I've given this location a few more attempts and it unfortunately continues to be mediocre. The only dish I look forward to each time is the gyōza, but the teriyaki, fried rice, Katsu, and rib eye are all sort of bland. read more

I have been in several times and I have seen a pretty steep decline in the quality. It used to be a damn good teriyaki joint, but now it is just average. They have huge Japanese/Chinese menu and they do everything OK, but nothing good or great. The food is over-sauced and overly sweet. You get generous portions, but average food doesn't get better if there is a lot of it. The service has become rude and surly. This area is filled with too many Teriyaki restaurants to waste time with average. read more

Yeah ichi was awesome when the last owners still owned it. Since the new owners took over the portions are smaller. Food isn't as good. The owner himself is a my way or the highway type guy. After watching him interact with a hard working delivery guy I have to say what an ahole he is. The quality and value is horrible now. Oh well ill try a new place. read more

I'm local to ichi's and have been eating here for 10 years. About 2 years ago it changed hands and the portions went down, but the food was still good so we continued to eat here. Today I was meeting a City Council member for lunch and the rice was burned, I tried to send it back, which the counter woman refused to do. The cook them came out and started yelling his cooking was fine. We went back and forth for a minute asking for new rice, til finally the cook erupted with "You no like my cooking you get out, you never come back!" No refund for the extra $3 I was charged for the burned fried rice. The fried rice was visibly burned and blackened, you could smell it was burned and it tasted like char. I didn't ask originally for a whole new order, I would have settle for white rice in the end, but both the counter gal, and cook arguing that they had tried the rice and it was fine, which never happened since I was holding the plate was outrageous. I will never return despite the fact I have supported this restaurant since 2003. The food services industry is about happy customers, and making them happy. Arguing, cursing and throwing your customers out over burned rice doesn't equate to good customer service. read more

Ordered through a food delivery service, so this may not be all the fault of the restaurant. 1. Asked for extra meat and sauce, did not get it. 2. The chicken was poorly cut and very fatty. 3. The teriyaki sauce was weird tasting. 4. The General Tso Chicken had succotash in it????? In summation, skip it. read more

Food seemed like it was microwaved was soggy and half warm the food in the past never was this bad will be sad to have to look for somewhere else to eat read more

If I could give this place no starts I would, to sum up my experience I was out with my gf and my 6 month old baby when we decided to call to place a order. The lady on the phone told us 20 min and when the 20 min passed I decided to go pick it up since we were in the area. Asked for my order and the lady said it wasn't ready yet. Great I thought another 5 minutes at most. 15 minutes later and many more people coming in and leaving with their order. I was still waiting. So I asked and she said another 10 min for my order. So I waited and at this point It had been almost 1 hour since I placed my order. Ridiculous amount of time for 1 teriyaki and 2- 8 piece gyozas. When I asked again for my order she seemed like she was tired of me asking so she checked again and told me my teriyaki was barely being made since they decided to make other orders before mine. After literally 1 hour of waiting I got my food. My gf and 6 month old baby were super annoyed having to wait that long. 5 min later when I I opened my food the gyozas were super cold. The teriyaki was barely warm almost as if the order had been there just had been forgotten about me. Terrible experience thus far at this place. Never again going back read more

This place is our special little neighborhood staple! The prices are great, we always call in our order then go get it (Normandy Park video is next door, so it's one-stop lazy-night shopping!) Their teriyaki is very good, but their fried rice is excellent! Prices are the usual, service very friendly. The only thing I wish, and I've wished it a million times, is that they had hot and sour soup! BTW, don't get your hair done at the other next-door place. They jack up their prices, don't listen to you about what you want, are VERY slow and don't seem to have the latest, up-to-date knowledge. So I guess this is actually 2 reviews in one! read more

