On Time Home Services

(277 reviews)

We just had an air conditioner replaced by Advanced Heating and Air. Austin, Mike and Johnny were…read morethe technicians that were working on the project. Upon arrival, we requested they use tarps to protect the carpet and also be careful to shut the door so that our cats don't get outside Besides honoring our request, they did an excellent job. They' cleaned the attic around the air conditioner and vacuumed the carpet. They did a system check before leaving We couldn't be happier with the service and professionalism of the three technicians and also of the office staff (Crystal). We highly recommend Advanced Heating and Air.

The whole process of the purchase and installation of the AC unit was super smooth with great…read morecustomer service from Danny, Austin, Johnny and Mike. Thanks a ton!

Integrity Air Heating & Cooling Specialist

(183 reviews)

Tonight, my family and I came home from dinner to find that our house was extremely hot because our…read moreAC had stopped working. We immediately called Integrity Air, and they were able to come out right away to figure out what was wrong. Their technician, Chris, came out and was amazing! He quickly found the issue and made the repair quick and easy. Before we knew it, our AC was up and running again, and we could finally get comfortable in our home. Thank you so much to Integrity Air and Chris for the fast, friendly, and professional service! We truly appreciate you helping us out when we needed it most! We would definitely 100% use them again!

Andrew was awesome! He came out to look at our AC and was professional, knowledgeable, and very…read moreeasy to work with. He took the time to explain what was going on with our system and went over our options without making us feel pressured into anything. You can tell Andrew really knows HVAC and takes pride in his work. He answered all of our questions and made the whole experience straightforward and stress-free. Definitely recommend asking for Andrew if you need someone to come out!

24 Hour Express Services Plumbing Heating & Air Specialist

(370 reviews)

Our property often uses 24 hr Express. Today we had an issue with one of our AC units. Tyler K. was…read morevery helpful. He completely the work efficiently, he worked with us, and provided clear communication of what was wrong, and what was needed for repair. Tyler K. has performed work several times and always provides great service.

Huge shoutout to Tyler K for the excellent HVAC service! From the moment he arrived, he was…read moreprofessional, friendly, and clearly knew his craft. He took the time to explain what was going on with our system in a way that was easy to understand, and he made sure everything was running perfectly before leaving. It's rare to find someone who combines technical expertise with such great customer care. If you ever need HVAC service, I highly recommend asking specifically for Tyler K. You'll be in great hands!

Butler Heating & Air

4.9

(109 reviews)

Great experience with excellent communication. Marcus the tech was great - zero pressure. Told him…read morewhat I believed the issue was and he verified it. Also Butler was literally the only company out of approximately 6 that answered my questions when I sent a Yelp request for bids. Every other company was using the shady "oh our tech will get you pricing when they're on site" - like you really can quote what you charge for refrigerant? In my opinion, these are shady practices designed to take advantage of customers who might not be well versed in home repair. Butler is different, the company is honest and will take care of you and do what they say, 1,000% recommend!

I'm really happy with the service I received from Butler Heating & Air. From the initial…read morecommunication all the way through the installation, everything was handled professionally and smoothly. The installation team did an excellent job. They were clean, respectful, professional, and paid attention to the details. I especially appreciated how they cleaned up after themselves and left everything looking great. Communication was also a big plus. They kept me updated throughout the process and were easy to reach whenever I had questions. It's refreshing to work with a company that actually follows through and takes pride in their work. I would definitely recommend them to anyone needing AC installation or service. Great experience overall!

Veteran's Choice Plumbing Heating and Air

(117 reviews)

I called Veteran's Choice Plumbing Heating and Air to come and take a look at a leak in one of our…read morebathrooms. They were able to come to my home the same day. They gave me an appointment window along with a picture and short bio of the technician (Jacob). I thought that was pretty cool as I have never had a business do that previously. Jacob showed up within the time window and was very nice and respectful. He explained the issue and was able to remedy the problem. Pricing was very reasonable and Jacob did a great job. I would definitely hire them again and recommend them to others.

