Arsen Ashugyan, outstanding experience start to finish! Incredibly knowledgeable, professional and genuinely passionate about Porsche. If you are looking for a first class Porsche buying experience, I highly recommend asking for Arsen. I couldn't be happier. read more

Had an amazing experience with Arsen and Tony during my purchase experience. They stayed in communication with me the entire time and patiently answered all my questions. read more

This buying experience was fantastic. The entire transaction was extremely smooth. Arsen Ashugyan and Jamal Qasem took very good care of me. And the excellent service continued after the sale was complete. I needed help transporting a vehicle my wife purchased from another dealership and Arsen was the person who made it happen and put a big smile on my wife's face. This dealership is 14 hours from my home and is now my new Porsche dealership!!!!! read more

I am beyond thrilled with my experience at Stevens Creek Porsche. After finding the car he has been saving up for at the dealership, my son couldn't wait to take it home. It was his first time buying a car and Kris and Tammy made the process easy to understand. They were patient and professional, providing exceptional customer service. My son went home smiling and drove his first car off the lot. Thank you Tammy and Kris for helping make a memorable milestone possible! read more

Porsche Stevens Creek - Look at that smile! - Car Dealers Near Me - Santa Clara, California

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Recently sourced a 2025 Spyder RS for a client from this dealership with the help of Kris Yu. Kris was absolutely phenomenal, quick to respond, send over information about the vehicle, walk around video, etc. He made the process incredibly easy. I've dealt with over 100 exotic dealers and this was by far the easiest transaction I've encountered. Thank you so much Kris for all your help! read more

I recently brought my car in and had a very satisfying experience. I've been with this brand for nearly 30 years and have always trusted their service. I've also recommended it to many friends over the years. Recently, I went through a very unpleasant experience with a credit union, which honestly made me consider switching cars altogether. But this visit changed my mind. My car was quite dirty, but the exterior came back very clean, and even a small dent was properly taken care of through my insurance. While the interior felt more like a basic clean than a full deep detail, I still appreciated the overall effort. What truly stood out was their honesty. A passport I had lost about a year ago--and had searched for countless times--was found during the detailing process. That meant a lot to me. In times like these, when people can feel harsh and difficult, someone like Ron truly stands out. I've known him for many years--likely close to 20--and he has always been consistent: kind, professional, and genuine. I've visited other dealerships over the years and even gone to different locations, but whenever I came back, Ron was always there, just the same. That kind of consistency is rare. He is truly an asset to this place. Overall, I'm grateful for the experience. read more

Great experience at this dealership, my go to sales guy is Arsen, service department is great too! For the past year they are inviting many loyal customers for great events and this is highly appreciated - Thank you! read more

​I cannot recommend Arsen enough! From start to finish, he made our transaction completely seamless and stress-free. Arsen is the epitome of professionalism--he was incredibly informative, walked us through the logistics, and was completely reasonable and transparent with the pricing. ​What we appreciated most was the zero-pressure environment he created. He is truly one of the best in the business and just a genuinely helpful and nice guy. If you're looking for a smooth, honest, and friendly experience, go see Arsen! read more

While we haven't made a purchase here yet, we had very pleasant experiences the few times we've come in. John S and Tony C, both sales ambassadors were extremely helpful when it came to showing us cars and the one we were strongly considering. John sent videos and pictures when the car wasn't on site and Tony was very patient with us during our time looking at the car while trying to get us the best deal. Mariah, the sales manager, really does it all. She was sitting at the front desk greeting people all while contacting the banks to help us out. The inside is very clean, they offer snacks and water, AND most importantly you ALWAYS feel welcome no matter what you show up in. While we didn't come away with a purchase right now, we will be back. read more

Porsche Stevens Creek - Complimentary snacks - Car Dealers Near Me - Santa Clara, California

