It's Valentine's Day. I guess everyone had the same idea. I ordered at 4:30 pm, was told my order would be ready at 6:30 pm. This place was so disorganized I waited over 30 minutes in line to get my 2 hour ahead of time preordered food, I get to the register and I'm told that it will be another 20!!!!! WTF?!?! There were lines of people ordering and loitering at the register. It was a horrible DISASTER‍ Holidays fall on the same day every year, there should be better work flows and reservations systems! read more

I've been coming to this Olive Garden for years, recently we've been ordering for pick up but it's been taking longer than usual. Food is still great! read more

Our waitress was drunk and we went for lunch at noon. She was forgetting a lot. Food wasn't great. Olive garden is losing it!

Went for lunch at 1 pm on a Saturday and our service was slow. Water "with no lemon" arrived with lemon. It was later substituted. After ordering we waited a long time for the salad and bread sticks and then removal of dishes was also delayed after salad and main courses. Waited for carryout containers and waited longer for billing and, when he didn't show to pick up our payments, we took them to the front counter to pay when he showed up. read more

The host, our waitress and the food were all great! Though they sat us in the back where there was an uncomfortable smell, I usually come here and never have that problem so I'll come back again but yeah, my overall experience was good and i love the soups, the salads and the fettuccine! read more

Came here to meet up with some old friends for dinner and it was a major disappointment. The food was delicious as always, but the service here was so bad!!! Our waitress took a long time before she came to take our order. The food came out fast but the waitress only gave us not even 15 mins to enjoy our food before she comes back asking me if I want to box up my Alfredo. I told her no and that I'm still working on it. She then came back 3 more times after that asking if we needed boxes and if we are ready for the check. We thought that they close at 9pm, that's why she was in such a hurry to check us out. I checked and they dont close till 10pm. It was not even 9 yet, so why was she rushing us? We were so annoyed by her because she kept on coming back asking if we are ready. We decided to pay and find another place to catch up with our friends since our waitress was too eager trying to get us out of there or so it seems. We had to tell her twice that we wanted to pay in cash but at the end I still had to use my card because she was not paying attention to what I was saying. After we paid, she was no where to be found when I needed to get a to go cup for my lemonade. Finally my friend got fed up, she went to the bar to ask for a to go cup instead. I wish we had more time to enjoy dinner with my friends. Such a disappointment, because I really enjoy the food here. read more

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Annoying server Dino, who by the way never even told us his name (I had to look on his shirt to read it) kept coming to "check" on me and my sister while we were trying to eat. Every time he would come to the table I would have food in my mouth, obviously unable to answer, yet he would still just come to the table and sit there. When the time came to pay our bill he took my card out of my hand and basically gave himself a 20% tip. He pressured us and was extremely rude and pushy about it he made us feel that he was entitled to the tip when all he did was annoy us the whole time. He deserves a demotion. If I could rate 0/5 I would Do not recommend this particular person the rest was because he ruined our dining experience, other than that the restaurant was ok. read more

This is my issue with this location. Have eaten 3 times in the last 3 months. First time food was good but tiny dinner portions. Second time the food was to die for and plates were full and generous. The waitress tossed the salad at the table added cheese and tossed again. That salad was the best I ever had anywhere. Third time was this past wee.I ordered the same as second time $ 18. Plus change and the dinner was half the size in portion as before. What is going on. This makes me really mad. I want to be a little full after dinner. read more

Steph was great! There were 5 of us and she kept it all straight, dealt with our extended sitting and chatting, and always had a great smile on her face. Thanks for a great dinner! read more

We picked up our order curbside and were very disappointed when we got home. Our order was missing the chicken gnocchi soup so we called and were told they would credit our card. That never happened. We had four entrees and each of our four entrees were so dry. Lots of pasta with very little sauce. We've eaten here many times but this was a huge disappointment! read more

Clean, good food, distancing. If you like great service from an awesome server, ask for Jeff. He is by far the greatest server I have ever had. Jeff is polite and very attentive to your table. Every restaurant needs Jeff. read more

Went to Olive Garden this evening w my friend Fidella. We both ordered the unlimited soup & salad. The food was delicious & the service was great. The server's name was Casey & he was fast, efficient and he made us laugh. At the end of dinner, he offered us wine to sample. It was very good. All in all, had a great evening! read more

