Moser Carpet Repairs

(414 reviews)

Second time I've hired this fantastic company and again I am not disappointed! Timely response and…read moreflexibility to help with my smaller project with amazing results. Affordable pricing and quick turn around. Highly recommend their services, especially if renting and needing a little or even a bigger fix.

Great service! Highly recommend!…read moreThey removed the wrinkle in my carpet, quickly and efficiently.

Deluxe Dye Works & Area Rug Cleaners

(77 reviews)

Took in a vintage wool kilim that was long overdue for a cleaning, the person at the counter was…read morevery helpful in outlining options regarding cleaning and repair. We were amazed by how vibrant the colors were when it was returned and the shop also dried in it a way that restored its geometry as it had warped a bit into a trapezoid shape over the years. Highly recommend this shop, we'll definitely be bringing in this rug back for regular visits.

They cleaned a 9 x 12 wool heavy rug for me with many stains, including wine, stains, pet stains…read moreand food stains. It is nothing short of miraculous the rug looks brand new and it is 40 years old. Hasn't been clean for years unfortunately, but I won't let that happen again. I cannot recommend them enough their service was impeccable, there com motorization terrific, and the result is worth every penny

Bay Area Rug Cleaners

(42 reviews)

Ali saved me from a DIY disaster weekend and my beloved shag rug, my elderly cats favorite play…read morespace, is home safe once again. My rug is the discontinued IKEA vindum rug, this rug is a monster, it's 7 by 9 feet, extremely thick fiber, densely tufted shag. It's so thick and cushy that you can nap on it and wake up feeling fine. I've had it nearly half my elderly cats life and he spends all of his play energy on it because he knows if he falls, it cushions his impact. A week ago I knocked over a tall cup of ginger ale which splattered the rug so thoroughly I knew a damp rag couldn't come close to preventing it from being an ant attraction. Do you know how much water a shag rug can hold? Neither did I. By the time I realized I shouldn't have done it myself I'd already spent hours on my driveway trying to hose rinse the detergent I used out of it, over a day trying to get it to dry, only for it to still be damp and soapy, and my muscles and hands were absolutely toast. I came inside and desperately started to read business listings, many said they don't do shag at all, some replied very hesitant telling me that shag is particularly difficult (oh goodness I know now!), and some were far without pickup and my tiny car couldn't fit anything over 5 feet long rolled. Then I found this shop, a couple miles down the road and had been in business long enough to know he wouldn't claim to be able to do anything he doesn't know he can actually do. Not only did Ali pick up my still damp rug on a Sunday afternoon so I didn't have to risk leaving it outside overnight with the stray cats, or hurt myself even more hauling it back into my garage, but he had it clean and dry and back home with me on Wednesday after work, it looks and smells clean and he was kind enough to use only water by request as I get migraines from many cleaning products (part of why I'd tried to do it myself from the start). My cat turns 17 in a few days and he will be able to have his birthday playtime on his favorite rug.

What a thorough cleaning and repair of 2 Sarouk kilims. Knowledgeable and experienced in the…read moreproper handling of beautiful hand-woven rugs. Please speak with Allly about cleaning before you go anywhere else! His personal devotion and love of true craftsmanship shows . He approaches his work with knowledge and passion.

Simonian Oriental Rug Cleaners

4.6

(107 reviews)

Part 2- After cleaning my Hardwood Floors, putting down the rug pad, I rolled out my beautifully…read moreclean wool rug, I definitely stay with a 5 review to Simonian rug cleaners. Good job everybody!! Highly recommend Simonian!

Wow these guys did a great job! I had a hand made wool and silk rug I inherited that was filthy. I…read morecouldn't live with it the way it was but now I can. The moment I called including pick up and delivery all 5 Stars. Thank you Cesar, Isaiah and your whole team!

