Love their food! Especially their teriyaki sauce was a catch for us. We will definetly come again when we will be in town.

Compared to the Onos in Tempe, this place only gets one star, while Tempe would get a five... First of all it is over 105 degrees outside, and just as hot inside‼ They have A/C but chose to keep it over 85 degrees and run ceiling fans... Seriously⁉ Next the customer service is horrible... Not only was the cashier slow and rude, she wasn't very smart about their own menu. I asked for a chicken Katsu and kalua pig mixed plate, she said so you want one kalua pig and one Katsu plate, I said no mixed, then she got confused, so I repeated very slowly... I WOULD LIKE ONE KALUA PIG/CHICKEN KATSU MIXED PLATE... She finally got that right... Next I asked if I could get a mini Kalua Pig plate, her reply was we don't serve a mini Kalua Pig plate... Ok Fine, so I said can I get the Kalua Pig plate then... Her reply was MINDBLOWING⁉ she says would you like the regular Kalua Pig plate⁉ I wanted to tell this (insert swear word here) NO I WANT THE FRIGGEN JUMBO SIZE PLATE‼ you just told me 5 SECONDS AGO that you didn't serve a mini one so what's left⁉ Super Size⁉ JUMBO⁉ Seriously management‼ I would rate zero stars if I could... read more

Ono Hawaiian BBQ - Onos Scottsdale... Go to the one in Tempe... 1000xs better... - Hawaiian Near Me - Phoenix, Arizona

I've had this place twice and it is my favorite restaurant so far in Scottsdale. Incredible flavors and meats were cooked perfectly. A+

Delicious, and good prices.Teriyaki chicken was amazing the Katsu sauce goes with everything on the menu! Staff was friendly.

Love this place I got the Seafood mix and the Spam Musubi. First time trying the Spam Musubi and it was so tasty. I called in the order and picked up, my order was right on time! read more

I just love there Barbecue mix and macaroni salad to me it's comfort food. Order online and just pick up. No fuss and orders are ready as soon as you arrive and correct! read more

The food here great but I have had mixed experiences since I started going here. Most the time the food is as you expect and will say I see the quality improve in the last year. They worth trying more often than not. read more

This in one of two places I will go for this kind of food. Their 24th St and Baseline location is closer but they're reeeeeeeaaaallly slow. I mean slower than a herd of turtles. I will always drive across the ten to get some grub here. The mac salad here is good. Best I've ever had ANYWHERE. Love the cabbage too. I'm all about eating good, and this place never disappoints. Not yet anyhow. I don't know who they have grilling up the goods in the back but damn boy. He's like a ninja back there. You go witcho bad self. read more

Expensive needs to add more food for the Hawaiians. What is this veggies on the bottom for take it out and add another scoop rice.

My husband and I eat here pretty regularly. Is "traditional" Hawaiian boxed lunch fare healthy? Not so much. Spam is on the menu, people!Think grilled or fried chicken, fish, or beef, sticky white rice, and the most delicious macaroni salad ever. I've not cared for the appetizers, frankly, but we have only tried the Spam musubi and the Crab "Langoons". We really like the BBQ chicken and especially the chicken katsu (breaded chicken cutlets cut into strips- dip into the fabulous zingy katsu sauce). They also have soups, burgers, and salads. The portions are quite large for a "regular" meal. I always make 2 meals out of it, but Hubby can usually finish his. Aloha Kitchen does a few things better (and also has great Kahlua pig on Saturdays which Ono never has), but for a quick and filling out of the ordinary weekday dinner, Ono hits the spot. read more

It's ok.. nothing to compare to the real deal of Hawaiian BBQ, i rather go the exrta miles to head up to Happy Valley to L&L. Chicken Katsu is what we order but other than that if you want good hawaiian food, hit me up :) read more

The food quality has gone completely down hill, not to mention their customer service is garbage! Who is running this place. Like seriously you have some girl who whispers and can't hear anything you say and doesn't know how to do anything on the register and has the nerve to have an attitude because she doesn't know how to do stuff. Her neck has hickies and there is no manager available. Not to mention the fact that you have to stand there and watch your food sit and wait for her to go back there and figure out if she's going to call your number or not. Seriously just avoid this location altogether. Please get some customer service here...fix it Jesus! read more

