Quality Tune-Up

(72 reviews)

This is a great shop to take your car too. They take care of your needs! Figured out the situation…read morewith my infinity while other shops told me higher prices and couldn't diagnose the issue with my electrical issues. Thank you.

Great service and very kind staff! They were able to help me with a minor repair within the same…read moreday!

Jiffy Lube

(278 reviews)

The employees were very nice and helpful. I got my oil changed pretty fast and the price wasn't bad…read moreafter I used my coupon.

Efficient, friendly, and professional. They've perfected the art of painless auto servicing. Very…read moreimpressed! Be sure to Google them first to see what coupons are valid. I saved enough to go out for dinner!

Top Auto Repair

(30 reviews)

Best auto repair on northgate everyone is so friendly &…read moreprofessional If you ever need auto repairs they got you !!!!

Nice guys. Prompt service fair prices for what I have had done. With things being delayed and more…read more$$ these guys are fair, IMHO. Check em out. They have been fair to me

Les Schwab Tire Center

4.0

(349 reviews)

My car was way overdue for an oil change and I thought to check with Les Schwab because they're so…read moreclose by my house and I figured I could go wait at Starbucks. It was super busy but it was a Saturday so that was expected. I parked my car and went in, then Gabe checked my car in. He told me they were a little behind and I didn't want to wait hours for it, so I told them to take their time and I'll go run some errands. They send me a text around 3 (my appt was at 11). I'm glad they were up front about the wait and it was more than reasonable pricing for my oil change. Just for the low stress and efficiency of the whole thing I might actually take my car in on time for its next oil change. Also I want to point out that they are great to work with, we've always brought our vehicles for sometimes minor fixes and they don't charge for them. At this location and while traveling. The company is great.

I stopped by Les Schwab on Northgate after noticing that one of the tires on my Lexus was losing…read moreair right before an important work trip. I was helped immediately, and to my surprise they diagnosed the issue, patched the tire, and had me ready to go in about fifteen minutes. They found a tiny nail in the tire and assured me that it did not need to be replaced. The best part is that the repair was complimentary. In the past, I have paid hundreds of dollars for similar situations elsewhere, so their honesty and transparency truly stood out. The team here is efficient, knowledgeable, and incredibly customer focused. It is rare to find service this genuine these days. I highly recommend this location for any of your tire or automotive needs. They have definitely earned my trust and future business.

Stress-Free Auto Care

(334 reviews)

I was so impressed with my service. I have already referred 3 people to them. They keep you…read moreinformed every step of the way. You not only get verbal text BUT you also get pictures of what they are inspecting. No surprises or made up necessities. I will go back for any auto needs.

Review is for service on 1/13/25. I was having issues with a strong exhaust smell in the cab of my…read more2013 Chevy Equinox, and was in search for a trustworthy mechanic to take a look and hopefully repair any problems before an upcoming SoCal roadtrip that I was taking with my family. I used Yelp to put a blanket request for the Sacramento area, and Stress Free Auto reached out right away! I was able to take my car in first thing the next morning and was greeted in such a friendly and warm way. Knowing they had a few jobs ahead of me, they called a niiiice Lyft and made sure I got home free of charge! From there the communication was excellent. There were continual texts that provided information about their progress not only with searching for the main problem, but also a general overall inspection of my vehicle. Once complete they sent me an estimate, I called to coordinate which things I wanted repaired/addressed, and they sent over a finalized quote that I signed immediately. It was quick, informative, and quite literally stress free The main problem was a cracked exhaust manifold. Seems like an extensive repair, right? Well, they let me know later that afternoon that they were done! Amazing same day service! Absolutely incredible. It's been a month since the repair and I haven't had any issues. So, in my book, that's a job well done! The only small gripe I have is the cost. Again, it was same day service, so it's understandable that I might have paid more than I would have at another local shop, but they did offer a discount on the initial inspection cost. Some other shops roll the inspection cost into the cost of repairs, but unfortunately Stress Free doesn't do that. Plus, a couple of suggested repairs were somewhat of a laughable cost. If memory serves, they quoted me around $60 to replace wipers. I'm not sure if it was a quote for all 3, or just one, but I spent $15 on a wiper on the way home and installed it myself. Whatever, they are trying to make money! Despite my small price gripe, I will be using Stress Free in the future for any vehicle concerns I have!

