I ŵant to thank àlba forhìsß workz knowledge ,and ìnfòn regard I ng there repair xand especially…read moremaintenance needs of 4 of my split level as. The units were filthy and not cooling. Properly until alba completed his inspection of the acs and clean and maintained all my units. Thànķs alba for your great work.

I am having a maintenance check for my split air conditioning unit. Kaleb is the technician that…read morecame and just wanted to express how awesome the service was. He was so polite and explained everything he was doing and answered all my questions in detail which I appreciated not being knowledgeable in the technical side of the unit and why problems may arise by my practices. He showed me how much dust accumulated and the importance for annual maintenance. Good service is so hard to come by these days so I was really satisfied with his professionalism and expertise! He even took in my trash bin!

I do not have any experience with the quality of work that Aloha State Refrigeration does, but I do…read moreknow how their employees drive on the road! On 4/20 at 6:45 am, driving north on the H-2, an Aloha State Ref Transit was driving with their hood up my rear bumper. I was already exceeding the speed limit and going 60mph when 719-TVT flew by me the moment I was able to pull to the right-lane. So fast that I could not see the driver. I am involved with contracting HVAC vendors from a few thousand to several hundreds of thousands of dollars and Aloha State Refrigeration & Air Conditioning will not be amongst them.

just had my infinity wine coooler repaired. Conner was excellent in letting me know what he was…read morechecking and what his plan. was for finding the problem and fixing. he determined quickly that it didn't seem to be the compressor and later confirmed there was little refrigerant left. I was lucky in that no other problem was found. He added a valve for future servicing as these coolers aren't made to be serviced. It was difficult for me to find someone who services these large stand up coolers but the task of emptying the cooler and hauling. out the unit and bringing in a new one is daunting, to say the least. I am soo glad to have found this company.

Now Chad is a NO-NONSENSE kind of individual. For me, I like that. I rather deal with COMPETENT…read morepeople instead of friendly, smiley, personable people that botch things. But for the MANY years that I've dealt with AC Warehouse, I've had NO complaints. KEEP UP THE GREAT COMPETENT WORK!!! Mahalo!!!

Wish they returned my call left messages no call back for days....wanting to purchase remote for my…read moreac

Just had my 30-year old Sanyo split AC replaced with a Mitsubishi from The AC Shoppe. Called…read moreMonday afternoon, and Kua came out first thing next morning to look at the set-up. By Thursday morning, my new Mitsubishi was up and running! It was supposedly going to be done in December or January but apparently, they had a last minute cancellation (after going to the site) so I guess since they had a whole crew with no job, I was moved up!! Alex and crew came by within an hour of a call from owner Neil. They took down and took away the old unit, and quickly installed the new one using the existing hole and drain. It is offset from center because the new unit is narrower, but it was either that or drill a new hole in the wall. Afterwards, they cleaned up nicely and helped put my furniture back! Very happy with the result! I know the warranty is for 12 years, but my Sanyo lasted 30, so I'm hoping for the same luck with better maintenance on my part. As for Neil and some of the negative comments here, I think people misinterpret his straight-forward talk as rude. I personally like it if someone just tells me straight and not beat around the bush! To me, he was very friendly and helpful. Not sure if he remembers, but the AC Shoppe installed my old Sanyo 30 years ago because they happened to be next door to where my wife worked. Great service then, great service now!

First time had Split AC install, I love it soo much . so quiet n fast to cool the room, I live in…read morevillage park, n the way this houses were build. the natural air was not coming in properly : we had two units install then had two window units replaced: I wanted all rooms to have split AC , but the cost was too high, thank you Neil,(owner ), Kua ( estimator) but mostly to the workers Alex, Zion, Julian very knowledgeable, polite , non stop work not even to take a break: we had ask questions n they know their product, even going further to give suggestions , much mahalos n yes I will recommend this company,

I manage a 204 unit apartment complex in the middle of Kakaako and lets just say that our shared…read morelaundry room gets it from the residents. I have been a customer of Pur Air for about a few years but never wrote a review. This time I knew I had too. First off Vicky was just amazing in her customer service; she walked me through the whole process in what they completed in our laundry room. Her personality is contagious and she is the real reason I will not look any where else to service our Laundry room vents. When you think of hard workers you think of Sam and Renie. We need more workers like them. They showed me a before picture of my Laundry room vents and it was filled with lent , dust and all the that stuff left behind from drying your clothes and to see the after picture , I knew would be requesting this group in hopes they can be our regular technicians. Absolutely great work. Clean vents and they wiped down all our dryers. Thank you once again Vicky, Renie, and Sam for a job well done.

