This location is probably the one I come to the most. Yes, convenient because Costco is across the street. Ha! I usually order online through my app, enter the pickup time, and boom! My order has always been ready everyone. Sometimes there can be a delay when they're busy, but following through most of the time is important. The food has always been freshly made as it's still hot during pickup. Their macaroni has always been good. The meat is not burned or overcooked, so it all good. I usually order their BBQ combo, Teriyaki Chicken, and their Spam Musubi. Every time it has been consistent. However, my musubi did come apart once. I assume they were too busy, so it was rushed. But still good. Parking is good here, because the lot is usually not full. I come, park, pickup, and leave. Easy peasy! read more

A little over $20 for the mixed plate and a small drink. It's kinda pricey but it really fills you up. The #44 is what I got and I couldn't finish it. Staff was pretty quick to take my order and call my number. I like how they have the sauce on tap, and a suggested use for the sauce. Back then I would use the katsu sauce for the BBQ chicken and the teriyaki sauce for the chicken katsu. For the holidays they have Lilo and stitch decorations up. read more

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Came in today to pick up an online order it was ready in time which was nice .. I politely asked the worker if there was sauce in the bags , he seemed visibly annoyed that I asked him and said " I didn't have time for that " I don't know why people have to be so rude when it's unwarranted .. such bad customer service !!! I have no problem getting my own sauce , I was simply just asking a question and I still thanked him. Please do better ! Never coming to this location again read more

I received some more BOGO coupons to use for this restaurant. They have nine different combo plates I could choose from so I ordered the White Fish and a Pork combo plate. These combos come with salad, rice, and macaroni salad. While I sat inside enjoying my dinner I saw at least ten orders being picked up, indeed it's popular for dinner. read more

Ono Hawaiian BBQ - White Fish plate JAN2026 - Hawaiian Near Me - Alhambra, California

This location is located inside a plaza behind panera. Parking is somewhat simple, just have to walk a little. I came during lunch time, so it was a little busy. The staff was nice and friendly. I was hungry but not too hungry, so I asked if I could order the kids meal. Plus, they had a Lilo and Stitch bag that was part of the meal which was too cute not to have. They accepted, awesome! My meal came pretty fast because none of it was fried. My coworker had to wait a bit for theirs because it was fried. One thing I noticed was once a customer leaves, their table never got cleaned. We wanted to clean the table, but there weren't any napkins available without bothering the staff. They have two gender neutral restrooms that are handicap accessible. read more

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The food here is alright. Sometimes it is too salty but overall it's around the same as the other ones. What is great is their deals and they are fast at pushing out food. However, what really irritates me is the lack of parking and how the staff parks right in front of the restaurant. Shouldn't those parking spaces be for customers? The lot is always so crowded and on the weekends it's obvious it's the staff parked in the front as it's always the same cars out there for hours. I have even seen them park and walk right into the restaurant. read more

$18.77 bbq mixed with sad portion , few pieces bbq beef, chicken 1 pieces cut in 2 , all veggies only read more

Ono Hawaiian BBQ - Few pieces beef , 1 pieces chicken they cut it 2 ?? - Hawaiian Near Me - Alhambra, California

I recently went to the Ono Hawaiian BBQ in Alhambra, and it was a very unpleasant experience because of the actions of one of the employees, whose name is Luzidian. From the time I walked in, this particular employee had an attitude, speaking in a condescending and dismissive tone. When I asked for information about the menu and ordering, I was met with impatience instead of assistance, which made the whole experience very stressful and uncomfortable. It is a shame because I have always heard that this is a very good restaurant, but the way that I was treated was completely unprofessional. Customers should be treated with courtesy, respect, and attention, especially when they are being served. However, the way that I was treated was the complete opposite, and it made a big difference in my experience. I would like to speak with a manager or someone above them about this particular experience. It is important that this incident is taken seriously and that the proper consequences are administered so that no one else has to go through the same unpleasant experience that I did. I hope that the management at this restaurant takes this complaint seriously because customer service read more

ordered the aloha plate with fire chicken. the plate came out not to my liking and I asked Jahir to fix the issue. he got the problem solved quickly. Thanks again for the great customer service,Jahir read more

The food is totally awesome and the service is great & the atmosphere here is fantastic read more

Ono Hawaiian BBQ - Chicken Combo - Hawaiian Near Me - Alhambra, California

The fire island chicken was disgusting. Loaded with onion and sweet-not hot at all. I wish I can get a refund but I took it to go and it went into the trash. This place should be called "oh no"! read more

I think this is one of the worst Ono's I've been to. I came to pick up my order and I showed the worker my phone, which I brightened and enlarged so they can see. He started touching my phone with his hands and I immediately get the ick. He goes your orders not ready yet. I tell him that I need to go to work soon and he just stares at me and turns away to the counter behind him with all the boxes of food. He gives out someone else's orders, and goes to the next and wow the order that was sitting up on the counter is actually mine. What are the chances if you read? He proceeds to give me my food in a dirty bag. read more