One Stop Smog

(309 reviews)

Fast, convenient, and courteous. I had 3 hours to spare in South Natomas so I figured I'd get some…read morecar maintenance out of the way. I called on a Monday morning about a tire rotation, oil change, and smog check. They told me sure, head on over. After explaining the charges for each (which were acceptable based on other rates that I had checked in the area), they got to work and sent me on my way after 25-30 minutes. Impressive stuff. As an added bonus, the waiting room is quite spacious with comfortable leather couches. They have a couple of light snacks, water, and coffee as well. I can't recall the last time I felt content waiting for my car to get fixed up. These guys will have my business again.

One Stop Smog is my go to auto shop in Natomas! I've been coming here for about four years now…read more Good customer service and they get me in and out quickly within 20-30 minutes for a smog test.

Natomas Smog Shop

(212 reviews)

I was in need of a smog test and of course I left this for last minute thing…read more But Natomas Smog Shop was accommodating and was able to get my smog done. The wait was not long under an hour and the fee for my car was reasonable. The staff was professional and the lobby is inviting, plenty of sitting space and not to mention lot's of parking.

Yearly registration fees are due but this time they tossed in the smog requirement too, thought…read moregreat this is going to be a hassle. After a quick search on Yelp, I picked this shop based on their consistently positive reviews. Scheduled for Friday at 4pm and thought I'll probably be there a while. Boy was I wrong, I was in & out in under twenty minutes after handing off my keys and paying my $68. The customer service was super friendly, with the service technician even topping off my windshield wiper fluids and leveling my tires air pressure. The waiting room is SUPER clean and modern. With comfy chairs to watch tv, a small reading area for kids and high rises if you want to bring your laptop and get some work done. They offered cold complimentary water and had a wide screen tv for entertainment to past the time. I'm highly recommending this location to family and friends as I was thoroughly impressed with my smog service.

A & A Auto Repair

(242 reviews)

Quick and honest service!…read more I sent a message on Yelp requesting a quote for an oil change. They responded very quickly, priced fairly, and even provided time slots they had open, so I headed to the shop that same Saturday. When I arrived, they quickly directed me to pull in to start the service. It seems like I had just sat down when they called me back out to show me the the underside of the van. They wanted to know where I'd done the prior oil changes since whoever did them had stripped the tread on the pan from tightening the bolt too tight. I could clearly see that what they were saying was true and the pan had no tread and had been leaking oil this whole time. There really would be no way to do the oil change without also changing the pan. I asked how much that replacement would cost, and told them to go ahead complete the repair along with the oil change. This is my mom's mini van that I was going to drive back down to LA, so definitely wanted to ensure I was safe. I was told it would take 2-3 hours, but was quickly out in about 1.5. They even provided a discount when I paid since the repair was unexpected and fast, which I really appreciate. They pointed out some other concerns, but did not force any repairs on me, which I am grateful for. Will definitely be coming back for any future oil changes and repairs.

Very satisfied with the service! The repairs were completed faster than expected, and the pricing…read morewas fair and affordable. My car looks great, and the whole process was smooth and stress-free.

Natomas Tire & Auto

3.4

(59 reviews)

This place should be rated much much higher, the staff is very friendly and knowledgeable and…read morewilling to teach. I get used tires only and their tires are like new for a very low cost! Keep in mind they are used so problems happen sometimes but if and when anything happened they would fix or change for me with no problem or charge. I've been coming for years and tell all my friends and family to come here too, it's a place I trust and I assure you that you can trust them too.

went there today to get my tire fixed and they told me to wait and then let's 4 cars ahead of me…read moreand then says the "mechanic is sick" and doesn't want to work on the car. no wonder why it has 3 stars and the damn employees stink as well as their attitude and customer service. already waiting 25 minutes when the idiots could have said something

Green Rider

(326 reviews)

Here to write about my good experience at Green Rider. I went on a Wednesday around 3pm for an oil…read morechange and it wasn't busy at all. You just drive up to the garage, someone comes right out to talk to you about what you need, and then you drive through while they take care of everything. They were quick, communicative, and really efficient. The whole process felt smooth and stress-free. Good service all around! I'll definitely be back. Paid about $90 for my oil change, which felt fair for how convenient everything was.