Dewy, Ozzie, Freddy and for the life of me, I can't remember the name of the professional,…read morerespectful and knowledgeable man that came out to give us our estimate. He was very helpful and not at all pushy in any way at all. Dewy did an amazing job at doing a clean and precise install of our new water heater. He took his time in showing us where all the shutoff valves are and reminded us to keep up on our service. Ozzie and Freddy worked seamlessly together to complete our A/C installation in a timely manner while being respectful of our condo and our neighbors. All of you guys are amazing and are now part of our "family "!!! Love you guys!!! Great job. Caesar and Christa Santos

Welkin Heating and Air

(4 reviews)

After three days without air conditioning, my apartment ranged from a toasty 86 degrees in the…read moreafternoon and evening to a still-warm 80 degrees in the early morning. I couldn't cook, use my computers, or watch my big-screen TV because each one added even more heat. By the third day, I felt as though someone could stick a fork in me--I was officially well done! Thankfully, the new manager of my apartment complex hired Tracy to rescue me from my indoor sauna. Tracy drove all the way from Temecula to Escondido, and I don't think I have ever been happier to see anyone arrive. Tracy was courteous, professional, punctual, and incredibly efficient. He diagnosed and repaired my A/C in about 10 minutes, then carefully verified that everything was working properly before leaving. Cool air has never felt so wonderful! I sincerely appreciate Tracy's outstanding service and highly recommend him for all your heating and air-conditioning needs. He was truly a breath of fresh--and wonderfully cool--air!

HIGHLY RECOMMEND this great company! Super communication, knowledge, reliability, and reasonable…read moreprices! What more could you ask for? Tracy is a pleasure to deal with and did several home inspection reports for us. All reports were super professional and formatted to share. Always willing to answer questions and help problem solve in older homes. Call Marianne to schedule - she's the best & you will be happy you chose this hard working team!

Cool Air Solutions

4.3

(273 reviews)

As always cool air solutions was there to help us out! They helped us out with our gas line to our…read moreauxiliary bbq and fire pit. They covered and closed up all existing lines which had a small leak causing them to not work and ran a new pipe from our house to our bbq. Time and time again they do great work, friendly, reliable and very friendly. 100/10 for this project!

I completely lost trust with this company. I had an…read moreappointment for heater maintenance not too long ago. The technician stated everything was running okay except for the blower wheel. He said that it is completely dirty and needed immediate attention to be cleaned or else my system will not run correctly. I was given a quote and he asked if I wanted it done the same day. He did not show any pictures or anything to support his reasoning. I declined the service because I got a new system less than a year ago. I got a second opinion from a different company. The technician took out the blower wheel, took it out and showed it to me. It was not dirty just a few specks of dust. That was all! It was not in a condition where it was dirty and required immediate attention as stated from the tech from this company. This is very upsetting because the fact that the technician lied and just wanted to take advantage of making money. Do your research and hire a reliable and honest business!

We Care Plumbing, Heating and Air

3.4

(26 reviews)

We recently had Arturo here to do service on our HVAC systems installed several years ago by We…read moreCare. He arrived when he said he would and was very helpful answering our questions and giving us ideas on how we could use our systems to the fullest extent. He took the time to explain what he was checking and hearing our concerns. We were impressed by his knowledge and professionalism. We will continue using We Care in the future. David and Cherri K.

8/12/2026-I scheduled a service appointment well in advance and confirmed that my coupon would be…read moreaccepted, but when the technician arrived, I was told it was invalid. Even after contacting the office manager, they wouldn't honor it or provide a partial discount, though they did offer $20 off the diagnostic fee. The technician was professional and polite, but the unhelpful attitude of the office staff was disappointing. This experience has made me reconsider using their services, as better communication and honoring commitments are essential.

ProFlo

(121 reviews)

Edwin was great! I'm impressed by his friendliness and professionalism. We just got a much needed…read moreassessment and signed up for the tune up membership. He explained everything very well. We are scheduling another appointment to get our coil replaced. I'm super happy and relieved to know our hvac problems will be taken care of professionally from here on out. Thank you for the peace of mind :)

a few months ago I needed to replace the furnace. Called ProFlo because of past experience. They…read moreshowed up when expected and finished the job in one day. The system has operated superbly since then. I was especially impresses with Graham (from Nashville). Soon I will be installing a new Master bath toilet and will probably call them for that, as well as new faucets in the Master Bath area. These are not the cheapest guys but the job they do is excellent. That said, I signed up for a yearly twice a year maintenance visit, and their office does not do a great job of following up or letting the customer know what is going on or when they would like to come out. Next maintenance should be around October. Use 'em they do a good job. Not sure about their maintenance program.

