I love my server Nancy she already know what I want and the hostess Jessica seats at her table when I come in don't even had to order Nancy already know what to order great service Nancy only has the first two table and the counter read more

I was not happy at all.. I have been coming to this one for years, the last few times it's been horrible.. I asked for over medium and they brought me some runny eggs, I said I wanted my hashbrowns cooked light brown, she brought me burnt hashbrown... NOT A HAPPY CUSTOMER! read more

My cousin and I ordered breakfast togo, and we were very pleased! Although the girl who took our order on the phone needs some phone etiquette, you can't beat the prices! Their Waffle with strawberries and whipped cream is wonderful. read more

Went for Sunday morning breakfast it's truly good food for a great value, the wait for a table can be a bit long.

Finally we ate ate Norms after seeing the long line we really never wanted to eat here, the meals are huge for $8.99 we were served top sirloin breakfast that included pancakes. We arrived at 11:15 a.m. for breakfast and the line was out the door we decided to sit at the counter instead of waiting for a table. Waitress came up right away to serve us coffee and 7 minutes later our breakfast meals arrived! I highly suggested to sit at the counter if you do not want to wait. It made no difference as we were able to have our private conversation because the noise was high no one could hear what we were talking about LOL! No need to visit Norms late at night or after a long night of drinking, area is sort of sketchy, be very careful stay safe day and night. read more

Didnt like it. Super full it took us like a good hour to sit on a table. The waitress was kinda rude. And she got a order we made wrong and brought us a different dish to the one we had ordered. Didn't like it. It doesn't look very clean either. Super crowded to the point you get annoyed and want to leave running. read more

Who doesn't like this place ? Yes your experience will always be different depending on your server just be prepare and be patience if possible order drinks and food all together so you don't feel that much of a delay ! I only been here for breakfast and is pretty good read more

I tried almost everything on there menu and love this place. My personal favorite is the avacado burger and the club sandwich. Best part is that there open 24/7. read more

Service goes from ok to worse 5 waitress at 1:04 am and been here for 10 min and still nothing !! Finaly after 10 min we get a rude waiter (Nicole) read more

Norms was great! got the steak and eggs yumm. Service was great too. He was fast, attentive and friendly. read more

NORMS - New York Steak and eggs - Diners Near Me - Van Nuys, California

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"We Never Close" It's true! They were open today on New Year's Day! Our wait was surprisingly short even though there must have been 14 names before ours. We were seated in about 15 minutes! Most of the parties before us were of 4 and fewer. Our server, Marilene, was very attentive. She was great. I couldn't have asked for anyone better. The food though was, eh. I got the Melting Pot omelette. It was edible but had too much cheese and was greasy. The hashbrowns were good. I was excited to get decent pancakes when no other breakfast/brunch place in the area was open. The only real problem was that the orange juice was really watered down. My boyfriend's coffee must have been refilled 5 times. They were really on top of it. My expectations for this place were low but I REALLY wanted pancakes and they delivered! It was clean, the service was actually really great, the prices were decent and the food was ok. It would've been a 3 star rating but because they were open today, they deserve another star. read more

Great restraunt can be pretty crowded most of the time but still good whenever I have the late night hunger I can always rely on norms

First time here and I really enjoyed it. Can't give it 5 stars because it has to keep earning it. It's open 24hrs, always packed, the service is quick and pretty friendly. I ordered a club sandwich and onion rings. I have never had better rings in my life! Will definitely be back. read more

The godsend greasy spoon in my old stomping grounds. This place can get busy when everyone figures out when to come here, but when I find myself in the neighborhood on a Wednesday at 3am, it's perfect. Inexpensive and large portions. They feed you like family. Better than Denny's and IHOP on all accounts. Servers are attentive and the chefs are fast and thorough. Recommends are the Bigger, Better Breakfast, should be $7. You get eggs, pancakes, hash browns, sausage, bacon, and ham. Yes, all that. If not in a breakfast mood, get the Appetizer Sampler. Chicken fingers (the breading is delicious), Mozzarella sticks, Shrimp, and Onion Rings. read more

I just wanna say I've given norms 6 chances. Every single time (without exaggeration) they got SOMETHING Wrong with my order. The waitress that is there in the mornings (I believe her name is NICOLE?) is absolutely THE WORST waitress EVER. She is SO RUDE it's unbelievable. She doesn't deserve a job. Bottom line: DENNYS IS DOWN THE STREET. read more

