These folks are worth buying from! I've bought both of my used EVs at great prices. And anytime I…read morehad a concern or question they were quick to address it and do what they could to help. Since I live in Portland where businesses tend to be sharky, I can't say how much I appreciate Platt's down-to-earth approach. Mike was the latest person to go out of his way for me there. But the team members have all been awesome.

My wife has been looking and dreaming about owning an EV Bolt for well over a couple years. One…read morenight we were on a date night and I was like let's go test drive one on a whim. She got excited. We looked up some on carguru and Platt came up in our search. Their place was few miles down the road so we went down thinking we'd be turned away. Peter was more than happy to accommodate. He let us test drive a couple different models including a Bolt. It really opened our eyes to these vehicles. He talked with us after the test drives and was happy to answer questions, give advice and info on all types of EV's (this was after close mind you). We weren't quite ready to purchase a car yet so we left. Peter's non-pushy attitude and kindness stuck with us. About two months later we decided to pull the trigger. I couldn't think of any other place to look for an EV. We had a list of options we wanted and Peter accommodated us and pulled a bunch of cars from their list. We test drove a couple AWD Nissan Aryia Engage+ e-4orce and really liked them. We went ahead and purchased one. It was a lease return with 15k miles. The EV was in great condition and the price was right. They were generous with our trade in and all the paperwork was very swift. I think we were out of there in under 2 hours. We highly recommend Platt Auto if interested in an used EV. You wont be sorry. They have a lot of different models to choose from.

Started dealing with the owner of the buisness, left to get trade in and finalise the deal.! The…read moreowner was out for a few minutes and would return shortly and i agreed to wait as he was very nice and we pretty much had the deal made . Suddenly the son of the owner stepped in and started treating me as someone not worth his time. And how the deal i had made with his dad wouldn't work and he was there to protect the buisness as his dad was getting old and not able to make good deals ! I then told him that i did not appreciate him disrespecting his dad like that or the way he was disrespecting me . I waited until his dad showed up and told him what a snot his kid was . Then i left, probably not ever going to return .

We saw a Dodge Custom Royal 1956 and it was what we were looking for. A few little problems to fix…read morebut with what we paid it was well worth it. Personally I think we came out on top. They basically took my check on a handshake. Thanks.

I made an appointment to have a dashboard light fixed. It took a little longer than I expected but…read morein the end the cost was way less than I expected. Very unusual. The mechanic was very honest and the young lady that is the service person (Carrie) was very pleasant and friendly.

Yesterday, I came in with my husband and son. We We're…read morelooking around for a new car, truck, or van. Jeylee, a super duper awesome salesperson approached us. She took us under her wing and made us feel at home. Jeylee helped us find the perfect choice. We picked the 2026 Honda Ridgeline. We felt so fabulous, when we were leaving in our brand new ride! Our finance person was so helpful and got us through the process and final paperwork with ease. We hope to see you all, again soon! Thank you!

This amazing... worker, saleswoman? Named Natalie or however she spelled it was really nice and…read morewelcoming. Very friendly and she engaged with us the whole time, not just talking and selling. I think personally she should get a raise, but that's just my opinion. She even let me use her charger when my phone was dying. Great customer service, straight to the point but no rush, great sales pitching, and overall great quality of work. I plan on coming back to get my future car. Love this place. Love the salesmanship. Wonderful place.

Great people they're amazing, very helpful and so understandable of situations. Amazing placeread more

We worked with Austin and Zack to buy a nice, used, Toyota Prius. Everyone was so helpful, we would…read moredefinitely recommend them and will use them in the future if needed! They even drove the car home for us so we didn't have to return with the checkbook we forgot to bring! Thank you Austin, Zack, and the rest of your lovely staff! - Janna & Phil

Just an oil change for my 2024 Altima. They inspected everything and provided excellent service.read more

Thank you so much Peter Tolomei. We appreciate all your help when we were deciding on our next VW…read more We went in looking to purchase a 2026 Tiguan SEL R line and you were patient with us test driving a couple of them. We then saw a 2026 Atlas SEL Premium Crossport and we were sold. We felt no pressure and was a very pleasant experience. We are so happy with our new vehicle. Thank you so much.

The worst service department in the business. I have had issues with the service department since…read morethe day I bought my 2019 Atlas. Today, I took my car in to have the service Vehicle wrench (100,000 mile notice), reset. I have tried to reset and had two reputable shops try to reset, to no avail. Armstrong told me they would not reset the light since service not done there. I own 3 VW's. Never again.