Green Rider Oil Change is not your typical quick lube spot. This is an independently owned small…read morebusiness, and you can really tell the owner cares about each and every vehicle that comes through. Instead of rushing you in and out like most chain oil change places, they take their time and pay attention to detail--it feels more like a personalized service than a routine oil swap. Yes, the price is a bit on the higher side compared to the big-name chains, but honestly, I don't mind paying a little extra to support a local business that clearly takes pride in their work. Knowing that my car is being looked after by someone who actually cares makes it worth it. If you're looking for fast and cheap, this might not be your place. But if you value quality service and want to support a small business that treats your car right, Green Rider Oil Change is definitely worth checking out.

916 Auto Repair

4.9

(117 reviews)

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Jiffy Lube

3.7

(390 reviews)

Jiffy Lube has become one of my go-to oil spots whenever I'm in the Downtown/Midtown/East…read moreSacramento area. I'm in a lot of different areas for work, so having a reliable place I can count on in this part of town makes a big difference. Every time I've stopped by, the team has been consistent--quick, professional, and respectful of my time. They get the job done efficiently, and I've never felt pressured into unnecessary services, which says a lot these days. They also do a good job checking the basics like fluids and tire pressure, which adds real value and helps catch small issues early. The location is super convenient if you're already in the area, and it's easy to swing in and out without it turning into a whole ordeal. That kind of efficiency is huge when you're trying to stay on schedule. Whether it's just a quick oil change or a basic checkup, they've been dependable every time. If you're in Downtown/Midtown/East Sac and need something done without the hassle, this is a solid spot to keep in rotation.

The headlights in my car are difficult to access, so I called ahead to ask if they could assist…read morewith changing them since one went out. They agreed they could assist and told me they weren't immediately busy and could see it promptly. I drove over immediately and let them know I was the person who had called about the headlights. They asked if I needed any other services and even though my oil change wasn't due for another 500 miles, since I was there, I said they could do ahead and do the oil change. When they were finished with the car, I went up to pay, which was the first time they mentioned they did not have the bulbs and could not change my headlights. Since that was the entire reason I brought the car in, it very much felt like they took advantage of the opportunity to make some money rather than be honest about what they could do for me. Won't be back.

Affordable Mobile Mechanic

(63 reviews)

I found Roland to be friendly, courteous, highly knowledgeable, and trustworthy. I hired him to…read morereplace the battery on my 2010 Honda Civic and inspect several parts that a dealer had claimed were leaking and needed to be replaced. He inspected them and showed me how each one was clean, dry, and completely fine. He then inspected the rest of the engine compartment and the undercarriage and showed me that it was all in great shape. Finally, he noticed that a previous mechanic had removed the plastic shroud for my front wheel wells and failed to install new clips to secure the shroud afterward. I had wondered about the gap he noticed for years, but I didn't realize it was anything other than wear and tear. He replaced the clips for no extra charge. I know it seems like a small thing, but to me, it speaks clearly to Roland's character: I believe he genuinely cares about doing right by his customers and taking good care of their cars. When I asked him about some issues with electronic parts on my car (e.g. a digital dashboard display), he let me know that his area of focus was mechanical service and advised me to take my car to an electrical auto shop. I was grateful that he knew the limits of his expertise, communicated them clearly, and stuck to them. I felt his quoted price was quite reasonable, and even after he performed more work than requested (still within about a 1-hour time slot), he stuck to his original price quote. I am very happy with the service he provided and the price I paid! I would hire him again in a heartbeat.

