I have been a regular customer of Backlick Service Station for over 20 years. I have only positive…read moreexperiences. Bill is an honest, hardworking mechanic who offers the best service at the lowest prices possible. He really cares about his customers. I highly recommend this station for all your car needs. It is a family-owned business. Bill and his wife Donna work hard and care about the people. I love pretty flowers that Donna plants to make this gas station very pretty. Remember to bring cash to pay for gas in order to get the lowest gas prices in Annandale.

Honest family run business. Fair prices and quality workmanship. Maintenance and repairs are always…read moredone right the first time.

Octane was recommended by a trusted family member over a year ago, and they've been consistently…read morereliable in repairing my old Hyundai Santa Fe ever since. Replaced the starter in a day and charged much less than general online estimates quoted for that make and model. Installed a replacement interior door handle and let me buy the part to save $$. It wasn't quite right, and they reinstalled it, after a long delay due to personal health issues, and didn't bill me again even though some time had gone by. It works like a charm. Don't be put off by the crowded parking lot and general appearance of the shop. They're crowded because people know they're the best! I almost hate for the secret to get out, but by all the great reviews, I think it already has! Many thanks, Octane, you all are wonderful!

Great and fast service that's well below dealership prices for the same service. Can't recommend…read morethis place enough if you're looking for service on your car

The term "honest auto mechanic" is usually an oxymoron, as it's virtually impossible to find an…read more"honest auto mechanic" these days. So-called, "ASE certified mechanics" at the STEAL-erships are more part replacers rather than, technicians. These "mechanics" just take their fancy tablets/scan tools, and after plugging into your car's ODB port, spout off some diagnostic codes with parts to replace leading to hundreds if not thousands of dollars in "repairs." Thanks to Yelp and always trusted Yelp friend, Hannah H, I was guided to Hillbrook Automotive several years ago and have been coming ever since. The owner, Mr. Choi, is well-known in the Korean community for being an experienced mechanic, and more importantly HONEST when it comes to your auto repair needs. While Hillbrook Automotive' s clientele may be predominately Korean, over the years I've been coming here, I've noticed folks from all races, creeds, and socio-economic classes take their vehicles to be serviced by Mr. Choi and his team of skilled mechanics. A sure sign that of a garage does honest and good work, is (1). How busy it is and (2). the type of cars they work on. At Hillbrooke, I've seen not only the more common Hondas, Toyotas, etc. being worked on, but it's not uncommon to find higher-end vehicles like Mercedes, BMWs, Lexus, Acuras, in the garage bays. If folks with these high dollar vehicles come to Mr. Choi for service, that speaks VOLUMES. I've even witnessed a few times where people who live in MD will have their cars TOWED here, because they know Mr. Choi will do good work and at a fair price. According to a 2023 report from credit agency Experian (https://www.nerdwallet.com/article/loans/auto-loans/average-monthly-car-payment), the average car payment is $729 for a new vehicle and $528 for a used car...ouch! It's no wonder that many Americans are opting to keep their cars for longer and keep driving it, until the figurative "wheels fall off." My front brakes needed replacing, and just out of curiosity since I had one of those STEAL-ership coupons in the mail, I took my car to get a quote. After nearly spitting out the "free" coffee, I said thanks, but no thanks, and wouldn't you know that Mr. Choi was able to install new rotors and brakes pad for $700 cheaper than big-box STEAL-ership?!?! Just a few things to keep in mind if you take your vehicle here for service: * The parking lot is small (since there is also a gas station here). So after pulling in and finding a parking spot, look for or ask for Mr. Choi. Provide him with a brief description of work you need, and he'll take your phone number to call you after diagnosing the issue. Note: It can be very chaotic in the morning during peak drop off time, and also don't be surprised if you have to wait some time to speak with Mr. Choi. He'll be easy to spot since all the staff wear name tags, and he'll be the older Korean gentleman that everyone will be congregating around. * You will likely need someone to drop off / pickup while your car is being serviced. There isn't a "waiting room," per se. There are a few chairs inside where the cashier is located, and a small uncomfortable bench. But you aren't really going to want to wait there for a few hours, if possible. * I HIGHLY recommend getting there before 9am. After a certain time (usually around 12pm noon), depending on the complexity of the repair, you will likely have to leave your car over night, or Mr. Choi will ask you to bring your car back the next day. Not that Hillbrook Automotive needs any more 5 star reviews, but I'm so thankful that Mr. Choi and team have extended the longevity of my car well north of 100K miles. I know at some point, I'll need to get a newer vehicle, but until then, I'll only bring my car here when it needs service.

