Very disappointed. I ordered two pizzas for my family and when my husband went to pick them up.. My husband noticed one pizza was missing two toppings that we ordered and paid for. When asked to correct the pizza the co-manager Johnny (the older bald one) had a loud angry outburst about it. Saying my husband will take what he put on the pizza. I'm sorry, but that's not how you treat a paying customer. Our business will go to Valentinos from now on. The people are much nicer and the food is better. read more

I love this place... I've been coming here for years, when we lived outside the area, we would manage to drop by on our many trips back through here. My favorite: the Super Sub, without parmigiana cheese. (Sorry, I'm just picky.). Love the people who work here... always friendly and welcoming! read more

This was possibly the worst spaghetti & meatballs I have ever eaten. Surpassed only by the horrible service. read more

I really like Valentino's but decided to try Napoli's for a change. I should have known something wasn't right with the pizza when the box was air light. The Margharita pizza (which is my favorite kind of pizza) was hella dry, barely any mozzarella and the mozzarella used was paper thin! Such a disappointment luckily Valentino's is right across the street and my appreciation for them has grown tremendously. read more

Napoli's Rowlett - Margharita Pizza-they were heavy with the basil but pretty stingy with the mozzarella and sauce. - Italian Near Me - Rowlett, Texas

My husband & I tried Napoli for the first time! We ordered a large cheese pizza & it was delicious! The crust was firm & crisp the way a crust should be with the perfect amount of cheese. I'm not sure of the name of the young lady that waited on us but she was very friendly and provided us with great service! We will definitely be back again. read more

We had a great time here!!! The chicken Parmesan was delicious and fresh. The service was attentive and they have some awesome free bread rolls. The owners wife was kind and came over to discuss dinner with us. For the price point, this is a easy choice for cheap Italian in the Rowlett area. I will be back. read more

Napoli's Rowlett - Italian Near Me - Rowlett, Texas

Wow! I am not sure what happen to this place. 11 months ago it was great. I ordered a to-go order and the guy said 15 minutes. Came to pick it up and it had not been made. The guy with an accent said no ticket, you got 5 mins? I said I guess, ok. He threw his hands up and said go on I don't have to make it. He kept telling me to leave. Someone needs anger management classes! The poor girl who worked their was so embarrassed. Never,Ever will I come here again. Deserves 0 stars! read more

I have been going to Napolis for 13 years and the food is always amazing!! They really make you feel like family every time I visit. They are they best Italian food in Rowlett. I highly suggest you try them for amazing food and service at a great price. read more

Ok everyone calm your selves and listen because this is the truth. First off the food Food is exactly what you'd expect. It's a small corner restaurant with quick delivery. It's not some super fancy high priced cuisine. It's a pretty good corner Italian food nothing special but not awful. If your tired of constant fast food like whataburger or Taco Bell this is the place to go. Personally I get tired of eating the same thing over and over so this is a good cheap place to break that chain. The prices are very similar to fast food and you are getting better quality than McDonald's and chick-fil-a. Second the people ok first off the bald man, he's foreign so his culture and demeanor is different from our kiss-ass American culture. (This is for the other yelps off this restaurant I've read)He may come off to some sensitive people as rude but it's the same if someone had an Resting bitch face (RBF). He doesn't mean anything just being neutral. He's not overly friendly but not super mean. He said things like "thank you" when handing food over. The lady was nice too, she was just a typical waitress clocking in hours. Overall staff was fine, nothing that really stood out. Personally I hate overly involved waitress or waiters because I'm usually either in a conversation or eating. Just enough interactions to get a few refills is best for me. The place it's a little run down but it's not disgusting. If your there for just a quick meal then go there. Personally I rather pick up the food and watch neflix while eating it at the comfort of my own home. I would suggest calling in about 15-20 min early to order the food off the phone, then pick it up. Conclusion Its exactly what your expecting. Great for better fast food quality. Staff can be misunderstood as rude to some people, but they are just foreign. Amazing for pick up so I suggest that. Only reason I'm putting 4 stars is because honestly it's nothing that would wow me for 5 stars. read more