Rolland came to my house and went straight to working on the fuse box without having made sure the…read morehigh voltage system of my Prius C was disconnected. Major red flag #1. He spent 40 minutes prying at different parts and trying to forcefully remove my fuse box to get to the 100A fusible link that I had to tell him was located beneath and the assembly had to be unbolted to get to it from underneath. After 40 minutes of painfully watching him attempt to force things open. I politely asked him to stop as it was obvious he didn't know what he was doing and broke a few components off my housing. I tried calling him to let him know of the damages. He denied responsibility and said he was only at my house for 5 minutes. He told me to never contact him again and failed to respond to the before and after photos I sent. Do not trust this shady business. What went from a lb easy replacement of a 100A that I could have done myself but did not have the time to do so, resulted in several hundred dollars of parts in addition to more for labor due to gross incompetence. DO NOT TRUST HIM!

Elk Grove Brake & Suspension

See more unrecommended reviews

(205 reviews)

I brough my Kia Sorento here to replace the front brakes/rotors and to lubricate the stabilizer bar…read morebushings because I had a creaking noise every time I rode over speed bumps. The car rides much better (and quieter) now. I also brought in a Kia Optima to get the rear brakes/rotors replaced. George and Cornelius are very responsive and a pleasure to work with.

If you want Professional, Quality work and communication with Honest, straightforward no pressure…read morepricing this is the place. Cornelius and George did suspension camber and toe arms & motor mount replacements on my car. As a mechanically inclined car guy, the overall daily drivability of the car has drastically improved and has saved me from excessive uneven tire wear and mechanical damage from excessive drivetrain movement. Over the years they have done brake services and alignments for 3 of my cars and I had no doubt when it came to trusting them with more serious suspension/motor mount replacements.

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37 reviews that are not currently recommended

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Kelly A.

14 years ago

THIS FUCKING PLACE SCAMES PEOPLE STAY AWAY STAY AWAY My brother pulls up to get a smog they pull off his gas cap says its got cracks in it the cracks in it do not effect the seal of the cap they want $20 for a new cap we say no thanks we will go some were else they say pay us for the smog we go u did nothing what am i paying for they say we could have failed it for the cap....they didnt even test the cap they tryed to scam us. And then after we say were leaving they say you cant have your car back.... Dont go there Please 99% of people arnt educuated about cars they play in a HUGE grey area not a honest shop read more

Lakisha G.

12 years ago

This place is great!!!! I went there today to get a part fixed my car that failed smog at another place. The auto tech's were very open and honest with me and let me know that nothing was wrong with my car. They did an inspection and was able to do another smog test which passed on the spot. Because I was done so unfairly at this other place (which they mentioned alot of people come from that same place because they failed smog and nothing was wrong with the car) they gave me a discounted rate to do another smog with them. Talk about EXCELLENT customer service. I will be coming back to them again. read more

Marsalia R.

Elite 26

315

1519

1 year ago

I had a great experience at Quality Smog! I brought in two cars; one higher end and one lower end; and they were able to get both done quickly and efficiently. I even dropped one off, came back later, and got the other one done without any hassle. The customer service was excellent, and the whole process was smooth and professional. They were friendly, efficient, and got me in and out in no time. Definitely a place I'd recommend if you need a fast and reliable smog check. I'll be coming back for sure! read more

Serena S.

3 years ago

I went for an oil change, and Tana was extremely helpful and gave me the best customer service. I ended up needing some engine fluid replacement, and she was able to explain and breakdown cost for me. The pricing was very reasonable and it felt good to know the pricing for everything upfront. Jesus was the one who did the service to my car, and he left my car cleaner, and then it was when he got it. I definitely recommend this place specially to single women who don't want to get taken advantage of.. read more

Hector M.

6 years ago

I would like to thank Quality Tune-Up for an excellent service. I trust their service and appreciate their honesty when it comes to fixing all the cars that I've taken there. I would like to say that Mr. Roberto went above and beyond to make sure I was satisfied not only with the outcome of the repair but also that I understood the issues causing my A.C not to work properly. After the repair, the A.C was as cold as ice and I couldn't be more happy. Roberto and the Quality Tune-Up team, Gracias! read more

Grace G.

