Me and my friends got sick from eating their popcorn chicken. Took them almost 30 minutes to prepare and cook the chicken. I seen them mixing the chickens, but didn't realize they mixed old chicken with new ones. No wonder the chicken smelled kind of funny. I complained the next day, but they had nothing to say, but maybe give us our money back. I also know of a few people that said the same thing. Never will eat from that place again. read more

It is not easy to find something to eat at 3 pm getting off airplane in this area. We were excited to see this Quickly. We loved their food snack and drinks. Many teenages after school were gathering there after school - guess it is their favorite spot to hang on after school like adults do in bars as happy hours after work. The only thing I hope they can improve is the cleaniess of the dining area. Garbage cans were full and trashes were all over the floor. And we could see fliers everywhere which is really bothering to eat food and have drinks there. It is better taking the order to go, I guess. read more

A very nice place to relax and eat. Usually my friends and i eat here during car meets. Hahaha chocolate snow w/o tapioca for the win!

I ordered a Jasmine Milk Tea with Boba at this location in San Bruno at Tanforan Mall like I usually do but i only drank half then 20 minutes later I'm throwing up all over the place. I don't know if the milk was bad or something. I just think you should now. So if anybody is think of going today don't. read more

I must say I was very disappointed in their service. My friends and I went for drinks when it wasn't busy, and we still waited 15-20 minutes. First, they never told us that they don't have large hot drinks. They should mention this when we order. Second, they had the worst attitude possible when we asked them about our order. Their attitude made it seem like we, the customers, were the ones at fault. Third, when the "hot" drinks came out, some were in fact merely lukewarm. This is simply unacceptable! Onto the food.. My friend must've waited 25-30 minutes for an order of fried calamari (or octopus rings). When they came out, they were poorly made. It seemed like they just fried it without any sort of breading on them. To the people that will go to this location, make sure they get your order right. For some reason, despite modern technology, they still get orders wrong. This may be due to the reason that the employees at this location seem more interested in watching the movie than preparing your order. I do not recommend this location at all. The prices may be good, but the service fails miserably. read more

I hate this location. The employees have a nasty attitude especially this heavy set Asian lady. I asked them a simple question about their drinks and it's like I'm bothering them. I wanted a refund but my drink was already made. I try not to resort to violence but I felt like throwing the drink into that woman's face. I don't go to this Quickly anymore and I won't. I refuse to give any establishment my money after being treated so poorly. read more

This is the WORST place ever. Been going to quicklys for a long time, but this location is the worst. Not to mention the horrible service, but my god there is NOTHING in this quicklys! Me: Um can i have an eel rice bowl? employee: No, no eel. Me: Ok. then can i have fried calamari? employee: No, we dont have that either. Me:Ok.. then can i have a milktea with large tapioca? employee: no, no tapioca. Me: ok. nevermind, bye WHAT IS WRONG WITH THIS PLACE?!?!?!?!?! and throughout that short conversation, not even one sorry came out of her mouth. Like all other reviews here, the employees are super horrible. Dont get me wrong though, i came back a couple more times, to give them another chance hoping that they will improve but NO.... They are still horrible I assume the owner of this store DON'T care about their business because their employees are extremely horrible, theres never anything in the store to sell, and plus that one time i did order a simple milk tea took about 10-15 mins. I even walked around outsite and came back and shes still making my drink. Yes it took THAT long. If the owner of this quicklys read this, PLEASE fire your workers and rehire some better ones that have at least some kind of customer service. Please, have more tapioca or any other products prepare. The damage has been done, word of mouth spread like crazy that this location is the worst. Im a graduating business management major and i can tell you that this store will definitely close if you keep up this horrible service. read more

Always a convenient quick stop for some boba drinks and greasy snacks. I find myself getting different drinks each time I stop by, it's okay. Not the best I had but not the worst. Don't think I'm getting drinks with boba any time soon because the boba gave me food poisoning. The popcorn chicken is my guilty pleasure with the sweet and sour. I'd come back just for a small bite but not all the time. read more

