We've been coming to this location for a while because my son loves noodles but I don't know what happened that their food started tasting really plain so we stopped going as often. We wanted to give it another try and we've noticed management changed, like their whole crew is different and we noticed a big change in a good way. It tastes much better and it's more clean and the costumer service is really good. Susan was really attentive so we appreciate the change you guys did in management. Thank you. read more

My god, this was so bad. I went today, and the food was completely flavorless. The firecracker shrimp was SO greasy and heavy, you couldn't even taste the sauce. The lo mein was really watery, and just tasted like plain noodles with boiled chicken. Really disappointing visit. read more

**Vegetarian/Vegan beware** After a previous "One Star" experience the last time I came here a few months back, I decided to give it another shot. Once again another "One Star" experience is given. Paid for extra broccoli, however not only did I not receive extra broccoli, I received extra chicken that I pulled out of my vegetarian dish. I also noticed nasty specs in my water, when I looked at the water machine I found massive green corrosion and lime build up. I don't understand why pei wei can't offer a dish or two MARKED as vegan and why they can't just dedicate one wok to people who wish to not have meat in their diet. read more

Pei Wei Asian Kitchen - Disgusting corrosion and lime build up on water machine. - Asian Fusion Near Me - Avondale, Arizona

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Returned to try again after a few years. Happy to report a much better experience. Orange chicken was awesome and wife's pad thai was very good too. Service was excellent. Nice job Pei Wei. Keep it up! read more

I like Pei Wei. They finally got their portion size back to normal. I typically get kung pao shrimp. Their food is consistently good.

Went here for dinner hoping to have a better Asian meal than Panda Express lol....but no. The Firecracker Chicken is not worth the $10 they charged me. I got a handful of little bite sized pieces of chicken with no flavor and a big serving of rice. That ratio is way off. Pretty disappointed. Seriously, work on this dish. That was so poorly executed. My wife got the Thai Basil Chicken and it was better of the two. Definitely taste the basil. It was a decent dish. Honestly don't think we will come back here to spend $30+ again. We'll just go to Panda Express down the block for a better meal. read more

Food is good, but has lost quality. Cleanliness needs improvement. Other locations preferred read more

Pei Wei Asian Kitchen - Thai Coconut Curry Chicken - Asian Fusion Near Me - Avondale, Arizona

Love Pei Wei! This location??? Two thumbs down...I ordered pick up for dinner. Sesame chicken with noodles was okay. Also ordered Spicy Korean Steak with Fried Rice. Extra 2.19 for what I didn't get. I called to notify management and was placed on hold for over 6 minutes before I disconnected. I know they were not that busy. It is not dinner time yet. Guess they don't care. Maybe someone will read this who cares and reach out to make it right. read more

Vegetarians & vegans beware!!! Well I am sad to say that I think think the only thing this place can get right anymore is their ability to cook rice (thank god for rice cookers). I ordered my usual honey seared chicken w/white rice and wanted some veggies so I got a side order of steamed veggies. The chicken pieces are at least half the size they used to be and that's not even considering how much batter is on them. Moving along I was happily munching away on the steamed vegetables thinking to myself that they were really good. As I brought my next fork full to my mouth something white caught my eye and I quickly retreated. It took me a few seconds to realize what it was and I was really turned off and disgusted, it was a piece of chicken!!! WTH is chicken doing with my steamed vegetables?!?! As I further examined the container I found more evidence of chicken pieces and even and onion (wtf?!?) read more

Pei Wei Asian Kitchen - Nasty chicken (and an onion) found in my steamed veggies. - Asian Fusion Near Me - Avondale, Arizona

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Fast and friendly service. Food is delicious and hot and fresh! We always enjoy eating here. We will be back!

This location has taken a huge dump. Service is SLLOOOOOWWWWW. The place is literally empty and it took 20 minutes to send out lettuce wraps and two kids meals. The woman taking orders has the worst attitude I've ever encountered. I think her name was Susanne? At least that's what's on the receipt. Since pei wei sold to private equity their service has diminished. They also no longer put veggies in the kids meals. So take a look at these depressing dishes in the photos. These are untouched by the way. We hadn't dug into them and this is what they looked like. Zero effort on the locations behalf. Sad. Because they used to kick ass. read more

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Great food and service! Staff was welcoming and order came out hot and fresh. 10/10 would recommend.

