Top notch service from a top notch crew. Friendly knowledgeable staff who know their packing and…read moreshipping services! I take all my shipping, packing, printing, needs here. The sisters Debbie and Heidi go out of their way for their clients and it shows. This location is well worth many repeat visits!

Postal Annex in Otay Ranch is one of those local businesses I genuinely enjoy supporting. The…read morecustomer service is always outstanding--friendly, helpful, and professional. They go above and beyond to offer options and alternatives that often end up saving you money, which says a lot about how much they care about their customers. The shop is run by two sisters who opened it about 3-4 years ago, and I've been coming here since day one. In all that time, I've never had a single bad experience. They usually have enough staff to keep the line moving quickly, even during busier hours, which is a huge plus. They offer a wide variety of services--shipping, mailing, passport photos, fingerprinting, faxing, and more. They even carry a great selection of unique products and gifts that you won't find elsewhere. Whether you're sending a package, needing official documents processed, or just stopping by for a quick errand, this place makes it easy and pleasant. I highly recommend Postal Annex Eastlake for all your shipping, mailing, and document service needs. Local businesses like this are worth supporting!

Great customer service and never busy when needing to take care of packages and employees are nice!read more

Had to rent a U-Haul van last minute. Was able to reserve one the night before which was awesome!…read moreAlso had the option for a dolly available which was needed. Customer service was amazing and speedy. Got the keys and was out within minutes. Easy to return as well. Price was definitely worth it considering how last minute my reservation was. $20 to rent and .99 cents per mile if you're curious. You can opt in for insurance also, we risk it for the biscuit though. There is a gas station feet away so it's easy to refuel upon return too. Overall, amazing experience. Thanks!

I've been a customer at this location for over 10 years and they Always have the best service!…read more Love this place! Everyone is always friendly and helpful!

Please don't come here for a Notary Services. They don't have a clue what they are doing. I came…read morehere to have some documents notarized. They messed them up. After I was made aware of there mistakes. I went back and they refused to make corrections without charging me.

Came in to pick up our package, John and Monica assisted us in locating our package. They were…read morequick and efficient and in being able to locate it. Their service is impeccable. We really needed this package that had our camera gear to take pictures of our newborn since I'd be delivering our son the following day. Thank you so much John and Monica for finding our package and we're truly grateful for your kindness and efficiency! Also thank you Mario, the FedEx driver, for being on the clock still!

If you are around Chula Vista and expecting a delivery from them, don't expect it to be delivered…read more It will say out for delivery but it will take more than a week and will wait for you to ask to hold it to this location for you to pick it up. I experienced it several times and the driver is always "Fernando". Fernando should be fired. Hire new people FedEx!

Customer Service is friendly, knowledgeable, and helpful. I was helped by Ruby and she was great…read more Storage facility is clean, safe, and secure as well as open later than other storage facilities throughout the week making it easier to access your things. I got 50% off the first month. Overall a great experience.

The women that work the front desk and friendly and attentive. They answer questions with…read moretransparency. The establishment itself is quite old and rundown. There are no amenities nor climate regulation within the units. The plus is their pricing and they lock in rates for up to 12 months.

Stopped by last minute for a quick notary service and the only staff that day was very…read moreaccommodating. He didn't rush me at all while I was figuring out my documents until I was ready. At the end, I needed a pen to bring with me and he just happily gave me one since they don't sell individual pens. Such a nice guy!

Super professional & efficient staff. This place seems like a well run machine. Customers line up…read moreand the staff simply takes care of each person's needs with their full attention before moving onto the next customer. They don't rush & in being so conscientious everything seems to go smoother & faster in the long run.

When is this place not ever busy. It's always busy…read more There's open space parking right in front of store during early morning hours. Other than this, coming to this location can be challenging due long wait lines. Also, not a big fan of the shopping center that this Postal Annex is located in. However, this location is has been the closest to my home for all my mail and package drop off needs. There's the same three staff that usually work at this location (1 male and 2 female). They're proficient, communicative and knowledgeable. They're good. The store has two entrances. Thank goodness. The place is small and can be congested inside when there are too many customers waiting in line. Sometimes, the line will end up extending itself outside the door way. Still not the best area due to delivery driver(s) utilizing same door space to enter and exit. More congestion. Nonetheless, staff make it work. There's been times I've left due to long lines and I end up going elsewhere.

Always a line. Always short staffed. Forever to get what you need. They seem to lose Amazon…read morepackages and boxes. Bentos lot of Postal Annexes. This is the worst!.

I regularly have very high value audiophile electronics boxed and crated thru the San Diego…read morelocation. The store manager is also the lead "knowledge worker" that does all the custom work -- Joe. His ability to quickly and expertly make custom packaging is without equal in my experience. Moreover, his packaging has survived global shipping because he is so careful and competent. Todays shipment was a 130 pound subwoofer. Protecting the dynamic driver required making an inner sleeve to exactly fit the curved contours. A hot glue gun was used to bind high density materials to the required dimensions. See the pictures to understand the excellence.

They have everything you could need. Or, they will make it! Friendly service. Can ship all…read morecarriers I.e., FedEx, UPS,USPS

I was out of the country and paid for them to forward my mail to new address, they didn't do that…read moreand ignore all my massages, coming to the place itself they have no clue what to and not helping. I can not get my mail back until they help me do that, but they refuse to do so. Terrible service and untrustworthy place with poor business ethics. Avoid at all costs!!!

I've had a p.o. box here at JD for years and never have had any problems. They speak English and…read moreSpanish and very helpful whether in person or by phone. They're very prompt to send you an email if a package came in. The address of the PO Boxes appears to be like a street address. No one would even know it's a PO Box. You can pay your monthly charge over the internet. Very reliable.