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    Pristine Plumbing

    4.6 (1.4k reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Pristine Plumbing

    Bathtub installation

    Bathtub repair

    Drain installation

    27 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Hydro-jetting

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Pristine Plumbing Photos

    Recommended Reviews - Pristine Plumbing

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    Reviews With Photos

    Backed up shower
    Jeffrey M.

    Wow--this was a doozy! We had used Pristine previously, but this time around it was a disaster. We needed the valve replaced so we could get our new fridge installed. Kevin, the technician, came out and did the work. Price seemed incredibly high at almost $850, but I trusted it (and I just needed it done). He was here for less than an hour and when he was about to leave, there was still a crazy hole due to where he cut the drywall. He wouldn't complete the job, told me he wasn't trained for it, and then told me he should have said at the start he wouldn't repair the drywall. When I talked with his boss, Dwayne, I was told Kevin should have told me he wouldn't repair the drywall and he is not trained for that. Dwayne then said he'd get someone to repair the drywall at 9 AM the next day--that we would be the first appointment. My wife rearranged her work schedule and despite a number of attempts to follow-up to see where the guy was, Dwayne never answered my texts. Ultimately someone showed just after 12 PM. I texted Dwayne to let him know, and he continued not to acknowledge my communication. Yikes! To make it all worse, when we woke up this AM, the toilet was backing up into the shower. This hadn't happened, and the only coincidence is that Kevin had been playing with the water line the day before when changing the valve. The lack of transparency and communication would be obvious to anyone. Such an incredible disappointment! Still waiting for Dwayne to reach back out to me to share how he's going to make this right.

    Van D.

    I came home one night to a sink leak in my bathroom and put out Yelp inquires based on the situation, and attached a few photos. Pristine Plumbing was one of the first companies to reply with the earliest possible on site assessment. Their initial visit is at NO COST, which is much appreciated. Amanda Yelp messaged me back with some questions and was able to help me with scheduling the appointment. I was given a time frame for arrival. The business also sent me a text with the technician's name and that they were on their way on the day of the appointment. Daniel B. was the certified technician dispatched to do the assessment. He was wearing the Pristine Plumbing uniform with his name on it. It was very reassuring that it was the correct person to let into my home. Daniel was super polite and I appreciated that he brought shoe covers to put on when coming into the house. Daniel was very professional and thorough with his inspection. He found the leak... however there seems to be damage to the wall, floors, and vanity. Yikes! These tiny leaks are so troubling cause they go by unnoticeable. Following the appointment he sends me a job description regarding the situation and also an invoice for the sink faucet. Given how the damage is beyond just the faucet, we have to proceed with a provider who is able to work through all the fixes and able to work with the landlord's insurance. Nevertheless I am very grateful for Pristine Plumbing's support on a short notice and will definitely think of them in the future.

    Date of Estimate received for reference
    Devin H.

    Paid for leak detection and spoke to Eddie on 2/10 and received an estimate on 2/11. Called with questions on 2/11 and haven't heard back from them since. Eddie said they would have to get the walls tested before starting work but he knew just the company so we called them. Still no response from Eddie and not only has a Restoration guy that he recommended showed up but the guy after that person to actually test the wall. During this time I called and got ahold of Amanda. She gave me her personal number to text and I'm getting radio silence from her as well. It's been 11 days since we called them and we've paid nearly $900 between their leak detection and the test they insisted on and despite tests coming back negative for the area they'd be working on I still haven't gotten so much as a voicemail or text response and the leak hasn't been fixed. Not only does it feel like we're being ghosted but the Restoration and abatement guy he recommended from another company suggested we shouldn't go through insurance only to send us a $5000 estimate to remove less than a panel of drywall. This isn't including Pristine's actual fix. I dont usually make reviews because I understand everyone has busy lives but after spending nearly $1000 and speaking to a handful of people without getting so much as a "No" kind of forced the issue.

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    1 year ago

    Dwain Bush did an amazing job! He is an exceptional technician and person! Thank you! Highly recommend Pristine Plumbing.

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    2 years ago

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    1 year ago

    They seem to waaaay over price their quotes. I reccomend getting competing quotes before deciding to go with them!

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    2 years ago

    Needed help with low water pressure and they came next AM. Found the problem and came up with a solution

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    2 years ago

    Polite, fast and clean. (I need 85 characters to post a review so here you go) *********

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    Page 3 of 36

    Pristine Plumbing Reviews in Other Languages

    Ask the Community - Pristine Plumbing

    Can they install water conditioners?

    I believe they can. I know that install whole house water filtration systems and water descalers.

    How much is cost to install a corner shower?

    The owner replied that the initial request was to deal with all the problems of water leakage, and we also looked for other companies to quote, and finally chose you, and also sent an email to clarify that all the problems and repairs should be… Read more

    View All 7 Questions

    Review Highlights - Pristine Plumbing

    As always, thanks to Richard Cadogan, owner, for being a good businessman and having such a great business!!

    Mentioned in 111 reviews

    Read more highlights

    THE Water Heater Company

    THE Water Heater Company

    4.8
    (283 reviews)

    I first spoke with Zach over the phone, and he was very pleasant, helpful, and easy to work with…read morethroughout the scheduling process. Daniel installed my new water heater today, and I couldn't be happier with the service. He was extremely thorough and never rushed the job. While replacing some valves, he discovered another leak from an old section of pipe and quickly identified the issue. He replaced the faulty pipe at no additional charge, which I greatly appreciated. Daniel was polite, professional, and patiently answered all of my questions, taking the time to explain everything clearly. He was also very careful while working, making sure to protect my walls and surrounding area when using a torch to solder the pipes. He kept the work area clean and showed great attention to detail throughout the installation. Overall, I am very satisfied with the work Daniel and Zach provided. Their professionalism, honesty, and quality workmanship made this a great experience. I would definitely recommend them to anyone needing a water heater installation.