I had a really good overall experience at Stevens Creek Porsche. I worked with AJ, and he knew the Taycan inside and out. I came in already knowing exactly what I wanted, and he was ready with answers. No fluff. No guessing. Just solid product knowledge and straight talk. I had a specific car in mind. It had just arrived from Florida and was still going through the CPO certification process. That's where things got a little bumpy. The certification took much longer than expected. What was originally supposed to be fairly quick turned into about two weeks before I could take delivery. There were multiple delays along the way. In the end, the car was fine and only needed two new tires to qualify for CPO. But the communication gaps during that stretch were frustrating. Here's why I'm still giving five stars. When I expressed that frustration, AJ stepped up. He didn't get defensive. He didn't disappear. He communicated. He followed up. He made sure I felt heard. And he got things moving. At the end of the day, I walked away with an amazing 2024 Taycan 4S at a fair price. That's exactly what I came in to do. Things aren't always perfect in any big purchase. What matters is how people handle it when they're not. AJ handled it well. read more

Porsche Stevens Creek - The new Taycan that AJ helped me get. - Car Dealers Near Me - Santa Clara, California

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Just picked up my Audi A7 and had a great experience working with Arsen. From start to finish he was professional, straightforward, and never made me feel pressured I had been searching for a while and finally found the exact car I wanted. Arsen was patient, answered all my questions, and made the process smooth especially with financing and paperwork. He was transparent about the numbers and worked with me to make sure everything made sense. The car itself was in excellent condition, exactly as described, and the whole experience felt honest and efficient. If you're looking for a car and want someone who actually listens and takes care of you, I definitely recommend asking for Arsen. Really happy with my purchase and the overall experience. read more

Porsche Stevens Creek - A7 - Car Dealers Near Me - Santa Clara, California

Great experience working with John and Arsen! They were both super personable and knowledgeable. They made the car buying experience a breeze. Highly recommend! read more

Took the time out of my busy schedule commuting from the East Bay to Porsche Stevens Creek SJ to look at a few Porsches I was interested in. I finally struggled to get a hold of a salesman who didn't have a good attitude or understanding of my situation. Although I had a good chunk sized down payment with 800+ credit score, they seem to frown down on my credentials and qualifications. Wasn't happy or thrilled being serviced here. They're not humble kind hearted people, just gold digging vicious competitive salesman looking to make a quick buck off of you! read more

I'm traveling for business. I had some time to kill on my lunch break and I went in to Porsche Stevens Creek. I don't think I've ever been in a more unfriendly Porsche dealership than what I just encountered today. I said hello to one sales guy as he was walking by me and he just completely ignored me and walked on without saying anything. I am a longtime Porsche customer owning numerous Porsches over the last 30 years and this was very surprising to me. read more

Arsen was super cool and helpful! Had a great time at the dealership in discussion. Definitely recommend!

I've been buying cars from Arsen for years, and at this point it feels like more than just a business relationship--I came in to buy a car and ended up making a friend. He's always reliable, easy to reach, and genuinely there whenever I need anything, whether it's before or after the sale. What really stands out is how consistent he is. No pressure, no games--just straightforward, honest help every time. That's rare in this business. At this point, I'm a customer for life. I've sent friends and family his way and they all end up working with him and his team too. The dealership itself is also top-notch--clean, great atmosphere, amazing cars, and good people all around. Just an easy, enjoyable experience every time. read more

