I had the best time here today! Priscila took care of me today and I am in love with my blowout. She was very kind and attentive. She always made sure I was comfortable. It was such a great vibe , the teachers were so kind and I even learned from them as well. Overall 10/10 love my blowout :) read more

Lop sided hair cuts + 3 hours wasted If I can pay to get my hair back to before my appointment, let me pay!! Oh my god. I just went to touch up my hair color and my stylist asked if I had cut my own hair again. I said no and asked why.. (refer to the pictures) For $20 and $10 tip ($30 service) + 3 hours, I rather would've cut my own hair or gone elsewhere. I wasn't made aware it would take 3 hours and another trip to a salon. The teachers who facilitate the students are RUNNING AROUND. Never again. I didn't expect to loose inches, bad layers, hair sticking out in sections, uneven cut, and 3 hours of life just gone. Vibe was chaotic. NEVER AGAIN. I'd stay away ... No wonder why they didn't show me the back of my head. I just thought since they didn't even have time to style my whole head (aka blow it out/blow drying it. The teacher said since they're closing soon they just have to let me out like this, which is insane so I offered to dry my own hair). I just didn't think of looking at the back. Having a confident stylist is so important, unfortunately I was teaching my stylist read more

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I love coming to Paul Mitchell!! I have gone once to the St. Louis location and loved it, and it was absolutely amazing at the San Jose location as well! I wanted to just trim up my layers and get my face framing pieces a little shorter, and Andy delivered amazingly! He did a beautiful job and was also so sweet and friendly and made the whole process fun but also relaxing. The learning leader did great too and I loved the way she was teaching different techniques (felt like I was learning too!). All the people were incredibly nice and it just felt like a really great welcoming vibe in the salon. The shampoo and massage is so relaxing, and the cut and blow dry were done in decent time as well. I was out within two hours, and left feeling in love with my hair, all for $20! Such a steal! I will definitely be back! read more

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Absolutely recommend this place 10/10!!!! I was able to meet Drew and he was super helpful and sweet!!! Very welcoming and supportive of what I wanted with my hair. Kayla was also a main contributor to the success in my hair cut as well as color and am so grateful to her as well as Kim for helping out and giving me advice on good products to use for my hair frizz and color. I am definitely returning a thousand times more!!!!Thanks again ladies!!! Also Francis at the front desk, super nice and welcoming... whole crew is just perfect. read more

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I came here to get a haircut from Annelyn and she was amazing. I loved being able to talk with her and relax while getting my hair done! She was so detail oriented with everything she did and had me looking so good after! Thank you Annelyn def book with her! The best! The school is also very clean and everyone is super friendly. read more

Did the students do a good job? Yes. Do I like the color? No. And the gaslighting into convincing me the color would be similar to what was done last time was on high. I showed the inspo pic, and said several times I wanted a tri-color vivid look. "Awesome, great, let's do it!" When I was already bleached out, they come back with two bowls of color. "Where is the third color?" I wanted peach, hot pink, and magenta. They showed up with only pink and magenta. They also said they used the apricot color in the hot pink. When they came back they told me they were out of the apricot color to creat the pink and just came back with a lighter pink with what was left of the apricot. I just sat there. Quiet. What choice did I have? Ms Kim should have checked once she saw my inspo picture to make sure they had the color. I did my hair the same colors in July 2025. The instructor then, Ms Nat (who was also there today) checked first. I didn't think anything of it when they didn't check inventory. When I sat there quietly they quickly tried to say it will come out close to peach once it's set in my hair and dry. I was still quiet. The student asked if I wanted to swatch the light pink on a white towel to see. I said yes, and, surprise, surprise, it was pink. "Let's do it." What choice did I have? "How would you like the color placement?" "I don't care. As long as it's evenly distributed." Every time the teacher walked by she would loudly exclaim "it looks good! Doesn't it look good?" I would stay quiet. What's upsetting is that they didn't own up to the mistake. They should have presented options. Or I would have happily rescheduled . I was honest with the student and she apologized and said she had to follow the instructors guidance. I won't be back. T-shirt photo is last July. Long sleeve photo is today . read more

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Dama washed and styled my hair for my gradation. Talk about extraordinary shampoo experience! She asked Liz for assistance with styling, together they did a fantastic job. We were rushing and forgot to take pictures from the updo, at the end of the day I took a glance at my hair in the mirror, it was done very beautifully and was still intact. Thanks guys, my updo was exactly what I wanted and you guys aced it Today I got a scalp treatment, an extraordinary shampoo experience that I wish never ended, trimming and styling. Dama once more did a great job, the entire experience was relaxing and worth every penny. read more

Got a great haircut from Ayana. She was very friendly and professional. Thank you so much.