Rug Masters

(292 reviews)

I was tasked with finding a company to clean my parents' old Chinese rug, which they had purchased…read moremany years ago. Unfortunately, mold had begun growing on the surface of the fibers in an area where a couch had been sitting, so we knew the rug needed professional cleaning. From the start, communication with Rug Masters was excellent. I received a very competitive price quote, responses were prompt, and the turnaround time worked well for us. Jay arrived on June 2nd, right on schedule, to pick up the wool rug. After inspecting it, he discovered moth damage, which increased the cost for cleaning and restoration of the 9' x 12' rug from $480 to $600. Even with the additional repairs, his quote was still the best among the companies I contacted, and it included both pickup and delivery. The rug was returned to us on June 27th, and we were extremely impressed and satisfied with the results. The colors were vibrant, the mold spots and spores were completely gone, and the moth-damaged areas had been expertly repaired. The rug looked immaculate and beautifully restored. We are very pleased with both the quality of the work and the customer service. We would not hesitate to use this company again and highly recommend them!

Rug Masters did an excellent cleaning on my carpets. They look like new and pickup and delivery…read morewere was very timely. I highly recommend them.

Reactic Restoration

4.7

(24 reviews)

I called to ask for a quote and they said they would be able to do one with just the mold report…read more Then they called to let me know that the project manager needed to do a house visit for our case. That was fine, they scheduled quickly and sent confirmations. The guy who came seemed severely disinterested, he didn't stay for longer than 15-20 minutes. He didn't really want to answer many questions and left in a hurry. He asked for the house plans. So, we went from being able to quote via remotely to a house visit to house plans. That quote has still not come yet...that was maybe 3 weeks ago. Anyways, we went ahead and booked our remediation already with another company that was quite lovely to deal with.

We had an emergency situation where sewage water leaked into the crawlspace of the house and needed…read moreimmediate attention. We contacted Reactic Restoration. Nevo our project manager and his crew came out the same day to start the remediation process right away to prevent further damage. Nevo was professional, knowledgeable, courteous and responded to all our calls the same day. Irene in the accounting department was great as well in forwarding photos to keep us informed through our project. They exceeded our expectation. We would use Reactic Restoration again without any hesitation. They are a five star plus company. Jeannie L.

Yoselin House Cleaning

(151 reviews)

Something I should have done a long time ago. I price shopped with multiple companies before…read moredeciding on this one, and I'm glad I did. Yoselin was great from the start and even offered to check out my place first for a proper quote. Honestly, my place has not felt this clean in a very long time -- no air freshener can duplicate that true clean smell after they finished. Leaving this review to pay it forward since previous reviews helped me decide too.

We used this service for a deep clean and were extremely pleased with the results. Scheduling was…read moreeffortless, and they did a fantastic job right from the start without needing any guidance. Everything was spotless. We couldn't find a single area they missed. Highly recommend this business for your cleaning needs!

Maria and Maria Cleaning

4.5

(177 reviews)

We have worked with Maria and Maria many times over the past seven years, for move-in cleanings,…read moremove-out cleanings, and make-the-house-nice-for-guests cleanings. Their various teams have consistently done excellent work. They arrive on time and bring all the supplies and equipment they need. With a recent visit, I was astounded by how clean the floors, countertops, and bathrooms turned out. They were also surprisingly thorough in also cleaning outdoor spaces, appliance interiors, doors, light fixtures, and other nooks and crannies that it never would have occurred to me to request they cover. Every M&M colleague is friendly and pleasant. They are a true joy to have in our home, and we are grateful for all they do. I look forward to working with them again whenever we have cleaning needs.

Very professional, great job and lovely people to work with !…read moreI didn't realize how dusty the window screens were until I sat down after the cleaning - I can't stop staring out the clean windows!

EKO Carpet Cleaning

(102 reviews)

Our fourth time hiring EKO Carpet Cleaning and we would highly recommend Jesus and his team!…read more We've utilized EKO across a period of 5+ years and across multiple homes, including our current one. They've helped us with carpet cleaning - communication/coordination is simple and easy via text, Jesus' team is fairly flexible and have accommodated our scheduling needs, and the team consistently does great work. We don't typically have anything major for the team to work on, but they are thorough with their work. EKO is our go-to for couch cleaning as well.