Frosty's Heating And Air Conditioning

(129 reviews)

Todd Campbell was extremely helpful. I was about to spend a large amount of money on upcharges…read morewith a different company and talked to Todd for a second opinion. He reassured me my AC was fine. I will definitely be calling should any issues arise in the future

Expert advice, quality work and straightforward communication and to the point; I'm thankful for…read morethe much needed repair; thanks much.

Roger Miller's Plumbing

(82 reviews)

I highly recommend Roger Miller Plumbing for any plumbing needs. I have used them several times now…read moreand always on time, professional, knowledgeable and most importantly, Honest! On the last visit. They had a chance to charge me for something I didn't need and did not. Explained to me what they thought my issue was and did not charge me for the visit. I offered to pay for the service visit but would not allow me to pay. This is why they have a customer for life! Do the job right and are honest about what service they are performing.

$450 to repair a bad job, wax ring not right and stud broken off. Bye bye Roger Miller Plumbing.read more

Advanced Heating & Air Conditioning

(277 reviews)

The whole process of the purchase and installation of the AC unit was super smooth with great…read morecustomer service from Danny, Austin, Johnny and Mike. Thanks a ton!

Fresh Air Duct Cleaning

(59 reviews)

We'd highly recommend Danny and his team. They respond quickly and give you all the details to…read moreclean the dryer and duct from built up dust. Very honest and reliable even cleaned up old dryer lint that was behind dryer before he even started. Highly recommend! Very reasonable price as well. Our dryer is running as if it was brand new! Also like that you receive a reminder text the day before with the time frame to expect the service person.

Danny at Fresh Air duct cleaning was fantastic from the start all the way till the end! Just have…read morethe service done and could not speak more highly of him!! It was relatively quick service, he left the dryer looking better than before he arrived! Thank you so much!!

So Cal Water Systems

(179 reviews)

I shopped around for a while before I decided to go with So Cal Water Systems for my parents' home…read more Scott is extremely knowledgeable and actually knows his product not just a sales person who is pushing a product. Other companies sent sales people who obviously did not know what they were talking about when I test their knowledge by asking them questions I knew the answers too. I don't leave reviews often for things but in this case, the excellence of this company could not go without recognition. This is a locally owned company which is a huge plus for me because I love to support local business. Scott did the installation and my parents and I were mesmerized by how clean it was. We immediately noticed the change in the water and are very happy. It doesn't stop there. We are getting epoxy installed in the garage and Scott told me not to worry, they would come disconnect everything, put it to the side for the installation and then connect it back after. When I logged on here, I saw that there were some poor reviews which peaked my curiosity. I looked at them and I can honestly tell you that these people don't know the kind of system they have. They obviously did not listen because everything was explained meticulously. They are comparing this system to systems that are subpar. Also complaints about spending a few extra dollars for service and filters. If your health and well being is not important for you to spend a little extra money and you would rather spend that money on a 10 dollar Starbuck coffee filled with diabetes then you are a lost cause. I 100% recommend this company and I just recently bought a house of my own and will have them install one there as well.

Just had Devin service our 19 year old system. He was very pleasant to work with, knowledgeable,…read morerespectful and quick. The pricing was very fair, we will definitely use So Cal water systems in the future.

JC & Sons Landscaping

(186 reviews)

This company provided excellent service and gave our yard the facelift it desperately needed…read more Giuseppe (Joe) is very professional, punctual and great person to deal with. He never pushed ideas and listed to our plans for the project. His crew was also punctual, clean and very respectful. All excess materials and trash were cleared at the completion of the project. This is a great company to do business with. Deal with Confidence! Thanks Joe!

My husband and I received quotes from 3 companies. We decided to go with Joe because we were…read moreimpressed with his years of experience and the way he was able to provide a lot of feedback on how we can improve our backyard. The discussion felt very open and comfortable. We finally found someone who will treat our backyard project like his own. Once Joe and his team started working, we were very happy with how professional and hard working they all were. They always arrived on time in the morning and at the end of the day, they cleaned everything and ready to go for the next day. For the duration of the 2-week project, Joe was available and kind enough to go over project updates and answer any questions we had. He was very hands on and was ready to do the work himself if he had to. Our backyard project is done, and we are very satisfied with how everything turned out We are very thankful to Joe and his team for giving us a blank canvas and a solid foundation to build our backyard on

New Day Solar

4.9

(258 reviews)

New Day Solar was FANTASTIC! Eric, Tina and Denise were all incredible to work with. Honest quote,…read moreclear communication and easy payment options. I will not recommend anyone else. We had the typical negative experience with another solar company and were quite turned off to the whole idea ..... until we met Eric! Our electrical bills are almost nonexistent now and we couldn't be happier. New Day did a wonderful job. 24 panels and 2 batteries. Happy customers for sure!!!

