I would like to give this place no stars. This place is a ripoff. They tried to scam me. I ordered a WHOLE duck on DoorDash for $30 but only received HALF a roast duck. When I went back to ask them, the management was arguing saying the apps are charging them 30% so the price is only for HALF a duck. But on the apps, it showed the $30 is for a WHOLE duck and not HALF. SCAMMERS!! If the apps are charging so much, then don't put your restaurant on the apps. You don't scam customers to cover your own cost? RIDICULOUS. Then she tried to explain to me that when you eat in the restaurant, the WHOLE duck is almost $30. I'm like exactly, it's not HALF!!! They ended up giving me my other half that was rightfully mine and paid for! NEVER COMING BACK TO THIS PLACE EVER AGAIN!!!! SCAM ALERT! I'm going to complain on the DoorDash app as well. Never heard of this before. read more

Pacific Palace - Dim Sum Near Me - Brooklyn, New York

Good experience went here with my girl and her family for Father's Day. Loved everything plus we got the hook up of plenty of extra things that weren't being cooked that early in the morning. Had lobsters steak and other things. So good. My favorite was the onion and pepper steak. read more

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Pacific Palace is an amazing Dim Sum Family Style restaurant. Incredibly fresh Dim Sum. I highly recommend this restaurant.

As all regulars know, this place used to be called Ocean Pacific years ago, they closed down and reopened it as Pacificana (with same owners and management). I have been coming here since I was a little girl, for over 20 years. And since my family frequents this place, we never have to wait on line and we get complimentary tea. We get to cut the 1-2 hour long wait for dim sum, which is a main reason we still come here. Dim sum is good here. This is probably one of the most popular dim sum places around the area along with East Harbor, so the wait is super long on weekend mornings. Make sure you get a number from the lady on the second floor next to podium and expect to wait amongst a crowd of hungry people by the staircase. (Thank goodness I never have to wait.) I personally like their congee, tripe/pig stomach combo, mini egg tarts, and their suckling pig with jelly fish (yum). The rest of the stuff I don't know how to say in English... Go figure. Dim sum hasn't really changed much throughout these years, they did add more items to their menu and increased the prices since they reopened. I don't recommend coming here for dinner on a holiday however because they tend to be really packed (especially on Chinese New Year) - they are very short staffed and the food takes forever to come. But if you do want to come, be sure to make reservations and expect to wait an hr for your food. Dinner on any other day should be pretty empty and service is much better. read more

Pacific Palace - Dim Sum Near Me - Brooklyn, New York

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My girlfriend suggested this place for brunch. Her last experience was great. However, this time around we both agreed that this location is no longer worth a visit. The food was not tasty and the serving size is extremely small. I would say its half the size of the portion compared to Chinatown and Flushing. The food was bland and I was very disappointed. Apparently the food tastes really good a few years ago, but things have changed. I would avoid. *there's no line to be seated, goes to show that its not that popular anymore read more

Excellent Dim Sum joint! We love Dim Sum and eat it a few times every fall-winter. The food is great, Dim Sum fresh, flavorful and we had the Peking Duck which was crispy and delicious. We'll be back!!! read more

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Point: be wise and arrive early. I've been to tons of dim sum places back in Canada, but had yet to try one in NYC. Pacificana brings out the dim sum in carts, so if a cart doesn't pass by your table, you won't get to eat. As you can imagine, if you are seated at a corner, or super far away from the kitchen, or the restaurant is packed... food carts may not come by as often (and in fact, it is a major problem that I've read on Yelp reviews). That said, we had no problems with food carts coming around - we arrived early, at 930am, when the restaurant wasn't busy and had a great table location. Tons of food carts came by and I really liked the selection! They even have the white cold chicken feet (don't know what it's called, don't judge me) that most dim sum places don't offer!! Food ranged from average to amazing. By 1045am, this restaurant was packed, loud, and the line to get in was ridiculous. Disturbing detail: when I used the bathroom, I saw a staff member wash her hands without soap....... all the ladies that push the carts do wear gloves, but still! read more

Pacific Palace - BBQ pork buns (bottom left), my favorite - Dim Sum Near Me - Brooklyn, New York

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Mediocre dim sum and dinner. Service is mediocre. Everything is mediocre. The wait for dim sum is not bad. I used to come here with my friends every weekend when the food was a lot better. We mainly stopped coming because parking in this area is horrible. read more

The chicken feet is over due.... taste weird, like over due 3 days or more. The other dim sum is okay for now! read more

