I've been to Ocean Pho a few times now, and honestly, the food is pretty good. The pho is flavorful, portions are generous, and it's a spot I keep coming back to when I'm craving pho. I noticed there are quite a few reviews complaining about bad service and orders being incorrect. In my personal experience, I haven't had any major issues, but I can see why some mistakes happen. One thing that drives me crazy is when servers don't write down orders. The young lady who took our order had to come back and confirm it with me twice. At that point, it would have been easier to just write it down the first time. To be fair, I think a lot of the negative reviews could be avoided with that simple change. When you're trying to memorize multiple orders, mistakes are bound to happen. Wrong orders lead to frustrated customers, and frustrated customers leave 1-star reviews. That said, the food itself is decent and has been consistently good during my visits. If management can tighten up the ordering process and have servers write things down, I think it would improve the overall experience and help the restaurant earn the ratings the food deserves. read more

Ocean Pho - Vietnamese Near Me - Redlands, California

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3.75 but I'll round up. The reviews here weren't the best but the dining room had about four parties so my friend and I wanted to give it a try. I was pleasantly surprised. The staff was courteous and attentive. I ordered the vermicelli with beef and shrimp. The beef had a little more fat on it than I would have liked but the flavors were good and balanced. If I'm craving Vietnamese and in the area again, I would stop for a quick bite. read more

Ocean Pho - 134. Vegetarian Spring Rolls - Vietnamese Near Me - Redlands, California

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I placed my order for Pho on door dash. My order was completely wrong. I called and spoke to a girl who said there wasn't anything they could do and to contact Door Dash. I will not be eating from this restaurant again. read more

I stopped here for a quick meal before going to the movie theater across the street. I decided to keep things simple. I ordered an appetizer and some fried rice with pork. The egg rolls were OK. (This is not a Chinese place so the textures and flavors might be a little bit different than what you might expect from a traditional Chinese restaurant. This is a Vietnamese restaurant so if you wanna choose the best dishes, choose Vietnamese cuisine.) The dining area is pretty small. There are several tables that could fit a group of four or possibly put two tables together to fit a group of eight. The server was nice and helpful. I had no complaints there. The portion of my fried rice was very generous. That was a nice surprise altogether I ordered three items and it cost me about $25. That still feels expensive to me, especially when I didn't order anything fancy I had egg rolls and fried rice and a Thai iced tea. Nonetheless, at some point you start to say to yourself this food is like street food. It was never designed to be expensive like this. Why are they charging so much in this post pandemic world ? In summary, my experience was pretty good. The food was decent. I would order the rice again. I didn't really care for the eggrolls, though the Thai iced tea was good. The price was kind of high, but the portion of the fried rice was very generous. I would rate this place at about a 3.5. If they reduce the menu prices just a bit I would probably bump it up to a four, but I don't feel like I paid what that meal was worth. read more

Ocean Pho - BBQ Pork fried rice with two egg rolls and Thai iced tea - Vietnamese Near Me - Redlands, California

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i tried this pho today for the first time via uber eats, the thought itself is OK. It's not the best I've ever had but it will do. It's hard to find a good for place because I just moved into the area. I had an issue with the containers that they bring the food in. it is a bowl that the broth is in, but in the same container is the raw meat and the noodles. My concern was the raw meat was sitting above the hot broth so when I touched the raw meat, it was EXTREMELY warm. i ended up boiling it all right away because of that, so hopefully i don't get sick. Also, i ordered tendon, and this is the first time i've ever seen hairs on my tendon. not sure if i will order here again. read more

Ocean Pho - small hair on tendon and hair i removed from the same piece on the napkin - Vietnamese Near Me - Redlands, California

A server wanted my boyfriends number so they get a big 1 for that. Their fried tofu bomb tho

Polite employees, quick service, clean location, delicious food, generous portion sizes for a decent price. We've ordered dine-in, to-go and delivery and food is consistently delicious. Definitely gonna continue to be repeat customers. read more

Diane and I ate lunch here for the first time. I ordered Vegetarian Egg Rolls and a beef-broth-based Filet Mignon & Shrimp Pho, and she had a requested chicken-broth-based Filet Mignon & Shrimp Pho. We both liked our dishes. But the Sweet & Sour Sauce served with the Egg Rolls was not fruity or sweet enough. We received plenty of sprouts, mint, and Jalapenos to dress up and further season our large bowls of Pho, and the several strands of cooked noodles inside added to the enjoyment of them. The beef was lean and tender, and the shrimps well cooked. Service was good, except Diane's bowl first came out with onions that were requested to be kept off her Pho. Seating was at servicable but rather spartan tables and chairs. The restaurant was well lit, and it was comfortable until new arriving diners opened the entrance door, and gusts of cold wind blew inside. XXX-1/2 overall this first time around! read more