Absolute professional. Shows up on time, stays in projected budget window, listened and cared about…read morethe project and was gone before I knew it. Will be definitely referring and using again for rental properties.

The Floor Store

4.1

(214 reviews)

I recently replaced the carpet in my unit and Sherif at The Floor Store in San Carlos was extremely…read morehelpful throughout the process. He took the time to walk me through the carpet options and helped me find something that worked well for the space. He also helped coordinate the installation during Christmas week, which I know can be a difficult time to schedule work. Everything was arranged smoothly and the installation went exactly as planned. Great customer service and a very smooth experience overall. I'd happily recommend working with Sherif.

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.

Handy Plumbing Man

(1.3k reviews)

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

Hello Friends! I…read moreneeded the piping of our bathroom sink repaired, which I thought was going to be easy enough for me to do, but ultimately needed some genuine expertise (lol). Jose from Handy Plumbing Man just came by to finish the job for me and to take care of a broken pipe I had no idea how to fix! He was prompt, courteous, and professional and did a great job! I highly recommend Handy Plumbing Man for any plumbing needs. Thank you!!!

Mario's Plumbing And Drains

(356 reviews)

On Saturday morning, my wife noticed a dark spot on our ceiling that looked unusual. After taking a…read morecloser look, I realized it was wet--the upstairs toilet was leaking and water was coming through the ceiling. I called Mario's Plumbing and Drains, and they immediately scheduled a technician to arrive between 12:00 p.m. and 2:00 p.m. Right at 12:00 p.m., Joshua arrived on time, quickly diagnosed the issue, installed a new wax ring, and repaired the toilet in about 30 minutes. Joshua was professional, courteous, and efficient. We truly appreciate the prompt service and quality work. Thank you for helping my family--we highly recommend Mario's Plumbing and Drains!

Outstanding service! Mario showed up for my plumbing emergency earlier than my appt on the same…read moreday. He got here quickly. My plumbing problem was coming from the public sewage main and not my property. Water was suddenly shooting upward out of my toilet everywhere. He did not charge me. His customer service was wonderful. Highly recommend his company.

Reyes Vacuum Repair

(290 reviews)

Had an emergency at work with a shop vac- Victor was super responsive and had my equipment working…read morethe next day. He needed to replace a cord that we already had. Great Value! Love knowing I have someone I can trust!

10/10 do not hesitate to call! Fast affordable and great service. Do not bother with a shop, use…read moreReyes!!!

Appelblom Jewelry

(304 reviews)

Big shoutout to Emma and Olga for helping me out today! I've been meaning to get my wedding band…read moreresized for eons since having a baby over 6 years ago, my ring just doesn't fit the same as it used to. I've been putting it off forever but when I also happened to get a pearl bracelet from my husband for Christmas that got damaged and warped, I knew I needed to get it fixed. Since the original jeweler who made my wedding band and engagement ring went out of business many years ago, I needed to find a new local jeweler to help with my jewelry. After many very prompt back and forth messaging via Yelp, I finally found time in my busy mom life schedule to swing by and get my jewelry looked at! Olga and Emma were so kind and patient while discussing with me what we could potentially do with the bracelet. The ring resizing discussion was easy and we were able to settle on how much bigger I'll need the band. They send their jewelry offsite for repairs and were very clear and communicative about the process and cost. Loved my interactions with the staff and think I've found our new local jeweler for all our jewelry needs!

This review is not about a specific sale but rather the customer service experience we encountered…read more We had to check the condition of our wedding ring. Found out the prongs were still in good condition (after we were told from an another jeweler that they needed to be repaired-their estimated was around $2,500). Then, Atif, cleaned the ring and another one, free of charge. Thank you!

