Cool sandwich spot I never heard of. They have lots to try and everything on the menu looked good to me. I went with the chicken club and was not disappointed. Entire thing was baked and toasty for me. They definitely hoot it up with the chicken and the flavor was great. I also got a cup of chicken pot pie soup which was excellent. Parking was easy and it wasn't a long wait at all for my sandwich. Will be back again to try others. read more

Potbelly Sandwich Shop - Chicken club - Fast Food Near Me - Bellevue, Washington

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Ordered from here and they forgot half of my order which was frustrating in the moment. I reached out to the manager and he was able to give me a refund and he made it up to me by letting me come in another day for free. Great customer service and the food is delicious! read more

I've seen Potbelly All around the Eastside and finally being in the mood for a sandwich I gave it a go. only on occasion am I into sandwiches and subs, but this visit I was in the mood and my impressions are that it isn't that much better than Subway, and I thought that Subway's prices have gotten out of hand leading me to stop going, that's pretty much I how I felt here. I eyed the menu and though they have deals, just like Subway I figured the portions would be small for the amount you pay. I saw on the menu they had a Meatball sub "Mama's meatball" - "Homestyle beef + pork meatballs smothered in marinara sauce, provolone, Italian seasoning." It does not match this description. It was bland and again compared to Subway's meatball marinara was just boring. I even had the sandwich maker add some ranch to give it some zing. No luck. I also had the Chili Mac which I was in the mood for. Interestingly, this was the best part of the visit. "Hearty beef chili with kidney beans, bell peppers and onions topped with our creamy, three-cheese mac" It pretty much delivered all that, decently cheesy and a hot consistent chili. I'd get this alone on an unlikely return visit. The sandwich (default size) and Chili Mac came to almost $21. Way more than it should be to me. For an average meal here, you could probably do better at the local deli in a grocery store, but the shine here was definitely the chili mac bowl/cup. read more

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Once I discovered their rewards program, I've been coming here about every other week. It's been solid. If you love hot, toasted sandwiches, this is a must try. You won't be disappointed with anything you get. They pretty much chop up everything and toast it. It makes it easy to eat and just delicious! I've gotten some variety of the following sandwiches. Meatballs (5): Can't go wrong with meatball anything, but the way they do it is pretty good. Instead of large full-sized meatballs, they cut it up so you get some meat in every bite. They still have some large meatballs, but its spread out more evenly. Also, some people would frown at putting lettuce or tomato in their meatball sandwiches, not here. Since they chop everything up, it makes it seem like it was supposed to go in there. Amazing! Turkey and Chicken (5): Again, if you were thinking sliced turkey or large slab of chicken breast, you'd be wrong. Diced chunks of each in every bite so you're not overwhelmed by any sauce, meat, or toppings. I almost feel that they mix everything in a bowl first then put it through the toaster. It's good. Cubano (3.5): Had to call this one out separately since I'm a cubano fan. It was good... and I will likely get it again, but it just didn't have the same satisfaction for me as a true cubano. It was "cubano-esque" or had the likeness and ingredients of a cubano. I feel that all the flavors are there, but it's the potbelly style. So chopped up and toasted. I sort of like my cubano with whole items. Maybe its just me. It was good, just potbelly style. This particular potbelly does a good job. I've only been to this one and the Issaquah one but they're pretty consistent here. There are times where this location gets swamped during lunch time though and I realize its difficult to plan for with random businesses coming in to the office at different times. Just be aware, order early, and don't rush the process. Your tasty sandwich is at stake. Overall, the potbelly sandwich style is a winner in my book. I do feel that some specialty sandwiches lose its draw with this style (cubano) but overall is a winner. Highly recommend a try. Solid 4.5 shop. read more

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The door of this restaurant is so heavy I threw my shoulder out and had to eat my meatball sub like a dang DOG. Great food and will be back , I give you a 4 read more

Ordered a tuna wrap and found that it was completely sodden with mayo. I get that I ordered it with mayo but this is ridiculous. I had to use a fork and knife to eat it read more