Norms gets full during weeks days so be prepared to wait a hour. Costumers service can be great and sometimes not so great. The food is amazing. You don't know what a hamburger tastes like until you try The norms burgers. They beat Habit, In n out , Dennys and other places. It has its fresh juicy meat taste. read more

I want to love this place because I love diners and this place has a gigantic parking lot and it's open 24 hours. The wait staff is super friendly and the prices are ridiculously reasonable but the food is HORRIBLE. I have picked the worst times to go probably - lunchtime - with the same friend a few times now but today when I got coffee in not one, but two different cups smeared with lipstick, I wanted to leave. It just all felt...grubby. And the coffee was just like drinking hot, brown water. The gumbo was just okay. It must have been on the stove for eons because it arrived with a great big blob of something bouncing on the surface that turned out to be congealed rice. Didn't anyone in the kitchen notice it? I mean it's a fairly flat bowl of soup. I thought it was a scrunched-up napkin at first. The sandwiches are subpar. Scant filings and the toast was dry. My elderly friend asked for fruit instead of the fries and got three whopping chunks of cantaloupe. For real, Norm's? With the current health scare in California with tainted cantaloupe, couldn't you do better than that? My friend asked for her fruit to be replaced with fries. The waitress looked harried but was very kind.She grabbed a knife from the table and stabbed the slices with them, dumping them onto a plate... I think she wanted to slap us with those slices of melon to be honest... The French fries were actually really good. I love the booths and the staff tries hard. It does feel awfully like I stepped into a living, breathing game of "Diner Dash" and the staff is on level one, scurrying like mad to deliver the goods. Will I come back? Yeah, because I'm cheap but I won't be coming back soon...sorry Norm's... read more

I am not a fan of food from norms. The food is not good. Basic and flavorless Our waiter jeffrey is so rude, he took his sweet time to come check on us for ordering and to refill our drinks. I would definitely not come back. Don't waste your time unless you like mediorce. read more

Been coming here for over 40 years. This is the first time I came here late at night. The person that was in charge name is Jacob. The worst and I mean worst service I have ever received. read more

I've been wanting to try Norm's but never in the area. My son and I happened to be in the area and went to give it a try. Other than the location, and the decor has this typical truck stop diner feel, it was pretty damn good! It wasn't crowded at all, got seated right away. Our waitress was Maria. Very friendly and attentive. My son ordered the New York strip and eggs. WOW, for around 9 bucks it was a ton of food! And the steak was thick and huge and tender. Came with hash browns, two eggs and pancakes. He had to season everything, no seasoning whatsoever but the portion was humungous! I ordered the grilled cheese with onion rings. Sourdough bread, oozing with three kinds of cheese, it was delish! And the onion rings were the best I've had in a looooong time! Huge and the batter was perfect, so delish! The ranch dressing was homemade tasting (not bottled), it was the perfect compliment for my onion rings. Parking located in the back. I will def come back! read more

IT IS ALWAYS PACKED! Ok now with that said I was there again this morning and OMG did I wish I could have had my phone on me to take a pic. of my FRENCH TOAST. PERFECT. Simply perfect, I don't know why all the other places can't get it right! The service is not the greatest because they are always busy but the servers def. do what they can to provide you with good customer service. The GUMBO soup is OFF THE CHARTS! I mean why the heck are there only 3 NORMS around the LA area???!! I love it love it here!! read more

I thought it was really reasonably priced and so good. I got a turkey club and sweet potato fries - both good.

Nastiest food I ever had. First lets start off with the waitress its like she was forced to be working, i order salad she goes onto the next person asking what they want i say whats the dressing she goes whatever u want I was like well you didnt even ask what I wanted. Super rude! Then comes my avo gobble sandwich which they consider there "featured" sandwich, you would think it should taste good...wrong! It was frozen the bacon was frozen the bread waS not toasted horrible! After informing the waitress they didnt even care ended up wasting my money and leaving hungry. Horrible service will never return! read more

No food from this place's kitchen will ever come out clean. Thinking that the outside is extremely dirty, from floors to table and everything, how can you not have second thoughts with the things they prepare without you seeing. I really can't stand how messy and untidy this place is. read more

