I contacted Eric for a quote to replace my nearly 40 year old HVAC system and quickly decided to go with his company and I'm glad I did! After providing him with some photos, it seems he knew exactly what system I needed to replace my old one. Him team showed up promptly a few days later and were able to remove the old unit (both the compressor and furnace) in ~5 hours time! Even with the tricky placement of the furnace. His team was also able to install my new Nest thermostat and even provided a demo. Compared to other companies I contacted for a quote, Eric was able to provide me with a clear quote upfront. His quote very reasonable and competitive, and he made no attempts to upsell and no hidden/extra charges. It's been one hour with my new system and my house feels so much cooler! Overall, I would highly recommend Eric and his team for their HVAC services. Honest, clear, and efficient - I will certainly look to Pacific Comfort for my HVAC needs moving forward. read more

Eric's team arrived to my home, next day, to diagnose and fix my AC. I received a call providing me a 30 minute heads up that a technician was on their way. The technician was very respectful to remove their shoes in my home without asking. We had issues with a broken fuse and contractor. And we had our AC running within the hour! read more

Pacific Comfort installed our HVAC system over a year ago, and the system has continued to perform very well. After living with the installation for some time, I realized the outdoor condenser had been installed close enough to the existing hose bib that it made attaching a standard garden hose and servicing the faucet unnecessarily difficult. I updated my review to reflect that concern because I felt it was a legitimate serviceability issue. Ernest responded promptly and offered to relocate the condenser at no charge. They worked around my tenant's schedule and had the issue addressed almost immediately. Kevin and his apprentice, Andrew, arrived on time and were both courteous and professional. Kevin took the time to listen to my concerns and explain how the system was originally installed with enough service length in the refrigerant lines and wiring to safely accommodate a minor relocation without compromising the system. I appreciated that he took the time to explain the reasoning behind the repair instead of simply saying it would be okay. Kevin carefully repositioned the condenser, and the result completely resolved the issue. I can now easily attach a standard garden hose, there is adequate room to service the hose bib with normal hand tools, and the installation still looks clean and professional. I also want to recognize Andrew. Although he was there as an apprentice, he was professional, attentive, and worked well alongside Kevin throughout the job. The original installation has performed flawlessly, and when I brought up a legitimate concern over a year later, Pacific Comfort stood behind their work and resolved it promptly. They turned a four-star experience back into a five-star one through excellent customer service. I would not hesitate to recommend Pacific Comfort HVAC. read more

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I got next day service on Sunday. Very impressed. The repair was done quickly and efficiently, no attempt to upscale or fix what is not broken. read more

Pacific Comfort HVAC is a very detailed oriented company. They finished my project in one day, passed inspection without any problems. I had a great experience with them. I live remotely and wasn't able to be present during the project, but Earnest kept me involved every step of the way with photos and frequent updates. His communication made me feel completely comfortable throughout the process. During the estimate, Earnest was straightforward, honest, and transparent. There were no gimmicks or pricing games -- just clear information and fair affordable pricing. They replaced my HVAC The final result exceeded my expectations. I would highly recommend them to anybody who's looking for HVAC provider. read more

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Performed the job well - showed up on time - executed as we discussed - the guy was professional and pleasant. What they quoted me is what I paid - the guy had me inspect his work and it was as I was anticipating. read more

Pacific Comfort HVAC has done a fantastic job installing a new Hvac system in our home. We had two 5-ton compressors and air handlers from 1989. Eric and the PACIFIC Comfort team gave us a great price and a great upgrade to our house read more

Absolutely outstanding service. They came out the very next day to diagnose an issue with my 25‑year‑old AC/heater system and Ecobee thermostat. The following day they returned with the parts and quickly fixed everything. They replaced the control board and flame sensor, and the system has been running perfectly since. Fast, professional, and extremely reliable. Highly recommend! read more

Fast and convenient to have them out for system evaluation and routine maintenance, thanks!