Pacific Palace - Dim Sum Near Me - Brooklyn, New York

Greeting- yes Vibe- dim sum Service- caucasians not felt welcome Parking- good luck Price- nice BRM- dirty Food Typical dim sum. But at around $3 each you cant beat the price WIGB? One more time read more

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I came here today early morning around 11. I had a party of three including myself and were seated pretty quickly. I really like that they had a table that seats 4 people, that way we had a bit more privacy compared to sharing a table with another party. Compared to other dim sum places, I felt that there were very little options. To get some dishes you would have to go to the back to ask for it, which was interesting. Also, we were told that common dim sum items were sold out, such as gnou churn and cha siu churn. The few dishes that we tried weren't that good. For example, the liu sa bao was more dough than actual filling. The food was also not that warm when we order it. It seems that the dishes aren't kept warm in the carts or in the back. Overall, very disappointing dim sum experience. Would not recommend coming here. read more

Pacific Palace - Dim Sum Near Me - Brooklyn, New York

Solid dim sum place with a few interesting dishes. The place is large, but not massive, and at around 12 noon on a Saturday our wait for a table for two was no more than a couple of minutes. Apart from dim sum staples such as har gau, rolled rice noodle with shrimp, chiu-chao fan guo, siu mai, etc... there were 2 dishes that I've never had before: - soft tofu with pork in the middle. - a gigantic, yellow dumpling the size of a baseball, filled with mushrooms, cabbage, pork and vermicelli noodles, that came in a small bowl with soup. Also, they had fried soft shell crabs, which were as plump as they were delicious. Overall I was pretty happy with the selection, quality, and price. I can't compare it to any of the dim sum places along 8th Ave., since this is the one and only I tried, but I would put Pacificana one step below nearby East Harbor Seafood Palace. 3.5 stars. read more

I came here a few weeks ago for dim sum, on a Sunday morning. With the hoards of Chinese people waiting to be seated, I figured it was a hot spot for dim sum. After about 45 minutes of waiting, we finally were seated. My mom said the more people you have, the longer you'd have to wait for a table. Figures, since let's say, if you have a party of four, they would probably put you at another occupied, but not filled table. As soon as we sat down at the table, a lady immediately placed a dish on our table. Wtf, we didn't ask for it. We said no thanks. Throughout the meal, ladies would place the plate on the table then ask if we want it. I found that annoying. They're trying to make a bigger sale by pushing dishes to customers. We also were sat in a side room, by the main room, so we didn't really get to see all their dishes. When we were done, and already paid, we saw a dish that my sis-in-law liked. The food was okay. I didn't enjoy the chicken feet, which was unfortunate. It was a good experience though. When one of the head waitress found out that our family was from the same village as where she's from, she treated us extra nice and giving our table more attention. read more

After all of the excellent reviews of Pacificana, I just had to wake up at 7:00AM on a freaking Saturday, ride on the N train for an hour, and finally arrive during a time in the morning where the dining hall is still full, but you do not have to wait two hours to be seated. The atmosphere is very clean and new. There are enough 4 seater tables in the aisles that you do not have to sit with angry strangers making obnoxious facial scenes at you while you are trying to eat. They open on the weekends at 8:00AM, and I am assuming that there are people outside the door when they open. However, on top of all of this excellent service and kind waitresses- the food is lacking. You have your choice of minced assortment of meats/innards, glutinious noodles, or gelatin substances. Want some vegetables to cut the grease and jigglies? Good luck! Unless you get here after 11:00AM there are no veggies available for you. And, if you do arrive after 11:00AM expect a two hour wait. Beware of anything other than your standard tiny plates, because they will cost you, and I mean COST you. We grabbed a plate of pork-like substances under crispy pork skin that cost us $15 for a tiny plate. It was only slightly decent and was not fresh. Why are they so crowded? Well, I must be missing something... But, I looked over all of the items thoroughly and did not miss a thing when making my ordering choices. My husband and I left somewhat grossed out and not even full for $36, not including tip. And, we have been eating dim sum all over the place for the past five years every weekend- not new to the experience. I am *considering* coming back here one day for dinner, but that will probably never happen. The quality of the food is not equal to he price you pay and there are better options within walking distance. read more