Geoffrey's Diamonds & Goldsmith

(823 reviews)

I can't say enough great things about Felicia at Geoffrey's in San Carlos! From the very beginning,…read moreshe has gone above and beyond to make sure my fiancé and I had the absolute best experience while choosing our rings. Her attention to detail, patience, and genuine care truly set her apart. We each now have two rings from Geoffrey's, and we couldn't be happier - not only with the incredible quality, but also with how thoughtfully everything was presented to us. Every visit feels special. The showroom is always spotless and beautifully displayed, and what I appreciate most is that I've never once felt pressured or rushed. Felicia creates such a comfortable, welcoming environment, which is rare and so important, especially when making meaningful purchases like these! We'll absolutely continue coming back to Felicia for all of our future jewelry. She's simply the best!

fantastic service and people you can trust. Sonny is the best!!…read moreGreat quality service and excellent on repairs

I heart Custom Shirts

(207 reviews)

Five stars for the team here! They are incredibly easy to work with and always highly responsive…read more The print quality is fantastic, and they consistently deliver everything right on time. Plus, it's always a pleasure supporting a great local business. Highly recommend!

I was looking for a last minute embroidering service and Jorge the owner answered within the first…read more10 minutes. I was connected right away to their executive assistant, Roberta and immediately set a time for that same day. I went and helped with the design Two sweatshirts embroidered in less than 30 minutes. I was in and out of there. It was about $60 (I can't remember how much) But it was a good price for me. I was pleased with the work! I forgot to take a picture of the sweaters but I the gift ended up being a hit! I recommend them! Note: this was for one embroidery on two sweaters. For multiple embroidery pieces and more bulk items please plan accordingly.

Alfonso's Carpet Service & Flooring

(115 reviews)

Did a fantastic job in my restaurant. Everything was perfect. Using him again. Best price also…read more REMY

We had a great experience with this company from start to finish! After we reached out, the owner,…read moreAlfonso, came out quickly to provide an estimate. His quote was very competitive and ended up being the best value compared to the other companies we contacted. The crew was prompt, professional, and easy to work with throughout the entire project. They replaced all of the carpet upstairs with vinyl plank flooring and also installed vinyl plank in our bathrooms. The quality of the work exceeded our expectations, and the entire project went very smoothly. We were so happy with the results that we asked them to complete additional areas of our home. They were able to quickly get more materials and seamlessly add the extra work to the project. We highly recommend Alfonso and his team to anyone looking for quality flooring, fair pricing, and excellent customer service. We couldn't be happier with how everything turned out!

Elite Hardwood Flooring

(138 reviews)

After getting 5 on-site quotes from various flooring installers, we knew we had made the right…read moredecision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them. After getting 5 on-site quotes from various flooring installers, we knew we had made the right decision by hiring Aleksey and his talented crew at Elite Hardwood Flooring. Our job consisted of pulling up rooms of old carpet as well as an old kitchen hardwood floor, and replacing it all with 3/4" engineered wood from a Canadian company called Mirage. Elite's quote for materials and labor was not the most expensive nor the least, but when going through our house, Aleksey thought of questions, spotted issues, AND thought of solutions that no one else had asked about or even noticed. He was also the only one who told us that he could carefully remove our elaborate wooden baseboards without breaking most or all of them. Every other place simply said we would likely need to replace it all. As a result, their pricing was actually lower than anyone else if you take into account the cost we saved by not having to replace one single piece of baseboard. He was meticulous, measuring three times before ordering materials just to make sure he got the numbers right. Installation went smoothly and included work like grinding down areas of our foundation that were not smooth, moisture testing, coating of the slab with a moisture barrier, etc. They also made sure they installed the wood in a manner that will allow the kitchen appliances to be removed without damaging the floor, when the time comes that they need to be replaced. Again, no one else we spoke with even mentioned any of this. There were transitions between floorings of some rooms that were at different heights. For some of the areas, Aleksey did not care for the off the shelf transitions that companies sell. Instead, he and his crew crafted their own transition pieces & thresholds that looked beautiful and did the job. Far more elegant and unintrusive. They did the same for the transitions between stone surrounding fireplaces and one bathroom. Everything was carefully thought through. The guys showed up at 8 AM and sometimes worked until 5 or 6 pm if they were trying to get certain things done. They were professional, knowledgeable, friendly, polite and cleaned up after themselves. Communication with Aleksey was always good. Elite Hardwood & Flooring is not simply an installation company. They are craftsmen that take a great deal of pride in their work and the results show it. We could not be happier with the job they did and highly recommend them.