Good restaurant. Somewhat hidden in an odd location in Van Nuys, but if you need that good 'ol Country style homemade breakfast, this I the place for you. Very old fashioned. Always crowded on weekend mornings but weekday mornings are perfect! Parking is plenty, servers are busy so expect just a greeting, order, then the bill. Robotic. The regular seats are horrible! The cushions are pushed way down and it will kill your back after sitting down for 15 mins. Replace your seating! Hello?! read more

I always come here and everything is always great. But my server today was really rude. I felt rushed while I was ordering and was going to ask for something else but she walked away and said thank you. Like what ? I'm not done lol. I watched her scream at the cooks demanding for her food. Everyone one just stopped and stared at her. I am a server even if I am weeded (which seems like she was) I am not rude I let my customers finish ordering and make sure they don't feel rushed. Sometimes I work in the back with the cooks/servers and Help get the food out accordingly to the ticket and I know what pressure the cooks are when the restaurant is busy so, I get it. She was all wrong. Especially in front of the customer. read more

It was nasty. Don't go at night, don't go during the day. Don't go period ! I waited 1:30 mins for our food to only get it cold, and not what we had ordered. Waitress noticed how disgusted we were and she handed us the bill and never came back. The next morning you can only imagine how I felt and some of my friends that I came with also felt sick , loss of appetite , vomiting. Just save yourself. I suggest Mel's dinner for just a few bucks more. It's better than paying the doctors. They need to fix their staff to bring back the old actually good norms joint. read more

Went in order New York bone in steak served a top sirloin fatty grisly steak no bone asked waitress and her reply was I noticed there was no bone and that it wasn't a New York turned her back on me and walked away I understand Norm's is one step below a coffee shop but still expect to get what I paid for read more

Had the best costumer service experience, Maria is one of the best waitresses I have ever encountered!!! She was friendly, helpful and enthusiastic!! Went during dinner time and it was very busy, waited about 20 min for a seat, however our food came to our table quickly. Thanks again Maria!!! read more

Many people raved about this breakfast joint so I came in with an open mind. I felt uncomfortable the moment I noticed that our waiter not only did not bother to jot down our orders for our food but also did not even remember the orders and kept asking who ordered what. It took a whole hour just to wait for our food and when I finally got it, I was welcomed with soggy-ass hash browns! I would have given a one star but I gave two because the waiter who replaced him when his shift was over at least somewhat saved the disastrous fiasco for my first time experience. Personally, I am not coming back ever. read more

The service was bad, we waited 1 hour and 5 minutes for food, then we would ask for something, waitress would bring something else. She was nice but, looked confused. Not a good experience. read more

St Patty's Day Corned Beef and Cabbage.... Easy Right... Wrong. First the service wasn't the best. The waiter took our order, walked away, didn't ask if we wanted any drinks, didn't ask what dressing for our salads, didn't have silverware or napkins ready. Waiter comes back, brings soup, have to stop him and tell him drink and dressing preferences, he leaves, comes back and lays down the napkins and silverware in a stack on the end of the table, walks away quickly. Brings Salad 2mins later, brings food back 2 mins after that. No time to take a breath and enjoy a course at a time. OK, so his time management isn't the best. The Meal Corned beef and cabbage comes and the corned beef is just small chunks tossed on the plate (a good portion amount just no presented well) Carrots, red whole potatoes and the Cabbage. This is where the meal goes south. There is a quarter wedge of uncooked cabbage staring at me. I take one look at it and said this is unacceptable, he was gone before I could say anything, finally get the waiters attention and asked for a different serving of cabbage and some butter for the potatoes. He takes my wedge away, comes back 10 mins latter with the same wedge, hot but still not cooked, but he leaves the table so fast I don't have time to tell him it's still not right, again I ask for it to be replaced, again it comes back, half the original amount and still needing to be cut with a knife, not cooked. If I wanted DIY coleslaw I would have ordered it. The waiter said I could talk to the manager, she comes over, very pleasant, I explain the situation and then she tells me that's how their chef ( i use that word loosely) only steams the cabbage and that there wasn't anything she could do because all of the cabbage he cooked, is the same. She was going to talk to the chef the next day. I like Norms, this is the second bad meal we received here on Sherman way hopefully the last. It's not rocket science to cook cabbage correctly, ask an Irish person and they will tell you. How does a chain restaurant allows a chef to go off script and ruin a traditional once a year meal is beyond comprehension. I was not the only person who complained to the manager that day about the St Patty's day meal. No comp on the meal either. read more