Delicious. It's nothing special inside and sometimes it smells of disinfectant, but I enjoy the food. Get it to go. They accommodate my substituting salad for rice and the barbecue chicken is delicious. We also enjoy the island fire chicken. I'd pass on the kalbi short ribs, though. It's a lot of food, so come hungry! read more

The food is good but that family meal is a rip off unless you're feeding a family of hobbits. You're better off buying 3 plates. You'll get more and it'll be cheaper. I paid 6.00 more to order the BBQ ribs which I only got 4! 43.00 gives me 4 pieces of fish, 4 pieces of ribs, and it looks like 3 pieces of katsu. It comes with 6 little scoops of rice and 4 little scoops of salad. read more

I ordered the short rib combo and they only gave me one piece majority being just fat. I continue to visit however I stay away from the short ribs as I don't want to encounter another rip off experience. Only other gripe is the wait time. read more

We went for dinner but their was a scent that was so strong. We ordered take out but it took 30 minutes to get our meal. Their were 5 orders that got their meals. Before us. The Kolbi ribs were great but hard to cut. Tried the spam but it was tough and salty. I will not order again . Macaroni salad was good . Portions are large. I still love their food but the service is really lacking. Last year I ordered take out and they left half the order off read more

For places that serve Hawaiian fast food it was not bad in the morning i will try the Musubi that will be the real judgement breaking point... read more

I really like Onos, the food is great. When I went to Hawaii, I had some food at L&L, it was very similar. I'm a fan for sure. I love Hawaiian food! read more

Definitely hits the spot when I'm craving some korean food. The meat is never dry, comes on a bed of cabbage and a scoop of rice and macaroni salad. A great spot for an asian type lunch with big portions and quick service. read more

Please do not eat here and expect to get a real "plate lunch" like in Hawaii. The food is pretty good for a fast rice bowl type of restaurant. You get quite a bit of food for the money and it seems to be pretty fresh. The flavors are still lacking though...plus their macaroni salad isn't like in Hawaii...and it has way too much mayo. Overall, I wouldn't expect anything special, but if you're hungry for some sticky rice and teri sauce, you're on your lunch and want something casual this place will fill you up. read more

I been to this place twice as well as once at another location. At this particular location the food is pretty good for lunch but the staff does not seem to be in any hurry. When I go to the trouble to dive over to this place during a 1 hour lunch break, I really don't like waiting 15 minutes for what is more or less fast food. The last time I was there I was kept waiting so long that I finally asked for a refund and left. You'd think that if your chicken combo (first item on the list) is going to take more than 20 minutes to prepare that they might inform me of it, but instead they just left me standing there. That won't happen again. read more

Place was empty, maybe it's because the food's not great, or perhaps it's because the girl at the counter doesn't know how to crack a smile and seems disinterested in creating a pleasant customer experience. Don't waste your time or money. read more

The girl name Lynette at the register has no personality or customer service skills whatsoever! Great food though!!

I Had lunch here a couple of days ago. I ordered the combo plate that had 3 different types of meat, macaroni salad and white rice. The food was pretty good, nothing too exciting though. The soda machine was not dispensing right- they needed to add the syrup. I got tea instead because I didn't feel like waiting for the counter girl to fix it and there were other people in line. The restaurant was pretty dirty. The place definitely could use a good deep clean... read more

Chicken katsu was warm, rice was cold! ..Instead of 2 scoop rice, I had 2 small half scoops. I was given a half scoop of macaroni salad too.. ! Iv'e been going back there trying to give them another chance, but only been let down time & time again.. The counter girl was engaged in a trivial conversation with her boy friend, while I waited & waited for service. She was so lazy that the tables had crap on them that she didn't bother to clean up & it wasn't even busy! I won't go there anymore. I will go to Aloha kitchen where I'm treated well & the food is hot and consistently great! Shame on the owner who owns the 3923 E Thomas store! read more

Usually this place is good, but the customer service tonight was absolutely terrible. My order was taken correctly but the cook had forgotten to make the extra side of chicken that I had ordered. This would have been fine if it wasn't for the fact that I then had to stand around for another 10 minutes while watching other customers that ordered after me get their food. The icing on the cake was the fact that the server, Linette, didn't even bother to apologize for the wait. read more