8 years ago

Absolutely love going here for my smogs! Both times they were very professional and extremely helpful! I was in and out of there so fast I barely sat down, major plus for me! Mike is a great mechanic and always willing to help however he can, very knowledgeable. Marcy was also very helpful in regards to other car related things I needed treated, and she's a lovely person to speak with as you wait. The place is very clean and very simple to find! I will forever go here for my car needs! read more

Christian R.

5 years ago

I never leave reviews but I had to this time..... took my grandpas car here for a second opinion on a brake job a previous shop that was charging my GRANDPA a arm and leg and claimed he needed. The employees at quality were very nice and the techs there found that my grandpa did not need all the work the other shop claimed. I can't believe people can take advantage of the elderly to make a profit. Thank you Quality Tune Up . You definitely have my business read more

Juan S.

8 years ago

Went in for an oil change, since i don't have time to do it myself, but the lady at the front desk ( i believe her name was Marcy?) made sure to give me a time estimate of how long it was gunna take. She was really friendly she showed me the prices which seem fair. Overall a good experience, staff is real friendly and professional with the other customers i seen walking in. Thank you for the good service will definitely return for my next oil change. read more

Juan J. M.

1 year ago

ust got my car serviced at Quality and couldn't be happier! My car was overheating and they quickly diagnosed the issue -- turned out it needed a new water pump and thermostat. Tannah and the whole team were super honest, friendly, and very professional. Service was fast and they kept me updated the whole time. It's hard to find a shop you can really trust, but this place is it. Highly recommend Quality if you want great work and peace of mind! read more

Debbie C.

7 years ago

Northgate Quality Tune up,.. I love these guys, especially Mr. Mike... always honest, caring and great customer service... Mr. Mike performed my Smog, Tune up great referral for tires and today my car was stuck on park... my financial situation was not so great.. recommended that I apply for credit was approved and car is running great... Thanks guys, Love you but I hope not to see you anytime soon... :) read more

jessica b.

6 years ago

The customer service here was great! Genuine and friendly and didn't just try and make money off me. I went in for an oil change and they finished pretty fast. When I went they told me I needed a new air filter and showed me my old air filter (which was gross!) They were really helpful and knowledgeable. Definitely recommend!! read more

Jocelyn A.

6 years ago

Had the best experience going to Quality Tune-Up. I've had terrible experiences in other shops but didn't have any of those issues here. Excellent customer service, very friendly staff who was able to answer all my questions. Very fast service as well. Will definitely make this shop my go-to whenever I have car issues. read more

Amir M.

8 years ago

After going to 2 other places I finally got my AC fixed at this shop. They know their business and take the time to explain it. They gave me a fair price and my truck is fixed. THANK YOU! I will go back even though it is a bit of a drive for me. read more

Shelly M.

7 years ago

do u take payments, i was told u do. the people that work there are very nice and they tell u what is wrong and they show u. i like mannie he is the guy who helped me. thank u very much. shelly m.i would take my truck back to them. read more

Malissa K.

11 months ago

I have taken my personal vehicles here for over 10 years. Now, our business uses them for our company vehicles. Nothing but great service every time! Honest, fast and efficient. Tannah and the guys are great here. read more

Laura M.

8 years ago

I took my car in for repairs. Was very happy with the friendly and honest service. I thought the price for repairs was competitive to other quotes I received. Highly recommend to anyone looking for a good mechanic. read more

Rachel L.

6 years ago

Great customer service! Whether you call in for information or walk-in. They have changed management a few times over the years that I've been coming but still always great people and great service! read more

Michezzle B.

4 months ago

Tannah is absolutely amazing! She explained everything to me so i could understand what was going on with my truck. They completed service rather quickly and it has been running great ever since. read more

Judith B.

6 years ago

Had a great experience! All the staff was super knowledgeable and were able to answer all of my questions. They were very friendly. Will be back whenever I have car troubles. read more

Bejai S.