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Terrible customer service, teenager working as waiters with so much attitude. Judged us right when we walked in. Waited 20 minutes for a check because A long curly haired teenager was too busy flirting and giving bear hugs to his co workers. This is unacceptable and sad what this place has become. read more

Hi, I wanted to bring something to your attention. Part of my order never came out, and when I asked about it, the response I received was argumentative and dismissive. I'm not upset about a mistake--those happen--but I do expect to be treated respectfully. Can you help clarify what happened and make this right? read more

Horrible service. The food is delicious and excellent but the place needs new employees. No smile, from young skinny girl, blatantly asked me "Do you know what you want already?" I mean I get the place is packed with people, but the service is horrible! I asked for extra condiments only to have found two lemons. We only come here because the food is delicious. But please these youngsters need to go. Or be properly trained on customer service. If you don't like your job or whatever the case may be, leave. Don't treat the customers like just another customer walking inside the door and rushing to get them out. read more

I was visiting my family and my sister lives in this area where Ocean Pho is located and I wanted to try it.. their restaurant is immaculately clean especially the restroom which tells you their kitchen is also clean.. their food is very good and they give you a very nice portion of meat in any of the meal you order which I like considering how highly the cost of meat are now a days but they still want their customers to be satisfied.. the pricing is very reasonable also .. service was very good also and we didn't have to wait very long considering the location they are at can be very busy on the weekends . I would come back there again when I am in town also the owner there is so friendly and very nice !! She make you feel as your her friend and not just a customer read more

Food is BOMBBBBB i always forget which Pho i get but noodles are fire soup is full of flavor and they give u to go tupperware i loveeez. I got fried rice and i got a huge plate of it but it was so good!!!. Not that many drink options tho :(. Waiters are so nice and greeting!! The restaurant is so pretty and clean. read more

Ocean Pho - PHOO( idk which one i wish i knew) - Vietnamese Near Me - Redlands, California

It's been mine and my girlfriends go to spot for a year, we love it!! So friendly :) Thank you!! read more

First timer here to pick up an order to go. Parking was limited but I managed to find a spot in a timely manner. The place itself is pretty small inside, and the counter is straight ahead once you enter. I got the filet mignon pho and some chicken wings. The pho was good but the wings were pretty bad. The flavor of the sauce for the wings was great.. but that all goes out the window when the chicken tastes dry and rubbery. On top of that.. the service was just ok. Looked like the woman in charge came to deliver my order to me. Just a "here you go" with no eye contact and when I said thank you, just silence as she walked away. A smile and some kindness goes a long way.. especially when the food is just "meh". read more

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New management- much better! Basil should be fresher however- pulled from the bones too soon. Not fully developed and browning is evident. read more

Clean, friendly and fast. Placed an order via Door Dash for pick-up, Chicken Pho with Tofu and House Special Pho. 8/10 for everything, was hoping the chicken and tofu would've had a little more flavor, but otherwise broth was good. Will return. read more

Great portions , great service very clean . They open really early on this side of town so if craving soup and noodles for breakfast, this will be the spot for it . read more

Very unprofessional, very rude, food is alway good but service is SUPER HORRIBLE!!! Need new employees ASAP or better training! Couple of times I've been there has been such a bad vibe / bad experience with the skinny girl named "Christian" always acts confused while taking orders, does not know how to manage things properly as it should be. Very horrible employees. read more

The Vietnamese Pho Ga was amazing, as was the Vermicelli with Pork Skins. It was somewhat accessible but sitting at the front left entry table we had plenty of room for two power wheelchairs. The servers were prompt and anything we needed or wanted, we got. I very much enjoyed our visit and as regulars at the theatre across the way we will definitely be back! read more

I ordered (2) Shrimp & Pork Spring Roll and Pho w/ Slices of Steak & Lean Meat. Daisy took my order quickly. She was very courteous and efficient. This place is quite small so it gets noisy quickly. Overall the food I ordered was tasty and delicious. The tables are kept clean as is the utensils! read more

