Food is usually bland and soggy. It doesn't taste like the same food as the other locations in Austin. Service is inconsistent. Sometimes you are treated nice and sometimes hostile. Have stopped shopping here. read more

I'm probably gonna stop go to this location. I always get the family meal and they short me a serving from each of the main dishes. They short me of food pretty consistently, too. That is straight up stealing from me, when you don't give me what I paid for. I have a family to feed. The pflugerville location is much better. All fresh and they give you what you pay for, they fill to the top. read more

Panda Express - Chinese Near Me - Elgin, Texas

Beware! This location is a no go! Food sits out all day and isn't fresh at all. I asked them to make fresh crab Rangoon's and they wouldn't...Of course it's out in the middle of nowhere on your way into Austin...but it's near a Wal-mart and some other places, so I thought they'd still get foot traffic. Food wasn't up to par with the suburbs...Didn't take photos of the food, but it wasn't really worth taking photos of... I would definitely wait to get into the city to eat, but we were starving and succumbed to stopping and getting something on our way to the Airbnb. read more

We got an order through the drive though with 3 meals and one of the meals was supposed to have double orange chicken and when we opened it at home it just had rice and no entree read more

Panda Express - Chinese Near Me - Elgin, Texas

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My Beyond Orange Chicken was fresh and hot! Service was quick, accurate, and friendly. read more

Panda Express - Chinese Near Me - Elgin, Texas

There is a time and a place for large dogs (any size--unless special needs assists dog) to come into a public restaurant. There were some families which were comfortably eating (got scared) that quickly left their booths. She was just the driver and could have stayed in the car with the dog. While they waited for him to come out. I surely don't bring to my dogs to a public restaurant to disrupted the few places people feel not oppressed by any non-humans in their space. Mine prefer to be comfortable in my vehicle. With the AC and radio and enjoying the drive- thru view. read more

Panda Express - Better in drive thru viewing... - Chinese Near Me - Elgin, Texas

If I could give less stars I would!! This place will not survive doing business like this. I walked in to order and the pieces that were left in the pans were shriveled up and gross looking. They were out of string bean chicken breast, teriyaki chicken , mushroom chicken, and broccoli w beef. I asked if they were going to make more and the girl said in 15 min Bec they are busy with a catering order. What?? I left. read more

This is one of the worst businesses I have ever seen. The place never has prepared what they have on the menu through the drive through. The attitude is horrible. read more

This about the worst Panda Express ever, and being a chain that's saying something. First off, why are they handling meat with their bare hands. Heard of gloves much, gfc. Not to mention the managers are right there. Next let's talk about they're quick to act like their out of something so they don't have to cook it. They're also notorious for giving you a kid size portion in an adult plate. This has got to be the slowest Panda if the previous things don't scare you and it's not because they're crazy busy. They saved the beat for last, the food had no seasoning or taste to it. It was so bad that soy and chili pepper couldn't save it. It's going to be a while before I go back. read more

You can't take away stars for a business and that's a shame. This location is a minus 3. The latest in Elgin Panda horror is orange chicken so potent it created a noxious odor in the house. We all got horrible headaches and I had to ziplock the crap up and put it in the outside trash. Every time I think I'll give them another shot something worse happens. I'm so done. They need to retrain staff and management especially. DO NOT GO HERE!! This is the first time I've ever said that about a business. If you want something similar but safer to eat the HEB sells fresh pet. Nasty read more

What the heck is this never been served this little in my life I need a refund this can't even feed an empty stomach read more

Panda Express - Beijing beef and chow main - Chinese Near Me - Elgin, Texas

The people that work at this location always always ALWAYS seem to be in a rush to leave!! I have purchased food from this location for me and my family quite often and it's hit or miss as to what your food and/or service will be like. Today was the final straw. I ordered a bowl with super greens and honey walnut shrimp. I took pics of the salad I received with the little shrimp on top. I included a pic of the 1/4 bowl of greens AFTER I STEAMED THEM MYSELF!! Sad sad sad. This is not the first time. One of the times I was there, no one acknowledged me when I got there and could barely take my order because they were distracted by another person in the line behind me that they knew. The store is usually clean so it gets two stars for that. No stars for customer service and no stars for my super green raw kale, broccoli and cabbage salad that I keep having to steam for myself when they are ready to clean up so they can leave as soon as the clock strikes closing time. read more

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These girls here don't seem to like their job. Horrible experience giving me the wrong order, then I was told to wait up front for Bei Jing beef fresh. I waited 10 min before I walked back in and they handed it to me with no words exchanged. How come they work there if they don't even want to? Don't mess my food up just cause you don't give a crap. Yall suck. read more

Food always tastes good, but more attention to portions should be made, especially when paying extra. I paid for a 3 entree plate, my wife got a 2 entree plate. What I received was less than a 2 entree plate to begin with. (3 portion, was in a tiny carry out box, not shown) read more

Panda Express - Top plate should be 2/3 of a 3 entree plate, bottom is a 2 entree plate. - Chinese Near Me - Elgin, Texas

Their service was terrible. I paid extra for 2 premium entrees and was served a very small portion. $8 for a bowl of brown rice and 5 shrimp. They also messed up my husband's order, which was specific because of food allergies and when I corrected it they were rude. I realize it's a fast food joint so my expectations weren't super high, but it was pretty ridiculous. read more

Got here at 7:20 to find the place closed even tho I can see the employees standing around talking

Leaving this review specifically because the other one on here is so rude. The kids that work here work hard and are super sweet. Food is always better than you'd expect and the place is clean. If you don't want to wait in the drive thru then walk your butt inside! read more

Enjoy waiting 25-30 minutes in the drive through for a half made order with missing items! Completely incompetent. Work on your organizational effort. read more

07/01/19 went to Panda Express 3 plates everything was terrible shrimp, chow mein was old the rice was over cooked broccoli wasn't cook egg roll had a different taste than normal read more

Good for a quick stop when you don't want to get out of the car. Not so much for great quality chinese food. Overall okay food. Very good service. read more

So after a busy day, my family and I stopped for dinner. We love panda. The food was good but the customer service this evening was terrible. Liz was especially rude regarding a question we had about my sons meal....it wasn't that they wouldn't let us sub for his rice...it was her tone and the way she didnt even look at us to tell us. Very rude. Probably won't be back for a while. read more

Worst Panda location ever. They rarely have food prepared. It's like they get through the rush and just don't care. As usual Elgin gets the worst version of something that's otherwise decent. read more