Been eating here for years. I like it! The tofu and vegetables are always well cooked and taste great. The service is pretty fast and the prices are reasonable. The only issue I've always had is with cleanliness of the tables/booths/chairs. They should be wiped down, both tables and seats, more frequently. read more

This is our go to place for family outings. All three of my kids enjoy the "Honey-Seared Chicken with Noodles", they love it! And that means that we get to enjoy our lunch/dinner when we eat there. My hubby usually orders the Kung-Pao Beef, which I prefer over the chicken, because the meat gets a caramelization that the chicken doesn't get. And me, I am usually the one that orders the "new" dish that they are introducing, like las week was the "Black Pepper Chicken", which with tender and crunchy asparagus, was a very yummy dish! And it never hurts if you get a BOGO coupon in your inbox every once in a while!! read more

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Wow, what a disappointment. Food was dry and unappealing. Lettuce wraps were ridiculous. read more

Pei Wei Asian Kitchen - Lettuce wraps, nit much lettuce and ridiculously small. Maybe enough for two bite size wraps. - Asian Fusion Near Me - Avondale, Arizona

We've heard of Pei Wei, but had not tried it in Los Angeles. What a lovely treat. Friends directed us to the restaurant on Dysart. Very easy to find at the corner of a strip mall. Limited parking. The shops that surround the Avondale location are very busy. Anyway, we found a spot, and proceeded into a world of soft lighting. The dining area is composed of dark wood and black leather booths. Sleek. Clean. Minimalist artwork. Following the signs we ordered our meal, then self seated. Collected silverware and condiments along the back wall. Waited for our food to be delivered to our table. We started with crab filled won tons nestled in a garlic, ginger, red pepper sauce. Luscious. Followed by two pork-filled egg rolls with a delicate mustard dipping sauce. Yum. Two entrees: (1) Chicken sauteed in teriyaki sauce with spinach greens, carrots, cabbage and onions; (2) Beef and broccoli tossed with Mongolian garlic sauce. Both meat dishes served over a bed of white rice. Tasty. Beautiful array of colors and textures. We ordered way too much food for two people. We could have shared one entree and appetizers. My only minor complaint . . . too much sauce over powers the flavorful meat and veggies. Next time I'll ask for sauce on the side. Otherwise what a delightful surprise to find a bit of Asia in Arizona. read more

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For the last year I have been craving Pei Wei, but today; I finally came around and ate something great. I had brought my significant other and he was not so impressed. He stated "it's somewhat like a modernized Panda Express". But he said it was good, no tummy ache! On the other hand, I enjoyed every bit of it! The service was speedy and nice. Yet, the lady who took our order sounded very straight forward. This may sounds crazy but she was like a robot, no emotion! Other than that, the food overall was quite delightful. I will definitely be returning. Great size portions. read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Avondale, Arizona

Kung Pow chicken was so hard and overcooked I could not put a fork in it without bending the fork! Meat is no longer nice chunks, it's strips which in a wok turn into hard crispy leather. Bad! Avoid! read more

Pei Wei Asian Kitchen - My meal - Asian Fusion Near Me - Avondale, Arizona

They don't have enough staff to serve customers. If the guy at the front didn't talk so much the orders may move faster. The food was so drenched in sauce we couldn't eat it, much less enjoy it. We also ordered green beans as a starter and they were old not crispy at all, also grossly drenched in sauce. We spent $40 on 1 starter and 2 entrees and left hungry. Not sure what's new at this location, but we're not ever going back, even though we used to enjoy eating here. read more

Well.....they brought back the curried beef with brown rice but it's not the same and there is too much sugar in everything but there's a possibility, covid-19 killed my taste buds and all I can taste is sugar and salt! No I have never tested positive for covid! read more

I come here once a week. Food is always good and fresh but for some reason the last few visits they have been out of ice tea. I gotta have my tea. Lol. That's the only reason for the 4 stars. Place is clean and Service is fast and friendly. Never really a wait which is nice. I'll be back. I love this place. Edit, I haven't checked in here for awhile until today. I still love Pei Wei but this particular one that I visit on Mondays due to my work schedule as taken a few steps back. Let me explain... first he staff change recently has made a huge impact, not that they are not friendly but the vibe has changed and I here lots of complaining. The tables stay dirty longer and no one asks you how your meal is or ask for a refill. That was a nice touch before. The machines up front I think are part of the issue as well. They are always down (like today) and can't take rewards at all. I have a free entree that I'm going to lose that I wanted to use today but can't. Isn't that the point of rewards is to be able to use them and earn them. Frustrating. Still love Pei Wei but I may start to go to another location so I can at least use my rewards. Well Congrats to this Pei Wei for not giving a crap about there customers or customer service. Lines are always long and when you finally get to the cashier it's clear why as the clerk has really no clue how to take orders, make subs or add on items. Plus forget about using your rewards here. I order the same thing every time and it gets made wrong every single time. I add extra shrimp to my steak shrimp chili ramen bowl and I never get my steak. Oh well. Too bad. Again Congrats Pei Wei you lost this customer. Peace out. read more

It's 2021 and this Pei Wei does not take Apple Pay or mobile payments. They need to get up to date here.