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We came in an hour and a half before closing and were seated quickly. We got menus, utensils and even water without asking. First thought was "wow they have stepped up their game". I've already been here a couple times, usually with a gentleman in the front helping. Unfortunately he wasn't there that night. Very poor service from the staff and no inclination of trying to help make the night go smoothly. I had a question about the filling in the fried wontons that couldn't be answered until 10 minutes later. Only to be told it was cheese filled, placed my order to then be told it was a combination of pork, crab, and cheese. Though the restaurant is small, it's neat and clean cut. Modern black decor with nice light fixtures. As for the restrooms I don't have a clue if they're clean or not. The menus are nice but doesn't list anything. It only has the number of the dish, the name of the dish in English and underneath that the name of the dish in Vietnamese. This location is in Redlands, made up of predominantly non Asian folks. I would of thought that the menus would of had a better explanation of at least what items make up the dish. Makes it easier on folks who are looking out for allergies. We placed an order for three rice dishes but yet a bowl of Pho showed up at our table. It seemed as though our waitress got the numbers confused. Staff here should really use a notepad or an ordering sheet so they won't confuse dishes. The rice dishes came with too much rice and little meat. The meat was dry and color was lighter than what's expected for the certain grilled meat. On top of that, there was a black hair on one of the rice dishes. Along with that, we ended up adding an appetizer--black peppered fried chicken with lime. But when I bit into it, it smelled too much like old chicken and all it tasted like, was lime. While we were there for over an hour, no one came to check up on us or to fill our water. There were two staff members in the front and there were only two tables with customers. I don't get why we couldn't have been checked on. I understand that I asked quite a few questions during my visit, but that shouldn't have stopped a staff member from trying to make my visit as enjoyable as possible. There are more authentic Vietnamese cuisine restaurants in the area, I'll go to a more old school one where I know I'll get better service, and better food quality. Ps. While I was there, I was wondering why I didn't get a bowl of broth with my rice dish, I thought maybe it didn't come with it. I looked up the menu online and it said it does come with it. We never got ours. read more

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New employees are terrible service. Only the skinny Korean girl is quick and efficient. The worker I have had multiple encounters with said her name is Cristin. She's is not moving and waiting for her coworker to do the work and get all tables clean and set up. She's always confused. read more

My family and I love Pho so we were happy with this location being close to our home! The staff are nice and friendly. The food comes out very quick I'm not sure how but it does! Nice vibes for lunch or dinner. I'd recommend the entire menu!!! read more

My mom found a hair in my pho and the old lady server said she would replace it but came back out 2 mins later with the same food somehow with more hair!! Absolutely disgusting and now my mom refuses to eat out so thanks. read more

I always get doordash from here, and I also sit down and eat here once in awhile! They have amazing takeout, I always get pho w/ filet migon and the beef spring rolls, they have specific take out bowls for the pho and it's so convenient. When I eat in store the service is quick, and prices are good! The ambiance is nice as well, I typically go when it isn't busy but even when it is, I don't mind and it doesn't feel crowded read more

Food was amazing and service was excellent- definitely recommend to try the pho! Portions are very large

Mobile orders are regularly missing items. Check your phone/mobile orders before you leave the restaurant because they're almost always incorrect. read more

Food is not as good as it was. Something's changed. Service is nothing to write about. Ordered pho.... It was below average so I overly added sambal, sriracha, and anything else to finish. read more

The employees are very confused when taking orders. They make you feel like you're bothering them while they're taking your order. They also do not know what is on their own menu. Very unprofessional. Maybe some oversight with upper management would help. read more

Located in the Mountain Grove plaza. Limited parking nearby. We haven't eaten here in ages. Got immediately seated. We ordered 2 shredded chicken pho, fresh eggrolls with shrimp and pork, also shrimp fried rice. The server was friendly and gave us water while we waited for our meal to arrive. The smell of the phone was good food and then warmth was very comforting as you eat it. I only put lime juice and young bean sprouts with my pho. It was so delicious! My family ate their meals as well and thoroughly loved it. The ambiance was good. The place is small. Overall we loved the food and service. We'd definitely come again. read more

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We were so hungry we did not even take pictures of our food. We got fried noodles and fried rice. We ate everything and everyone was happy. It took longer than expected to be ready but it was worth the wait. There was no music inside and staff were more low key but covid has ruined us all ‍ read more

Ocean Pho - Super safe vibes during covid days - Vietnamese Near Me - Redlands, California

The food at this place is fantastic, but there's one major issue that keeps happening: the male cashier with curly hair. Every time I order, he either gets it wrong or forgets to put it in entirely, and then tries to blame the kitchen for the mistake. I always order two #12s, no green, no onions, extra noodles--it's a small, simple order in a small place, yet he still manages to mess it up consistently. It's incredibly frustrating and takes away from an otherwise great dining experience." He is ruining your business! read more

Pho was good. Service was good. Nice bear the theater so we had dinner here. Will be back. read more

Ocean Pho - #5. Pho W/ Slices of Lean Meat, Flank, Fatty Brisket, Tendon & Tripe - Vietnamese Near Me - Redlands, California

