Prompt and professional. Well done. % satisfied. Highly recommended. Thanks much! Would definitely…read moreuse their services again in the future.

From the owner: Free Diagnostics Most Jobs Same Day...read more

I love this mobile mechanics they came right away were the cheapest anywhere and it was done…read morecorrect the first time and he was awesome all around and great customer service best experience I have had in a long time

Great products, they need to change their hours though because it says they're open on Sunday but…read morethey're completely closed. Anyway here are the yps

I had walk in trying to find a part, i went up to this old white guy straight up look at me didn't…read moreacknowledge me neither ask if i needed help with anything just went outside, everyone else in the store were just staring nobody wanted to help me out, after a while a white lady came up to me asking if I been helped i said no she sarcastically said "well that's why i'm here" i wasn't too sure about the part i brought in so i had ask her to look it up, i suggested what to search up she sarcastically said "thanks for teaching me how to use google" mind you she said this 3 times, after that she gave up and said they didn't have it, i went next door to autozone and they found what i was looking for right away. THE EMPLOYEES HERE NEED SERIOUS TRAINING!!!

This place offers NO customer service. I asked a genuine question about a car part and the worker…read morejust blank stared at me! He offered no help and no customer service. I then HAD TO ASK if he could help me and he shrugged me off and mumbled "yea" and did not take me serious at all! I'm spending hundreds and he did not care about his service. I immediately left due to the lack of service and attentiveness. I then shopped at the other location 10 min from this location and was immediately helped out in the best service ever. This Napa has NO CUSTOMER SERVICE. SPECIFICALLY THE HISPANIC GUY WITH THE MUSTACHE!!!

More detailed review to come however, Luke and Liz were more than helpful. They were fantastic not…read moreonly answering my questions, but finding solutions problems I didn't think I could fix five stars across-the-board NAPA auto parts FTW. I was an AutoZone guy, but no more Napa is the place to be... more detail to come

Bought a $300+ battery from here. Had it installed by the dealer. 3 weeks later my truck won't…read morestart. Napa Manager tells me that the battery that their system said would fit was incorrect because it is an AGM battery. The dealer however, and a few other mechanics said that is not an issue with my vehicle and I had the battery tested. The Battery Napa sold me had a dead cell. I now have to pay an additional $170 to have a new battery put it. They will not help with any of the install price because they can only warranty or return the battery. It's their fault that they sold me a bad battery and can't help in any way besides returning or warranty the battery. I'm out an additional $170 thanks to them. I will not be back to any Napa location.

Needed a battery for my parents car. Shawn was the associate who helped us. Very friendly and funny…read moreShawn assisted with the battery and was very helpful! Thank you Shawn!

Pablo and James were such a great help! We came from another Napa that did not give us any customer…read moreservice. So we came to this one. They immediately were responsive and wanting to help us out. The best service I've experienced from Napa!

So like 2 weeks ago I walked into This store. As I walked in…read morethere was 3 cashiers. 2 of them were taken care of customer and this lady did not have no customer service what so ever. Had attitude like she did not even want to be there. Come on if you don't want to be there or like your job go somewhere else "KELCE".. NAPA I love the rest of your company and product. Just this day this lady had the worst Customer service. And I only when in there for spark plugs and oil and was greeted with this

Unbelievable 5 employees standing on the sidewalk. Line out the door and these guys could not care…read moreless. If you don't have an extra hour to burn , stay away. It's like the line at the airport. They should call this place TSA Auto parts. Good grief. Then when you finally make it to the counter they don't stock a simple 3/8 fuel line here . I want that hour of my life back!

Walked in for my second visit to recycle a battery and pick up brakes and new rotors…read more Three younger staff members at the counter simply looked at me then went back to shooting the breeze. Finally the older gentleman helping customers was free and looked over at me stone faced, saying, "come on up man don't just stand there holding a battery." He clearly looked annoyed about something. I had ordered parts online and told him so. He immediately cut me off with, "if you ordered over the phone, I have to look that up" okaaaay good listening, sir. A few key punches and deep sighs later I tell him I had ordered the parts three weeks ago and hadn't had a chance to come by. He looked at me and said "well...it may not even be IN HERE ANYMORE." I picked up the online order confirmations off the counter and said, "okay, I'll look somewhere else." That's when the attitude suddenly went away. He told me at first angrily to calm down. I hadn't snatched the paperwork or raised my voice. He then quickly found the parts, said something about additional discount he gave me, and I got a free five-gallon bucket. I literally did not speak the rest of the time yet there were s lot of smiles and "how's that, sound?" In gleeful tone. He did apologize "if I made you upset." Bottom line though, lazy, unhappy staff, miserable experience. I won't be back after two visits. I'm sorry you guys work here but I saw no one with a gun to your heads. If management or franchise owner would like to respond to the review, then they are quite welcome to shove it.