Food was so good but the customer service was slow. You pay at the counter for dine-in as well. Tip: CASH ONLY. I would call beforehand to reserve a table. You're seated once you check in at the cashier. If you're not a big fan of waiting, I would probably come here during non-busy hours. Parking: It's located in a big plaza, there will be plenty of spaces to park. Service: Was a little on the slower side. It seems that there's not enough staff to help with table service, phone and pick up. They have a variation of tables for groups of 2, 4, 6 up to a big table that can seat around 10-12 people. Food: This is my first time trying a Kamayan. My group ordered the boodle fight came with rice, fried fish, a side of fruit salad (cucumber, green mango, tomato, white onion), Cajun shrimp and mussels, Pork egg rolls, watermelon, and grilled eggplant. I would say just eating the boodle fight itself will keep you full. You can request gloves and water cups at the counter. But we also ordered additional sides to share. Ala Carte: Sisig Plate is full of crunchy pork (chicharron), chopped onions, and zucchini so delicious! Would definitely recommend that everyone try and pair it with a plate of rice. Binagoongan is very salty because it's mixed in with shrimp paste. It's a marinated pink pork dish. It's best if you have a good amount of rice on the side to pair up and eat this dish. Sinigang soup (white onion, spinach, eggplant, and pork) has a Tamarind sour flavor to it that reminds me of Tom Yum soup. I would recommend it to those who love to eat sour soup. read more

Nova's Grill - Boodle Fight - Fast Food Near Me - Covina, California

[[HIGHLIGHT]]Been here many times, usually celebrates special occasions un the resto... Always have a space for that family dinner.[[ENDHIGHLIGHT]] Have to call or place the order ahead , so wait won't be that long. They have a spacious parking . The location was not that hard to find, though it's in the middle of nowhere. It's like the only piNoy resto along the area. But the drive is worth for the sisig. Their sisig is one of a kind, Delish, crunchy and flavorful. Their crispy pata on Kare Kare is superb as well. Staff were attentive and efficient with all our needs. Friendly as well. This has been the family's fave spot. read more

This is a cash only restaurant, so that's a big red flag. Second issue is that even if you place a to-go order, you'll end up waiting for a minimum of an hour and a half. Thirdly, you're lucky if they pick up the phone. They asked me if they could put me on a brief hold but what's brief about 14 minutes? After I tried calling again, they wouldn't answer the phone. They'd let it go to voicemail. A friend of mine knew about my craving and decided to go there herself and place an order. She ended up waiting an hour. Their food is just so good and it's the only reason I'd come back. But the customer experience is appallingly sad. For the ridiculous amount of money they charge for their food, customers should be able to expect more. read more

Nova's Grill - Fast Food Near Me - Covina, California

We took a wrong turn and found this hidden gem! It's a little hole in wall like a mom and pop restaurant. R is half Filipino so he always knows what to order. We got the garlic rice and lechon kawali. They were both very tasty! BUT what really made me smile was their halo halo! Yums! It had jack fruit pieces at the bottom and I think it was toasted rice crispies on top! We really haven't seen any Filipino restaurants around here so it was a treat! read more

Nova's Grill - Halo Halo - Fast Food Near Me - Covina, California

Super friendly staff. Super tasty food. Super great value! Their SISIG is absolutely the showstopper for this establishment. I drive 40 mins to get my fix. It's also a party favorite so I absolutely advise you ordering one for your next party! My kids enjoyed their breakfast for linner. Their tocino is my kids' favorite. Random compliment here, but my toddler used the bathroom and said "this is very clean mommy, they did a good job cleaning" lol. I had to share it with the staff behind the counter and that made them smile. read more

Came here for lunch and left wondering if I accidentally ordered a side of eternal waiting with my food. Service is so slow you'll age a decade before your plate shows up. The only thing saving this place from zero stars is their sisig, everything else tastes like regret. read more

Food is consistently delicious. Prices went up recently, but what hasn't. Good thing Nova's does not skimp on their entrees, unlike many other filipino restaurants, so we've kept coming back to Nova's. [[HIGHLIGHT]]Glad to see they continue to maintain clean restrooms, unlike majority of other filipino establishments.[[ENDHIGHLIGHT]] Keep it up, Nova's. read more