I had a very disappointing experience with New Day Solar while trying to pursue a solar project…read morecontingent on RSSE/SGIP rebate funding. From the beginning, I was extremely clear that I would only proceed if the rebate covered the full project cost and that I would not pay any non-refundable deposit. Their representative repeatedly assured me in writing that there were "no upfront fees or deposit required" and agreed to prepare contingency language allowing me to cancel without penalty if the funding was insufficient. After months of follow-ups, delays, and waiting for management to finalize the paperwork, I was suddenly informed that the company had implemented a "new process" requiring a non-refundable $1,000 payment before they would process the application, engineering review, or other preliminary work.

American Renovation Network

See more unrecommended reviews

(55 reviews)

Everyone at American Renovation has been amazing! We are so pleased with the remodel on our master…read morebathroom and fireplace. Marshall's craftsmanship is impressive . It really shows that he takes pride in his work. He cleaned up every day before he left and came everyday , there were zero "no show days" where we had to wonder if anyone was coming to work on our house. The whole team was amazing from Mauro, to Mark and Jenn from the design studio. Her recommendations were on point and she was so on top of it all. Also definitely appreciate Rich and his willingness to address any concerns we had and resolve them . We will definitely use American Renovation again for any future projects

Our son's bathroom really needed a face lift to keep up with the times. From start to finish the…read moreentire process was amazing. We went to the show room and picked out material for tile, flooring, and cabinets including trim. The entire crew at American Renovation were absolutely amazing. The attention to detail was fabulous, the communication was top notch. We are now planning to upgrade our master bathroom vanity. Great job everyone.

Lanik Septic Service

3.3

(19 reviews)

Had an excellent experience working with Ashlynn at Lanik and their field tech Zachary on our…read moreSeptic Certification. They are professional, responsive - great to work and communicate with and their prices are fair. Kudos to them for their professionalism. We'll be using them moving forward.

When you want Prompt…read moreProfessional &Honest, this is the company for you. With so many Septic Companies to pick from these folks performed with an estimate in a timely fashion. Not only that they were honest where as another Septic Company gave us a Bid for 32k for a supposed collapsed septic system and a hefty $650 fee for supposed camera that detected all of that. What a Line of B.S. that was. Thankfully, we were taking bids and these folks, Low and Behold found after further review, it wasn't a collapsed septic system just a 10' damaged pipe. Wow !!! Honesty how refreshing, Lanik Septic folks that's who you need to call! Thank You Lanik, Mike Sirota

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Sheron F.

1 year ago

We recently had a new air conditioner and heater installed in our home by On Time Home Services, and the entire experience was outstanding. They did come out and look at our existing AC and Heating systems and provide repair options along with an honest assessment of our equipment. From there we decided to meet with a Sales Rep to review our options. From the start, our sales representative Tony made the process easy and stress-free. He was extremely knowledgeable about the products and package options, and he took the time to explain everything clearly. Tony was upfront, honest, and personable--definitely the right person to guide us through making such a big investment. Tony had us set up with our financing and installation date in less than an hour. We were extremely pleased with how easy this process was for us. We never felt pressured to make any decisions and the options that On Time offers fits all types of customer needs. Our installers, Austin and Graham, were equally impressive. They arrived early, worked efficiently and professionally, and handled the extreme heat without slowing down. They took extra care to make sure everything was installed properly and even improved the condition of some existing piping. Before leaving, they walked us through the thermostat app so we could confidently use our new system. Their attention to detail and hard work truly stood out. We really were very pleased with the way our installation went. We are very happy with the quality of the equipment, the installation, and the excellent warranty and maintenance package that comes with our purchase. We feel confident that our system will last for many years. We wish we would have done it sooner. If we had one suggestion, it would be for On Time to provide more information about available rebates or tax incentives. Knowing those details might help customers make purchasing decisions more easily. But it was not a deterrent in any way. We are extremely satisfied with On Time Home Services and would highly recommend them to anyone considering a new heating and cooling system. They have the right people working for them and their customer service is always above and beyond. We are very grateful to have an Honest, Reliable, Trustworthy company like On Time here in the Temecula Valley. Our home is now more comfortable than ever! read more

Angel R.