Well I tried Potbelly and it must be the people that own this place that have the Potbelly!! Sure the chili was good but wth this is a $10 chili. Rip off alert!!! What are you trying to get rich off your customers!!! Scammers!! $10 sandwich where's the beef!!!! This place is yawn and done!! read more

Potbelly Sandwich Shop - My $10 sandwich next to my $10 chili. Ripoff Alert!!!! - Fast Food Near Me - Bellevue, Washington

We've come by a number of times on the weekend and the Saturday hours printed on the door are seemingly randomly respected. I suppose my review is that this Potbelly is fine on the weekdays but inconsistent on the weekend and in a world where it's very easy to update hours, I find little excuse in teasing your would be customers. read more

It's below average sandwich shop. I had a roast beef sandwich today during our office lunch and it looked as if it was made by a 10 years kid. Neither taste or the presentation were good. I will not place another order from there. read more

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Drove 30 minutes here just for them to be closed at noon on a Saturday. Very disappointed Since parking took even longer too find

Ordered a avocado turkey sandwich from here yesterday. Gave me diarrhea.... Also would like to add the sandwich came out and I ate it right away and it wasn't toasted enough read more

Their sandwiches are amazing and quick! The employees weren't very experienced, though. It had a very wooden feeling, and it smelled like sandwiches. I recommend this place whenever you want any sandwich style. They even have PB&J! read more

I love this little gem...I know it is a franchise, however this DT Bellevue location is hands down the best PB I have been to. Friendly and efficient service, never gets an order wrong, and tasty overall. Big fan of The Wreck (minus salami, add heavy tomato, lettuce, onion, pickle, mayo, oil & Italian seasoning). And - don't miss their chocolate malts! read more

I can't say much of their food, because never actually got any sandwiches. Instead we got yelled at and turned away..... worst management ever. We tried to order lunch online but our order was denied due to it being busy. Then we called. Denied again and were told to come in to order. When we got to the store, we were told they were too busy, and that we should have ordered online. Wait what?!?! Shouldn't a business appreciate patrons?? When we were asked how many sandwiches all together we said 8. We were then told that if our order was too big to take online or over the phone, we just shouldn't have come. When I asked for their corporate number after being yelled at by the manager and by an associate who wasn't even part of our conversation, I was told they didn't have it and she walked off. When I asked the manager to step aside so we could chat privately instead of me being humiliated in front of all these guests, she said "no. I already told you, I'm busy!" Worst management I've ever seen. I wish I would have recorded this but alas, I didn't expect to be yelled at for trying and ordering lunch... read more

This was a solid sandwich! The bacon was crispy and very peppery, which made my tongue tingle from the spice. I got the BLTA which has avocado and it's superb! I also added pickles and cheddar cheese which really set it off! Like a Fourth of July firework display on my tastebuds! This was wonderful! read more

Not a fan. This place was disorganized and the sandwich I had was awful. It took forever to get my food because the staff was so backed up. I hope they have a plan because with the lunch rush, people were waiting up to 20 minutes to get their sandwich. The only staff that was cordial was the person assembling sandwiches after they came out of the toaster and he was clearly overwhelmed and needed help. He even asked for help due to the back up and, what looked like the manager on duty didn't step in. read more

Besides the doors being heavy as heck to open to even enter this sandwich shop...it's a great lunch spot for sandwich lovers! Do try any of their vegetarian sandwiches, soups of the day and all their cookies! So delicious. I also like the fact that they carry Zapps chips here. Those are way more legit than most potato chip brands. Service here is A-OK. Not overly friendly, however, at least not rushing and rude. read more

Potbelly Sandwich Shop - Busy yet still efficient on a weekday - Fast Food Near Me - Bellevue, Washington