Nova's Grill - Menu - Fast Food Near Me - Covina, California

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I picked up an order but didn't realize it was the wrong one until I had already eaten a little of the food. About five minutes later, the restaurant called to tell me they had made a mistake and asked me to return the incorrect order. I explained that I had eaten some of it, but they still wanted it back. When I returned, I offered to pay the difference, but they insisted on taking the food back. They gave me the correct order in exchange, but honestly, it was pretty gross that they took the food back after I had picked at it. I understand that it's Christmas and everyone is busy, but this just felt really unhygienic. read more

Top notch Filipino food place. The menu is extensive and they have some really great options. The flavors of the food were spectacular! The servers were pretty chill. We were the only party there since it was about 40 minutes until closing. They didn't pay us much attention but when we asked for things they were very accommodating. 2 things I didnt like: I didn't enjoy the cash or Venmo only option but completely understand that they do not want to pay the service fees of a credit card machine. I also didn't love the SUPER loud audio of the tv they were way watching. If you are looking for legit Pinoy food without the overly greasy stuff that the turo turo places serve, come to Nova's Grill. read more

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The quality of the food is sooooo good! It tastes super home made and the portions are so good for the price (affordable). I recommend: - Kare Kare - Bistek - Pancit Bihon - Lumpia Shanghai Best in the area. Don't let the stars fool you. I have no idea what that is about. Make the decision for yourself! read more

Nova's Grill - Pancit - Don't forget the calamansi! - Fast Food Near Me - Covina, California

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The food is great! The main ingredient is PATIENCE cuz the food takes 45min to cook no exceptions lol

Beware. Very slow service on weekends if you are a walk in. If you order online they can cancell your order for no reason.

RUDE EMPLOYEE! 10/3/24 @ 1pm. The "dude" who answered my call needs to have some sort of training...or do you even train your employees at all?! All I asked was how many pieces of lumpia comes in an order and he annoyingly tells me to go on the website. You just lost a customer! No wonder this place has such bad reviews and fake good reviews. I hope this reaches the owner. Shame on you. read more

Super busy spot for a great reason. Delicious Filipino cuisine! The owner, Lex, is super nice and friendly. He recommended the sigsig plate and it was delicious with crispy pork belly, garlic rice. Nice clean restaurant. read more

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Novas grill has the best sisig. I ordered their party tray and it was such a big hit at my baby shower. I plan on ordering again in the near future because of how good it was! I remember trying their sisig nachos when they were at the 626 market years ago and I loved it then as well. Their shop is small but their service seemed excellent if you're dining in! My issue was the pick up. It took much longer than expected which was a bit upsetting but I can't knock how delicious their food is. read more

Highly recommend and Extremely pleased with the Pork sisig is the best I have had !!!!!

I'm surprised at the low score. This is probably one of the best Filipino restaurants. [[HIGHLIGHT]]It's not very high end looking, just a hole in the wall look but so much better than other high end restaurant.[[ENDHIGHLIGHT]] Their sisig is probably the best I've had. Definitely a must. read more

Love their sisig. HIGHLY RECOMMEND!!! Perfect saltiness and crunchiness. Big portion too. I also tried their other entrees. But sisig for sure the win! Trust me on this one. read more

Excellent food selection and variety. Impeccable service. [[HIGHLIGHT]]Ambience is spacious and accessible to all[[ENDHIGHLIGHT]]

Been coming here for a long time , Every Sunday lunch was beef steak( always savory and tender meat) except this time. Meat was grisly and tough, there must be a pound of onions !! as filler..Dissatisfied this time. read more

I'm happy that there's kamayan style feast here in Covina. We had seafood, sisig, eggplant (talong), with the tomato mango salsa. They served bagoong and vinegar on the side as well. Service was great! Our waitress was nice and friendly and attentive. I would definitely come back for the experience! read more

Nova's Grill - kamayan: eating with your hands - Fast Food Near Me - Covina, California

