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    Putnam Subaru

    4.6 (1.9k reviews)
    Closed 10:00 am - 7:00 pm

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    Services - Putnam Subaru

    Auto brake repair

    Auto engine repair

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    Recommended Reviews - Putnam Subaru

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    Reviews With Photos

    my new car, so excited ~~~
    Lily N.

    I had a fantastic experience purchasing my car from Dominic at Putnam Subaru. I drove more than 30 miles to get there--even though there are at least five Subaru dealers within 20 miles of my home--and Dominic made it truly worth the trip. He offered me the best price and found exactly the car I wanted--no tricks or word games. Dominic made the entire process smooth and comfortable from start to finish. He took the time to thoroughly show and explain all the fancy features, and also helped us set up the MySubaru app. The finance staff, Mr Lee (I didn't catch the first name), was also very nice. He explained all the documents we needed to sign with patience and in a very relaxing manner, which made the whole process even easier. Highly recommend working with Dominic and the team at Putnam Subaru if you're looking for honesty, transparency, and great service!

    Our new Ascent with our favorite salesperson Miguel
    Jen E.

    This is my second Subaru purchase, and both times I had the pleasure of working with Miguel Reyes. My first was in late 2023, and just this past Labor Day weekend, it was time for our family to upgrade from a Crosstrek to an Ascent. Miguel made the entire process effortless. All I had to do was share what I was looking for, when I wanted to come in, and he had everything ready to go. When we arrived, the car was waiting for us to test drive. Miguel remembered exactly what model we had purchased and pulled a comparable Ascent for us to try out. He walked us through the key differences, encouraged both of us to drive, and made sure we felt confident in our choice. What really stood out was how personable he was--not just with us, but with our little one too. Our 2-year-old quickly warmed up to him, and Miguel even remembered our dogs from our first test drive years ago. His thoughtful, tailored approach made us feel valued and understood. Although we've since moved out of the city, we happily made the drive back because of the trust and comfort Miguel brings to the car-buying experience. He's the reason we'll keep coming back to Putnam rather than go to Marin dealership.

    James H.

    I went in today at 11 am to test drive the Outback and it went flawlessly. Nelson and Aung were great to deal with. The drive with Aung was fun and he was very nice and respectful. No pressure like many other salespeople you deal with. I will be back for my future vehicle purchase.

    Big observation window from the waiting room into service area.
    Chris J.

    This is a review of the service facility. Went in for a basic oil service and inspection. It was busy at 10:30 AM and was told it would be $360 and a 2 hour wait. I asked the price for making a duplicate key and was quoted $445. The waiting room is comfortable and full of snacks and drinks. I was texted a link after an hour reporting on their progress which included a video which was very nice. Just about 2 hours later my car was ready and was surprised to see the original quote was for cash/Debit only and they charge an extra fee for credit cards. Bummer but oh well. Total charge was $378 with tax and fees. Everyone was friendly and professional. I will happily return.

    I had an excellent experience at Putnam Subaru in Burlingame and highly recommend working with Miguel Reyes. Miguel was professional, patient, and genuinely helpful from start to finish. There was zero pressure, no games, and no hassle -- he actually listened to what we needed and helped us find the right car that truly matched our priorities and budget. The whole process felt smooth and respectful, which is rare in car buying. Shout-out to Cartier in Finance, who made the loan/purchase process clear and straightforward, and Max, who took the time to walk us through the features and explain how everything works so we felt confident driving off the lot. Overall, the team was superb -- efficient, honest, and aligned with our needs. If you're thinking about buying a Subaru, go to Putnam Subaru and ask for Miguel Reyes. You'll be glad you did.

    My new car!

    The customer service at Putnam Subaru exceeds all expectations! Found the car I wanted online and got connected with Juliano. I let Juliano know that I was very interested in getting my first Subaru and he made sure it happened! I told Juliano I wouldn't be able to come in to check the car out and figure paperwork out till after work and it wasn't a problem for him! I met Juliano around 6:30pm on a weekday and considering how late it was it did not change the level of support he provided! He really cared to help me! He met me late, addressed my wants and concerns, and made the whole car-buying process so seamless! Huge shoutout to Juliano for going beyond for me! Made the overall experience 10 out of 10! I would recommend coming here and working with Juliano. I love my Subaru

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    Thank you for sharing your experience, and recognizing Adrian and Dom!

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    Extraordinary service and great help of Konstantin, Jay and Ricardo while I was buying and getting my new car.

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    Putnam Subaru Reviews in Other Languages

    Ask the Community - Putnam Subaru

    What is your regular price for a full synthetic oil change and tire rotation on a 2020 Subaru BRZ?