The only reason they are even getting 2 stars is the actually got my order right on Wednesday and the sandwich was delicious. Made the same order through Door Dash (just like Weds) and, man, don't know who was working today (08.30.18) but they need to fired. Ordered the tomato mozzarella sandwich with basil pesto and feta with macaroni salad on the side. I received a basil pesto with feta cheese on flatbread. No tomato. No mozzarella. No spinach. Nowhere on the menu does it say you have to request those items even though there is a section where you can click tomatoes and mozzarella along with a bunch of other items. Why the hell would I even think to click tomatoes or mozzarella when it is a freaking TOMATO AND MOZZARELLA SANDWICH. Here is their description on door dash: Fresh Mozz and provolone toasted and then topped with spinach, tomatoes, basil pesto and balsamic drizzle on FLATS. Does it look like I got any of that?! On top of that, no fork or spoon for the macaroni salad and had no access at the time to get one. I was hungry so I ended up eating that pathetic excuse of a "sandwich" and eating the macaroni salad with my hands. Door Dash would only refund me $4. Never. Ever. Again will I EVER order from this place again. Seriously, how the hell does one even begin to screw up a TOMATO AND MOZZARELLA SANDWICH?! It even tells you in the name what goes on it. read more

Potbelly Sandwich Shop - Fast Food Near Me - Bellevue, Washington

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FOOD SAFETY! - Just ordered this morning (8/26/21) from the this potbelly in Bellevue. Ordered thru UberEats. Besides the fact that the delivery was late and took 1 hr and 13 mins to deliver...When it arrived 30 mins ago, I started eating the Italian sandwich only to find out after taking multiple bites, the BREAD HAD MOLD ON IT! How does any establishment let something like that happen??? I would have posted this review sooner than 30 mins, but I had to waste time submitting a food safety issue form with UberEats. Don't know if I can order from this store again. If you read this...buyer beware. read more

Potbelly Sandwich Shop - Close up of the mold I discovered on the sandwich I just ordered and had delivered to me. - Fast Food Near Me - Bellevue, Washington

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Sandwiches are on par with all other locations. This store is located in the heart of downtown so it's too bad there's no validation for parking at nearby garages. Would have enjoyed eating inside of having to take it to go. Plus is that it's located close to downtown Bellevue park so great choice for a picnic. Clean establishment - including the bathrooms. read more

I love it very much It is really great sandwich And the taste and the bread is unbelievable I don't understand why they have a such low rating. read more

Usually I order lunch through their app and just specify the pick up time convenient for me. Last week, I ordered salad to pick up at 12pm and didn't get my order till 1pm because they said they are really busy that day as it's free soup day. And no apologies or perks for being 1 hour late for a salad order. The salad itself was soggy with brown lettuce and bad mushy tomatoes. The salad usually have boiled eggs, but they completely forgot to add that. Never again to this place. read more

Potbelly Sandwich Shop - Fast Food Near Me - Bellevue, Washington

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I made an order online just before leaving work, since I can pick it up and take it home. However, they didn't have my order (I might have just ordered for the wrong location or not submitted the order properly). It didn't really matter, because they are pretty quick, and it wasn't busy around 5:30PM. My sandwich was good and hot when I got home. My wife also loved hers. The funny thing about Potbelly is their sandwiches aren't "foot long", but they fill me up just as much (if not more). My office gets their sandwiches all the time for small events, and they are always good. Their jalapeno relish stuff is particularly good. read more

***UPDATE: Dana, thanks for the canned response lol. No, I will not be taking additional action to email you. If you want to make things right, the ball's in your court. I would suggest secret shopping your own restaurant and watch how your employees interact with your customers*** This is a high volume lunch location, and Potbelly puts out a good product. Unfortunately the staffing at this location needs major improvements. These are some of the grumpiest employees I've ever encountered. I try to order online just so I don't have to interact with them. One time in particular, I was at the register attempting to pay and the cashier was arguing with me about what I ordered. It was sitting right next to her and I said that's my food right there and it's X. Her response was no it's not, and we went back and forth causing a scene. I just wanted to pay and she made it incredibly difficult on top of her being flat out wrong even though it was literally staring her in the face. I'm baffled every time I see her in there working the register because she has zero customer service skills, but there don't seem to be better options working there. Today I went in after placing an online order and had earned a free cookie through the rewards. The grumpy guy "helping" me more or less blamed me and the system that the cookie wasn't included, but he eventually caved and allowed me to take the cookie. Having worked in restaurants for over a decade I've seen hundreds of people that would've handled that with a smile and not made me feel bad about asking for something I was promised. Why potentially lose a customer over a cookie? I would suggest a management change and some cultural training. read more