9 years ago

My family wants to Thank On Time Home Services for the Excellent service they provided us, they deserve 100 stars! Starting from the great customer service that was provided by Peggy, Gus who was our technician also provide excellent customer service, Randy and Mike who were apart of helping us get our AC unit working again. Let me explain a little about our situation, We live in the city of Murrieta, where it has been really hot lately, we have a special needs daughter who has severe cerebral palsy, non verbal and seizure disorder. (very happy girl always smiling) Our daughter's seizure's are also heat triggered, so last week we noticed our ac unit was not blowing cold air anymore, I right away was getting worried about our home becoming to hot for our daughter I called On Time Home Services (very early in the morning) and spoke with Mike who was very nice and understanding even more once I explained about my daughter. Mike explained to me that I had called before they opened but he took all my information and said Peggy would give me a call when they opened at 8 am and right at 8 am my phone was ringing, it was Peggy who was extremely nice and helpful. Peggy had let me know that there schedule was booked but was able to squeeze us in. We then got to meet Gus who was our technician, who was extremely knowledgeable and very compassionate. Gus was able to find out that we had a leak and was able to help us get our old ac unit blowing cold air! My daughter was super happy! Gus had the ac going in no time. Almost a week later our ac goes out again I called On Time and spoke with Peggy she was able to get us on the schedule, Gus was our tech again & was able to find out what was wrong with our ac, it was also old and needed some repairs. We have a tight budget and were in desperate need of cold air. long story short Gus, Randy and Mike were able to help us out in repairing our ac unit and finding solutions to our budget to get our ac fixed. We seriously can't Thank them all enough on the great compassion they showed my family! They are a great company and I would recommend them to everyone I highly recommend them. They are great with there service, knowledgeable, compassionate and trustworthy. My family Thanks The Whole Staff at On Time Home Services! PS Our AC unit is working great! =) The Ramirez Family read more

Maria C.

10 years ago

I just purchased a whole house fan in my home through On Time Home Services, and I am so happy with the results and service. I have a flat roof with no access to my attic; my upstairs was stuffy and hot and I had to have the air conditioner on night and day even when it was cool in the evenings. I wanted an alternative to keeping the air conditioner on. On time Home Services was the only company that knew how to do it. I must have called seven companies to give me an estimate for a whole house fan, and each company either wanted to sell me something else or said that it was impossible because they couldn't have access to the attic. The first day I got the fan, we opened all the windows, and it cooled my stuffy upstairs substantially, better than our air conditioner would. My upstairs was breezy, cool, and super comfortable. It was no longer stuffy and uncomfortable. On the first night, I left the upstairs windows open, and the temperature got to 67 degrees upstairs due to the cool evening breeze. When I woke up in the morning, my downstairs was 73 degrees. The fan is a bit loud, but totally worth it for me. If you want to save energy and not run your air conditioner all the time, and you live in an area that has cool evenings, but your home is stuffy even when the windows are open, the whole house fan is the best product. It will cool your house down better than an air conditioner. Mike the owner came to my home to give me the estimate, and explained how he was going to do it. He answered all of my questions. Peggy in the office is super professional and gets things done as soon as possible. Super kind people, they don't try to sell you things that you don't ask for. Installers were great, and installed it in about 6 hours. I am so happy that I have this product in my home. Don't waste your time calling other companies that you find in the newspapers or home magazines. Call On Time Home Services, you won't regret it. read more

George R.

6 years ago

My AC had stopped blowing cold air. Read the great reviews for On Time Home Services, messaged them through yelp. Got a quote for an inspection visit, fee waived if you decide to receive the needed services through them. They were able to send Alex to my house the same day I called. He ran his diagnostics and found that my 15 years old AC unit has leaked Freon; because the type of Freon my old AC unit had is no longer used in the market, replacing it would be very expensive even if found. He recommended I get a new AC unit. Got a couple of second opinions elsewhere, shopped around and found their prices to be competitive. Gus came to give me an estimate and options. Clearly explained everything to me, answered all my questions including financing options (went with the 12 months same as cash option - pay at your own pace, as long as you pay in full within 12 months, no interest!). Gus kindly connecting me to their contracted bank. Once the financing was approved, we signed the contract and he make me an appointment for installation within 3 days (because of the weekend). Special thanks to Cindy who kept coordinating the delivery, the communication between the technicians, myself, the bank, etc... John and John came ahead of time on the scheduled day, they did a fantastic job on a very hot day. Hauled away my old unit, cleaned everywhere they worked and completed the work in the attic and outside the house in a matter of few hours. I am very pleased with the amazing, professional and timely service offered by every person I spoke to in this family-owned business! Needless to say my family is very grateful for the new AC which is running beautifully. read more

Rudy M.