Unclear on what's going on with management at this Pei Wei, but it's filthy from the door, the drink area, to the uncleaned table. And unfortunately there was a long hair in my meal, would never recommend this Pei Wei location. read more

They do not have curbside pick up even though they don't let you know that After following the sign that says text your spot - i say for 15 min still nothing i called and was immediately out on hold - rude staff - ghetto! read more

My son and I stopped in for lunch one day and what took me by surprise was the exceptionally friendly, helpful and quick service they provided. We ordered the teriyaki chicken and the spicy poke bowl....both were delicious! They also offer a freestyle drink machine which my son loves. Management and service set this restuarant apart!! read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Avondale, Arizona

First time coming here as last resort for dinner and it exceeded our expectations. Food is made after you order so warm and delicious when you get it. It also was surprisingly fast after placing our order to the time the food was brought out to us. We did check out the menu before coming in, which I highly recommend since it gets a bit confusing in the restaurant. There was a couple of people hanging out by the menus figuring out what to order. Restaurant was clean and the staff was friendly. Will not be our last time here :) read more

Pei Wei Asian Kitchen - Seeet and sour chicken - Asian Fusion Near Me - Avondale, Arizona

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My first experience was great I got the chow mein with chicken. The chicken was a little weird tasting and bland but the noodles were good so I decided I would come back. Today I came back and got the bento box. I got the miso salad that tasted like REFRIGERATOR. And some white rice which was fine, and some type of teriyaki chicken that didn't taste like teriyaki. They give you tiny little sushi that was so cold and also tasted like fridge . Then my friend got the spicy tso and it wasn't spicy and it was very bland. The chicken wonton things were decent. Oh and my stomach hurt really bad after and that's why I decided to write this review! Didn't eat anything since last night and it's 2pm now. read more

Pei Wei Asian Kitchen - Teriyaki crunch sushi, white rice, miso salad, chicken wonton, teriyaki that didn't taste like teriyaki chicken - Asian Fusion Near Me - Avondale, Arizona

The chicken was good but I got an extremely small portion that was 10 dollars and there was a hair in the chicken! I will not be back. But props to the cashier with the blue eyes, he was very kind. read more

I haven,t eaten at Pei Wei in a while because I didn,t really care for it the first couple of times but I decided to give it another try. Our luncheon visit was not inspiring but adequate. We ordered the Honey Seared Chicken and Mongolian Beef, both entrée's were good. Both our portions were ample and had a good flavor. The Honey Seared Chicken was all white meat and included rice sticks, scallions, and red peppers. The Mongolian beef had scallions and mushrooms. The entrees were okay for a fast food establishment. However, the brown rice was not cooked thoroughly and lacked any flavor Pei Wei is a fast/casual concept with moderate prices. It is not a destination venue but if you are pressed for time, you could do much worse. read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Avondale, Arizona

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OK so this is not the PeiWei of old. Before they split off from PF Chang's the food was excellent, my family ate here all the time. We went here about a year ago and I noticed the quality of the food had went way down. After waiting another year we decided to give it another try. Completely revamped menu with new offerings including cauliflower rice. We ordered chicken cauliflower fried rice,lettuce wraps and the seafood poke salad. The food was awful. My wife and son only had one lettuce wrap each and pushed it away. Cauliflower fried rice looked terrible and was bland. To top it off there were upset tummy's until two in the morning. Can't remember the last time eating at a restaurant made me sick. So if you like to stay up late and hang out in your bathroom this is the place for you. Very sad this one's decent brand has fallen so far. If you like this place enjoy it while it last it won't be very long! For us NEVER AGAIN! read more

Very dirty! Food stuck on partitions. Tables not cleaned. Condiments and drink area was filthy! Nobody wiped down our table until we asked and then she left it very damp. Good finally came after 25 mins and it wasn't worth the wait. If you like bland food in a filthy environment then this is the place to go. I will not return read more