Potbelly is a great spot for a quick, healthy meal! Their sandwiches are tasty, service is friendly and the line moves quickly. Downloading their app is a MUST! They have a rewards program and more importatnly you can order from the app and skip the line during the lunch rush. My favorite sandwich is the turkey on white bread with all the fixins! The hot peppers can sneak up on you if you're not a fan of spice, but I usually get everything on my sandwich. They also have cookies, shakes, and smoothies if you want to mix up your order or feed your sweet tooth (yes, I get a lunchtime sweet tooth). read more

After a year of ordering a Wreck my way, substituting one meat for another and a different type of cheese, I was told they couldn't custom make my sandwich the way I wanted anymore without charging me about 30% more! Looks like all they want is your money and not to make you a sandwich the way you would like it. Probably my last time at that Potbelly. read more

I went here for lunch recently to try out their sandwiches for the first time. The shop is just east of the Purple Cafe. You can actually park in the Bellevue towers garage, and then have your parking validated with your order. Inside there was quite a strong "Seattle-ish" vibe with all the decorations and the solo musician performing. I ordered the grilled chicken and cheddar sandwich. As the sandwich was getting prepared, the guy there started a conversation with us. He was very friendly and made us feel welcomed. The sandwich itself was pretty good. I finished it up pretty quickly, and ended up wanting to get another one, but decided against it. It's definitely a decent value for it's quality. If I'm ever digging sandwiches, I'd probably hit this place up over Jimmy John's or Subway. read more

Potbelly Sandwich Shop - Inside the shop. - Fast Food Near Me - Bellevue, Washington

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Upon coming here from LA and arriving on a weekend, it was a little difficult for me to find this place. This place is located on the bottle of a corporate like building. Parking structure seems to be closed on weekends. At least theres was a B of A parking lot as well as street parking and a CPK lot parking one block away. (Oh, I and think I saw a farmers market up the street while waiting). I always appreciate a well made sandwich and Potbelly doesn't disappoint. Ordered the A Wreck (salami, turkey, ham, roast beef, and swiss are all the cuts I like) and the Roast beef with a shake. I do like the A Wreck but I couldn't really taste each and every sice of the meat. And if you want the know or in this case...you might not want to know the nutritional value as well as the sodium of this sandwich, you can click the link here. http://www.potbelly.com/Food/Nutrition.aspx Prices are decent but they are exactly what you paid for. Food is tasty, reminds me a little like Quiznos. However, portion sizes are a tad on the small size. Maybe I am used to just larger size Banh Mi and Togo's Sandwiches down here in LA. So come here to try something slightly different but not mindblowing. Great for quick lunch. read more

First time visiting this neighborhood location. Ordered on-line 1-hour before requested pick-up time. Arrived at pick-up time and order was not ready. After waiting 10-minutes, asked about order was told it was coming right up. Waited another 10-minutes and asked again and got the same answer. Requested the order be canceled which the merchant happily agreed to do and I walked out never to return. The staff seemed to care not at all whether I got served or not. So disappointed. read more