Went to dinner there last night, place was dead. Wait staff were attentive and sweet. We started off with the calamari, good, light and crispy. Only thing is for almost 11 bucks we may have gotten 3/4 cup of it. Just not enough for the price. I had a dinner salad and it was not watery and the ranch was tasty. Hubby had some sort of chicken and artichoke hearts and it was good. I had the lasagna and it was really good. We will be back for sure read more

What an amazing place. Quaint little Italian villa style Italian food. Delicious offerings, the food is simply amazing. Its a byob so you can bring your favorite bottle of wine and your appetite. If you love Italian food this a must have. Highly recommend read more

BEST ITALIAN FOOD IN DFW!! great family feel and great service. amazing atmosphere! we had the pizzia and it was amazing read more

I am torn between a 3 and a 4. The pizza was great - good crust is hard to find! Service was fine. The only flaw was the temperature of the restaurant. It was 95 outside and probably 77 inside. I don't. Do. Heat. My Diet Coke was sweating prolifically on the table. I also might have had dessert, but I just wanted to get in my car and crank the air conditioning! read more

Great food and excellent customer service!!! The Alfredo pizza sauce is !! I am definitely going back!! My new favorite Italian restaurant! read more

Been hear many times and every time they exceeded our pizza craving. The Stromboli is amazing. Also they can seat large parties

Shrimp Alfredo was so delicious and creamy. Wonderful family environment. Love this place! read more

Napoli's Rowlett - Italian Near Me - Rowlett, Texas

I ordered from here a couple of days ago. I ordered pizza and it was HUGE! The pizza was delicious and fresh. Had enough leftovers for the next day read more

This is one of our favorite places to eat, not only is the food excellent the portions are large and the family atmosphere is the best!Everyone treats you like family when you come in. The service is wonderful as well. Rhonda read more

Service was terrible. There was me and one other table- maybe- not sure if they were employees or customers. My waiter was sitting chatting with them the entire time. One person came in to pick up a to-go order. So not busy. I received my drink, salad and bread. And then waited. And waited. And waited. I finished my salad. I continued sipping my drink. Then my cup was empty for 15 min. I tried getting the waiter's attention. I was exhausted, just coming off a 12 hr work day so I wasn't going to get up and go get him. Guess I should have. Another employee who looked a little more official came out with a plate for himself. He looked at me a couple of times but didn't say anything. Sat down to eat. Finally my waiter came and grabbed my glass. I asked how much longer it would be. He went into the kitchen area - which is visible to the entire restaurant and no one was there cooking- and went right over to a to-go order sitting on top of the oven and started opening it. The more official looking man went back there as well as another man who I assume was the owner bc when I asked for my check for the salad and drink he said it was no charge. The one man came and told me it had been a misunderstanding and they were working on it and then went back to eating his dinner. I understand misunderstandings and wouldn't have an issue except that I sat there, with my waiter sitting at a table talking, not checking on me, not refilling my drink, while my food sat. I sat there while no one else checked on me or my food or asked what I was waiting for. I had to be the one to ask about my food. The one I assume is the owned did offer for me to take it with me. I live 40 minutes away so I said no. Wasn't in the mood to take it home and deal with all that comes with it being cold by the time I got home. Went through a drive through and ate in the car on the way home. Not the relaxing dinner I had hoped for. I planned to eat my pasta there tonight and take a Stromboli home for lunch tomorrow. I thought they would be happy to have a customer as I already said how they were not busy at all. I try to support small businesses but this experience was extremely disappointing. read more

My wife and I stopped for lunch here yesterday and both had Lasagna. Absolutely delicious! Service was fast too. Highly recommended.