I usually don't write Yelp reviews, but I feel I need to share my experience. I went to Paul Mitchell The School San Jose at 9:30 a.m. for partial highlights. By 2:00 p.m., nothing had been completed except the bleach application. The student I was assigned had no idea what the next steps were or how long the process would take, and could not answer any of my questions. The teacher wasn't supervising effectively and seemed distracted, talking instead of guiding the students. My hair was bleached twice, and after all that time, only the bleach had been applied. When they finally applied toner, the highlights were barely visible. Anyone will know that applying bleach for so long damaged hair. And they charge good amount of money for doing nothing. Very pathetic experience. I would rather continue to go to my regular salon and get some work done in 2-3 hours. Student should atleast be able to speak about next step but they had no clue. Overall, this was a frustrating and disappointing experience. My hair feels rough and dull, and the process was extremely inefficient. I expected a professional and guided experience, but instead it felt disorganized and poorly managed. I wanted to call this out so others are aware. read more

I got a haircut from Ayana, while it took a long time the end result was great! The time is something I'm willing to sacrifice for the price. But everyone was very professional and listened to my requests read more

I didn't get any services done here but I do recommend personally reaching out to the stylists on instagram! It'll be easier to review previous works instead of going in for a random stylist without knowing what to expect. I had the pleasure of communicating with Natalie and she was really nice and responsive to all the questions I had. Unfortunately, our schedules didn't align as I wanted to get my hair done sooner but it was still a very pleasant experience! In the other hand, I originally reached out to this location here on Yelp with the hair project I was looking to get done but they didn't follow up with me again. Regardless, I've only seen beautiful works by Natalie and if I were more available book with her! read more

I got an A-line bob with layers by a student named Jess. It turned out REALLY good and she cut it so it fit my facial features well (I've got a long face). Throughout the session the student kept checking that I was comfortable (if the water was too warm, if the wet hair was bothering my neck, etc.) It was so gentle I almost fell asleep. The teacher was also very present while watching all the students cut hair so you're in safe hands no matter which student you get paired up with. I'd ask for a student named Jess but she is graduating soon so I'd hurry! read more

I am utterly flabbergasted, in fact, I am beyond flabbergasted. I am gasted of all flabber. The level of unprofessionalism, gaslighting, and sheer manipulation I experienced in just trying to get a trim for my very fine and thin, blonde bob--a bare minimum request--was nothing short of outrageous. From the moment I walked in, I was treated like an inconvenience rather than a paying client. I explained multiple times that I didn't want layers, I didn't want a restyle, I just wanted a simple, even trim. What did I walk out with? Uneven ends, random chunks missing, and a "stylist" who insisted I must have "miscommunicated" what I wanted--because surely it couldn't be her fault. The gaslighting was unreal. I was told it "looked better this way" and that it was "more modern." Excuse me? Since when is botched and lopsided a trend??? Got me looking like a boogawolf!! To make matters worse, when I tried to express my concern calmly, I was met with eye rolls, dismissiveness, and the cherry on top--being charged extra for "texturizing." They texturized my hair into oblivion! I left in tears, genuinely shaken by how deeply I was invalidated. Save yourself the emotional damage. This place doesn't need customers--it needs a reality check and a retraining bootcamp. Never again. EVER!!! read more

Lux was absolutely amazing. I love my hair. Service was super great and definitely will be back. read more

Paul Mitchell The School San Jose - Red tint. Red highlights. Face frame. - Hair Salons Near Me - San Jose, California

Dayyona did a great job with my shampoo, condition, blow dry and flat iron. My hair feels awesome and smells so good.