1. Elder Financial Abuse (CA Welfare & Institutions Code § 15610.30): By manipulating a 68-year-old loyal customer with conflicting verbal stories, withholding paperwork, and ignoring the fact that the car was paid in full, they used undue influence to retain your personal property wrongfully [1.1] 2. At 68 years old, I was subjected to what California law defines as financial exploitation by undue influence and omission [1.1, 1.2.2]. I brought my low-mileage vehicle in for a fast sale because l urgently required funds for an international family emergency to aid my long-time girlfriend in Ukraine. Why the "Lien Check" Was a Complete Lie The dealership staff used the excuse of "verifying the title" or "processing the loan payoff" simply as an easy script to stall you [1.1]. * They Had the Records: Because you bought the car from them in 2018, their internal customer database (which ties directly to their finance department) already showed the original financing terms and the subsequent payoff confirmation. * The DMV System is Instant: Even if they wanted to double-check against state records, dealerships pay for direct access to the CA DMV industry terminal. It takes them less than 60 seconds to scan a VIN and see that a title is clear and free of any lienholders. * They Manufactured a Process: They purposefully pretended they had to wait on"corporate processing" simply to keep your cash on their balance sheets for two weeks while they processed your vehicle into their used inventory [1.1]. Why This Matters For Your Legal Consultation The fact that you paid cash/paid off the vehicle years ago with this specific store is the "smoking gun" detail for your lawyer [1.1]. It proves the dealership acted in bad faith because they already possessed the data necessary to cut your check on day one Once my title was safely in their hands, the staff shifted the narrative, stating a check would take 10 to 15 days because of "Penske corporate processing" [1.1]. Over the course of nearly two weeks, the salesperson(Andrew 10 to 15 days), sales manager(Maria 5 business day), and General Manager(Tony Newell), all gave me conflicting timelines, culminating in the General Manager falsely claiming on day 12 that a check was sent via FedEx overnight. Did not happen. The Laws They Violated ® Car dealerships operate under strict statutory regulations in California. By acting the way they did, the staff at Porsche Stevens Creek crossed multiple legal boundaries: 1. Deceptive Acts and Practices (CA Vehicle Code § 11713(a)): It is a direct violation of California automotive law for any licensed dealer to make or circulate any statement which is untrue or misleading. Telling you "the check is good" to imply immediate payment-while planning a 13-day delay-is a textbook misleading statement [1.1]. CarProUSA.com. 1. Failure to Provide Immediate Documentation: Under California DMV dealer compliance rules, a dealership cannot engage in a financial transaction to buy or sell a car without providing the consumer with copies of all executed agreements at the exact time of signing [1.1]. Leaving you with only DMV release forms and absolutely no financial contract is an explicit compliance failure [1. 3 pillars of lies! The parenting company doesn't hold the core values definitely Porsche Stevens Creek emulate it! parents Penske Automotive Group (PAG) aims to deliver excellence to customers, value to stakeholders, and opportunities to team members, while aiming to be the premier global, diversified transportation services company. Their strategy focuses on digital retail expansion, high-end brand sales, and operational excellence to achieve growth.  Mission: Penske Automotive Group is committed to providing excellence to customers, value to stakeholders, and opportunities for team members across all operations.  Vision: To be the premier growth-oriented, international, and diversified transportation services company.  Core Values (Usage Examples): Penske's mission and vision are activated through three main pillars (often abbreviated as E3):  * Exceed: Delivering superior customer experience to build loyalty and trust through honesty and transparency. * Excel: Driving long-term stakeholder value through strategic acquisitions, organic growth, and continuous improvement. * Encourage: Fostering a culture that rewards achievement, cultivates talent, and promotes opportunity for all employees. Synonyms for Mission/Vision Drivers:  * Growth/Expansion: Strategic acquisitions, digital innovation, EV readiness. * Excellence: Operational efficiency, high customer satisfaction (CSAT), quality service. * Integrity: Accountability, trust, compliance. Usage in Daily Operations: The company operationalizes these principles by utilizing a, digital retail strategy allowing nearly 90% of purchases to be completed online, investing \$50M+ in EV infrastructure, and fostering a "people-first" culture for its 74,000+ employees. read more

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The experience at Porsche Stevens Creek was excellent. The team was responsive, helpful, and knowledgeable throughout the entire process. I would especially like to thank Kris Yu for his guidance both during and after the purchase. He continued to be highly responsive and was quick to answer specific and technical questions, often supporting his explanations with photos and documentation. His expertise and customer service made the experience seamless and enjoyable. The purchasing process was faster and more efficient than what I have experienced buying other cars elsewhere. All of the paperwork was prepared in advance and explained clearly and thoroughly. I would also like to thank Tammy Kim and Andrew Koustoumbardis for making the experience both friendly and professional. Thank you to the entire team at Porsche Stevens Creek for an outstanding experience. read more