How many people does it take to make a sandwich at Potbelly? Um...I think two? A couple days ago, I jog walked over to Potbelly for an off site lunch. There are plenty of sandwich options in downtown Bellevue like Subway, Quiznos, Specialty's and Jimmy John's which are just the chain ones. There are numerous more. It is a crowded field, but there is room for Potbelly. Potbelly is located in Bellevue Towers which is in that same building that Barrio formerly was located in. There is parking in the building if you are coming here specifically to eat at Potbelly. You just need to get validation. Though this place seems more tailored to the work crowd. The restaurant has a little bit of a quirky feel to it. I mean, have you seen live music being offered at a chain sandwich place? I think this is cool as it helps to differentiate Potbelly a little bit from their competition. Sandwich prices are pretty reasonable at $5.00 or less for a standard version. They also have salads, soups, chili, smoothies, shakes and a handful of small sweets. I tried the A Wreck (as in I feel like a wreck) sandwich ($5.00), which is fitting because that is how I would describe the ordering process. It is not as confusing as ordering a burger at Five Guys, but a bit more difficult than it needs to be. The main problem being that there are too many people in the sandwich making process. Being that it was my first time visiting, it was difficult determining who to provide my sandwich order to. Once I did and the process was started, the main sandwich ingredients would be piled on and go through an moving oven to toast. On the other end, another person would take over the process who will then ask you what you want on your sandwich. Again, it was confusing on who was handling this next step due to there being so many people working on the sandwich line. Since I could not see what toppings are available, I did the simplest thing which was to ask for everything. I kind of wish the sandwich making process here was more like Subway or Chipotle. I think that Potbelly really is like those places, but the design layout makes it seem like it is not. As for the sandwich itself, it was delicious. The A Wreck has salami, roast beef, turkey, ham and Swiss cheese which is a great combination. Though I was not expecting carrots and peppers in the sandwich. And yet it works. The carrots add a crunchy element and the peppers provide a pickle taste to the sandwich. And the regular white bread is an awesome base. As an afternoon snack, I did also get the dream bar ($1.40) which is a nutty crumbly type goodie. A nice late afternoon treat to get me through hump day. In closing, I liked the food at Potbelly. I just think the sandwich process could use some simplification. As a first time customer, it was confusing. It will take another visit or two here to get the ordering process down. read more

I'm amazingly surprised I like a sandwich shop! densely packed and not messy. almost like a banh mi. I'm not a huge sandwich fan but this is like a polished Subway with similar prices. however the veggie sandwich is not vegan. It's mushroom with a bunch of different cheeses! read more

Potbelly Sandwich Shop - Fast Food Near Me - Bellevue, Washington

I really really wanted to like it here. I lined up for 20 minutes on opening lunch day - i was so eager that I came in the morning hoping for breakfast. I ordered a Thin Cut Italian sandwich. I didn't mind the lineup. A staff member with a wireless tablet came through the line taking our orders, which was nicely efficient. The decor was fun too - meticulously haphazard is the great phrase that comes to mind. At the end of the day it's about the food, and the sandwich was quite disappointing. Although I like the flavour of the meat, the bread was not crispy enough for a toasted sandwich. I'd still take Jimmy John's over this. I'm disappointed but I'd like to give it another chance. I just won't be in a hurry to do so. read more

Ughhh, I was so excited when they opened since it brought a bit of Midwestern memories back for me (they have lots of locations in Chicago where I grew up and went to school). I happily went to this location once or twice a week when I worked in downtown Bellevue when they opened but after heading to this location the last two previous weekends not making that mistake again :( Their quality/quantity unfortunately has gone down. The sandwiches seem skimpier for ingredients and the soup was so salty the last time I picked it up. The last time we went was the worst where they were inefficiently staffed and I was stuck waiting for six minutes at the register just to check out while the sandwiches got cold since the cashier was making shakes for a customer inline two spots behind me... (Their sandwiches don't taste great when they are cold which they were very by the time we got home).. Heading to Jimmy Johns from now on! read more

Today, I was debating on trying out Potbelly for the first time or having Taco Time for lunch. I decided on Potbelly, just so I could try something new. I was looking at their menu online and telling myself all the things I was going to order. I guess I kind of got my hopes up... I did the pick a pair where you choose a sandwich and mac n cheese so I ordered the tuna sandwich with mac n cheese with bacon, side of chicken pot pie soup and a strawberry shake. The tuna sandwich was missing so much flavor. Maybe because I like to add a lot of onion and garlic powder when I make it at home... the mac n cheese was decent but the added bacon was hard. The chicken pot pie soup tasted nothing like chicken pot pie, I don't think it even had chicken in it. The only satisfying part about my meal was probably the strawberry shake. read more