One of my new favorite places to eat! Welcoming environment, family friendly and most importantly REALLY GOOD FOOD!! If you're ever passing through Rowlett, be sure to stop by and have a hearty plate of Italian goodness! read more

Napoli's Rowlett - Italian Near Me - Rowlett, Texas

Food was amazing! All employees were super nice, attentive and wearing masks to keep their customers safe. I would definitely recommend the pizza and or manicotti. read more

Great place for dine in as well as delivery. The pizza is New York style, thank you for that and you can buy it by the slice. Chicken caesar salad is excellent, the right amount of dressing every time. Our boys love their pasta with butter sauce as well as the Chicken Madeira (didn't expect that). Rolls are unlimited and AMAZING! I suggest everyone try their Cannoli's, they are THE BEST!! If you are looking for fancy decor this is not the place but if you want DELICIOUS FOOD and excellent service check it out! read more

The food was pretty tasty. I really enjoyed by baked pasta sampler. Garlic knots are very good. Service was also very good. I would recommend that they fix the falling ceiling tiles and odd odor. Unlikely we would go back unless they invest in fixing what is broken. read more

I've been coming here for years and have Always loved it!! Today I have never been more disappointed in, LOCAL BUSINESS! I walked in to find all employees and owners with no mask gloves everyone disobeying the 6 ft rule! I felt sick to my stomach, for all who don't believe the COVID 19 virus is a bunch of bologna. ITS NOT , I have had 9 deaths in my family due to this deadly virus. I have the upmost respect to first responders and healthcare workers, and anyone who take this seriously. If you work in the food industry and serve the local community,YOU SHOULD ALSO RESPECT EVERYONE YOU SERVE!!! How does the owner allow all employees to serve food with no precautions at least a mask, what if you're employees have no symptoms and are serving food?? The lack of respect to customers is a slap in the face!! I encourage no one to go here, I will never go here again and hope someone can help show them that this is completely unacceptable!!!!! read more

Food is horrible now don't know what happened to this place. Will never go back just spend the money at Valentino's at least the food will be good. read more

The food is so good. I get chicken Parmesan and it's great. The waitress we had the first time was wonderful. The 2nd time we had a blonde girl and she was very rude and inattentive. This is coming from a former server, I do not typically criticize waitresses. But there was nothing going on so I don't know why she felt the need to be rude, interact minimally, and not pay attention to her only table. Still, 5 stars for the great food. I'll come back even though the service was poor. Just gonna hope for the Hispanic waitress we had the first time instead, she was really sweet. read more

Love everything about this place! Family owned, which I super love! We found it shortly after moving to the area in November and it has quickly become one of our favorites! We've yet to taste anything we don't like. I have a difficult time deciding what to order because everything on the menu sounds great! When your server takes your drink order, make sure you also order some of their pink sauce to dip the fresh bread in. It's addicting!! Oh, and it's BYOB :) I honestly think if someone doesn't like this place it's because their idea of "good Italian food" is the garbage served at Olive Garden, Carino's and the like. read more

How people are eating in this restaurant is beyond me... We walked in from 100 degree weather and I would say it was even hotter inside. It took my breath away. I tried to be a good sport and give it a try but couldn't hold out 5 minutes. Switching our order to go so I'll update my review on the food if I think it rates higher... if no update, then ya know it wasn't worth it. read more

Fantastic menu. Everything is great. Clean place with polite staff. Always check out there Lunch Specials. The pizzas have always been my favorite but the pasta dishes are really authentic and tasty. The yeast garlic rolls are the first to come out they are great! read more

Napoli's Rowlett - Italian Near Me - Rowlett, Texas

a couple of our group orders were mixed up but we did special order a couple of things - friendly and courteous staff. It was confusing when to pay because they didn't bring the check to me, I had to go to the register and confirm what I had ordered. would prefer to have paid at the table or have recieved a ticket at the table to take to the register. Love the BYOB! read more

Napoli's Rowlett - Chicken Caesar - Italian Near Me - Rowlett, Texas

Love me some Napolis!!! I've been here many times. I love the pizza made with pepperoni and ricotta. Ceaser salad is so good, and their unlimitee garlic rolls are perfect. This place in byob. read more