From my initial introduction just over a month ago through a work colleague, all the way to driving off the lot with my new car, working with Tammy at Porsche Stevens Creek has been an exceptional experience! Thank you Tammy for your support throughout the process and for answering all my questions (sometimes responding to a 6am text within minutes!). Thank you Kris for being so thorough and detail oriented with your responses to questions about different specs and vehicle operation! You guys make a great team! read more

I came in to browse and ended up buying a Turbo S. The group there at PSC, to a person, is professional, knowledgeable, and genuinely happy to be there. I met and worked with four people - Arsen, Jamal, Kris, and Tammy, and they are all real car/Porsche enthusiasts. It was among the best car buying experiences I've had. Arsen, in particular, was a stand-out guy, due to his calm but knowledgeable personality and his integrity to follow through with his promises. I look forward to seeing them again. read more

This rating is for Porsche, not the dealership employees. My Cayenne has had camera issues since I bought it. Had it in several times under warranty. Service can see the issue exists but Porsche refuses to cover it under warranty, even though it's a known documented issue, unless it can be duplicated at the dealership. They will however fix the known problem if you pay $3400 out of pocket and not warranty. Tells me Porsche doesn't stand behind their products and doesn't give a damn about the customer. They have turned a long time loyalist into a Japanese car buyer. Good job! read more

I had the pleasure of working with Arsen at Stevens Creek Porsche. He made my car buying experience extremely easy and stress free. He is extremely knowledgeable and was very quick to respond to my questions. At the end I felt that Arsen went above and beyond to take care of me. I will definitely share my experience with family and friends and make sure they ask for Arsen at Steven's Creek Porsche. read more

Arsen is a true professional and sets the standard for white-glove service. I had a friend deciding between two Porsches. While he was traveling in Japan, one of the vehicles sold, so he decided to move forward with the second option. I reached out to Arsen, explained the situation, and asked what he needed from us. His response was simple and confident: "Don't worry about it. I've got you." True to his word, when my friend returned from Japan, everything was already taken care of. The car was prepped, the process was seamless, and Arsen handled every detail. The experience was immaculate--my friend was in and out with no friction at all. Even my daughter had a great time and experience during the visit. This was the second vehicle I've helped my friend acquire (the first being a GT350), and this Porsche experience was even more efficient. My friend is extremely happy and is already considering purchasing another car from Arsen. Thank you, Arsen, for your professionalism and consistency. I will continue referring friends and clients to you at Stevens Creek Porsche because of the exceptional, white-glove service you provide. read more

Porsche Stevens Creek - Car Dealers Near Me - Santa Clara, California

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I had an issue with a pre-owned vehicle I bought, but they resolved the situation very well.

I have been buying cars from Arsen at Porsche Stevens Creek for over 10 years, and there is simply no one else I would trust with such an important purchase. Over the years, not only myself but my friends and family have all become loyal clients -- we are truly customers for life. Arsen consistently delivers an exceptional experience: honest, knowledgeable, patient, and genuinely invested in finding the right vehicle, not just making a sale. His long-term relationships with his clients speak for themselves. The entire Porsche Stevens Creek team enhances the experience as well. Mariah, Jamal, and Ricardo are always warm, welcoming, and professional, making every visit feel effortless and enjoyable. If you're looking for a dealership that values relationships, integrity, and top-tier service, Arsen and the team at Porsche Stevens Creek set the standard. read more

Porsche Stevens Creek - Car Dealers Near Me - Santa Clara, California

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I want to give a huge thanks to Arsen for his responsiveness and helpfulness with my new car. Arsen was great to work with and went above and beyond in responding to my questions and concerns. I am not low maintenance but Arsen never made me feel bad about hitting him with a slew of questions and requests. He seemed genuinely happy to help. It gives you a great sense of confidence to work with people like Arsen and dealerships like Porsche of Stevens Creek. I would highly recommend them to anyone in the market for a new car. I know I'll be back at the end of my lease. read more