8 years ago

Great service As everyone here in SoCal knows we have pretty much perfect weather until we don't and then your AC doesn't work I called other HVAC guys in the area and they were all booked up I was able to get one guy out and it didn't really seem like he wanted to be working and then on top of that his equipment was not working so he did a very lousy diagnostic test on my AC system and gave me some ridiculous pricing info charge me for the lousy diagnostic test and was on his way So I decided that I would give On Time Home Services a call they set up an appointment for the next day First thing in the morning Gus was there and did a full diagnostic test and informed me that it might be time for a new system he went over the different options and was very knowledgeable in HVAC and in the whole installation process I was very pleased with Gus and his presentation So I decided to signed up with him to have a new system installed He got in touch with his office and scheduled an installation appointment for two days later Two days later first thing in the morning Bob and the crew were here with everything they needed to get the job done and they did an amazing job installing the new system The new system works amazing Thanks to Gus, Bob, Preston, Peggy and the whole team at On Time Home Services Highly recommend read more

Krista P.

9 years ago

All I can say is "WOW." I have never received such excellent customer oriented service and thoughtfulness from a home repair company. Not only did Gus Robles quickly identify the problem but he knew exactly how to fix it and was thinking about our families needs every step of the way. He took the time to treat us like a valued customer and explained step by step what had happened to our AC unit. He also educated us on what to expect in the future and how to self diagnosis the problem. He utilized his time effectively and communicated the process with which everything would be repaired. The value for the work we received from him was spot on. I would also mention that we called for our appointment yesterday and he was able to come out the next day at the time WE wanted. You don't usually get that quick of a turn around time especially with this current heat wave in the I.E. The thing that will make me remember Gus the most, for future calls is the fact that we just met him but you can tell he is a family guy and that he was relatable. You can tell he understands his customer needs because he is in our very same shoes. This guy needs a raise and huge Christmas bonus. If every technician operates like Gus Robles you will never be out of business. Thank you for the wonderful experience! -David and Krista read more

Tamera A.

7 years ago

I was in a very bad situation and On Time Home Services came to my rescue. I was lucky enough to get them to come the same day I called them. I had a ceiling about ready to cave in any moment, and unable to use the air conditioning unit in 101° heat, a home warranty provider telling me it would be six days before they could get anyone to help me. Not only was Ricky on time, he was one of the nicest individuals I have ever met. His love for his family was clearly evident, as well as his love for his job. He explained everything clearly with photos and made sure I understood everything before proceeding. He took the time to do things properly and made sure everything was up and running before he left me. He even went above and beyond the call of duty and helped light my hot water heater. Like I said he was an excellent human being, of great compassion. Cindy was wonderful as well. She was the first point of contact, with her cherry voice, and assurance they could help me with my problem quickly and efficiently. She is a great addition to the team, as your first impression is the one who answers the phone. She answered all my questions and concerns and let me know when Ricky would arrive a few minutes before he got here, which was a nice added touch. Like I said what a wonderful company! read more

Brenda L.

1 year ago

David, our salesman from On Time Home Services arrived on-time as promised with a cheerful attitude and pleasant demeanor. He was professional and respectful. He proceeded to inspect our current A/C unit and inside forced air heating unit. He was easy to communicate with and answered all of our questions about our needs and concerns regarding performance, longevity and warrantees. He was knowledgeable and easy to understand. After very little deliberation, we made our choice on the Bosch A/C and accompanying heater system. We were very pleased with the experience and were excited to know our install was only a few days away. Thank you On-Time Home Services for a great overall experience. The technicians, Austin and Christian arrived on-time and were very nice and knowledgeable, answered all my questions and concerns and got right to work. They worked well together, communicating about the installation and were very efficient as they went about their work. Within 6 hours of their arrival they were done, everything was working terrifically and we were so happy with the new systems. Our A/C unit hums and our heating system is a bit quieter than before, which we love. I am so grateful for the good work of On Time Home Services and highly recommend them. read more

Monicalia B.