The food is OK, the prices are very high. I'm not sure, but I think the food is pre-cooked, and then microwave when you order it. It tastes microwaved. The Seattle area as some of the best teriyaki in the United States in my opinion. Don't waste your money at this place, only exception is if it's 10 PM and they are the only ones open read more

No staff to actually help with the front and put together orders. They forgot half my order and it took over an hour and a half to get my order. The food also just sat while waiting for the forgotten part so when it was done half was warm other half was cold read more

While this is a Teriyaki place I have partaken in the Chinese food they offer. I have enjoyed both the Kung Pao chicken and the Mongolian beef. Both are very good portion sizes and flavor. The complimentary soup is good, so don't miss it! My co-workers have also been very satisfied with their entrees. Can't beat the prices either, on a budget and want a quick lunch this is a great place! read more

I always come here for their happy hour on the weekdays. The food is decent and not that expensive if you come here for the happy hour.

the food is alright, some things are very good and some things just aren't worth the price. however, my main gripe with the establishment is that every time i've ordered food from this place, at least one item always seems to be missing from my order, which usually happens to be a drink or side dish. thankfully none of my main dishes have gone missing, yet, but nonetheless, it's still annoying. i don't know what the cause of it is, maybe some kind of communication errors or a lack of organization? who knows. read more

I order from them through Door Dash on a regular basis. The food is always delivered hot and delicious. The serving sizes are generous. This is the best teriyaki that I have found in south King County. read more

Egg flower soup was really salty. If it was less salty it would be perfect but I guess that's a personal preference. Got T2 chicken breast Teriyaki and the Teri sauce was really sugary. They're just taking over so I'll give them another chance but not a fan. read more

Normandy Teriyaki was outstanding in every way. We ordered via door dash delivered to the Cedarbrook Lodge. We had never ordered from Normandy before and did not know what to expect. The food was absolutely.amazing!! It was hot and fresh and healthy! The portions were very generous and thoughtful! Care was taken into the whole take-out order. All sauces were included and the whole family enjoyed thoroughly. We will definitely order from here again. Thank you Normandy!!! Highly recommend. read more

Dirty ! Not a place to take family in , the energy it's kind of negative there's something weird behind this place , maybe I'm at the wrong place not my atmosphere, kind of boring staff.. read more

I would say the sushi was great but it was pretty hard to eat without soy sauce‍‍waited an hour for Uber eats to bring sushi to our hotel and no soy sauceasked front desk and walked to nearest convenience store nothing at either was a HUGE let down maybe a little extra care packing up your to go's in the future unless you intended to serve sushi without soy read more

I've been coming to this place regularly for almost 17 years (I live down the street). As others have noted, in the past couple of years I've seen a pretty steep decline in food quality. Today's was the worst...not just for this place, but any teriyaki joint I've been to. I got my usual: chicken teriyaki. They've lowered the amount of chicken in the dish substantially. And the teriyaki sauce is hideous. Sweetened a lot, thickened well over what most teriyaki sauces are. The rest was okay...I mean, it's hard to get rice wrong, and clearly they get the salad bag (lettuce with a few carrot and cabbage thins) from the nearby grocery store. But you come to a teriyaki joint to taste the sauce, right? Don't waste your time here. There are far better teriyaki places nearby. read more

Gave them another chance and they failed big time. Used to be good but changed ownership and got rid of vegetables and salads. Portion sizes down and prices up. Chicken Katsu under cooked and not even crisp. Wont ever give them another chance. read more

They didn't give us any sriracha packets and they switched to sporks the sporks are terrible you can even get the chicken with it. It's eating chicken with a small spoon. read more

, Dam..............n that was the best food and I almost ate the new owner Jay. I've eating at this restaurant pretty much every day and stopped for a moment but during that time there was a change of ownership and that sure was a good change. My hangout is THIS place. Ask the owner for fusion wok food and give hint about his way of Mexican food as well and he will let you know when to come in for the tasting. read more

This new management has excellent service. Fast, clean and nice food, also the dishes are pretty well served and fill up your stomach. Definitely coming back ! read more