Drinks and food: typical Quickly. My grief wit this place is that they play truly inappropriate music. O brought my kids here on Sunday 4/8 at around 4:00pm and while waiting for our order, I was so offended by their music video selection that I had to complain to the person behind the counter. The song had plenty of foul words and I couldn't believe they chose to play such a sexually explicit piece - after all Quickly is frequently patronized by young children and I would think the owner and staff had more brains than this. read more

I would give 0 stars if I could. Here is why First time I came here on my lunch break with my fiancé and ordered 2 drinks and 2 bowls of food. Got the 2 drinks made correctly and had a long wait for the food to be done. My complaint was not for the wait but for the person at the counter not hearing that I wanted 2 bowls of food. So I had to place another order and another long wait and on a lunch break from work I didn't have much time to eat after that. Second time I came to this place for lunch the person working was too busy standing at the door to the back room listening to her iPhone to hear the door chime when I walked in. Made some noise to try and get her attention but she didn't look up until she was done with her text message. I made the same order as before but wanted small tapioca balls for one of my drinks. When she returns to the counter I notice my drink has the wrong tapioca and also didn't hear that I said I wanted 2 bowls of food also. All the time she was taking my order it looked like she had her headphones on. As an extra note they have a sign saying they do not allow outside food (which is understandable) but they are biased about who they uphold it with. After these mistakes I will not return to this location again. read more

Awesome. Glad to see that fellow Yelpers have already beaten this establishment to pulp. Now my contribution to try to lower it's already crappy average rating. Service is as bad as everyone says. I just don't get how ppl are struggling to find jobs yet the girl that works here still manages to work here - it has to be a family/friend connection because no manager in his/her right mind would hire her. My friend ordered a vietnamese coffee and between 3 people, we could not finish it. I took one sip and wanted to rip my GI tract out. If I had to recall it (painfully), I would say it was a mix between sour milk and pure syrup. Delicious, I know. But dammit those pictures of fried everything got to us late-nighters and we went ahead and ordered some fried tofu. This took about 10 minutes as she carefully coated the tofu to put in the deep fryer. During this 10 minute span, nobody could order anything because she was so focused on her task at hand. So I stood there waiting and I imagine other customers came and went too disgusted at the wait. Finally, I got around to ordering my fried mushrooms and another 20 minutes later, we got our food and it was suck. Oh yea, and there are some really strange signs/advertisements all over - something about rubber duckies and I remember another sign being extremely aggressive about not being able to give change in exact coins? Sadly, they're in a good spot w/ the 24 hour Starbucks a few stores down because this place clearly needs a new owner. read more

Nice to have it by my job but my second time coming, I was disappointed again. First time they got my drink wrong..but replaced it so I was whatever about it. Come today, and this time they forget to add potstickers to my order, I repeated it twice...did I get them? Nope. When I realize they are taking hella long, I ask about my pot stickers and she didn't take it down when I ordered. Wtf. I'm not sure if I'm dealing with 2nd graders who can't listen nor pay attention or not at this point. & to top it off she didn't even apologize for having me sit there for five minutes waiting on something that she didn't even place in the system. An apology would've been nice when I had to re-order and when I actually picked up my item and left...(now that I think about, the other girl didn't apologize for my wrong drink the first time either) But instead she didn't say anything as if I was causing her issues because of her mistake. Will I be back? Probably not. Should you go there? Nah, go look for another one read more

I don't mind this Quickly's. I always come here whenever I have milk tea cravings because it's convenient and fast. The original milk tea with no boba yesterday was great, I only wish it was always of that quality because one time it tasted like water. read more

I'm glad I'm not the only one that thinks this girl server at the shop is mean and has horrible service. She makes me feel like I owe her something. She looks so unhappy working there, she might as well just go home. I had the big boba once and it tastes horrible. It was not well cooked and maybe a little bit under cooked. I should not have gone there the second time, but I did because it is close to my work, so I ordered and they only have the small boba drinks. You got to be kidding me. This is a boba shop!!! I ordered the small ones anyways, and they are disgusting. The bobas all stuck together and hard to chew. The taro milk tea was also too sweet. I thought all Quickly has standardized formula. I had to throw away the drink. Two times with such awful experience. I don't think I'll go again. read more