1 year ago

I'm a repeat customer. Tanna takes care of my vehicles evertime I bring them in. She gives me updates on my vehicles. I'll continue to come back to this location. read more

Quality Tune-Up - autorepair - Updated August 2026

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(38 reviews)

Phillip Tran is an exceptional Service Advisor! He made my experience memorable at this AAA…read morelocation and the extra information he provided me was extremely valuable. Thank you for your service and professionalism

I'm not from this area, so when it came time to do my routine maintenance on my vehicle, I reached…read moreout to AAA first. I've been with them since I first started driving (back in TX) and never changed my membership/insurance since. BIG reason to trust them, right? - WRONG. Let's start off with the fact that I called and spoke with a technician over the phone to coordinate an appointment on my off day. I let him know what I need done (gave my Year/Make/Model, mileage and service code) and booked it for 10am the following morning. I had a code b0 which I identified and confirmed with him that it was an oil change, fluid check and brake inspection/fluid flush. I was told it should take several hours and can choose between morning or afternoon (10am done by roughly noon or Noon done by roughly 4/before close). I opted for the AM appointment so I would still have time do do what I need to do. Appointment day comes and I go to drop my vehicle off. I was given an ETA by the service advisor Phillip Tran of 1pm (when they got back from lunch) since I added SMOG to the b0 service. I was then offered a Lyft to get home until my vehicle would be done (YAY!). So far, so good. As time goes on, I have not heard anything from AAA. At 130pm, I call to check in on my vehicle's status. I was told by Phillip that it is not done yet but he will call me right back with an update. I finally get a call back at 2:19pm and he said there was some sort of delay with other cars being serviced that my new pickup time ETA will be about 4pm. I then get a call around 4:18pm for him to tell me that it took them all day, or so it seems, to identify that my dip stick was broken and they were unable to do the oil change. The icing on the cake was that they said they located and ordered an OEM dipstick from MB El Dorado Hills with a price of $96!! No one communicated to me at all or gave me the option on whether I wanted that or not - realistically, an aftermarket dipstick runs about $10-$15 online. Then Phillip proceeds to tell me they are finishing up my SMOG. Wait, what!? How does that make sense to complete a SMOG if the check engine light is still on because the service was not completed? Who trained these guys? Are they just trying to milk out as much billable hours to customers they think do not know any better? The technician who could not identify the dipstick issue in a timely fashion is listed as Elliott Maxsom. The SMOG inspector that decided to move forward with the SMOG was signed by David Cain. I asked if there was anything that could be done to remediate the situation. Phillip apologized and said that he "zero'd out" the inspection, as if that was a favor to me. OF COURSE that should not be billed - I KNEW it would fail if I did not get the full servicing completed. Who in the car industry does not know that!? The only "discount" I received was a measly $14.50 for being a AAA member. I asked if a supervisor would be able to contact me about my experience and was given a business card of the manager Jeremmy Sanchez. I was told that if I do not hear back by Monday from Jeremmy, to reach out again. Once again, I will lead the communication. We shall see if anything is rectified by Monday. Maybe this is a one-off experience (previous reviews appear that this happens often enough). It does not change my view on my insurance with AAA or my membership for Roadside. This is just beyond disappointing to know that I cannot trust or rely on their repair center.

Fid's Smog & Tune

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I have been taking my car to Fids for a few years now. They have always explained what was going on…read moreand the price. My oil change was very affordable. Their location is nice because you have a nice place to walk around while you wait. I highly recommend them!

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Quality Tune-Up

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They did the right way as customer service is concerned. A follow up with the work done was well…read moreenough to recommend them as my go to place to fix and maintain my car in months to come.

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4.1

(42 reviews)

Update on service price :)…read more Service are great as usual Provide Smog, oil change, brake maintenance and much more! Appointment can be easily scheduled through their website. Very convenient and easy.