    Truly an Honest Review -…read more First off, The Water Heater Company fixed the issue with the pilot light on our Rheem Professional water heater, which had been going out after hours or days of use. This had happened in the past when we first purchased the unit about four years ago. At that time, I replaced the burner assembly and control valve, and the problem was solved. I never found out the exact cause, but it was fixed. Fast forward to today, and the same issue started happening again. Unfortunately, I was away on business, and my wife was home with the kids, getting tired of relighting the pilot every morning and sometimes multiple times during the day. We called The Water Heater Company, and their service and communication were excellent. After diagnosing the issue, they contacted Rheem and ordered replacement parts under warranty: the burner assembly and control valve. They gave us three options: replace the two parts under warranty, replace the entire water heater, or install a tankless water heater. Because this is a very expensive unit that otherwise works well, we chose to repair it. Here's my honest opinion. As a fellow tradesman, I understand that skilled work is expensive. Still, the labor charge of $800 felt very high for what was essentially a warranty part replacement. The first visit took about an hour, and the second visit took around 50 minutes. I understand there's drive time, phone calls, office staff, insurance, tools, and scheduling overhead, but it still seemed excessive. Maybe I'm looking at it through the eyes of someone who usually handles these kinds of repairs myself, but I was away for an extended period and needed the problem resolved. So I'm torn on the rating. Quality of work: 10/10. Professionalism: 10/10. Price: 4/10. In the end, though, I paid for peace of mind and have the issue fixed correctly than save a little money and end up with a possible poor repair.

    Efficient Plumbing

    Efficient Plumbing

    4.9
    (511 reviews)

    Our 15 year old water heater started leaking and I called our go to plumbing company that we have…read morebeen using for many years now. Thank you Efficient plumbing yet again for your service and timely installation. When we called my husband scheduled the plumbers Steve and Hector to come out the following day. They had a look at my water heater and determined it needed to be replaced. We had been wanting to get a new tankless water heater for quite some time but my husband wanted to wait until we were in need of replacing our current hot water heater tank. Steve gave us a quote for replacing our current 75 gallon water heater with a tankless Navien model that would go in our garage in the same place as our old water heater. The price was fair and we agreed to go with the work. Later that morning Efficient Plumbing ordered our tankless water heater, delivered it, removed our old water heater and installed the new tankless water heater for us. They did an amazing job with all the necessary modifications to make the conversion from tank to tankless and we were thrilled with the end result. We now have endless hot water that we once never had. Efficient Plumbing has once again came to our rescue when we have been in need of a plumber! They are the best plumbers and I will continue working with them on any future projects or improvements that we may need.

    A few weeks ago we woke up to find a bubble in our dining room ceiling from water that had been…read morefilling up while we were asleep! This is any homeowners nightmare and I called Efficient Plumbing right away. We have used them for many years and sadly this wasn't our first water leak. Evelin answered the phone and walked me through on how to shut the water off to the house immediately to stop the water damage. Hector came out within the hour and got to work diagnosing our issue. He is knowledgeable and very experienced and we always feel like we are in good hands. Our ceiling was opened and it turned out to be a copper pin hole leak on the water line in the ceiling above the dining room that feeds our master bathroom. Hector skillfully repaired the water leak and also advised us to consider a whole house repipe since this was not our first leak. They gave us their estimate the same day for the whole house repipe and even offered to credit the repairs made with Hector towards the repipe which was a big help. We decided to move forward and had them repipe our whole house the following week. They got it done in one day and everything went great! A few days later the drywall was patched up and we were all done! There are many many plumbers in our area but after years of consistent quality workmanship and customer service, I only use and trust Efficient Plumbing.

    Just Right Services

    Just Right Services

    4.8
    (427 reviews)

    Summer is around the corner so I wanted to get a tune up for my HVAC. I inquired through yelp and…read moreit messaged 5 places so I just went with the earliest appointment. I had low expectations as my previous technician with a different company from last year barely did anything and did not even check our drain line inside the home. McShane was our technician and he's the reason I'm even leaving a 5 star review. He explained what he was doing and answered all my questions. He was respectful of the property, used shoe covers before entering, and asked permission before moving things around. You notice those little things when you've had a bad experience in the past. I would say the value is also worth it. It was $85 for the tune-up. I was obviously looking for something cheaper but you get what you pay for. Overall great service!! This company will now be my go-to for my HVAC needs!

    I had a solid experience with Just Right Services and their technician, Brandon. They are punctual,…read moreprovide accurate diagnostics and offer fair pricing. We had a relatively complex HVAC issue that required a follow up visit. The owner, Drew H., was highly responsive and reliable from the very beginning of the project to the end. When a minor miscommunication arose regarding the labor charge for the final replacement part, he quickly stepped in to clarify. They honored their original promise and completed the work at no extra cost. It is good to work with a contractor that stands by their word, sticks to their estimates, and takes responsibility for the final result. Highly recommended for their professionalism.

    Pristine Plumbing - plumbing - Updated June 2026

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