Pretty bad. We went there on Thursday night around 7pm and NO ONE was there to take our order. At first I thought that they were in the back kitchen, so I went back there to see if anything was around. Unfortunately there was no answer. After waiting there for a few minutes, we decided to leave. Sometimes I think as to whether they are really serious about running a business. read more

i came here and the girl looked like she hated her job or something. she seemed to be the only one there and was moving her ass slow. she looked possessed as she gave me my change when i ordered a "popcorn chicken rice bowl". she reminded me of a creepy girl in a japanese horror flick that would bite your dick off - haha juss kidding about the whole dick biting thing, nevermind my imagination. her stiff ass body walks to the counter and she like, "paaaah corrrr cheee-kehn...." i'm kinda cracking up cause she looks like she could be having more fun some where else. i look what she gives me while she's handing me the chicken and it's just fucking popcorn chicken in a paper bag. WTF? i ordered a rice bowl. eh, i didn't bother correcting her and felt i had to be happy with what i had. read more

I love the jasmine mango star. it my usual. so far this is the only quickly that takes debit, and any credit cards. Whats is also awesome is that they have the five star program so if your a regular you know you deserve that free drink. read more

I just want to add that, as a parent, I recommend this place. There are lots of ways to get good nutrition into kids that they won't even suspect. ... cheers on the selection too--Nina read more

I usually come in here and get OK customer service, but the last time I went here, it was just ridiculously terrible. I waited about 5 minutes to have my order taken. Then an ugly cashier started pounding buttons on the register and angrily stared at me with "wtf do you want" eyes. I kind of got the clue that she was taking my order, so I said it, pretty precise, not holding up the line because there was no one there, and I knew what I wanted. She gave me a worst look and was like "what?" in an angry tone. I repeated myself twice, and I was pretty close to asking her what her problem was, but I figured she would ignore the agitated customer's question and pretend suddenly that she doesn't know English. Their drinks are ok, the snacks are a hit or miss. If they continue to provide crappy customer service, I will never walk in here again, and will make sure to disrecommend (yes I know, now it's a word muahaha) people from going in here. read more

Me and my family really wanted some boba drinks. Nothing was around here but quickly so we stop by we order two Thai drinks and milk tea. I believe they were rushing the order one of our Thai drink had a lid and everyone else had the seal lid which was awkward and questionable to us. It wasn't busy so I don't know how that happen. The drinks were Okay . They should open more boba drinks out in San Bruno. Their were no restroom either i don't get it . This place serve food and drinks and their is no restroom. I don't get this place. read more

I always go here.I usually get the jasmine milk tea with tapioca and the fried octopus.My main complaint with this place is that it takes too long to wait for food.It's quite ironic since the store's name is Quickly.This place is good for young people.The free wi-fi is cool! read more

customer service 1 out 10.food and drinks is alright but you wait forever for it cuz they take there sweet ass time making it.if u go to quicklys and see the short Asian girl with china bangs leave right away. read more

This place is SOOO CONVENIENT for me when I want my fix of Passion Fruit Snow. Actually, I started with Passion Fruit and Green Tea juice with Litchi Jello. Then while meeting up with one of my friends, we discovered (from another patron) the Mango Escape. Mango, Strawberry and Passion Fruit smoothie... Sooo Yummy!!! So, I inquired about these "Snow" drinks. And basically they're 1-Flavor smoothies... Now my selections just widened to the next level... Passion Fruit Snow and Mango Snow. Checked out Litchi Snow, and it's mostly Litchi juice but icy. It's not a creamy smoothie. So my next flavor to try is either the Papaya or the Banana Snow. There's a Champagne Grape Snow, but I don't know about that one... We'll have to see... If this place starts to sell the yogurts, I'll have to get that... And their food stuff looks pretty good... For now, I'm happy with my drinks... In fact, I'd be even HAPPIER if I had one right now!!! SEE YA! read more

I always come here to get my boba fix. The avocado snow is my fave!! My son likes the oreo snow. I heard honey dew and taro is good too. There's usually only one person working and a bunch of people waiting around. read more