9 years ago

After several days of no air conditioning in the middle of a SoCA Inland Empire heatwave & having the runaround with my home warranty company -I finally had to take matters into my own hands to find a qualified high-quality HVAC repair company, I called over 15 different companies trying to get an appointment to diagnose my air-conditioning unit many were too busy to even schedule an appointment quoting several weeks out... finally I contacted On Time and spoke with Peggy who was exceptionally polite, and willing to go above and beyond to help and scheduled a technician to come diagnose my unit the next day, happened to be a Saturday, Gus The technician arrived promptly was very technically savvy taking to diagnose my unit in minutes having determined the condenser & coil as needing replacement. Gus was clean professional & very organized. He was patient and very thorough and describing the various options available to me to fix my HVAC unit. Gus exemplifies a quality tradesmen working for a quality company delivering top quality service I would never hesitate to refer this company to a friend or family member or anyone in need of HVAC repair or replacement read more

Angela A.

9 years ago

On Friday nite my old A/C gave out. Pretty shocking, as 3 days prior I'd had another company evaluate it as a precaution. The other company said all was fine and, of course, charged for their service. When the A/C stopped working 3 days later, I called that company and was told they don't work weekends. Here I was, Saturday morning, temp soaring to 100 degrees with hi humidity that day. Called a bunch of companies but all refused, saying "too backed-up." I then called On Time and spoke to Mike. He, too, said "backed-up" but would try to juggle. In an hour or so, Mike called me and said their tech, Gus, would be able to help. Gus arrived like the calvary, quickly got to work, and had my unit running in no time. By the time he'd arrived, my home was over90 degrees. Gus was patient, professional, knowledgeable and explained each step as he went along, even showing me which parts were being replaced by new ones. He went way above the standard. I'd recommend On Time to anyone needing A/C service. When a company makes themselves available in an emergency, that's who you want to deal with. Thanks, Gus and Mike. Angie A. read more

Noel N Jovy S.

5 years ago

Our AC was having issues. Did a lot of research since there are so many businesses to choose from. Discovered that the rates range from free to $100 to inspect on what's wrong. On-Time charges $79. Even though it was closer to the higher end of the spectrum, what won me over were their reviews. And let me say, they did not disappoint at all. Gus was the tech that came out and he was so thorough and very informative on trying to figure out the problem. Even tho we ended up needing to replace our unit, he helped us figure out what kind of unit would work best for us without any sales pitch whatsoever. It was all about our needs and how to accommodate it with all the options available to make it work. Matt & Miguel were the ones who installed the unit in just a few days and they too were very professional and thorough with their work, along with Cindy who was so helpful coordinating the schedule and payments. All in all it was a great experience to go with them. read more

Dave C.

8 years ago

After our 12 year old upstairs AC started failing, I decided to give On Time an opportunity to bid on the replacement. We had used WeCare Plumbing, Heating and Air for many years to perform periodic maintenance to our home systems. After many failed attempts to resolve an issue with proper airflow to my daughters room (They wanted to charge me $540 to install dampeners when they were already installed) and a bad experience where it took several months to replace an unbalanced Condenser Fan, I decided to give another company a try. Mike from On Time, met me at my home immediately after I had received a bid from a competitor and matched his bid to win the business. His guys were "On Time", friendly and performed excellent work. They were also able to resolve the issue with airflow to my daughters room. I am giving them my periodic maintenance contract on the new and old units and would have no concerns recommending them to anyone. read more

Thomas F.

5 years ago

I want to Thank On Time Home Services and especially Gus for the Excellent service provided. I have a number of rentals and it is very important to me to be able to resolve issues quickly for my tenants living in a Senior Community. On Time was able to get their technician Gus to the house the next morning. We were having an extraordinary heat wave at the time so I thought that getting quick service could be an issue. Gus provided great service, was very knowledgeable, professional and friendly. He fixed the problem that turned out to be fairly minor and didn't try to sell me any unnecessary services. He determined that the unit was still under the parts warranty and made sure that I wasn't charged for the part needed. He is truly compassionate in his praise for the company he works for, and for good reason. I highly recommend On Time and the next time that I need their services I will be asking for Gus. read more

Deo A.