Pei Wei Asian Kitchen - Asian Fusion Near Me - Avondale, Arizona

First time I sent my food back because they gave me cold and undercooked food and when I got my food second time it had hair in it, so when we asked to speak to a manager and he did not bother responding to the issue . Worst customer service and food quality . No standards . If you do decide to eat here CHECK YOUR FOOD BEFORE YOU EAT IT!!! read more

Pei Wei Asian Kitchen - Thai Dynamite Crispy Chicken - Asian Fusion Near Me - Avondale, Arizona

While the food is really good, this restaurant has been in need of a refresh for years. The tables are all wonky and don't match, the booths are dirty and the benches don't even fit their pedestals. I've seen cleaner restrooms in a backwoods gas station. On our last visit, the toilet in the women's restroom didn't even flush. Best to order takeout! read more

Rude rude rude! Every time I go in it's obvious everyone hates their job there. It's so uncomfortable I don't order there as often as I use to. Food is good most of the time read more

I used to love this place until it went under new management! Before the portion of the food was bigger since the store went under new management the portions have decreased. Flavor of the food is not where it used to be. I ordered 2 firecracker veggie tofu and the food tasted like it had been made in old oil and was flavorless. Had to throw away the tofu, all in all waste of money and waste of time! read more

Second time in a row I placed a order through their app, showed up at the time it said it was ready, then waited 15-20 mins additionally. The first time it happened, they seemed busy so I gave them the benefit of the doubt. The second time, wasn't very busy, and I still had to wait. The employees are very inattentive and unapologetic. They don't say sorry for the order being late, they just act like it's normal. The food is delicious but sadly the service is lacking. When the app says it will be ready at a certain time, then it's not even close, that is disappointing. The app even alerted me that the order had been changed from pending to completed, but apparently it's the "one is the next orders". When it was finally done, I let the girl know that when I paid for this, it said it would be ready at 8:05 and it was after 8:20, she responded with some serious attitude and said "yeah well the kitchen just doesn't pay attention to the times." Unacceptable. Then when I open my food at home, I swear they gave me a half portion when I ordered a regular size... And no sweet and sour sauce for my egg rolls. Like seriously guys??? read more

I am a pei wei lover normally. Gluten free Asian food is impossible to find so this is my go to. This was my first time at this location and I will now be driving way out of my way to eat at a different location. My gluten free chicken was really just strips of breading deep friend. When I opened my container I saw all of the " chicken" was absolutely dry. I mentioned my chicken has no sauce on it and asked for a side so I can add it on and they told me I'd have to pay $.75 . .... I have to pay because they lacked to add the sauce to my meal? Overall a terrible meal compared to my usual location. read more

Always fast friendly, service. I love the new sushi rolls, I've only tried the Wasabi Crunch Rolls because I love the "crunch" with the spicy tuna. The food always tastes fresh. Though the pork roll was flavorful, it was dropping in grease. I wouldn't recommend if that's the way they serve them all the time. read more

Pei Wei Asian Kitchen - Wasabi Crunch Rolls So delicious! - Asian Fusion Near Me - Avondale, Arizona

First time here. Greeted promptly. Menu can be confusing. Clean comfortable surroundings. Contemporary decor instead of the phony Asian motif. Soft jazz music. The staff members were all very nice. I ordered the chicken lo mein with pot stickers and veggie spring rolls. The chicken was tender and nicely seasoned. Fresh cooked to order. Hot and fresh. Soft delicate noodles, enhanced with mushrooms, carrot and green onion. Tasty sauce that was sweet and ginger-like. Delicious side dishes. The pot stickers are deep fried and not the ordinary pan fry. Crispy spring rolls filled with not too crunchy veggies. Both sides served with dipping sauce. Jars of hot chili sauce are provided if you like a spicy bite. Serving size of the main dish was plenty. They also have a smaller portion size available. Unlike Panda Express, which is more cafeteria style, here you are served at your table with real plates and flat ware. Regular bowl of lo mein $8.69, 2 spring rolls $3.79, 2 pot stickers $1.99. Thank God no nasty dry fortune cookies forced on me. What a relief! read more

Pei Wei Asian Kitchen - The dining area and kitchen. - Asian Fusion Near Me - Avondale, Arizona

Second time in a week we walked in to order and eat and were told it was a 45 minute wait. The restaurant was 25% full. Last time I wrote to the GM and received a response that they'd get it fixed. I am not going back. How do they stay in business they were loosing customers out the door, including me. read more