Just called to possibly order food, the man that answered was EXTREMELY RUDE. Stated they are fully booked, in which I completely understand, however, before I could even ask my next question he flat out interrupted me and said they have no more food then proceeds to hang up on me! This is the WORST customer service I've EVER EXPERIENCED! If you're busy or not in the mood please don't take it out on the customers. I've never been disrespected like this by a restaurant in my entire life. I suggest replacing your host on the phone. He's making you lose the respect of your customers. read more

I order food from them too bad the scheduled time is not right, went there the food is not ready. We've been ordering food from them and always waiting long. The food is very good but the service is very bad. The person who took order should listen clearly the right time to pick up our orders. I order since Thursday. ​ read more

Bangus sisig is the best! The crispy Kare-Kare is also delicious! Ube karaoka is awesome! Bettina is very helpful, respectful, and nice

It was our second time to dine at this place. And yes, our promise to make a comeback if we are in the area. We tried 2 dishes they recommended- Crispy Kare Kare and Pork Sisig it's beyond delicious. Today, they have a big catering and it's a 45 minute wait to have a meal, I'm glad we were told so we just asked what to order that is ready to avoid the wait. They have chicken adobo and pinakbet ready to serve complementing the big order and we ate on time and both dishes were equally amazing. The service crew were friendly and tentative. The food came in pots and pans made it fun to eat. I love my meals in this restaurant. Everyone enjoys coming here . read more

There's another table that were here way before we arrived and they barely began getting their orders. We've been waiting for almost an hour after ordering. RIDICULOUSLY LONG WAIT!!!! read more

Nova's Grill - Ordered at 12:49pm. It is now 1:39pm and these are what we have in front of us without any food. RIDICULOUSLY LONG WAIT!!! - Fast Food Near Me - Covina, California

Sisig Bangus and their crispy kare kare is always a hit when we bring it for potluck. The meat is gone all the way to the bone. Pls always call ahead for your order but expect to wait because they cook everything from scratch and are very busy. Kind patience pls as Nova and her staff just always want to give the best quality and it shows. read more

NOVA whaaaat!!! What a mind opener when i tried their Ube TURON! Ahhh It's so goood!! Hands down best! . The guy in the front super friendly!! the guy told me that they're known for their sisig, he gave me a sample and my goooood yes please may i have some more with rice!? I had to order the sisig pork! Super BOMB!!! I will definitely be coming back to try more of their food. Great Customer Service love it!! You'll be Novafied with the sisig and turon read more

Nova's Grill - FAT UBE TURON - Fast Food Near Me - Covina, California

We've been going to this restaurant for years because the food is undeniably good compared to ones in West Covina. I recommended them to friends and family as well. Employees' customer service was fine as well. I don't see the owners as often. Anyways, today, i called Thalia if they prepared dessert this weekend because I've been wanting to try their ube maja. So I placed an order for pick up with dinuguan and bangus sisig. I was so excited to try the ube maja and my 7 year old daughter and my mom tried a bit as well, till I noticed a black rice-like dropping on the other side of the dessert. (The dessert has toppings but I am 100% sure, that black thing wasn't) So i took it out and smelled it and it smells awful so I immediately washed my hand. I'm sure it was a rat poop. I looked at pictures online and it look exactly the same. My mistake was i forgot to take a picture of the poop. I called Thalia to let her know and she told me to bring it back to get a refund. I wouldn't return because it was really good but I'm scared that there's more in there. So I went ahead and returned the ube maja, LEX the guy who probably the son or grandson of the owner was there and showed an attitude, he didn't even say sorry and as if he was giving me a favor or refunding me $18!!! I was actually discreet when i was talking to Thalia because I didn't want their dining customers to hear what happened. But this guy rolled his eyes when Thalia told him I'm getting the refund for it. To you Lex, i didn't complained, I didn't even make a scene, i only asked for the maja refund, but for you to not even apologize and gave me that look for the heck of $18, you shouldn't be a business owner nor a customer service rep. I know in your mind, I'm just one customer but you need to learn your lesson. No wonder customer service reviews are all 1 star that's probably when you're the one in the counter because everyone else was nice. read more

Nova's Grill - Rodent's poop on the left side of the dessert. - Fast Food Near Me - Covina, California

Delicious food! Quick and friendly service. Love the lumpia and caldareta. Even better Turon read more