5 years ago

A well deserved 5+ star for Ontime Home Services. My heating furnace went out on Sunday 01.02.2022, I called these folks Monday morning and they had a Technician at my house the same day. Alex arrived following all CDC guidelines by showing up with a mask and booties for his shoes, that was awesome! Subsequent to extensively troubleshooting my 30 year old furnace, yes. 30 year old furnace, Alex determined that he needed further assistance from a colleague. He called Mike the owner and Mike showed up within 15 minutes to lend a helping hand. Mike was able to determine the issues causing my furnace to fail and provided my wife and I with many options to have my home heated again. After all was said and done, I was well on my way to having my home temperature from being 58 degrees to 74 degrees again. Well done guys, keep up the good work! read more

Jamaal V.

9 years ago

I don't usually write reviews, but if I do , then it must be important! The staff at On Time are not only amazing in every facet of the word, but professional and prompt. First off, Beverly and Peggy are always so sweet, honest, and helpful! I called around to numerous companies for AC maintenance, but because of their consistent telephone voices and welcoming personalities, I decided that I wanted my services performed by On Time. The icing on the cake was Mr. Anthony, and his professionalism as well as his humorous personality. He was not only quick with the servicing, but he was thorough and had countless recommendations that assisted my homes in so many ways. Companies nowadays are only out for money, but On Time proves that quality service still exist in present day! Thank you to Beverly, Peggy and Anthony for everything! read more

Ali W.

5 years ago

Matt and Miguel showed up on time and wearing masks. they worked tirelessly and thoroughly. The install was neat, clean and complete. They showed me the work they did and explained to me how to use my new systems. I am extremely impressed and grateful . They were very respectful to me and my family members especially taking care not to disrupt my son in virtual school and my disabled son in his wheelchair, moving carefully around the house. Luke, Mike and Gus had been here a few days prior assessing my old systems and gave me options for repair or new purchases . we discussed the options and I concluded it was time for new. The office staff sent texts and phoned before arrival confirming the appointment and letting me know the installers were on their way. I totally Recommend On Time Home Services read more

Jean B.

2 months ago

I just had my central air system repaired by On Time. They came out the next day after my call, repaired the problem and the price was extremely reasonable. I decided to install a split cooling and heating system in my bedroom and family room. The design of the system, electrician, and installers were outstanding. All my needs were met in 1 day. The system is so quiet, I had to check to see if it was running. All questions were professionally answered, and my mostly cosmetic outdoor requirements were taken care of. The system is fantastic. Indoor placement of units does not deter from the decor of the rooms and it's so easy to use the remotes.. I highly recommend this company and will call them again if I have any AC or heating problems in the future. Jean - Midway City, CA read more

Greathelmet E.

10 months ago

11/5/25. Andrew came out for an inspection of my hvac at my house. He told me that the 19 year old clam shell heat exchangers in my heaters were just starting to leak a bit of carbon monoxide due to years of heat cycling and corrosion. He showed me photos taken with a special camera. We discussed new heaters, and planned the install for the next day. Andrew is very professional and let me look at everything he was doing as he worked. 11/6/25. Austin and Brandon came out and installed two new furnaces in my attic. They started at 8am, and finished around 11:30 am. They let me look around at the old and new equipment, and generally invited me to watch what they were getting done. Both men were very professional and accommodating. I'm sticking with "On Time"! read more

Gloria H.

5 years ago

When we bought our home, we knew that eventually (sooner rather than later) we would have to have the HVAC replaced. That day came this Spring; in anticipation of summer, we just needed it replaced right away and needed a good deal. We made the standard calls to at least 3 companies. On-Time was hands down the best. Their representative, Gus, was great; he presented our options, completely transparent and did try to "hard sell," us the most expensive option; he informed us and let us choose what was the best option for us. Our new HVAC, was installed, by very efficient and respectful installers, with zero issues within 3 days (and would have been done sooner had we been available. I highly recommend this company. THANK YOU GUS!!! read more

Ejlewis92 ..

8 years ago

Just had our AC unit serviced from Gus Robles. HIGHLY RECOMMENDED!!! Very professional and courteous. The day of diagnosis he came and found the issue with the unit, worked endlessly to get us the best deal possible and even brought a portable air unit as a emergency cooling unit for our family. He promised to have the part the next day and showed up early that morning to install. The AC is working amazing now thanks to Gus Robles and OnTime Home Services. We will always request Gus because his customer service and knowledge is just amazing. He goes beyond the call of duty for his clients and is very honest and reliable. Please contact Gus for all your AC/Heating needs!!!! read more

On Time Home Services - hvac - Updated August 2026

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