I recently moved into a new house and the floors just seemed too yellow. That's when I reached out…read moreto elite hardwood flooring. Aleksey was able to provide me a quote over the phone and shortly after came over to take measurements. We had roughly 500 square feet that need to be refinished and it took a total of 3 days. I was super impressed with the finished work! One of the reason I enjoyed working with aleksey and Igor is because they also took a consultative approach and gave suggestions to help me find a stain that would work best for what I wanted to achieve. Would recommend!

A3 Tile

4.6

(52 reviews)

Juan and his crew are just tremendous. I buy all my Schluter products here. A quick phone call…read moreand everything is ready to pick up. Competitive prices and great customer service. Highly recommended!

I had to replace all the tile in a bathroom after a toilet leaked. They have a good selection and…read morewere easy to work with. I found an Italian tile that works well. It was a bit on the expensive side, but partly it's due to the tariffs now imposed on imports. They have a range of prices.

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Gloria J.

7 years ago

The carpet in my apartment was in very much need of repair. The carpet was installed in 2005 and had started to show signs of rolling due to the poor installation. Moser Carpet Repair was able to remove 2 inches of excess carpet around the entire living room area of my 1 bedroom apartment. The excess carpet was the reason why the carpet was rolling and needed to be stretched. I'm very happy beyond words with the very professional and thorough job Moser Carpet Repair was able to provide. Brandon was very detailed with his estimate and worked with me in providing an estimate for my landlord for the carpet stretching. Brandon, was very informative about the process he would use to insure that all of my concerns would be handled. Also, Brandon was very flexible in scheduling the appointment and informing of what I had to do before the appointment. I highly recommend Brandon if you are ever in need of carpet repair of any type! read more

Jan S.

4 years ago

My experience with Moser Carpet has been A+ from the moment I called their office. Their team is so friendly and were very accommodating to my special needs scheduling. Steven performed the stretching and cleaning of my entire townhome (approx 1600 sq.ft.) wall-to-wall carpeting. This carpet had a lot of age on it and furniture was sitting in the exact same places for approx 22 years. Steven worked an incredibly long day on my home and did a great job! Considering the age & condition of the carpeting, he brought back life to this carpet which should give us several more years of wear. Thank you to the Moser Team and you definitely will stay on my "go to" list. read more

Trisha D.

3 years ago

Steve was VERY thorough and the staff was wonderful to work with. I could tell that Steve wanted to make sure we were happy with his work and we were VERY happy! I passed their information on to neighbors and friends because of how great our carpets look and how pleasant Brandon (the owner) and Jennifer were prior to the cleaning. This company was excellent in communication, on time (a big one these days) great work ethic, and approachable with my questions. Huge difference the carpet looked so beautiful and clean. So happy with how everything turned out, we found a reliable carpet cleaner will continue to use in the future. read more

Srikanth Y.

2 years ago

"I recently hired Moser Carpet Repair to fix carpet ripples, and I couldn't be happier with the results! Before the repair, I spoke with Brandon, who took the time to explain how the carpet would be fixed and what to expect. His clear and detailed explanation put my mind at ease. Steve, who did the job, was professional, efficient, and did an incredible job making the carpet look as good as new. He was friendly, knowledgeable, and clearly skilled in his craft. I highly recommend Moser Carpet Repair, and especially appreciate the great service from both Brandon and Steve!" read more

Shirley J.