Ono Hawaiian BBQ - Sticky bag - Hawaiian Near Me - Alhambra, California

Usually pretty solid spot. But their "new" salad was very old and smelly it made the whole plate inedible. I was already home before I noticed which is never fun. Sadly I will not be going to this location anymore. read more

Ono is a family-owned, fast-casual restaurant that serves authentic Hawaiian plate meals and other island specialties. The company recently celebrated its 20th anniversary last year. There are over 100 locations across California, and they are looking to expand to Arizona in the near future. I had a craving for Hawaiian food and saw that this place was nearby. I received a friendly greeting from Monica when I arrived. She was so sweet and very personable. I selected the Fried Shrimp Combo. It came with Mac Salad, steamed rice, and steamed vegetables. I also got an order of Crab Rangoon and a diet coke. I rarely drink soda, but I have to say fountain soft drinks are so much better than bottled or canned. Monica and I had an enjoyable conversation while I waited for my food, which was ready in less than 10 minutes. Driving home was torture because my meal smelled so good. I wanted to pull over and take a bite but as Yelpers know - "Phone Eats First." The serving size of the combo plate was generous. Enough for two people or two meals. The shrimp was fantastic! Crispy outside - tender & juicy inside and tasted good dipped in the Katsu sauce. The steamed rice was moist and not dry at all. The veggies (broccoli & cabbage) were perfectly steamed. The rice and veggies went well with the Teriyaki Sauce. I'm not a macaroni salad fan but this Mac Salad was very tasty! The Crab Rangoon was also a winner. The wonton was crispy and cream cheese crab filling was delightful. It also tasted good dipped in the Katsu Sauce. Ono means delicious in Hawaiian, and I can honestly say that my meal was 'Ono loa and definitely satisfied my craving. *Catering available *Ample parking in the lot. read more

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Service sucks here. The ppl that take your order are ok. The cooks who are working at this location are slow. Ppl if u want to waste ur time and whole lunch period come here. If you value your time don't come. My order was small and the tool 30min. To give to me. When we came it was not busy at all. Now I have to take extra time to finish my food read more

Ordered a bbq chicken/katsu plate and katsu/bbq beef plate for delivery. Received a wrong order.... Instead of bbq chicken and katsu received bbq chicken and beef. The salad had almost no dressing so we just threw ours away. What we did receive (besides the salad) was fine. read more

The food was perfectly cooked and the teriyaki was sweet but not overpowering. The katsu had a great texture and flavor. The service was relatively quick since it was empty. The staff was friendly and informative to our questions. The restaurant is decorated with the restaurants items and fits the ambience perfectly. I will definitely return again to this restaurant. read more

Ono Hawaiian BBQ - Chicken Katsu and Teriyaki Chicken Meal - Hawaiian Near Me - Alhambra, California

Yes yes and yes. Showed up and the staff was really nice and they looked up my name for the Yelp elite event. They helped me decide what to get because I'm so indecisive per usual, Christian helped me he was super nice and asked what I like or what I was craving. It was a plate combo with a drink and an extra side! And you know I got the extra side as the macaroni salad. They gifted me a little bag Which was super cute! read more

Ono Hawaiian BBQ - Katsu, beef and chicken combo and cute little bag - Hawaiian Near Me - Alhambra, California

A deal is very hard to find in these times and Ono fills the relief,of a craving that satisfies,with its delicious food (plenty to fill your tummy!).I love the sauce dispensers and I love to dip my whitefish into this sauce(tonkatsu) and yummy,it is so good,followed with rice and macaroni salad,yummy indeed.These meals also have plenty of protein and you feel satisfied,with the amount of food,indeed! read more

Just started to come to this location and right away the cashiers Esmeralda and Yaqueline are straight up awesome and has me looking forward to coming back to this location. Food here is amazing food and so far all my visits everything was cook perfectly. I always order the combo chicken and beef with all veggies and their beef at this location is never dried out or over cooked. The chicken was also juicy cooked to perfect consistency and even when I though a few pieces were burnt it was actually still quite good. Parking at this location is shared with other businesses including a Panera. I highly recommend this location! Will be a regular here from this point on! read more

It was late but Ono was still open so we came here and ordered a spam musubi. The seaweed and rice were warm and tender. Spam had just a small hint of sauce. It was good. Place is relatively clean. Didn't have to wait in line. Free and easy to find parking in the parking lot. Would come back again. read more

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Oh no, it's late and we're hungry. Oh no our options are limited. Ono, here we come again. Nothing has really changed. Service is terrible. Asked the guy helping me if everything in my order was in the bag. He said yes. My Hawaiian suns were missing. Had to drive back AFTER eating to grab them. Food is still good. Portions are actually better than they were recently. Prices are up like they are everywhere. Still can't earn more than 3 stars because the cashiers are just awful. read more

Ono Hawaiian BBQ - Happy holidays in Hawaiian - Hawaiian Near Me - Alhambra, California

Delivered on schedule. Always tasty teriyaki chicken. My daughter loves it too! We ordered from the Alhambra location.