Beef Pho was tasteless. Used flat wide soft overcooked noodles instead of regular pho thin chewy noodles. Only a few slivers of beef and tendons. Very disappointed! read more

I live in San Francisco and I go all the way to this quickly to get my crushed ice drink. The guy there is always cool, he is upbeat and you can tell he appreciates the customers. My drinks always come out perfect. read more

Drinks are okay. Popcorn chicken is also average. The customer service is....meh. This place is pretty busy and at times, the girls worked there would complain and swears in Mandarin right in front of the customers. I assumed they didn't know I understand Mandarin as I ordered in English, so I heard all the ^$(#$()#*% the entire time I was there (a good 20mins!). I would still go just for the drinks when Im near by but I wouldn't stay there to hear the staff bit**ing. read more

awful staff. rude and disrespectful. they make you feel unwelcome. ask for extra bag so i can share my chicken popcorn with my daughter but refused to give me an extra bag. i said that i was willing to pay for it, then she gave me a bag. read more

Milk tea is one of the best of all the boba places but one of the staff has such a rude demeanor, never smiles, never says hello. The others seem nice and welcoming though. They have fairly quick service but at times they are short staffed and the wait times are longer. read more

I saw the women wear gloves to take out the trash and wear the same gloves to make a drink also she was very rude and didn't hand me my stuff directly instead she set it on the cash register next to me the bubble tea was very good but the service was not what I wanted read more

Crappy service and crappy food. The people here are always so slow and they never acknowledge customers. They're rude and most of the time they're talking rather than working. read more

This place is not even worth going for tapioca drinks! The service is terrible, not only are they rude, but they get the order wrong. Would not even waste your time. Eggettes on El Camino that's like 5 minutes away is soooo much better. Better drinks and better service! read more

Love the place the menu is awesome I hate their service. They are very picky with their service and whom they are friendly with. My family and I would always get the mango delight until they changed a few of their workers then the quality of their service spiralled down from there. read more

very bad service and very rude workers!!!!!!!!! never know how to smile when taking our orders. i ordered there today and that long haired girl stormed off and didn't even take our order. she just ended up staring at us with no type of expression. will never buy there again. cannot stand the rude workers. we used to go there all the time, but not anymore. read more

if i can give this quicklys a zero. i would definitely do that! worst costumer service ever!! there is this one lady who has red hair and she is the worst and so are the boys! worse place to eat at.. please be cautious read more

Rude customer service, one fat and one skinny asian girl that works there have to be from the same family, they are both rude to the same extent and at the same areas of customer service, wouldn't even call it customer service anymore, because there is no such thing as customer service over there. I personally think that all quicklys have bad customer service, but this location was the worst. The skinny girl that works there never says thank you and they always make the worst uncooked tapioca. After receiving the disgusting tapioca drink, went over to the counter and asked the skinny girl if I can get another drink because of the uncooked tapioca and she said no, asked her to try the tapioca for herself, and she said no, and said that she didn't cook the tapioca. And she threw my popcorn chicken on the counter and pieces flew out, and pretended like nothing happened. I'm surprised they even pass yearly inspection, there should be an inspection for them everyday, but if there was, then they wouldn't have survived the first day of grand opening. Just wanted to throw the drink at her before I left. read more

I went to the store around noon time there last Saturday. After I got into the store, there was no one at the counter to welcome. After a miunte, we saw the store assistance show up from the back shop; however, she looked at us and showed really surprised on her face while she was holding a cup in hand. We through she would come over and help us for the order. However, she went back to the back shop and put some ice in the cup with water; then, drank it before served us. What's kind of services it is?! Also, when we placed the order, she did not ask us in English at all instead of Madrain. Be honest, even I am a Chinese, I may not even know Madrain at all. Certainly, I know Madrain, but, she did not want to speak up and I could not hear clearly at all. If this employee does not want to work for this job and think this is too much for her to work on Saturday morning since she might go out at Friday night, then, I would recommand her to find another job instead of this one. For the owner, please tell your employee how to serve the customers at all. This is not the way to run the business with this kind of customer services and employee at your business. read more