Olive Garden - Italian Near Me - Surprise, Arizona

I USED to like the food at Olive Garden...I certainly WON'T go back anymore though! We attended a rather large party at the Surprise location yesterday and it was a disaster from the start. First, I convinced my husband to go based on the fact they have steak and it's known to be pretty good. Well, when we get there to order, there was NO STEAK AT ALL! (It was only 4 p.m. and they didn't close until 10 p.m. - WOW) Apparently there was a promotion that was ending and they decided not to order more steak - whatever sense that makes :-/ The promotional steak and regular steak were 2 different sizes. STRIKE ONE!! Second, I inquired about a meal I really enjoyed the last time I was there, the Mixed Grill, and they don't even offer it anymore - and NOTHING close to it. That was ALL I had a taste for. :-( STRIKE TWO!! Third, I settled for the Herb-Grilled Salmon with Parmesan broccoli (or what it was described as on the menu). When my food arrived, I knew something was strange right away - the broccoli looked as plain and dry as could be and the salmon looked like it was pan-seared instead of grilled (it was crispy, like it was fried). When I tasted both, I told the waiter about them and ultimately decided to forego dinner there. STRIKE THREE YOU'RE OUT!! I'm not sure if it was just this location, but they've lost this family's business. read more

Tonights dinner was fabulous! Service was superb! We decided to sit over by the bar area since there was no wait. Our server was Michael and he was awesome. He was really friendly and had a great personality. He was very attentive making sure our drinks were always filled and our food came in a timely manner. He came around to check on us constantly and we never once had to ask for anything. Overall dinner was fantastic as we started out the evening at another Italian place down the street. Service was so bad there that we got up and left. We should have just headed over to the OG in the fist place! read more

I'm leaving one star because of customer services. My friends and I went here for one there birthday expecting to have a good enjoyable time. We sat down and our waiter didn't even say just straight "what do you want to drink" got our drinks. And asked what we wanted to eat my friend order the unlimited pasta and soup. When her soup got there she ate some and then asked me if I wanted to try it so I tried that's it. And she took it back and finished it and asked for another one and he said I have to charge 2.99 for sharing and we then explained that i was just trying and he said "No I saw her eating it I'm pretty sure she ate most of it" which wasn't true I tried a little bite of it and didn't even care for it so why would I eat it? and so then we decided we were done and she didn't want more soup. He was very fine with other customers but I'm sure it was because we are teenagers. Which in my opinion in very unacceptable because we still tip but if you want that tip treat us right too. All the food was good though. read more

Horrible! We had reservations about 45 minutes before we walked in. On top of that we waited another 45 minutes. The breadsticks and dessert were the only positives. The main dish sucked. I ordered a steak medium and received it well done. With the steak was a side, a very small side of fettuccine Alfredo, that was dry and crusty hard. I've never truly had any good luck at the Olive Garden. So there won't be a next time. read more

Last evening we went to The Olive Garden for dinner. The food was very good but a little skimpy for the price. The only real complaint was that we had to wait 15 minutes for the breadsticks after the salads arrived. Since most people that eat there get breadsticks you would think that they would keep up with the baking of them. read more

Call me unsophisicated if you want....but I love Olive Garden! The lemon cake and the braised shortrib pasta are some of the best dishes I've had! read more

This location is busy. I was happy with the prompt service and good food. I have visited the other locations in the past 75th McDowell and Estrella parkway and McDowell and this location is by far the the friendliest. Next time I feel like soup and salad without ghetto or cold treatment I will definitely stop at this location. read more

Not a big fan of microwaved, cheap Italian food sold at high prices.