Good but a little on the expensive side, and the waiter refilled our drinks before I could ask if we'd be charged again for them, which we were. read more

This place needs a serious remodeling. The furniture is old and not exactly clean. When I opened up the menu it looked as if someone had eaten their meal right on the menu. It was sticky and there were pieces of onion stuck to the page. We should have gotten up and left at that point, but the rest of our group didn't say anything so we stayed. I ordered a sandwich and didn't even finish the whole thing just thinking about what the kitchen might look like. All I can say at this point is that we will definitely not return to this Norms. I only gave it one star because no star was not an option. read more

I always end up coming here if it's late at night/early in the morning and everything else is closed or when I'm hungry and want to eat out and can't decide what kind of food I want. If I have a choice between Norm's or Denny's, I'll settle for Norm's. They have a large selection of food, from breakfast items, seafood, steaks, soups, and salads. There's always specials going on, so you can eat plenty and spend less. Their service does suck at times, but most of the time, it's decent. read more

Yes: it's open 24/7 (For the most part it's open 24/7. I actually came a couple times and they were closed due to remodeling. That "we never close" sign being up during the remodeling is false advertisement i say!), relatively cheap, and close by. No: I don't love the place (I'm not even sure if i like the place). Anyways, the food is rather disappointing. Appetizers included with entrees or combos: Sometimes you forget you're eating a salad until you see a speck of green on your fork. It's so drowned in dressing it's ridiculous. The soup is never really piping hot-heck, it's not hot at all. Pancakes are alright, but the butter doesn't spread like normal butter. It kind of sits...and is an insanely deep yellow color. If you look at it long enough, you'll get lost in it. Food: The chicken alfredo is never hot. Granted the plate is always hot, the food itself is always warm. I always end up apologizing to the server, asking them to reheat my entree. I tried ordering a french dip and they were out of roast beef, so I got the tuscon melt without green chile, and added avocado. Mmmmm, food poisoning. I came back months later to get that french dip i was yet again craving. Mmmmmm , MORE food poisoning! Dessert: Vanilla ice cream is questionable here. I tried some of my friend's vanilla shake before. It tasted like frost bite/freezer burn. The last time i went it tasted okay. Not sure what happened the times before. Cheesecake is frozen. I felt like i was eating an icy slice of cheesecake. I should have asked for it with my meal so it'd have time to thaw. Overall i probably wouldn't opt to go to norm's. It's been a disappointing run. On the plus side, service has never been a problem...parking is plentiful...and their hot chocolate is awesome. Friends still like the place enough to want to go every now and then. Hopefully next time will be better. read more

Love this restaurant! I love the trio steak and shrimp plate. I went Wednesday evening, because they serve Albondiga soup on Wednesday evenings. But this past Wednesday evening the albondiga soup was not very good. I've always enjoyed it, but this time, they were very hard. I www afraid to try to cut it in half, fearing it would jump out off my bowl trying to cut it. I don't think I will make it a point to go there on Wednesday anymore. Breakfast steak and eggs are also very good! Delmy, Sharon, Sara and Lucy address some of the best waitresses I've ever come across. They are very attentive, courteous and very professional. Tip them well, they deserve it. read more

I love norms. Friendly staff and great service. Always enjoyed my food and the staff definitely make you want to come back

My first time here and the food is horrible! Never again will I come. My chicken was extremely dry. The waitress was not helpful.

It's as good as it gets, but remember... you get what you pay for. Went there Sat evening, around 6, and it was busy. We waited about 10 mins for a table (three of us). The menu is pretty extensive, plus they have specials, plus they serve breakfast all day. For less than $13, you get a decent entre', vegetable, potato, and soup or salad. Soup is made from scratch there. "Fresh" they say, but they're open 24/7, so i'm not sure, exactly, what "fresh" means. The soup was gumbo. Tasty. The entres we tried were chicken fried steak with country gravy. Delicious (but hard to mess up, really). And meatloaf topped with bacon, mushrooms, and gravy. Also delicious. They also have a menu combo item- $6.99, for a soup, salad, and dessert. They advertise home-made (or something like that) vanilla ice-cream, and I suppose they bake their own pies, too. Portions were big, prices were small, and service was great. We ordered tea and coffee. They refilled both the teapot (with hot water) and coffee, checked a couple times to ask if we were ok, and the waitress notified us when there was a shift change. read more