Hmmm... We were hoping for some good authentic Italian and always try the small spots. This one let me down a little. We loved being able to bring our own wine and the menu options looked pretty good. The chicken parm was disappointing; the cheese had to be cut through (wasn't melting or grated... just a hard blob of cheese) and the sauce was really watery like they didn't get the right mix of pasta water and sauce. We also ordered the Veal Toscana, and that was also disappointing. The veggies couldn't be done wrong, but the same watery sauce that wouldn't quite stick to the pasta. I think we should have gone there for pizza (that's what most of the patrons were ordering) so there might be another trip in our future. The servers were really nice, the place was clean, the food wasn't amazing. read more

The pasta is soooo legit and honestly the best I've ever had. If your looking for a 5 star piping hot bowl of pasta on a affordable budget please come here! read more

I really enjoyed this place last time I went here! The food was hot, fresh, and flavorful, I had the Sausage Pizzaola Pasta with their delicious garlic rolls. The environment was clean, relaxing, and fairly quiet on a Wednesday evening. Prices are affordable for the portion sizes they give you, therefore you may need to even take food a to-go box home if you can't finish it all. My waitress was also nice and attentive, so that's definitely a plus. I would definitely recommend this place to family/friends and would personally come here again, I would say this restaurant is one of the better Italian restaurants around. I need to try some of their seafood entrees & pizza next time I come back! read more

Our family comes here very often. It isn't a big restaurant or anything, but big enough. The food is so delicious. I'm the Italian food fan in my family, yet my parents love to come here. We like to get the olive oil dip to go with our bread (unlimited when ordering an entree). I recommend their lasagna, tortellini, chicken parmesan, or manicotti which are a couple of my favorites. The price isn't too high and the portions aren't too small (but they aren't huge either). I have nothing bad to say about this place. read more

Went to Napoli's for the first time last Friday night and the chicken parmesan was EXCELLENT! I love it that I can bring my own wine! I will definitely be back, and highly recommend this place to others. (I do wish the free garlic knots had a lot more garlic on them, could barely taste it.) read more

I haven't eaten here since I was little until the other day and was not disappointed with how delicious the food still is. They have amazing garlic Parmesan rolls and this past time I enjoyed their baked cheese tortellini, which was delicious. I do remember their chicken Alfredo being wonderful too. All of the ingredients seem fresh and I didn't even leave in a coma state as is typical after eating Italian food. I highly recommend enjoying a meal here if you have that Italian food craving! Oh and the chocolate cake was amazing as well. Thanks Napolis, keep up the great work! read more

Seated rather quickly and order was taken quickly but then had to wait 40min for two dinner entrees - lobster ravioli and tortellini. I think they had to go catch the lobster or something. I only had 4 ravioli. Mediocre at best. My salad wasn't even cut up - huge pieces of iceberg lettuce a small tomato wedge and a banana pepper. It was just a sad presentation. Server was young and didn't know much about the menu and just seemed like she hadn't been trained to do much of anything. Rolls are plain and have no flavor. I ordered the oil thinking that would spice up the rolls but I had to just add some salt to it. Doubt I will be back. Really disappointed by the young servers with very little experience. Never got a check at the end of the meal. No happy smiley faces or concern about our experience there. It's an odd restaurant for sure. Don't expect a lot here and plan to be here at least an hour and you'll be happy perhaps. I'm not impressed folks but it wasn't my worst meal in the world just don't think I'll return and can't recommend. read more

This is probably my favorite Italian restaurant in all of Rowlett. As soon as you walk in, you're treated like family. The wait is never long, the service is outstanding, and the food is out of this world!! The servers are always eager to make sure that you are well taken care of and you never need for anything here. My husband and I enjoy the atmosphere and love listening to the music playing. Sophia is always attentive and makes sure she stops by every table to get to know her patrons. I can't say enough about this place!! read more