Olive garden never disappoints. It's affordable food not too far from home. I had the Chianti braised short rib with risotto. I love this dish and for $16 you really can't go wrong. My husband had the stuffed chicken marsala. He cleaned his plate so he obviously liked it. We ate in the bar area since there is no wait there. Service was great. FYI-most of their dishes can be found on their website. read more

This had been the worst service. I called to order take out. I was told that my order would be ready in 10 to 15 minutes. Great, my husband went to pick up. He had to wait almost 35 minutes for our order. Food, was cold and not very appealing. My husband, said that there was a huge line to be seated. This is not my favorite Italian restaurant!!!! We will not be back read more

If they aren't interested in serving you dinner in the bar (because of lack of help?) they just don't clear the tables in the bar area. We put our name back on the list for main dining room and told them why...THEN they hustled to clear it. Our waiter was overworked but he did a great job. Food was fine but I've had better there other times. read more

Came here tonight with my family. They have some new menu items they are promoting. The one I selected was the smoked Mozzarella chicken. I ate some and when I got to the half mark I saw this lake of oil in my bowl. I called the manager over who said this is normal. She offered me another one to take home. No thanks. Not sure where Olive Garden is going with their new items that cost $17.50 and come with a complimentary quart of oil. We should of gone to Oreganos. read more

Olive Garden - Italian Near Me - Surprise, Arizona

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Great Food and Excellent Service. Our waitress, Sarah S., made our time a pleasant one. She really enjoyed her job. We will definitely return. read more

Yes...I know. Olive Garden is Olive Garden. We all know that and yet we all still go to this commercialized restaurant. We have been frequenting this location since 2007 and last night we had the best experience we have ever had at this restaurant. It is always hit and miss. Sometimes the entree is on but the breadsticks are off or sometimes the drinks are good, the appetizer is bad and the service is awful. Well I will say....last night this Olive Garden redeemed themselves! We had no kids so we were excited to go out for a quiet dinner. We decided to go a bit later than usual to avoid the mad wait. We were seated at 8:30 PM. We ordered a glass of red wine and a mudslide...both delicious! Off to a great start. Then came the always fabulous salad and breadsticks. They were both on tonight! Fresh and hot breadsticks and a super ice cold salad. Then came our entrees...cheese ravioli with a meat sauce and cheese ravioli in a white Alfredo sauce. Both right on and superb! Our server was Jessica and she was great as well! We know we can't always count on a great experience every time but we will definitely give this restaurant another shot in the near future. read more

Our waitress Jessica was fantastic! My buddy and I wanted to stop in for a quick drink/meal. We were promptly taken care of which made the atmosphere and experience more enjoyable! read more

Last week I ordered take out. While the Giant Seaford stuffed shells was a hit, I couldn't tell you how disappointed I was with their seafood Alfredo. It was dry with little alfredo sauce and it only had shrimp...for that, I could have just made my own shrimp Alfredo at home. read more

We went early on a thursday night. Our party of 4 was seated immediately. Service was fast and we all liked our entries. Everything tasted fine, hot, good portions. Wine was good. I will return, its a decent alternative to Carrabas. read more

Met up with some girlfriends for happy hour. Very busy for a Thursday at 7. Our waitress was outstanding. Never had to wait for drinks. Food was delish! Everything was fresh. Very happy with the level of service at this location. read more

We love this place but the reason why I'm giving it 1 star is because of the to go order we received. It started when I walked in and the staff told me that she didn't have my order in her computer. Then, she looked at her hand written receipt and it was there. She checked with the kitchen and said they have it but for some reason, it wasn't showing up on her end. 20 minutes went by, 30 minutes, 40 mins... and 7 people have come and grabbed their orders after me and I'm still waiting. I couldn't get her attention until the manager finally came out and I had to get the manager's attention. I told her I've been waiting almost an hour. She went to check on the food. After 10 mins, this is a total of an hour, she comes out with my food. No explanation why it took so long and no apologies. I went home and the sauces were not hot at all. This is a shame since we have been coming here and have not had a bad experience until last night. It was a busy night for to go orders and they had the one girl taking orders and doing the bagging but next to her at the other station, they had 3 people standing there rolling napkins and chatting with each other. Horrible planning for staff on a Saturday. And when you spend $50 on food, you're hope is that the service and food would be up to standards even for to go orders. read more

Let me start by saying, i love olive garden. My problem is, they dont have cannolis and now NO rissotto. What Italian restaurant doesnt have either. Their food and service are great, but, cannolis and rissotto are a must for Italian restaurants, in my opinion. I love the chicken gnocchi soup, a lot. Please get the two things i miss most. read more

A Big Thank You to everyone at Olive Garden yesterday for their support of Veterans with a free dinner. The food is great and the service excellent! read more