Potbelly Sandwich Shop - Mac n cheese w/bacon, chicken pot pie soup, tuna sandwich and strawberry shake - Fast Food Near Me - Bellevue, Washington

In the area and really wanted a sandwich. I also love my sandwiches toasted nice and warm, esp on a rainy day. I scrolled through my handy-dandy Yelp app... and... Potbelly it was! Reviews do not lie. Potbelly's housemade hot peppers was the BEST thing on my turkey sandwich! I love love love love love them. If I made sandwiches more often at home, I'd probably buy a jar. I'd go back JUST for the peppers on the sandwich. I mean, really.. a turkey sandwich is turkey, cheese, some spread (mayo and dijon mustard), and veggies. These peppers take it to the next level- delightly hot and crunchy, they added pizazz in every bite. I also like that the portion size isn't crazy. There wasn't an option for a half sandwich, which had me thinking that I'd be taking half of it back home for a snack later. Nope- either was I super starving or it was the perfect size for me! Which usually means that most people will likely want a side or two with their meal. Pretty chill atmosphere. I was early for the lunch rush; no one greeted me though, which was kinda meh. Love the tall barstools to sit on and the cool decor. Would totally come again. For the hot peppers, obvi. read more

Potbelly Sandwich Shop - Turkey sammie - Fast Food Near Me - Bellevue, Washington

3.5 stars. 4 star quality with 3 star bang for your buck. to be fair it did taste good and the ingredients tasted fresh. Glad I tried it but would prefer Subway or Quiznos any day. I had a free sandwich coupon so I chose the largest most expensive sandwich, the turkey club. At almost 8 dollars I thought for sure this thing would fill me up but it didn't. read more

Potbelly Sandwich Shop - Fast Food Near Me - Bellevue, Washington

Part of my BEST series... LOVE the malts here!!! Best by far from all the malts I've tried in the area. These actually have a malty flavor and don't seem like pure sugar with a whopper mixed in. They're thick, creamy, sweet, and oh-so-malty!! YUM!!! I've only had the chocolate malts here, so I can't really speak to the others but I haven't had the desire to try any of the others either because the chocolate malt is AMAZING!! I also like how you get a little cookie on the straw with the malts (although, after being to a different location recently for a malt fix they didn't do the cookie so I wonder if the chain stopped doing that or if it is only the Bellevue location -- personally, I'm a fan of the little cookie!). This is a seriously yummy dessert after a good sandwich. Well done, Potbelly!! read more

I just ate here for lunch today and... well I'm not sure if it's really worth the fuss! I've had it once before when I was in Maryland but I don't remember what I got or whether or not it was good. I mean, they're just sandwiches... and honestly, I prefer Jimmy John's, call me crazy. I ordered the vegetarian with extra turkey because I wanted mushrooms but I wanted meat too. It was tasty sure, but we were in line for about 15 minutes and I don't know if it was worth it. The prices are decent and their shakes look really good so maybe I'll give those a try sometime but they're high caloric... Sandwiches are about $5-6 which is nice but they're really not that great, in my opinion. read more

My review on this place will be short 'cuz has too many good reviews already that I agreed with, lol. Three things to remember of this branch; 1) Excellent customer service- My friend, Sarah, and I arrived there during their busy lunch hours, wondering around what to do the first. The guys never rushed us, rather, helped us thru the process to order with SMILEY all...the...way... 2) Great Price & Fresh ingredients!!!!!- Oh my... How can they maintain the sandwich price of $5.xx with very good quality of materials????? I opened up my chicken salad sandwich and observe how fresh the ingredients were. I was satisfied! 3) It was very entertaining with live music and all. That doesn't come too easy in Seattle/Bellevue area; having live music at the sandwich shop....! read more

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I would give 3.5 stars if I could. Don't get me wrong, their sandwiches are great, Just not 4 star in my opinion. I really like to go here when k want something quick and tasty. I prefer jimmy johns especially the bread but sometimes I crave a hot sandwich so potbelly it is! Tip: the peppers are the BOMB! read more