I can't say enough good things about Pacific Comfort HVAC. I live in Aliso Viejo, and from the very first call, the experience was smooth, professional, and refreshingly straightforward. Eric was my main point of contact, and he was outstanding--knowledgeable, responsive, and genuinely focused on helping me find the right solution rather than upselling. He took the time to explain everything clearly, answered all my questions, and followed through exactly as promised. The work itself was done efficiently and with great attention to detail. The crew was punctual, respectful of my home, and left everything clean when they were done. My system is running perfectly, and the difference in comfort was immediate. If you're in South OC and looking for an HVAC company that's honest, professional, and easy to work with, Pacific Comfort HVAC is the real deal. I'd recommend them without hesitation. -- Michael read more

Great experience they proposed a range before free estimate then provided a detailed estimate and performed next day after selecting them.

Came on the same day. Very fast service! Nicely done. The tech explained the issue and expected payment in clear language.

The technician came on the same day of request. The service was quick and professional. Overall experience was great.

Fast, communicative & professional Highly recommend Eric if you want an AC job done ! read more

They came when they told us they would, turned out to be a quick replace part. Very nice and explained exactly what needed to be done and why. read more

Came out quickly to assess my broken A/C. Other company recommended full replacement while pacific comfort properly assessed the issues and fixed it on the spot, saving me thousands. My new go to company, highly recommend read more

i've had Eric and team at Pacific Coast install and service hvac in 3 different properties. Exceptional service, cleanliness and professionalism. the team provided options at different price points and stand behind their work and installations. Highly recommend!! read more

Got a quote, scheduled repair, very seamless, very professional. Kevin did the repair and he was very helpful. 10/10 would recommend!

Fast service and extremely reliable. They don't upsell and really seem to just want to get the job done in the best way possible. Bogden is incredible at what he does. read more

Eric and team are great! Very knowledgeable and excellent communications. Response time was quick. I called at 8pm and a technician was on site the morning after. Installation of the new equipment was scheduled and completed quickly. The installers were professional and answered all questions. I definitely recommend this team! read more

Love working with Eric. I called him to help with a heater repair, where the previous company charged me for a "diagnostic" that took 2 hours to do, and only found half of the problem. Eric came and found the issue quickly, got the part quote in minutes, and is quick to discuss the repair. He is knowledgable and efficient, getting the right work done the first time. He is incredibly quick to respond, very flexible to work with, and just so knowledgable that you always feel you are in the right hands. Highly recommended to give him a call. read more

Technician came out and was able to do the job rather quickly. Called them on Wednesday and was able to get a appointment the next day. Very quick response and professional. read more

Pacific Comfort HVAC is the place for all your A/C needs. They are professional, responsible, accurate, and, most importantly, reasonably priced. From my Monday night call to the dispatcher, I was enjoying cool air from my new 4-ton unit by Thursday at noon. Excellent job--thank you! A+++++ read more

Pacific Comfort HVAC did a fantastic job installing and setting up my Google Nest thermostat. The technician was professional, efficient, and took the time to explain everything. My system is working perfectly, and I couldn't be happier. Highly recommend! read more

Eric and his team at Pacific comfort HVAC replaced my 5ton AC in my house and now im ready fpr summer heat,. I Initially had issues on April of this year i researched a few days until i saw this company on YELp, i was trying to avoid bigbox company, i wanted to work with local installers with great reputation,they work with lennox and ots one of the best systems out there, ended up getting AC pro which was lennox made and the system looks great, AC really cold, maybe not the most quite but my old 16 y/o system was a bit more loud, price i couldnt say because when i was given the quote it felt right from what i was reading so I think price is very competitive, they were very acvomodating with install dates, Kevin did my install and he was flawless. 10 yr warranty on the system too. Im very happy with the outcome. I will definitely use them again if i have too for maintenance of my system.Thank you Pacific comfort HVAC. More power! read more

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I needed a complete new indoor unit and outdoor condenser unit. They were professional and proficient..My home is complete and the heating is great. The price was equally great! read more

Pacific Comfort HVAC - Indoor unit! - Heating & Air Conditioning/HVAC Near Me

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I had my HVAC maintenance performed today. Bogdan arrived on time between the estimated time frame and was knowledgeable, courteous, and respectful. This is my second time working with this company and will continue to do so in the future. read more