My Spam Masubi was hastily prepared and seemed to be double seaweed wrapped. The block of rice just crumbled apart in my hands. Bummed....really enjoyed this place in the past. read more

I'm not sure why the average rating is low, I tried this place for the first time today and it is on point! They even have a self serve teriyaki and katsu sauce dispensers! It's exactly what I expected from a fast food Hawaiian place :) read more

so me and my coworker decided that we we wanted to try hawaiian bbq and im glad we did i was standing in line and decided to get the katsu chicken which to my surprise for mini meal wasnt soo mini i had alot of chicken pretty good macoroni salad and SPAM MUSUBI wow all very good the chicken was nice hot crunchy just a bit bland had to add a sprinkle of salt rice was nice and the macoroni was average but i wanted to try something diffrent so i got the spam musubi and lets just say next time i come i will probably get two orders of the musubi it was that goooood the spam was nice and warm and it had a delicious sauce i really enjoyed it all together my coworker got the hamburger thing and she seemed to enjoy it ill be coming back !! read more

Walked in and walked right back out. It smelled so bad like sweaty mildew. I can't even explain it. It was unbearable and I won't be back.

We have been regular patrons to this location since its opening over a decade ago as it is close and convenient to our church. The food quality has remained relatively high quality we still love the food. It definitely hits the spot. Unfortunately, the customer service has definitely taken a drop over the last couple of years, gone are the friendly staff, replaced by staff that are constantly eye balling us and our children while rolling their eyes when we decide what to order. No more aloha spirit in this place. If only their food wasn't so tasty. read more

I enjoy this place but I wish they still had my favorite dissh...I liked the island fire chicken rice bowl or the combo. I also like the Hawaiian BBQ chicken combo with exrta veggies and extra rice with no macaroni salad. Everyone I know loves the macaroni salad, but I have never liked any type of macaroni salad at all! Their sauce that goes on the chicken is pretty good. The price is decent and you get a good amount of food. Whenever I get a combo I always have leftovers and I have it for the next day or for dinner. This place is good for a quick bite! read more

I love Hawaiian food, and this place is not so "Ono". I asked the girl at the counter if the sauce for the chicken katsu was in the bag, yes she says, well you know the answer to that. I get back to my hotel and the chicken is soggy, rice is cold, mac salad is hot (it was a 5 minute drive). The spam musubi tasted weird not like the stuff you get from 7-11 on the Big Island. Sorry, but I cannot rate this place good when I have had so much beter here on the mainland. read more

This place REALLY SUCKS ASS!! I mean, shit, you order and after 12 minutes they tell you it's going to be 15 minutes more? And "we have a lot of tickets"?? Bull Fucking Shit. If I wanted to wait 30 minutes for a fucking meal, I would have gone to a restaurant, not a fast food joint. Don't waste your time. read more

I love the food here! But the customer service was terrible! The cashier was very rude and had an attitude when asked questions about substitution sides. read more

Got take out. I have never had Hawaiian food, so I don't have anything to compare it to. I ordered the chicken combo which had the chicken katsu and hawaiian BBQ chicken. I've had better katsu at Korean and Japanese restaurants, but it was not terrible. The marinade on the BBQ chicken was decent but quality of chicken wasn't impressive. It came with rice and macaroni salad (which was good but again nothing special). Overall a decent meal for a cheap price but nothing that stood out. read more

Get the teriyaki mini meal! It has delicious cabbage, AMAZING macaroni salad, & sweet Hawaiian rice. There food is cooked to order so if you're in a hurry you can call ahead read more

It's been my go to for the last few days. As a classically trained chef that says a lot!!! ENJOY AND GRATITUDE!!

Rating just based on the first 5 secs I came in.. the girl at the counter just looked at us.. didn't greet us or even say if she can take my order.. she just stood there looking at me.. and after ordering she didn't even say thank you... Or anything Worst customer service ever.. first and last time here. read more

Very tasty authentic Hawaiian style bbq. Wife had chicken Katsu, I had curry chicken both over sticky rice and salad. Reminds me of plate lunches in the Islands. read more

Ono Hawaiian BBQ - Chicken katsu. - Hawaiian Near Me - Phoenix, Arizona