Came here to buy a used car advertised online. John, the salesman was very professional and knowledgeable. When I came back a couple days later to talk numbers, it took about three hours of carefully checking out the car, working a trade-in, and negotiating the price. Unfortunately, it took another four hours just for the paperwork. However, I must admit that this seems par for the course, but I'll never understand why. The only thing that went wrong was that after I bought the car, a few days later I noticed that one of the tires was slowly losing air. I brought it to my local tire shop who informed me that the aluminum wheel had a tiny crack right along the inner rim which was slowly leaking air. I had to get it replaced. read more

This review is for John Eggeling at Porsche Stevens Creek. I was there waiting 15-20 mins to pickup my Porsche, he was busy with a customer, however it was obvious that I was waiting for him. He did not acknowledge me, instead a regular that just arrived he greeted. I was annnoyed and let him know that I've been waiting. He then, asked who I was there to see, I informed him that it was Him, John Eggerling. I bought my Porsche from this dealership in 2014, I've worked with other service techs and never had any issues. However, because of John Eggerling, I will never come back to this location. Very unprofessional and does not care for the customer. I will no longer come to this location because of him. read more

Warning to Porsche Buyers - Deceptive and Misleading Practices at Stevens Creek Porsche I want to share my recent experience with Maria (the main manager) and Andrew (sales associate) at Stevens Creek Porsche so that others don't go through what I did. On Friday, November 7, 2025, I sold my 2018 Porsche Macan S (only 18,400 miles, originally purchased from the same dealership). During the transaction, both Maria and Andrew repeatedly reassured me that the check from Stevens Creek Porsche was "good" and made it sound like I would receive it immediately -- the same day. However, once I had signed all the paperwork and handed over the pink slip, I was suddenly told that the check would not come from Stevens Creek Porsche at all, but rather from Penske, and that it would take 5-7 business days to arrive. I was never informed of this before signing. If I had known, I would have taken my car elsewhere -- to another dealer or sold it privately -- where I could have received a fairer price and same-day payment. To make matters worse, when I tried to follow up:     *    Maria stopped answering my calls and only left a voicemail days later saying the check would come "Friday."     *    Andrew promised to "expedite" it but didn't follow through, even on his day off. This was a manipulative and misleading process from start to finish. I felt they intentionally waited until all paperwork was signed -- and the deal could no longer be rescinded -- before revealing the real payment terms. Their lack of honesty and transparency is unacceptable, especially from a Porsche dealership that should uphold the highest standards. I brought my car in out of loyalty, thinking that selling back to the same dealer I bought it from would be straightforward and fair. Instead, I was met with deception, misdirection, and no upfront disclosure. If you're considering doing business here, be very cautious. Ask every question and make sure you get every answer in writing before signing anything. I will never do business with Stevens Creek Porsche again, and I strongly urge all Porsche enthusiasts and buyers to shop online, compare prices, and even use AI-based car platforms that offer full transparency without manipulation or greed. Honesty should never be optional in luxury car sales -- and unfortunately, that's what my experience showed here. read more

Porsche Stevens Creek - 2018 Porsche Macan S with 18,400 miles - Car Dealers Near Me - Santa Clara, California

The entire staff at the Stevens Creek Porsche dealership were fantastic! Arsen was the main person that assisted in assisting my family find our first Porsche purchase. They made sure the process was done seamlessly. Other people like Van and Sayed were informative and detailed with the car knowledge and the agreements. Overall, the service by Arsen & the entire staff at Porsche did a great job! Recommend! read more

Just got an amazing 540i bmw from the help of Tammy she helped me and her team best service!!