3 years ago

The carpet on my stairway had started to sag and a couple stairs even had visible wrinkles in them where the carpet was no longer tight against the tread. Steve skillfully stretched the carpet on every step and it looks as good as new. Steve is a pleasant guy and patiently answered my questions as I watched him do the work. Moser Carpet Repairs gave me a quote through my Yelp request, and the price was very reasonable. I highly recommend them! read more

Aaron D.

2 years ago

Brandon and the rest of the guys at Moser Carpet Repair are awesome! They went above and beyond repairing my carpet after a room got flooded. They came out quickly to clean up all of the water, demo the carpet and set up industrial fans to dry everything out. Their follow up and communication was awesome! In the end, they fixed everything and remediated all of the flooded carpet. Great experience! read more

Todd G.

4 years ago

Moser Carpet repaired my carpet that was loose and bunching up in two doorways and also a ridge in the middle of my living room. Fast contact from call to introduce me to what they are experts in. I took a video and they gave me a quote over email. Steven showed up on time and beat my expectations on the final result. We are very happy and will recommend Moser Carpet Repairs to anyone! read more

Maria D.

3 years ago

I needed to have carpets stretched and the job was done perfectly by Steve. They were able to provide estimate from photos and in the end the price was actually less because he only had to cut one seam. All the staff dealt with was very professional. Highly recommend this company, you will be happy with the entire process from estimate to final work. read more

Randy R.

4 years ago

I just want to leave a message to whoever it may concern this company is awesome they completed a 5000 square-foot job for me and I am definitely going to hire them again. Mr. Mosher that is Brandon was one of the most awesome subcontractors/contractors I have ever dealt with. Thank you for such an awesome job you are the man. read more

Rose G.

7 years ago

Moser Carpet Repair did a perfect job on stretching an area of my carpet for a reasonable price. Brandon, the owner and the one who does the work was a pleasure to meet and I was so satisfied with him that I have hired him now to come back and clean and do other repairs needed on my carpet. I give Brandon an A+ read more

Sam L.

176

2 years ago

"Steven did an amazing job with my carpet repair and cleaning! His extensive experience really showed in the quality of his work. He was professional, efficient, and the results exceeded my expectations. Highly recommend his service to anyone looking for expert carpet care!" read more

Zach S.

10 months ago

This company employs extremely reckless and dangerous drivers. This morning on 280N I witnessed this van swerving between traffic. They almost hit my car which would have led to an accident. Do not support this business. read more

Helena H.

7 years ago

Brandon did an amazing job at fixing our carpets that had wrinkles and a thread bare spot. He also did a fantastic job on cleaning all of the carpets!!! I would highly recommend him! read more

Jonas Y.

147

130

2 years ago

Reply back to owner on "Jennifer replying back" No one ever responded back . The only person who ever replied back was after I reviewed the business in lack of no response read more

Matt O.

136

7 years ago

This guy is great. Punctual and professional. Quality work! Will definitely call him again.

Joseph F.

6 years ago

They did a fantastic job and were extremely polite and efficient. Highly recommended!

Moser Carpet Repairs - carpeting - Updated August 2026

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Absolute Flooring

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Wholeheartedly recommend this business. After dealing with our insurance company and their…read morerecommended vendor for 5 long months, we gave up. Decided to check out Absolute Flooring based on reviews. Glad we did. Very nice and easy to work with. The floors were ordered and professionally installed by long-time employees. Easy peasy and grateful for this gem of a business. The owners, Betty and Sam, are great to work with. Though our kitchen was a small job, we felt well cared for and a priority.