It's Lent season so I bought to go the Island White Fish plate. At home, half way eating the macaroni salad, I found HAIR tucked in the macaroni. I felt very nausea seeing the hair & vomit out my dinner. Attached pic for proof. Eventhough I was disgusted by the food but I saved the rice & fish because I didn't want to waste food and the $14.32 money I have paid for it! I will never buy from here again & hope other people won't experience what I went through. When I bought my food around 6 pm, I saw many families were eating with their kids! read more

Ono Hawaiian BBQ - Hair in macaroni - Hawaiian Near Me - Alhambra, California

I love its Lava Shrimp and have been ordering it almost everyday, sometime twice a day since it started Lava Shrimp promotion. Recently I got to know Luz a little bit, she is new there, I am very impressed with her friendliness. Very nice personality and always with a smile when she talks to you. Just want the company and the owners know they have an amazing employee. read more

The Island fire chicken was sour and bitter when I tasted it , plus it smelled bad like rancid, and inedible. I found it so odd for it to taste weird and smell weird since it's my go to order from Ono. It turned out the island fire chicken was sold to me Spoiled. Overall the food tasted so weird that I had to drive back to this location to get my money back. The manager didn't even care nor was she concerned. I will never be coming back to this location. The food grossed me out and left me with a stomach ache. Disgusting place ! read more

18.99 for the new lava shrimp aloha plate and a drink... they only give you 5 pieces of shrimp? that's disappointing. Would have just gotten another bbq chicken protein. Times are tough I guess. read more

Ono Hawaiian BBQ - Lava shrimp aloha plate - Hawaiian Near Me - Alhambra, California

Has been a couple of instances I have found hair in my food, will not be returning. Manager should make sure cooks and people packing food are wearing hair nets, unacceptable. read more

Food Grilled chicken way overdone BBQ beef over cooked and chewy Whom ever was the grilling cook should be better trained! The island fire chicken plate was only good thing! read more

Ono Hawaiian BBQ - Grilled chicken plate salad - Hawaiian Near Me - Alhambra, California

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Went to another Ono Hawaiian BBQ on Valley in Alhambra about 10 years ago with coworkers. Food was very dry and the meat was tough. Did not enjoy lunch at all and it was so bad that I swore to myself "I'll never eat at Ono Hawaiian BBQ again!" Fast forward to this week. For a work holiday party, my boss chose Ono Hawaiian BBQ to cater chicken and beef. Doctor's orders I cannot eat salt so my boss requested one portion of beef and one portion of chicken No Salt. Ono Hawaiian BBQ took the order and said okay. One day before our holiday party, our office clerk called to confirm the order as well as one portion No Salt. So I went Ono Hawaiian BBQ today for the 11am pickup and it was not ready. Took another 15 minutes to pack the food and then dispense the sauces. I asked for the portion without salt and the response was "It is against company policy to prepare without the marinade that includes salt. I explained to the cashier the order included one portion no salt and also confirmed yesterday and pleaded with him if there is anything they can do to help me and the response was "No". Ono Hawaiian BBQ should be upfront and transparent when taking orders. Let customers know if they cannot meet dietary restrictions BEFORE taking the order. Best to avoid Ono Hawaiian BBQ and go somewhere else to have a decent meal! read more

While the food we had was above average I can see why these guys only have a 2.5-Star average rating, it's all the little things like the lady who took our order had an attitude like she'd rather be somewhere else, dirty tables and floor have food and liquids spills, soda fountain was out of half the flavors! I can say that shows they have poor management, at least for this location. HBBQ Mix ($14.99) https://www.yelp.com/biz_photos/ono-hawaiian-bbq-alhambra-2?select=SJbA8E_s1JcnZnmkkrBC8w BBQ Chicken, BBQ Beef & Kalbi Short Ribs, Rice and Mac Salad. Meats were cooked well, the Chicken and BBQ Beef had nice flavor but I found the Short Ribs less flavorful than the BBQ Beef https://www.yelp.com/biz_photos/ono-hawaiian-bbq-alhambra-2?select=CYm1gFBmSlEZxFmSSrz_jA the Teriyaki sauce is really good, the Rice is just Rice.... But loved the Mac Salad. 4-Stars Island Fire Chicken ($12.49) https://www.yelp.com/biz_photos/ono-hawaiian-bbq-alhambra-2?select=AdUhsGKShDlkHArL3cAL_g Chicken slices marinated in our special blend of spices, then grilled with onions and tossed with our spicy Island Fire sauce. FIRE it's NOT but good it was https://www.yelp.com/biz_photos/ono-hawaiian-bbq-alhambra-2?select=N-Dv631tOvAGeotR7i587g yeah, the name is misleading but they do have packets of some bootleg Sriracha sauce if you need it spicier, https://www.yelp.com/biz_photos/ono-hawaiian-bbq-alhambra-2?select=X8HZCA2PDc9bWzwfw-RZZw same Rice and Mac Salad as above. 4-Stars Food was 4-Stars, but Management you gotta clean up your act! "Literally" read more