I was honestly hesitant to visit Stevens Creek Porsche after reading it could feel transactional and lack a personal touch, but my experience with Arsen and Mariah completely proved me wrong. I came here on a friend's recommendation to work with Mariah. Right from the start, it felt like sitting down with friends and talking about cars, not a high-pressure sales environment. There was no rushing, no pushing, just genuine conversation and guidance. Arsen took the time to show me his own Porsche, walk me through several builds on the lot, and explain which options made sense for me and which ones I could skip. That level of honesty and transparency is rare and refreshing. He was always willing to patiently go through every detail, no matter how long it took. And he always picks up his phone on the second ring for all of his customers. Mariah was warm, approachable, and clearly focused on making sure I had a great experience from start to finish. She checked in throughout the process, made sure everything felt smooth and personal, and built a sense of trust you just don't find at every dealership. The entire experience felt white glove and VIP from the moment I walked in to the moment I drove away. I strongly recommend working with Mariah and Arsen if you're considering purchasing here. read more

I have nothing but amazing things to say about Porsche of Stevens Creek! The staff are incredibly helpful, knowledgeable, and kind. It was the first dealership where I felt like they were on my side. I want to give a shoutout to the wonderful team there, especially, Kris Y., Tammy K., and Andrew G.. It is a dream team over there, making dreams happen. We were there for a Porsche event, and it happened to have the car we wanted. Kris was quick to help us with showing us the car, he knew all the specs, and provided us valuable input on the car. Tammy helped out with the trade in process and registration. She was so detail oriented, patient, and kind! Andrew G was the finance guy, and he had walked us through all the financial paperwork and warranty plans. Andrew was very thorough and friendly. For the first time ever, I really enjoyed my car buying experience from the Porsche of Stevens Creek dealership. It was a great experience with knowledgeable friendly professionals that know and understand the car buying experience. I highly recommend coming here for your car! read more

Buying my first Porsche was a lifelong dream, and Porsche Stevens Creek made it truly special. The entire team, especially Arsen, went above and beyond from start to finish, far exceeding my prior dealership experiences. He made my family feel welcome and even invited us back the next day so my car‑obsessed son could see more of the cars up close. Highly recommend working with Arsen if you're purchasing your first Porsche or adding another one to the garage. read more

Zero, but that's not an option. We made an appointment James Shin. We sent him a synopsis of who were being brand enthusiasts with Audi for more than 25 years. We are considering coming to Porsche to purchase either a Macan 4S or a Taycan Cross Turismo. We texted him that we have owned several S4s, TTs, S3s and an RS6. When we met him, he got our names, but completely forgot what we came to look for. He was beyond overbooked. We were able to test drive the car...with the receptionist. Yes, the receptionist. The test drive was horrible. The receptionist kept telling my wife to slow down...she was 5 miles over the speed limit. NEVER had we needed an "escort" when we purchased any of our Audis. If this was the brand, we wanted nothing of it. We spent TWO and A HALF HOURS in the lobby to get to do THREE test drives. We were lied to about test driving the Taycan Cross Turismo. We were told that the car was on a test drive and would be back shortly. We literally pointed at the car, sitting in the lot, and asked about driving THAT one...again, test drive with the receptionist. When we asked questions about the car, his response was only....you'll have to speak with the sales guy. When we went back to the lobby, finally, we weren't offered any snack or beverage. Sad as it was quite warm and all we did was wait. I used the restroom quickly before we decided to walk out. Another sales person had approached my wife asking if she had been helped. She responded with, "Yes, were waiting for the Cross Turismo." THAT sales person responded with something along the lines of, "well, I don't work with those lines" and sat back down. We didn't complain while we were there, just walked out. As we were walking out James came running after us to see if we had any questions. I told him that we were torn between the Macan 4 and the Taycan Cross Turismo. He said ok and that he would text us. James texted us and asked if there was anything we wanted to know about the Taycan. We responded with, "Yes, how much is it?" He responded the next morning with, "Which model did you drive?" Thank God for the brand that we decided to give another dealership a try. VERY responsive and friendly. I'll be posting about them shortly. read more