The only place I bring my vehicles to for repairs and smog. They even did a full enging swap in my…read more2103 Ford Focus

Ace Auto Works

(56 reviews)

I bring my motor home here for its biannual smog check. I recommend making an appointment. They can…read moreget pretty busy. They do full auto repair. My class a motorhome is 12 1/2 feet tall, so that can be a real limiting factor for a lot of shops. They have a back area that can handle tall vehicles. It can be a bit of a tight squeeze, so you need to be a pretty good driver and feel confident that you can handle tight spaces. I carry a couple walkie-talkies with me to handle just that situation. The service rep took one and I had the other and we entered my vehicle into the slot with only a few inches to spare on each side. Backing out is also a challenge and that's where the walkie-talkies really do come in handy. The smog check went smoothly and I was happy with the overall service.

I had a good experience in the past so returned. This time to replace two heater hoses. Tommy…read moretold me before hand that the cost would be between 300 and $400. The dealer quoted $627 to do this work so I said I would have the car towed in the next morning. When I picked up the car at the end of the following day, the bill was $667.84 - higher than the dealer! When I asked why the big increase, Tommy said it was inflation - what happened to his quote? And to add insult to injury, he included a service fee just because the car was towed in. Finally, he said oh by the way, your check engine light is on. What? The check engine was not on when I delivered the car to the shop. Before leaving the shop, with the check engine light still on, I asked what he recommended I should do. He wanted me to bring the car back and he would charge me $150 to diagnose the problem. Please do yourself a favor and avoid this business. Price quotes are not honored, there may be hidden charges and your car may be returned to you with problems you did not have before. Honest business? Not in my experience!

Care and Repair Auto Repair

4.6

(19 reviews)

Elizabeth( the owner) and Armando( lead mechanic) go out of the way for me and beautiful hubby!…read moreThey both answer our phone calls professionally and promptly! I take both of our cars there and they offer excellent customer service above and beyond. Their prices are super reasonable. I am a female and have been ripped off by other shops. Then my hubby shows up and gives these other shops a ration of deep Caca! Elizabeth and Armando are super straight up and don't rip off their valued customers. I have made friends with them both! They are super connected in West Sacramento, Ca. Elizabeth treats all of her valued clients like GOLD from all walks of lives! My instant family! I love them so much that I even have Pizza delivered this past Friday and this upcoming one for taking such great care of us! Elizabeth and Armando have the same mechanics for years. Elizabeth and Armando know what they are doing! Ladies, you won't be ripped off. I have blown up more cars than I have ever known and have been played by other mechanics! I have learned my lessons, for I had to pay big buck for my mistakes. My dad unfortunately didn't anything about cars. He actually confessed I should have learned about cars when I attended driving school. Thank God my hubby knows a lot about cars. This shop is owned by a strong female and won't steer you wrong. Both our vehicles are well over 20 years old.

I have a very bad experience with this junk shop went for service they name a price and when I…read morepicked up the car they didn't clean serviced area also the undercarriage cover was touching the ground and making loud noise until it fall down at the medal of highway. They took the clips off but put zip ties on it back not clips and it was hinging. As you see pics they put them back like that it was worst experience. Do not try to waste your money there.

Quality Tune-Up

(41 reviews)

Value- Great, I was able to use a coupon for an oil change with tire rotation, brake inspection,…read moreetc and paid $60. Customer service- Good, Sonny was welcoming and helpful. Quality- the process seemed really quick. The fastest oil change I ever had. Like, 15 minutes so I am a bit skeptical. I even asked afterwards, are you sure you were able to get everything done? They said yes and sent me on my way. I'm unsure on how to verify if they did do all of what was outlined on the coupon...so proceed with caution.

I remember coming into this establishment because I had got bad service from the one located in…read morerancho Cordova. Once I met the owner sunny he became like a brother to me very respectful patient and mechanically giving me information about my gmc Yukon I was so grateful for him and his crew. If I had to drive 2 hours just to get my truck serviced by him I would. Their prices are very reasonable and affordable. He also except coupons.

Top Auto Repair

(30 reviews)

Best auto repair on northgate everyone is so friendly &…read moreprofessional If you ever need auto repairs they got you !!!!

Nice guys. Prompt service fair prices for what I have had done. With things being delayed and more…read more$$ these guys are fair, IMHO. Check em out. They have been fair to me

Mike and Sons Automotive