Best teriyaki restaurant ever especially the fried rice.... you gotta try it for sure or else you are eating plain old teriyaki food

We eat there about once a month and it has always been very good. They have more variety in the vegatables than you would tradionally find in the dishes that have vegies in it, large quantity, and fresh ingredients. Our kids love the gyoza. We tend to get the garlic chicken which includes the vegies I mentioned. Prices may be slightly higher than an average teriyaki place but their variety and quality are better as well. read more

The food and the customer service has declined substantially since the new owners took over. Today the lady at the counter was extremely rude when I asked five seconds after ordering to adjust my fried rice from pork to chicken. My thoughts are that I'm giving you my money for a bunch of average food, so the least you can do is put a smile on your face and have some decent customer service. read more

This place is a Joke they advertise 9pm close but this is the 2nd time I have come here around 8:30 and they refuse to serve. If you are CLOSED take the sign down. read more

Good food. Clean place. Reasonable prices. They were very accomodating to me and my toddler.

ordered through grubhub and very glad we did. the katsu, eggrolls and gyoza were perfect and still warm. sauces excellent. whatever you guys are doing, please keep it up read more

This is the BEST teriyaki place around! Don't go anywhere else! They offer free egg drop soup that tastes wonderful, just an added bonus :)

This place is my all time favorite teryiaki place. I have been going there for over 10 years and was sad to see that the original owner lady sold it. the all you can eat free soup is awesome. the portions are awesome. But i really love that they still keep their teryiaki sauce on the tables thick and do not water it down like most places do now read more

New management trained by the original owners of this location. Food taste great and service has gotten much better.

Been here quite a few times, had a few different dishes. Mongolian Beef is awesome, love it.

So I can in on April 5 around 8:30 to pick up some food after work and the food is the only reason why I would give this place 5 stars but I will never be coming back here or just during the night because the Hispanic gentleman in the front was extremely rude and when I had questions about the menu he responded in a rude and condescending voice, I asked for dine in but he gave us Togo boxes (which is fine even though they say they are open late now) and I ordered a spicy teriyaki chicken which usually always come with a salad but he did not bother to bring us any salads or any utensils to eat with. And the conversation he was having sounded very inappropriate and I know that it's just a teriyaki restaurant but there's a time and a place for those conversations. The gentleman in the front with the hat need to learn a few things about customer service because he does not have any. I will find another favorite teriyaki to go to now. read more

Is the serious see the nastiest teriyaki place I have ever eaten at my entire life dried up meat overpriced meals and foul starchy teriyaki sauce that they only put on top of the few pieces of chicken they give you anyways read more

The beef teriyaki and gyoza are what keeps us coming back. We always carry out so I've never had the soup but, like the simple iceberg sald that comes with the take out. I don't know if it's worth a long drive but, it's a great local joint. read more

1st try & came away impressed. Best teriyaki we've found to date in Burien/Normandy Park area. Both dishes, spicy pork & kung paola chicken were well done. And we were given a free cup of tasty egg flower soup while waiting. read more

I'm so incredibly disappointed with the Spicy Chicken lunch special. I ordered two L2 without knowing how the order would turn out. I feel ripped off of my $13+ for the two lunch special order. The entree was full of vegetables --- lots of cabbage and slices of zucchini. The chicken in it was a measly six small slices --- way less than a chicken thigh. They might have gotten away with taking my money today, but I will never return there --- and I will tell people to stay away!!!! I'm so angry! read more

Helpful friendly staff I've gone to for a few years. Great food and convenient location. Also, a buddy of mine who likes SPICY food says their "spicy" is actually spicy. read more

Ichi was my favorite teriyaki restaurant. However, I think the owners changed within the last year. The food is still alright but the serving size is pretty small. I have started to go to a different restaurant but I would still try Ichi for yourself and and decide if its for you. read more