Erik arrived as promised and fixed our heating unit within 30 minutes. Additionally, he showed us the problem and educated us on the thermostat. read more

Great work for money we agreed on. On time as he promised, job done same day as I needed. I will call Eric in the future if needed any service. read more

Furnace fan kept going after it reached temperature. Asked for price to come and take a look and rough cost for the job. Got quoted $300-400. I later found out on my own that the problem is with the circuit board. Allen again for a price for now a diagnosed repair, ie part and labor. Got quoted $700. So I asked how much for labor he said $200. The. I said I know the part costs $70-100 so why so high, he goes it's $295 for part and $ 400 for labor. ... wait but you just told me it's 200 for labor. Obviously I'm going with someone else. Seems like a scam just to price gouge. I'm being nice and giving 2 stars just for being promp in picking up the phone but you should really shop around and know prices before you go with these people. read more

In a few words; Professionalism, genuine care & knowledge of the trade. My mother in law living in Laguna woods needed her electric heater to be checked. My husband called the company & the owner sent Bogdon, one of his technicians. We were impressed with his genuine care & knowledge. This is one the few Family based businesses remaining who truly cares about its customers. read more

My AC wasn't turning on so I called a few places and landed here. I talked to Eric around 4pm and Bogden came by the next day around 1. He explained the problem and it ended up being an easy fix, I was really worried I would have to replace the whole system. I will definitely be using them in the future for any other problems! read more

I can't speak to their affordability as we didn't take time to request quotes from more than one vendor, but I can say their responsiveness and knowledgeability were first rate and the pricing seemed fair. We contacted several companies on Sunday when we suspected our AC capacitor failed. Eric from Pacific responded within minutes and he was able to schedule us for early afternoon the next day. Bogdan arrived on time, confirmed and repaired the issue and stayed long enough to ensure the unit was working properly. Considering temps have been in the 90's, we were surprised they were able to fit us in and repair the issue so quickly. Would highly recommend. read more

Our AC broke and we needed it fixed right away because of the summer heat. Pacific Comfort was very quick to respond and were available right away! We even moved our appointment last minute to a day earlier and they were able to accommodate us. Will use them again in the future! read more

Had a water leak in the ceiling from the AC unit. Eric was quick to respond and provided an appointment the following day. Came within the designated timeframe and fixed the leak. No frills and easy to work with. Would hire again! read more

Extremely responsive, friendly and knowledgeable. I was pleased with the quick turnaround and the level of customer service.

Eric and his team are basically members of the family, at this point. They replaced and rebuilt my entire dual AC system from the ground up, including new ductwork. Eric replaced two old inefficient systems from the 90's with brand new high SEER rating systems to cool our house down just in time for my newborn daughter to be born. He definitely understood the assignment! More importantly, Eric is a perfectionist. He wasn't satisfied with the original install and wanted to optimize it even further so his team came back to make sure every little thing was absolutely perfect with our system. It's a good thing, too, because now we're very comfortable in this brutal heat wave. Both the city inspector and the HERS test company were impressed with the installation. Thanks to Eric's diligence and honesty, he's got a customer for life. What a mensch! read more

Eric was super fast to respond and offered great pricing up front. I inquired and within a few minutes got a text from him and he was here the next morning and showed up early at my request. Very friendly and quickly diagnosed the problem with our heater, and charged me the original price quoted. I would highly recommend using him for any AC or heating issues if you want the job done fast and for a great price. read more

Eric was great! Pacific Comfort HVAC! They reached out immediately. Came out Quickly and fixed my problem!!! Thanks Team

I spoke with Eric several times while doing my due diligence. He was always prompt, polite, and knowledgeable when we discussed system alternatives or he needed to follow-up with me. Unlike many contractors I have dealt with in the past, Eric was always dependable with information requested and his pricing was more than fair. Unfortunately, we went with another vendor because what we decided we wanted was not available through Pacific Comfort HVAC. If it had been, he would have likely been our guy! read more