All this good reviews and I really don't understand why... I had such a horrible time here... Cons -they serve any types of beverage in plastic cups...except for tea...what kinda restaurant serves drinks in mini plastic cups besides fast food restaurants...and this is deffently no fast food restaurants... I drink a lot of water..so instead of giving me a decent cup they gave me mini plastic cup each time I want a refill...the table had like 15 mini plastic cup... I have never in counter this before... It's hard not to be mad ...you go to a nice restaurant you suppose to have normal ass cups! -the service is like below zero... I don't know if they really hate there job or what is it... I order random stuff or ask for refills or even ask the waiters random question ....they just answer it extremely rude... For example... Can I get some hot chill oil... And the waiter like ok ok ok... Like I haven't even finished talking yet..it went like this... me:can I have some .... waiter:ok ok ok .. Me:.chill oil.... waiter:ok ok ok ... What kinda service is this...the rudest shit I have ever in counter also... I have never at a restaurant seen this kind of attitude before it makes the whole eating out thing just not fun at all... -the food sucks ....tasteless...the material for the food is just not there... The proration got smaller since this place first opened... Like very very small ...I mean dim sums proration is small already...how can you even cheapen out certain stuff doesn't make sense...this might be the worst tasting dim sums I ever had... -even though all the food sucked ...they bummed the prices pretty high...I think it's redugless...my grandparents was not feeling this place at all and there not as picky as I am and that says a lot... Pros - the place is nice to hold up events... I think this is why people like come here ...because of how this place is designed perfect for big events...such as party's and weddings... I for one don't care about the decor here...expicaly when everything just blows... Would I come back ...hell no! read more

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Growing up in a Chinese family, your taste buds are prone to all the delicious authentic Chinese food ranging from black bean spare ribs to fish stomach soup. Rarely do I find myself 'wow-ed' or even able to compare it to that kind of caliber... that is...until Sunday night at Pacificana. I've been here three times: wedding, baby shower and now, the baby's 100 day event. Our party took up the entire floor and we had the works: red table clothes, balloons, perfectly aligned silverware and open bar. The event had the usual 8-10 course banquet style dinner and each dish got better and better. Lobster was huge! Shark fin soup (although I don't support it) was delicious. The best dish, hands down, was the shrimp with mayo. It was crispy, cooked to perfection and it wasn't soggy at all. Normally, I don't have high expectations for waiter service at these places but ours was polite, nice, humble and skillful with great finesse. Everything we needed, he was able to provide in a speedy manner. Mighty impressed. read more

Delicious!!! We went there on a Saturday and surprinsignly it was quite empty ( but it was snowing so this is probably the reason). The food was very good and a for a very affordable price! read more

Pacific Palace - Dim Sum Near Me - Brooklyn, New York

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My first time to Brooklyn Chinatown was for the pure purpose of dining here for dim sum. The wait was pretty hefty but that could be due to the size of group I was with (7 people). The carts come around quite frequently and there are plenty of service staff around for any of your requests and needs. Food quality wise it certainly rivals some of the best dim sum joints in Flushing and I would say it absolutely blows away anything offered in Manhattan Chinatown. Through no fault of their own, it is a bit of an annoyance to get to. It's pretty much situated in the middle of the long stretch of 8th ave meaning walking through the crowd to get here can be EXTREMELY frustrating. I'd highly recommend taking the $2.50 shuttle that runs between Manhattan Chinatown, Flushing, and Brooklyn Chinatown to get yourself out there. read more

First of all, let me clear something out with you all 8th Ave between 45th Street to 72th Street = VERY DIFFICULT PARKING Weekday is a very little better, but weekend, get ready, those morons double parked every where After you pass the parking part, it gets a little better Went here last Saturday, arrived approx noon, waited approx 20 minutes for table of 3, which I think is pretty good since they're so many people, but the turn around is pretty fast The place is not that big, but a good size, I'll say will seat approx 650 people Now to the food, we are there for the dim sum, they have lot more options here, the food is good, not difficult to get a server like many other dim sum restaurant I will definitely go back, if you are in Brooklyn area looking for dim sum restaurant, look this place up read more

Omg solidly delicious dimsum! I've only been here once and it was slightly past noon. The exterior of the building looks nothing like the actual dining room which was surprising. It took a while for the carts to notice our wee table in the corner of the room but eventually the host called them over so that's that. Anyway best of all the price is like half of what you'd have to pay in manhattans chinatown if you're willing to make the trip into brooklyn. read more

It took me nearly 2 hours to get here coming from Queens via MTA Subway as weekend service is horrible. By the time I arrived embarassing very late for my Meetup Dim Sum gathering, there were not many carts which was approx. 2:30pm. The food did not appeared fresh. An ex-boyfriend claims that his uncle either works here or is the chef which another false claim was this restaurant is Hong Kong style. Pacificana push carts just like any Chinese American Dim Sum restaurant unlike authentic Hong Kong style patrons write their selections and quanities on a menu and submit it to the wait staff to place an order. read more