I have used AF for many years for many projects before the current owners took over. Patrick (…read moreoriginal owner) was detailed, fair & did a good job. That was until he decided to sell to the current owners & he pretty much stopped caring. I had the misfortune of getting work done as the business was changing hands. I had wood steps redone & replaced my kitchen floor with what was supposed to be water resistant vinyl plank flooring. The installation was not great, (dents in frig etc) & the the vinyl started to come up along the edges of the planks within two years in spite of my diligence in keeping it dry. I called Sam to look at it to get it replaced or redone. I did not expect it to be comped, done for free or anything like that, but I did expect him to work with me. He saw the work on the steps & the kitchen & immediately started making excuses- I fired all those guys- Those were Patrick's people etc. with no attempt to work with me to repair the kitchen. He kept repeating that he fired those guys & has new crews. There was no attempt to make it right, to try and fix or replace the damage. He clear didn't want to be bothered & blew me off. Well it's been a few years & my floors which should have lasted 20 years, haven't made it. At seven years, I'm going to need to replace them again thanks to poor workmanship & & an owner that does not stand behind the work his company does. When you buy a business, you buy the goodwill as well as the guarantees. You follow up. I bought during the transition so I was screwed but it says something about the integrity of the owner, that even though he acknowledged the horrible workmanship, he made no effort to make it right or work with me. It was a huge amount of money, not sure I can afford to start over but I do know that it won't be with Sam & Absolute Flooring.

Carpetworks

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Bill and his team provided over and above service ! Following an excellent and beautiful hardwood…read moreflooring replacement, they responded to a water leak call that wasn't their doing and pitched in to find the problem and help us dry and clean. WOW! if you want quality AND excellent service, these are the people to call!

If you're looking for poor customer service and a company that cherry picks their customers, choose…read morecarpet works! Once Matt came to assess the carpet, he invited me to come to the warehouse to review the selection- we couldn't find a time? It is open by appointment only , yet once I suggested a time he reported that it was closed and that he would drop off samples for me. No show. If you have one room to carpet, save yourself the time and look elsewhere.

Concept Materials

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I had a great experience with the team. They removed the old flooring in my rental unit and…read moreinstalled an entirely new floor, and the results came out amazing. The floor looks great and feels very durable, which was important to me since it's a rental property. Gene, Angel and the team was efficient and communicated well throughout the entire project. They showed up when they said they would, kept me informed, and the quality of the installation exceeded my expectations.

Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

Q's Flooring

(82 reviews)

Ty and his team did a fantastic job buffing and recoating our hardwood floors for our new home. One…read morespot was water damaged, and three other floor companies told me that if we did a spot fix for the water damaged area without refinishing the entire room, then it would be really obvious where the spot fix was. Ty was the only person who told me that he felt confident they can get a 90% match to the flooring, which was good enough for us because refinishing would have delayed when we can move into the house by. Ty was also kind enough to work over the weekend to help us meet our move-in target date. They came early and finished recarpeting about 2,100 sq ft within 6 hours. Now our floors look like they're new! I also accidentally sent them a double payment without realizing, and Ty called me the next day to let me know and quickly sent me back my money. Communication with Ty was really easy over text/phone. I would recommend his team to anybody and would hire them again.

Ty's team did an amazing job refinishing the parquet flooring of our Victorian. I keep getting…read morecompliments on how they turned out. Ty is responsive, honest and has great recommendations. Will be using them for another project soon.

Peninsula Custom Floors

(19 reviews)

Excellent service, communication, and competitive price. Responded to quote request in a timely…read moremanner and provided ongoing project updates. Due to time restrictions on my part not all floors were refinished and therefore, it required the new refinish floors to match current floors as close as possible. Andres was able to do this where the new refinished floors blended very well with the other floors.

Andreas team is super detailed and will highly recommended it. Our floor is really get refreshed…read moreafter resand. They always come on time never late.