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An updated review. I was looking for good "fast food" on a Saturday night - late. Found out that most places are closed by 9. But Ono opens until 9:30pm!!! That saved me. I called in the order on my way driving there. The order was ready after I paid. I ordered BBQ chicken, no rice and extra Mac again. So got a good portion of Mac. I also got a good serving of veggie (and got a few broccoli per plate this time!) read more

The food was a 5. Flavorful chicken beef and crispy tonkatsu pork. Great mac salad. All ono braddah as they say in Hawaii. The service however was slow as molasses. Not the kitchens fault but my fault was sitting on the counter with about 4 other folks because the guy behind the register was prioritizing a big order instead. This was despite the fact our orders were numerically ahead of the big order. Rather then giving him the stink eye at the store I'm posting it here. Please prioritize order distribution. You had folks looking displeased but we were polite enough not to be an a hole. read more

I should have trusted the other reviews. I'm not sure if Ono as a whole has fallen off or if it's just this particular location, but I was just served raw chicken for the first time in my life. I strongly recommend avoiding this location. read more

An Ono Hawaiian BBQ that's much closer to home than the other Onos! Oh no!!!! Definitely fulfills that Hawaiian BBQ craving... 4 stars!!!! Love the BBQ chicken at Ono. As with other branches, the BBQ chicken is always super tender and flavorful and it goes so perfectly with the mac salad side and rice. The teriyaki sauce is way too salty for me, but I love the katsu sauce. Love the delicious combination of the BBQ chicken with the katsu sauce. There's a bowl and plate order available for the BBQ chicken, but I always choose the plate. Guaranteed lunch with the leftovers the following day if you get the plate. Pretty reasonably priced for the amount of food. Staff has been pretty friendly and nice. So glad that they pickup orders over the phone. Call ahead about 15 minutes before pickup and your order is sure to be ready and waiting for you when you arrive. Definitely beats having to wait for your order at the restaurant. This Ono Hawaiian BBQ still feels brand spanking new since it's located in the brand new shopping that also has McDonald's and Panera Bread, right across the street from Costco and Souplantation. There's also a parking structure right next to the restaurant just in case there's no parking right in front of the store. read more

I've been here twice and while the service quality varies, the food has been consistently tasty. I've ordered the crispy shrimp, chicken katsu, and teriyaki chicken and all three have been juicy and flavorful. The fried foods are crispy and perfectly fried. I'd definitely come back for more of their plate options, and really like that they let you sub out items. read more

First time here. Got two aloha plates (Kalua Pork, Katsu Chicken and BBQ Beef and Fire Chicken). All fire. Their teriyaki sauce dispensers tasted great (still warm). The Katsu sauce is decent. Clean, fast, convenient. Will definitely be back. Price is on point as well. read more

First off they don't enforce the new mask mandate from LA County. Secondly the don't have people stay 6 feet apart. I was just there tonight and I walked in and was patiently waiting on my little marked spot when these two lady's walked in an bumped into me. I brushed it off thinking they needed to be closer to the menu to see it and moved as further up as I could without making the guy in front of me uncomfortable. Then they bumped into me again. Then one of the ladies sneezed on me. I finally had it and asked them to please move back. I was already at the counter so I couldn't really go anywhere else again. Luckily it was my time to order so I was able to move forward. I asked the cashier if mask and distancing was still being followed and she said yes. I then asked if it was being enforced and she laughed and said no. " theirs no way we can get these people to not walk and sneeze and cough all over everywhere" she said " they are all Chinese and even when we do say something they pretend not to understand what we say". I asked for a manager and of course they were gone for the day. And then to top it off my order was given to me in a dirty container and it was missing half the chicken I usually get. read more

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Expensive for what you get, which is pretty much white-washed Hawaiian food. The only item I've tried with any flavor is the Island Fire Chicken and I have to request it "saucy" to make it taste different from the regular BBQ chicken. It'll do in a pinch but keep your expectations low to avoid disappointment. read more

Rude staff! Especially the guy who accepts phone call. I will never call in this store again. Disappointing. I only call to correct or give instructions for my order coz there's no options I can do it online(Postmates) read more

Ono Hawaiian BBQ - Receipt - Hawaiian Near Me - Alhambra, California

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