This review is for the actual haircut. I think the style depends on the hairstylist and how comfort they are with hairstyle. I have asked for layers but am not happy with it. But the trimming is really good and i am happy with it. Instructors keep looking at the students and if you are not happy with the haircut ask the instructors they are really helpful. They are students still learning, so don't expect too much from them. They do their best! read more

Great job by this future professional! Explained the process thoroughly! I am very satisfied with the results! Thank you Natalia and the great staff/teachers that were on hand to support! read more

I took an appointment with Bella after telling them I hadn't had a haircut in almost five years, and for the first time after those five years I finally feel confident with my hair. They listened to every concern I had, my boundaries with my hair, and suggested things that would work better with my type of hair I had. I've already been back once to get touch ups and trims, and I can't wait to go back before they graduate. read more

Cat did so good on my hair. I'm so happy the way it came out. It was a bit crazy at points but she was amazing. So happy with it. Thanks so much Cat read more

Paul Mitchell The School San Jose - Hair Salons Near Me - San Jose, California

Diamond! Diamond! DIAMOND! THANK YOU so much for doing my highlights! Diamond listens closely to the instructor and takes her time. She is very observant and extremely detailed! I have curly hair and I have my fair share of horror stories with my curly hair and previous hair stylist but Diamond highlighted my curls exactly how I wanted them and my curls are super beautiful and bouncy! Again, thank you Diamond and instructors! The one and only CHANEL MONIQUE read more

Gabby did an amazing job on my hair! She definitely fixed up my uneven haircut and even revived it a little with the way she carefully did my wash. she's amazing at conversations and kept the atmosphere up. very well done! i'll most def come back for a little touch up and planning on getting color done. thank you again so much! read more

It was my first time visiting this salon and Sara made it such a positive experience for me as she was so friendly. She did an outstanding job washing my hair creating long layers and doing a blowout. It was a very relaxing experience that felt like a well-needed spa day, especially with the modern space. I felt like falling asleep because it was so relaxing. Thank you very very much to Sara and her instructors! read more

I transferred to this program from Paul Mitchell in Sacramento, let me tell you - it was one of the best decisions of my life! The Directors are extremely friendly, helpful, & resourceful. The instructors are supportive, fun, & extremely talented. The school really is like a family Would strongly recommend this program/school to anyone who is interested in this line of work. read more

I cannot begin to describe how disappointed I am in this school. My son enrolled in their cosmetology program. Part of the reason we chose this school was the fact that they claim to accommodate disabilities. They also accept FAFSA which requires them to accommodate disabilities within reason. Once in the program, all my son ( who has an iep they were provided with), was asking for was extra time and open notes on the written tests. They told him, and I quote..."The Americans with Disabilities Act is only for people in wheelchairs." Unbelievable. They also told him that his disability was in his head. I have filed a complaint with FAFSA and will be pursuing this. Be warned . read more

Very wonderful experience, I made an appointment for a haircut and Rachel(student) walked me through their process. I got Color and a cut. I was very happy with my hair. read more

Trainer Natalie was fabulous, outgoing and brings a wealth of talent and expertise to the trainees. My stylist, Dina, is truly on her way to becoming a very accomplished stylist. Thank you for a wonderful experience and a terrific "Daniel Craig" hair style read more

A great experience along with excellent salon hair pricing; initially scheduled an appointment for wash/blow out but ended up getting a root touch-up by student/stylist (Destiny) who provided excellent service. Knowledgeable mentors are available & observing 24-7 to assist/guide as needed. Very fun & inviting Salon/School its a win-win for everyone. Call to schedule an appointment ASAP! read more

I do recommend this place is good very nice people and Cynthia did my hair and it was perfect I really appreacite it.

I had an amazing experience here! It is so clean and professional inside. The price is right. For a cut, it comes with hair wash, cut, and style. I love the way it turned out and everyone was so kind to me. Monica did an amazing job and her teacher Kimberly was also so kind and skilled. I will definitely be returning next time for color. read more

I received terrible service on my last visit to the Paul Mitchell The School salon. The reference picture I showed them and instructions I gave them were completely ignored by the instructor! After 6 hours of my day had been taken up, my end result not only didn't resemble my request in the slightest, but they tried to charge me for an entire extra bowl of bleach for 2 strands of hair I didn't even want highlighted (they left it unsymmetrical and unfinished when I didn't agree,) and they completely fried my hair and used high heat on it without any heat protection (I literally had to stop the student from straightening my hair because the tips were burning off.) The worst part was that when I tried to talk to the instructor about how they did not give me anything related to the style I had requested, she rudely dismissed what I was saying, gave multiple unrelated excuses, and talked down to me. It felt like she wanted the student to practice a certain technique, and didn't care if it was what I had asked for. I explained the situation to the front desk, but was charged in full and given no recourse for my terrible experience and ruined hair. I would not recommend this place to anyone, unless you already know a stylist training here who you have trust in. read more