Peninsula Hardwood Floors

4.7

(84 reviews)

This is a very delayed review- I had my hardwood floors redone by Peninsula Floors last year, but I…read morestill find myself thinking about the experience so I decided it might be helpful to others to share. The bottom line is that the bulk of the work was good, I'm overall satisfied with the results, and am glad that we got the floors refinished. However, there were several details about the experience that would make me hesitate to recommend Peninsula to friends or others looking to redo their floors. - I was initially quoted ~7-8 working days to redo the floors. The initial work actually took closer to 13 working days, and it took another 7 working days on top of that to complete followup items after I reviewed the initial work. To be fair, I was traveling for about 5 of those working days during some of the initial work and probably caused a bit of delay in my own responses being slow, but I also don't think that all of the delay was due to myself. - When provided stain samples, I was initially provided the wrong names corresponding to the samples. This was only noticed because I asked for another set of samples in another area of the house and was confused as to why the colors varied so much, and asked about it- otherwise it's very possible I would have selected a completely different color than what I intended. - There was some damage done by the sander to our metal stair railing, which they did patch up with paint, but it's still visible where the damage was. Also, initially only some of the stairs in the home had the scotia trim replaced- when I asked the ones where the previous paint clearly showed they also used to have trim, they just added it to all of the stairs regardless of which ones did or didn't have it before. There was also a tricky area in a closet that I said I would be okay not refinishing, and instead it was sanded but not refinished due to not being able to get into that area- I would have just preferred the initial topcoat wasn't removed in that case, because that area is now just unprotected wood. None of these details were mentioned to me or provided as project updates until I asked about them. - Lastly, after I had sent the final payment through, I realized some of our doorstops were missing after having been removed from the trim to not get in the way of the sanders. I asked where the team may have left them so I could reattach them and got no response. It's not a big deal, they were less than $5, but later, after moving in, I also asked about if there were cleaning/maintenance products they would recommend and also got no response. Being completely ghosted after having dealt with some of the difficulties mentioned above really left me feeling like they totally wrote me off as a customer and was not a pleasant way to end the project. I think they do decent work, but I suspect they're a bit stretched thin and smaller/less important jobs are not supervised as much and don't seem like they have the same quality bar. If I were to do it again, I feel like I would have been happier supervising more closely from the start. Edit- I appreciate Juan's response (below and privately), however I do want to make clear that not everything was addressed as I was told they would be. For example, for the incompletely sanded and unfinished area of the closet I mentioned above, I was told it would at least have some form of finish applied, which never happened. There were a few other details like this, but at some point it was no longer worth my time to chase them down especially as we were getting close to our move in which we initially thought we would have far more buffer for.

We needed to refinish our 61 year old red oak floors. Researched who could safely do it. We picked…read morePeninsula Floors and couldn't be any happier. Just was wonderful to work with and was very honest and upfront to what the finished product would look like. We agreed the natural color would look best. It took about 10 days and the results were amazing. It turned out way better than my highest expectation. Also need to point out we previously had new 5 inch baseboards installed and virtually no damage to them. They keep us abreast of what the progress was. Juan and his crew are the very definition of professional.

Distinctive Floors

(55 reviews)

We hired Martin and his team to refurbish (sand, polish, stain) our mahogany floors for our 4000 sq…read moreft home and we couldn't be more pleased with the service and outcome. Martin and his team were communicative, reliable, professional and reasonably priced. They were a sincere delight in all areas. Martin worked with us on our desired color, stain and how to care for our floors. The team also accommodated our tight timeline to a tee. They were nice enough to discard our old carpets as well. I highly recommend Distinctive Flooring and would definitely use their services in the future.

We love Distinctive Floors! Martin and everyone there has been so pleasant to work with and always…read morevery communicative and our floors look amazing! We moved into our place late last year and at the time, our floors were covered in mostly carpet and some parts of tile. We were recommended Distinctive Floors by our realtor. Martin and the folks at Distinctive Floors were quick to respond and came out to give us a quote. We found out that we had hardwood floors under the carpet (some parts were patched weirdly) and other places had cement under the tiles. They were able to match the wood in places where we had cement, patch up any damage, and stained to exactly the color we wanted all in a month. So far it's been amazing and all our family and friends compliment our floors.

A&G Hardwood Flooring