Better experience than NY Mott. Venturing around Brooklyn, I stumbled into this comfortable "Cantonese" dim sum place. Reminds me a lot of San Francisco style mid-range Dim Sum place ala. Ton Kiang off Geary but twice as big. Overall experience was comfortable. Good Shu Mai, Har Gao, Rice Rolls, Chicken Feet, and egg tart was decent above avg. The waiter's were attentive but only a few spoke English thus pointing here and there did the trick. Still have not gone to East Harbor Seafood or Spring Garden but will update. read more

This is my family's favorite place to dine at, whether it's for dimsum or dinner. Authentic chinese food here at an inexpensive price. Their service here is great, all their staffs are very attentive. Here are some of my highly recommended dishes, - papaya shark fin soup ... best soup i've ever had in my life and i am not a soup person - garlic onion lamb chops - lobster sashimi - walnut shrimp with broccoli read more

Pacific Palace - papaya shark fin soup ... best soup i've ever had !! check out all that shark fin, it's real ;) - Dim Sum Near Me - Brooklyn, New York

I came here for dim sum with six friends and had a really great time. It is definitely a banquet hall kind of place, but they do a good job not pressuring you to order food and bringing around lots of different options. The wait on a Saturday around noon was not too long. I also appreciated that the food was tasty -- not too greasy and relatively fresh. I'd definitely come back. read more

This place can be a hit or miss. Dim sum is mediocre, it doesn't have the wow factor. The wait on the weekend is insane. The service on a weekday is not great. Recent renovation improved the decor, it's very grand and spacious with the high ceilings. read more

Went to this place for dinner before heading out to Boston. The ambiance was amazing, wish more Chinese Food Restaurants take cues from this place. It was very clean and high end. Loved the food, all our dishes were cooked to perfection, even my friend who is very picky about food especially Chinese couldn't stop talking about it. We were all stuffed and full then the lobster came. Lol. Wish there are places like this in Toronto which has many Chinatowns but not a restaurant like this. read more

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Dimsum is pretty solid but if you live in the area, just get it to go. That's what my family always does. The waits during the weekend is just too much. And if you're a small party (3-4 people) you probably have to sit with strangers. Not my thing. They make their Malaysian roll funny - it's more of a cake than a roll. Not my thing. read more

Ahh, love this place for dim sum! Its always super packed so my bf suggested we go after he got off work today, well... yesterday which is around 2:30. We got there roughly around 2:50ish. Surprisingly, it was almost emptied out! Maybe like 10 tables were still eating. The worse part about going to dim sum late is of course... there's not that many choices to choose from. Thank god the waitresses were super attentive and friendly. They even told us if we wanted something, they can tell the kitchen to make it. 4 stars for being awesome and having good food! -1 star for serving me room temp/cold glutinous rice (nor mai fon). read more

Pacific Palace - Dim Sum Near Me - Brooklyn, New York

Held a couple of banquets here during my college years and loved working with the management of Pacificana for being so accommodating and throwing in service to our packages. Food is better than the dim sum places/banquet halls in chinatown (manhattan). The beef chow fun is one of the best I have had in the neighborhood. Will be back if I ever have a reason to :). read more

It was somehow empty and insanely loud at the same time. Food was meh - and expensive. Ordered the $9 hot and sour soup and they brought out a tiny cup. An order of $10 dumplings had 4 pieces. General Tso tasted like it was made in a candy factory - it said spicy on the menu. This was crazy sweet. . Sadly, the waitstaff was also very, very slow and confused. Three tables with customers. Dozens of waiters. Kept sending them back to get the stuff they kept forgetting read more

There are quite a few high end Seafood and Dim Sum places in Brooklyn and Queens as well as Manhattan. None offer the depth in offering exotic as well as everyday menu items. Don't speak Chinese?, no problem, plenty of English speaking staff on hand. You'll find majority of the patrons are Chinese but that only further points out how good the food really is. No, they don't have ducks and chickens hanging in the window, but they're on the 2nd floor. Elevator or stairs, your choice. Parking is downstairs and it was only $4 with validation. If you like REAL Chinese food, you'll like this place. You'll also be surprised how reasonable the prices are. read more