I ordered through a food delivery app so this review is purely based on the food received and how I received it. Oh, where to start. I ordered the fish rice porridge and the grilled pork paste rolls. First two stars docked - the order arrived late. Why? Because they didn't make my porridge. And then the driver said she had to drive to the other Ocean Pho to pick it up. Third star docked - the rice porridge had actual chunks of fish in it. That is the porridge's only saving grace. Sadly, the only flavor to the fish was that of freezer burn. The porridge itself was bizarrely sweet and had so much pepper in it, I couldn't finish eating it. Fourth star docked - the rolls were tasteless, wrapped in a way that caused them to burst and spill the veggies and rice noodles all over when I picked them up to eat. The sauce was weirdly sour so best believe I didn't eat any more of it after the first bite. I'd take all stars away but Yelp won't let you give zero star reviews so here we are. read more

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I wish I could give a 0 stars. This was at the bottom of my rice noodles to-go. Now I doubt all the food I ordered and will NOT touch it. Not even open it. read more

Ocean Pho - Shredded chicken pho to go. This is what was in my rice noodles. disgusting. Hairnets should be required, even if it's not asthetic. - Vietnamese Near Me - Redlands, California

So anybody who follows my reviews knows that I love Pho. In my opinion, it's one of the few perfect foods out there. You can spice it up and down to taste. You can pick your protein and veggie levels. You can even order it all veggie if you like. I can eat it even if it's 115F outside. It's pretty hard to mess up Pho. Usually, the worst that happens is the broth is bland and flavorless. The broth is pretty important for Pho (or any other kind of soup dish). And yet...........somehow this Ocean Pho location has managed to botch their signature dish both times I've visited here. Ocean Pho is a small chain of Pho restaurants. This one is located in the Mountain Grove outdoor mall on the periphery of their food court area, right next to Jojo's Grill-A-Dog. They have what you'd expect to find at a typical Pho spot. As I said before, I've eaten here twice. Once with the wifey and once alone. Wifey is not fond of Pho, so she ordered their version of Orange Chicken with fried rice. Bluntly put - my Pho (brisket with beef balls version) tasted...fishy. Not only that.. the wifey's food also had a slight fish odor and tasted to it.. even her fried rice wafted of fish oil of some kind. It made everything just taste... wrong... As an added bonus; we both had the "bubble guts" a couple of hours after we had finished eating and had gotten home. No bueno. No bueno at all. So a couple of months later, I decided to try them again by myself. I ordered the same thing... and the odor/taste of fish was STILL THERE!! *blink blink blink*. At least I didn't have intestinal distress this time!! I tried bringing this to the attention of my server, and she just smiled and said "yes that's how the chef does it" HUH?!?!?! Okay so I'm not an expert expert on Pho, but I know it's not supposed to taste like that (unless I'm ordering a seafood dish), and certainly, my wife's food should not have tasted like that either. Nor should give us the bubble guts! I seriously believe they need a new chef here at this location. The taste (and smell) of my food both times has been off-putting. I'm not sure if their other locations prepare their food similarly, but this has made me a little leery of the chain in general. Exercise caution here, gentle reader. This is the way. read more

I came here a few weeks ago after watching a Movie across the street. Despite looking at the reviews, from my personal experience I was blown away with by the Orange chicken and fried rice. The Orange chicken was crispy and not greasy. 100 times better than Panda Express. The fried rice believe it or not was very tasty, not too salty. I took a terrible picture but besides the food. The service was great with me servicing us water without asking. It's a clean Restaurant and I plan to come back here again. read more

Ocean Pho - Vietnamese Near Me - Redlands, California

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The food is very, very delicious. The server is very nice. The price range is reasonable. Recommend this place for family dinners, or any type of event. read more

I would not recommend this place, on Sunday, Nov 26, 2023 should have never happened but again the owner doesn't care about Good Service. After this visit I will Never Ever Walk in leaving money where one is Unwelcomed. We live 20 mins away and decided to grab dinner here that we walked into the establishment at about 9pm to find we were being turned away because they were closing according to the employees. Awkward when their sign has the hours till 10pm so the employee explained that they start closing early to be completely shut down & gone by 10 pm. That just doesn't make any sense unless the franchise owner DO NOT want to pay wages by minimizing labor and avoiding any work over 4 hrs. This just frustrated the heck out of me because I paid $35 plus a $5 tip for a large Pho, spring rolls & egg rolls. Then after I paid,, they mentioned that I was unable to dine inside and had to have my dinner outside. This was unacceptable but my wife didn't want me bring it to their attention as the young girl was only following orders. The food is now over priced, unfortunately, greed has sunken to take it for Update: The manager & Daisy were ok with the employees actions and not making things right with the service they provide. Anyhow people you might want to seek a place that values to welcoming you and not see you as their profit! read more

Ocean Pho - Pho, Vietnamese Food - Vietnamese Near Me - Redlands, California

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