I have 2015 GMC Yukon Denali. Somehow my 9yr old placed the vehicle in "valet mode"! Obviously…read morepreparing for his future as a Treasure Hunter! However, I am not and never will be good at undoing codes or locks. First of all I did not know my car had a "valet mode" probably because I'm too cheap to use that service when available! Side note- when your vehicle is in valet mode you can only operate the vehicle up to 30mph and you have no power steering Yes, it was humbling to drive down I-205 in the slow lane being flipped off and passed in annoyance! This however Does remind me to be more patient with slow drivers! They may be suffering the same sentence handed down from their child! Ironically we were taking the vehicle to be detailed. I'm sure the owner thought we did not trust him or that I worked for the CIA and had an incredible amount of classified data on my media console.JK we were hurried and after a mini attempt to master "The unlocking of valet mode" I surrendered defeat and vowed to unlock it after it was detailed. The following day I picked up my car. I pulled out my owners manual to research valet mode. After an exhaustive futile search I admitted my powerlessness and called the dealer. They told me to call the general GMC customer support. As I am making calls I'm simultaneously trying to google my way into a code breaking revelation! After 4 department transfers Finally GMC suggested I call on star (no I don't have "on star" activated to answer your ?) but they assured me they could help as they oversee that portion of the vehicle. So I call "on star" and I am trying to hit the right number to get me to a human so I can have a 2-way conversation! Yet, all options seem to lead to a 1sided conversation and me being the only breathing option. Finally I am sent to a customer service agent and I'm like 8th caller in line! So I wait and keep googling and reading trying find the answer. Suddenly The hold music ceases and I began to hear an open line (yeah! ) and then click! I'm hung up on! Ughs! So I repeat this process. Finally I get to an incredibly helpful empathetic rep who tried earnestly to find an answer for me. Until finally I am the one saying "it's all ok I'll try a dealer again! I'm sorry you are are so sorry we don't have an answer!" At this point I'm beginning to realize their is obvious reasons they don't just give you this valet code! Dah! So I see most people had to take it to a dealer, wait for an appt and were charged around $200!! So I call Michael back at Auto Buick GMC dealership in Gladstone. First he says You are still working on that???? Yes it had been hours of my Saturday! He said bring the vehicle by now and I'll have one of my guys take a look at it. So I do and Michael literally gets me into and out of service in like 10min no charge! That service department is amazing! Thank you Michael and the service department, sincerely! You were my hero's on Saturday!

Title: Dishonest Service Department - Misled About Recall Reimbursement. Acadia …read more DO NOT trust the service department at this dealership. My experience with their service manager has been defined by broken promises and outright dishonesty regarding a safety recall. After paying out of pocket for a recognized manufacturer recall repair, I was assured by the service manager that the reimbursement paperwork was being handled and processed. Months later, GMC still hasn't received anything from this location, and the manager lied about actually submitting it. Instead of taking care of customer safety and honoring official recall protocols, this dealership takes your money and ignores follow-ups once you walk out the door. Save yourself the stress and deal with a location that operates with basic integrity. I will be escalating this directly to GM Corporate Customer Care.

I bought a certified used car through this dealership a month ago and had a positive experience,…read moreMason was great at not putting any pressure on about the sale. There was a small snag with the paperwork that came up about a month later but the dealership was willing to work with me and we came to a good conclusion. Overall I can recommend these folks if you're in the market for a Hyundai.

Very disappointed with how this dealership handled a warranty issue with my Ioniq 5. The…read moredriver-side interior door handle broke while I was opening the door. I was opening it quickly, but I did not use excessive or abnormal force. This is a component designed to be operated repeatedly every day, and it seems far more likely that the plastic mechanism had weakened over time and ultimately failed during normal use. Despite the vehicle still being within Hyundai's 5-year/60,000-mile warranty, the dealership declined to cover the repair. I understand that warranties don't cover abuse or accidental damage, but an interior door handle failing from ordinary use before the warranty period has even expired seems like exactly the kind of premature component failure a vehicle warranty should address. To make matters worse, I was quoted approximately $395 for the repair. The OEM replacement handle assembly itself can be purchased for roughly $100, making the quoted repair cost particularly difficult to swallow for what appears to be a relatively straightforward component replacement. Between refusing warranty coverage and then quoting nearly $400 to repair a basic interior door handle, this experience left me feeling that the dealership was more interested in charging me for the repair than standing behind the vehicle and its warranty. It has significantly reduced my confidence in both the dealership's service department and the value of Hyundai's warranty coverage.