Requested service call on AC. Date and time set. The day of appointment the tech was a no show…read more When I reported it the front office said he was sitting in front of my house for 30 minutes trying to call me. 1.I have no missed calls. 2. Checked the cameras monitoring the front of my house thirty minutes before and after appointed time and no trucks were ever parked there. 3. Couldn't get out and ring doorbell? Either they had the wrong number, wrong house, or who knows. Lazy, incompetent, and a waste of time.

Jordan, Randall and the rest of the team at Craig's Air Conditioning were absolutely respectful,…read morekind, they actual listened, on time, super clean, a great eye for detail and just most thoughtful contractor I have hired in countless years. I cannot say enough about how great my experience was with this company. Jordan, gosh, he just was on the spot with ever detail - even down to were we hung the remote holders. He spent real time reviewing our home's setup to recommend where the outside unit should be located. We were pleasantly surprised by his perfect design. Never a short cut anywhere! Plus factoring in that we are located down towards South Point, most contractors just flaked or were not willing to come to us. This company went the extra mile(s) literally and I/we am/are completely willing to give a reference and/or answer questions about Craig's Air Conditioning, Jordan and my experience with the installation of my AC units. Mahalo to Jordan, Randall and the whole team!!!

We have 7 AC systems with Craig's Air. We had worked with many other companies and by far he is the…read morevery best in Hawaii. Very knowledgeable and fair prices. Went above and beyond to have this large of a system installed on a weekend. Much appreciation for helping us have a functional office come Monday morning. I would recommend his company for any AC work. You will know right away how Akamai and genuine he is.

I called Kristi at Air Source to get my AC units serviced, and despite their busy schedule, she…read moremanaged to find a date and time that worked for me. The crew came out and was incredibly friendly, efficient, and professional. They were also very neat and made sure to clean up completely after the work was done. It must be a great company to work for because all the guys were so nice, and you could tell they genuinely enjoyed working together. When I received the invoice, much to my surprise, Kristi had applied a rebate that I wasn't even aware of! If you need a reliable AC contractor, Air Source is the company you want. Be warned--they are in high demand, but this is absolutely a company you can trust. Thank you, Kristi and the gang!

We have a large house with a vaulted ceiling with lots of windows and even though we have good…read moreventilation, it gets so hot so split AC has been on my radar for quite some time. I put in a request for quotes through Yelp and Air Source was the first to reply. There were 2 other companies that I also reached out to but after my first meeting with Kevin, I was pretty sure that I wanted to go with Air Source because he was so knowledgeable. After waiting a couple weeks and not hearing from one of the companies and still waiting for a quote from the other, we decided to go with Air Source. I am so happy we did! Since we did not have split AC before I had lots of questions and worries, but felt that I was in capable hands. We waited about a month and a half and the day of the install, about five vans pulled up exactly at 7:30. The crew all knew what they needed to do. An electrician also came. The installation took a day and a half and Kevin was there throughout the first day. We got a total of 5 units, a large one for the living dining room, a mid size one for a larger room, and 3 smaller units for the bedrooms. I flet the pricing was very competitive, lower than I had expected. They explained how to use the remotes and installed holders the remotes. Kristi filed the rebate for us. They cleaned up everything too. We are so happy with our new AC! We'll definitely call them back to service them in a year.

I rent my townhouse through Locations Property Management, Inc., and was recently informed that the…read moreAC unit in the master bedroom had stopped working. Locations contacted Cool Living LLC for repairs. Cool Living came by and, after just 10 minutes, said the unit needed to be completely replaced. I was charged $235.60 for that brief visit, and then given a replacement estimate of $2,303.66. That seemed extremely high, so I did some research and contacted other companies myself. One reputable company quoted me $1,100 for the same scope of work--using a comparable LG 12,000 BTU (LW1222IVSM) unit. That's a huge price difference, and it raises serious questions about Cool Living's pricing practices. Always get a second opinion before agreeing to any work with them.

Researched Cool Living LLC by using AI which culled my search based on various factors, ratings,…read morecustomer service, reliability and knowledgeable. Cool Living LLC hit on all! They are professional, reliable and when the tech showed up he explained everything in detail and discovered not only the issue with our unit, he also assisted my spouse and confirmed that our parts were warranted! Jacob the tech who came to install our parts was on time, courteous and knew his craft! Mahalo nui Cool Living LLC, look forward in continued business with your company!