Nova's Grill - Turon - Fast Food Near Me - Covina, California

Affordable Filipino Food. $18 for Pork Sisig, 12pc of Pork Lumpia $7, KareKare $18. And let me tell you the food is absolutely amazing!! I would say there are some downfalls, but to be honest the food makes up for it. They only take Venmo and Cash. Order ahead -- it takes 45-60 minutes to have your food ready. Getting ahold of them is difficult because everyone is ordering ahead due to the wait. I honestly love the food, and it's a local Filipino Restaurant. I truly love to support them. [[HIGHLIGHT]]There are always people in the restaurant, I've never really dined in so I cannot attest to that but from what I can see while waiting for my own to-go order people truly enjoy it.[[ENDHIGHLIGHT]] There is also tons of parking, hard to find if you are not familiar, but once you find it. It is a GEM! read more

Bad service!!!! Easily runs out of food. This place has not changed at all. Same bad service as always.

Arrived 45 minutes before advertised closing but they only took "to go" orders. Extremely over priced! $92 for 2 sisig and 2 beef steaks and these orders were small. Never again. read more

First of all they still don't take Credit Card / Apple Pay / Samsung etc.... It's 2024. Bite the bullet on paying the small fee. They're just not willing. Secondly, they have horrible attitude and customer service skills. Hostile ambiance. Final thing is the mediocre and over priced food. Save yourself that trouble. Go elsewhere ! read more

We were invited to have lunch here today with friends. First and foremost, there is ample parking since it is in a plaza. The restaurant is not hard to find. Our group ordered: kare kare -- you do not even need to eat this with bagoong. It is very good by itself. I don't eat kare kare unless it is my dad's or aunt's cooking (recipe from my grandma), but I will eat this. Adobong pusit -- a little salty for me, but everyone in our group liked it. Bangus sisig -- made to perfection! I could probably finish the entire fish by myself. Lumpiang Shanghai --your typical lumpia. Pakbet -- very flavorful. The bitter melon (ampalaya) was not bitter at all. We also ordered chicken adobo and sotanghon noodles with veggies. I did not get to try these, but everyone said they are good as well. All the food that we ordered was very flavorful. The food here did not disappoint. [[HIGHLIGHT]]The bathrooms were also clean and properly maintained.[[ENDHIGHLIGHT]] The service was great. [[HIGHLIGHT]]The place was somewhat busy when we got there at 1230pm.[[ENDHIGHLIGHT]] I have 2 complaints though. First is that this place only accepts cash or venmo for payment. [[HIGHLIGHT]]Second, when you dine in, they give you paper plates, plastic utensils and plastic cups instead of using the real ones.[[ENDHIGHLIGHT]] Why? None the less, we will definitely be back if we are in the area. read more

Terrible time management, Unorganized and expensive. Placed an order the day before to make sure I had it on time for my party and they never made it and "overlooked" the order. Didn't offer any discounts or at least some dessert. Had to wait an extra 45 mins for my order to be made. What's an apology going to do with the wasted time I spent there when I had other stuff to pick up. You guys do not know how to keep your customers happy. read more

By far one of my current to go joint whenever I'm craving for Pinoy food. I wish thy branch out to Rancho Cucamonga soon. It will be a hit in this area. Their portions are generous and price point is decent. Obviously food taste is great that is why i keep coming back. The only drawback is they transact via venmo or cash only basis. read more

I had my first big order from them few months back, very pricey but for the things I ordered Pinakbet, pansit Miki bihon, chicken adobo and sisig, the taste was very good, nicely packed and all my visitors were impressed. In fact everybody wanted to take some home . The sisig was the most popular one. It stood out from all the other dishes. I'm not impress by their customers' service but when food taste that good, I really don't mind. read more

If you're craving for authentic Filipino foods- come to Nova's grill. We love their pork sisig, kare-kare all the time! However, they only accept CASH. It takes tims to cook your order, so if you're planning to dine in, you can order ahead of time. The ambiance is cool and the restroom is well managed and clean! read more

Went there almost closing and they didn't allow us to dine in. Pork sisig was 5/10. Bangus sisig 7/10. [[HIGHLIGHT]]Ambiance and service were ok.[[ENDHIGHLIGHT]] read more