Pacific Palace - dim sum, ummm - Dim Sum Near Me - Brooklyn, New York

Do NOT go there unless you: 1. like shrimp dumplings and pork buns 2. white or other non chinese that can eat while about 200 curious human beings staring at you 3. like big nice rooms but cold with a touch of communism 4. like fried dumplings but can't have them there 5. ready to pay $35 a person for dim sum and not being able to read the bill And yes, chinese are nice people and i'm not talking about the ones in Brooklyn where even the complimentary water is NOT free. Seriously. read more

Pacific Palace - This bill is NOT OK for a modest dim sum at the table of 4 non chinese people - Dim Sum Near Me - Brooklyn, New York

Don't let the decoration fool you. Worst dim sum ever. Foods came out cold, quality just not good at all. read more

Pacific Palace - I never see got chill oil in this color. It has no taste at all. - Dim Sum Near Me - Brooklyn, New York

Hadn't been here in years, but my parents randomly wanted to have dim sum here, so I came along to see what it was like now. It's definitely not better than East Harbor or Park Asia. They have typical dim sum dishes, and nothing too special. Some of their rice noodle dim sum dishes were lukewarm at best. For our main, we had beef pan-fried mei fun noodles, which were okay but not great. read more

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We tried this Dim Dum for second, first we tried East Harbor which had a bit better reviews in Yelp. But I liked Pacificana best, they have more dumplings to choose, the place is a bit smaller and service was very kind and helpful to us. Price is also ok. And they have a parking nextdoor, 6$ for 2 hours if you eat at Pacificana (dim sum is usually fast if you are 2, so you can even take a walk and use the 2 hours) Next time we will try some dishes from the menu, and maybe go for dinner too. But the lunch Dim Sum is my favourite. read more

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Pacificana has been the go to spot for the family since I can remember. It was the place for dim sum, for family dinners, for weddings and all. The place just hits a spot in my heart from the two remodels that they have done as I've aged. The most recent is turning the traditional Chinese red theme to being an all white luxury restaurant, removing the fish tanks which I think is a big plus. Since the recent remodel, the restaurant has been more creative with their dishes, bringing cute eats and new flavors. I am a big fan of having dim sum here with the family or a small dinner where our family blocks out a section of the restaurant because we just aren't that small. Pacificana offers private rooms for dinner parties, sections of the restaurant or even a full booking for weddings. It is definitely one of the local favorites! read more

For those Chinese folks out there who's thinking about having a wedding banquet here - don't. One of my biggest peeves about Chinese restaurants I honestly have to say is when the dinnerware/ silverware - whatever you use to put food/ drink in your mouth with is not clean. Food and service is mediocre at best and I don't know if it was the bridge or the groom who chose to have Chinese Broccoli over stewed chicken in this gelatinous sauce with the head in tact was an idiot. Nobody at the table ate it and we sent it back - though I think somebody is doggybagging it cuz as disgusting as it looked, we still Chinese. Waste nothing. read more

Dim Sum as Martin Yan would put it is a little touch from the heart. Yum Cha means drink tea. You all share the dim sum with friends, family, colleagues, etc. Dim Sum is a staple cuisine for us Chinese people. We love it. Now this dim sum restaurant is bit further down in 8th avenue, but it is still great place to go to. Very classic style dim sum restaurant. The interior is like any other dim sum restaurant in 8th avenue Chinatown. Ladies pushing the carts around with steaming fresh dim sum. The dim sum are pretty good here. They have specialty dishes that you wouldn't see at other dim sum places. For example, the staff are going around serving snails, lobster salad, and jellyfish as dim sum dishes. On weekdays the place still has good business, but you will definitely a get a table a lot quicker than on the crazy crowded weekends, holidays, school closing days. I have tried out all the dim sum restaurants in 8th avenue-Chinatown. I must put Pacificana towards the top of the list. read more

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I'm very disappointed at this place because of this one customer service that I got. I order a cup of water and I got a cup that seem reuseable from a chicken place restaurant in a chinese restaurant. That one staff who didn't gave me a glass of water because it seemed to me that he was just lazy and grabbed anything just so that he can finish his job quicker. I quickly lost my appetite because of this one customer services because it gave me doubt about this restaurant quality. In their counter you can see many of the same cup in the picture and I'm just very disappointed because they do have glass cup but they chose not to serve me one. Overall, the food quality is not that great in my taste, with no flavor and presentation. read more

Pacific Palace - Fried chicken cup - Dim Sum Near Me - Brooklyn, New York

Nice atmosphere, the amount of food they bring out is generous and the portions were all hot as they came out to the table. I would recommend if you are in Brooklyn and deciding which dimsum to try. read more

Pacific Palace - Dim Sum Near Me - Brooklyn, New York