    Hi Raymond, a full synthetic oil change on your BRZ would be $94.88 and a tire rotation would be $38.00 all plus tax and hw fees. Best,… 

    Does Putnam Subaru Burlingame provide wifi while waiting for service?

    Hi John, Yes, our newly remodeled service center in Burlingame has Wifi for you to use while you wait.

    View All 3 Questions

    Review Highlights - Putnam Subaru

    In fact, we took a two-hour public transportation ride just to do business with Miguel and this dealership.

    Mentioned in 288 reviews

    Read more highlights

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    Putnam Chrysler Jeep Dodge

    Putnam Chrysler Jeep Dodge

    (1.1k reviews)

    Best customer service, hands down! I scheduled a service…read moreappointment for my Ram truck and arrived Thursday morning, where I was promptly greeted by Service Advisor David, who set a friendly and professional tone right from the start. David explained the technician would take a look at my concern and get back to me shortly with a diagnosis and plan for repair if needed. Three hours later, I received a call from David with a clear update on what they found and the next steps for repair. When I initially arrived, he asked if I had an extended warranty so he could start a claim. By the time he followed up, he had already taken care of everything and was just waiting for approval, which I really appreciated. About an hour later, David called back to let me know the warranty work had been approved. He also informed me that the required part had been ordered and was expected to arrive Friday or possibly Monday. I let him know they could keep the truck over the weekend, with the hope it would be ready sometime the following week. To my surprise, I received a call from David at 3:30 p.m. the very next day (Friday) letting me know the repair was already completed and my vehicle was ready for pickup at my convenience. Talk about fast and efficient service! When I arrived to pick up my truck, I was greeted by Kevin, who seamlessly handled the checkout process and personally brought my vehicle up for me. After dealing with less-than-great service at other local dealerships, I decided to give Putnam Chrysler Dodge a try--and I'm beyond impressed! The attention to detail and genuine care from the team exceeded my expectations. I'll absolutely be bringing my vehicle back for any future service, whether it's covered under warranty or not. Huge thanks to David, Kevin, and the entire Putnam Chrysler Jeep Dodge team for delivering such a wonderful experience!

    * First diagnostic was in December of 2025. It was a wrong diagnostic (faulty head gasket). Initial…read morewarranty coverage denied after a faulty head gasket repair diagnosis. After the wrong repair, the vehicle was showing the same issue (overheating) so, I had to bring it back the very next day. It's been there ever since. * On the second time, Putnam Dodge diagnosed my 2018 Ram 1500 with engine block damage; warranty coverage had been denied after a wrong faulty head gasket repair & diagnosis. * You requested a full refund of $4,000 paid for the unsuccessful head gasket repair and to pick up the truck as-is. * Following a second warranty inspection in June, the claim was denied again but, now for a different reason, due to "failure due to continued operation." * Technician is currently awaiting final direction from his manager, Peter, regarding your refund request; he expects an update soon. It's July 21 of 2026. No repair, no coverage, no refund and I can't even have my car back after multiple request to release it. I've been paying insurance, registration and I had to pay $4k in cash for a wrong diagnostic and for a service that didn't even work.

    Putnam Cadillac

    Putnam Cadillac

    (43 reviews)

    Scheduled an appointment for Fri 315. The service advisor that the system randomly assigned me to…read morewasn't immediately there, so another advisor mentioned he'd be right out. I waited until 330 and went inside the lobby. Another advisor kindly decided to help me. I showed him the issue (water condensation inside the light of a 4 month old Cadillac). He said that it would go away after a couple of days. I informed him it's been that way for 1.5 weeks. He then informed me that it was common for all of their cars including corvettes. I then informed him that I'd go to another dealer who actually cared. I went to the SSF Cadillac location this morning, and they were prompt, helpful, and the warranty part will arrive on Monday. Honestly, Joe Putnam would be embarrassed at how badly the service has degraded at his dealership. I would skip this location in the future and recommend servicing your vehicle elsewhere.

    Had a great experience picking up a lease at Putnam. They were able to offer such a great deal…read morethat I flew up from LA to pick up the car. I don't generally buy from car dealers because of how difficult they can make the process, but the team at Putnam were great and made the whole thing super smooth, efficient and accommodating. Noe Sanchez was the sales person and he was knowledgeable, affable and considerate. Raj, the finance manager, was great despite having to fight with some of the worst software I've dealt with in a long time (No fault of Raj's, the software crashed on him multiple times during the signing process). Even so, Raj and I had a nice conversation and I was done and out in a reasonable amount of time.

    Putnam Subaru - car_dealers - Updated September 2026

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