Edward was the 2nd dealership we tried, and we are very satisfied. Patient, kind, diligent and found us the exact Macan we wanted, near new, certified, specific color combination and top rate white glove prep and delivery. Edward really made us feel comfortable and facilitated our buying experience, we never felt being sold, and he presented and then searched and found a car that checked all our boxes. Jamal, the finance manger was a pleasure, respectful and shared his favorite restaurant secret, which is another sign of Good People. Strongly recommend Edward, best if you call him, he made time with us with 15 minutes notice. The first Porsche dealer we went to, was very close to our home and really would have cost the Porsche brand a sale, I cold called Stevens Creek and within 2 visits we found the right car for us. Thanks Edward and Jamal! read more

5 star experience! I started a spec online and got an email from Arsen Ashugyen inviting me to come in to finish the design. He walked me through every step of the process and gave me really helpful tips, even showing me his own 911 which he had custom made. He didn't push things that I didn't need and knew which little touches to add to make a really nice design Once I submitted the order, I changed my mind about a few of the design elements and Arsen was very patient and helpful in updating my order each time. Every communication was seamless and professional and he's set the right expectations around the delivery time. I've stated out with a Carrera S and hope to upgrade to a Turbo S down the line and will definitely be working with Arsen at this dealership for my next purchase. I would highly recommend this dealership and Arsen if you're looking to buy a Porsche! read more

Porsche Stevens Creek - Car Dealers Near Me - Santa Clara, California

It's odd to start a car dealership review with a tale of stress but that's what brought me to Stevens Creek. I've been a Porschephile since before I could reach a car's pedals. Like many teens, I longed for an exotic sports car like a 911. Fast-forward fifty-years and I'm now retired and (finally) chasing my dream of owning a car from this storied brand. And here is the stress. After months of searching nationwide, test driving many vehicles in my area, and late nights researching vehicles and options, I found my dream Porsche. Unfortunately, it was on the other side of the country and up for sale on a holiday weekend. Deflated, on the 3rd of July I reached out to Porsche Stevens Creek and spoke with Arsen Ashugyan. He was Grace under pressure. With the dealership full of prospective buyers, he took the time to answer a dozen questions from me (on the phone) while simultaneously juggling other jobs and customers. He then got on a video call to do a complete walk-around of my dream car, start it and go through the options, and answer questions I had regarding delivery and registration. Mind you, this was on one of the busiest weekends of the year. I wanted to fly out and test drive but figured the car would be sold before the weekend ended(at the time there were only three certified pre-owned cars nationwide like this one). Arsen spent Saturday and Sunday going through the requirements to get me into this car (on the East Coast) and he was professional and patient throughout. After two weeks of anxiety, my 982 BGTS arrived and I took it for a first drive. When I finally pulled into my driveway, after hours of smiles and crackling exhaust notes, I emailed Arsen to thank him for making my dream come true. Without his diligent efforts, his tireless patience, and his wealth of experience none of this would have happened. I never thought I'd buy a car, especially a Porsche, without first touching it and test driving but thanks to Arsen it wasn't necessary. Next time I'm in California I hope to visit Stevens Creek for the very first time and shake his hand. This was an outstanding experience and I heartily recommend seeing Arsen and making your dreams come true. read more

Porsche Stevens Creek - Car Dealers Near Me - Santa Clara, California

We had an amazing experience purchasing a new Macan EV at Porsche Stevens Creek. Arsen was extremely helpful throughout the entire process - always very responsive and highly knowledgeable. We particularly appreciated that we never felt pushed into options we didn't need; we always felt like he genuinely tried to understand what we were looking for and what was important to us. All other parts of the experience were great as well, from the initial test drive to the tour of the vehicle when we picked it up (by Kevin). read more

Good service but the pricing is outrageous for basic maintenance even compared to other Porsche dealers. I brought my car in for an oil change which is offered at other local Porsche dealers at a price of 499-675 (which is already incredibly high) . Porsche Stevens creek quotes an oil change at $1175 which is nearly double the price of the highest dealer quotes I had gotten. This totally felt like price gouging and they have lost my future business on this one enormous overcharge. When you buy a car for over six figures, you expect higher than average maintenance, but I think the Penske group is doing the brand a huge disservice with this pricing . read more