They are skilled and professional. I was impressed by their speed, efficiency, and honesty. They…read morequickly fixed the noise issue with my car.

It's a gas station, lol, but it's also an auto repair service station. This Shell station is very…read moreconveniently located super close to my work, but I still hardly ever fill up here because the Shell closer to my house is cheaper, only five minutes down the road, and this station is literally right on Little River Turnpike, and it's small & a bit tight. Still, I love that I can use my Giant Foods Shell gas rewards at any Shell Gas station, and this location is another great option for that. I have both heard and read many great things in my local community about their auto repairs, but I have never used them and cannot attest to the validity of these claims; however, it would be worth checking them out.

I came for car inspection and emission few weeks ago. The staff was professional, friendly and…read moreknowledgeable. As a first time at that location, I got overwhelmed with the number of cars the gas station has. Mohammad, the inspector was very knowledgeable on the issues that I have with the Ioniq. He took time to explain and to show the critical issues in the car had with tired and brakes. Thank you, Mohammad who went above and beyond to ensure I'm safe when operating my vehicle.

Service was completed when promised and did not go over the quoted price. The staff was courteous…read moreand professional.

This review is only for State Annual Safety Inspection and Emissions (every 2 years)…read more Swift service! No appointments. First come; first serve. Just park in the inspection line to the right. 2 cars ahead of me parked. One in the garage. Passed with flying colors on the first go round. Hang out in the lounge. Complimentary coffee. Water too. Comfortable couch. Next time: Oil Change, as I'll be on the email list for a $20 discount. Competitively priced. PRO TIP: Get both of the Groupons for awesome savings. Keep the Groupons coming. Purchased both inspection and emissions just a few hours before walk-in. Customer Service: Superior. Called ahead to see how long of a wait. Said come after lunch, as AM filled. Easy breezy. Support this Small Business. Will return for an oil change and future inspections, emissions. I'll get a quote for tires too.

Steve is amazing and he's very knowledgeable, Always great customer service when I take my vehicle.read more

Received excellent services for my 2010 Honda Civic EX-L with Steve (Owner): hod replacement…read moreheadlights, oil change and alignment. Great value for service rendered. Thanks Steve!

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Mobile mechanic was hired to inspect a vehicle up for auction online. The response was very fast…read moreand flexible on schedule. HOWEVER, the shining review given was very erroneous. I was told it was in great condition. I purchased the vehicle and after taking delivery, the local Lexus shop in my town put it up on the rack and showed a lot of rust, and virtually all after market parts throughout. What did I get from the inspection I paid for? Fast lotta nothing. And a rust bucket full of junk parts. Beware.

I made an appointment for 11:00 was told my service would only take 2 hours…read more It is now 3 hours later and they still haven't even looked at my car. Also, the whole reason I had to make this appointment was they supposedly put new brakes and rotors on my jeep in late July. I've had problems with the braking system ever since. I came here after driving less than 2,000 miles just taking maybe it needing some driving in time. They are telling me somehow it is now my suspension?!? Like how is my suspension the problem with my jeep when there was nothing wrong with it when I brought it into you in for brakes and rotors?!? I would give this place a -10 if I could. It's an absolute joke. And the service team had the attitude like they just don't give a crap about you or anything else.

I took my 2017 Jeep Cherokee to the this location for a check engine light on 05/2/2026, and the…read moreonly guy who works on Jeeps ran a diagnostic and told me that I had a blown head gasket. I got my car in January and remembered that the warranty might cover it, so I asked the guy to file a claim. He said he'd have to do it the following Tuesday because the warranty company is closed on weekends, and he only works Tues-Sat. I took it back on Tuesday and he said he'd get back to me that same day. I didn't hear from him. I called back on Wednesday, and I was told that the diagnostic guy wasn't in. Again, he's the only one who works on Jeeps, so nobody else could do it if they wanted to. Thursday came and I was over it. Nobody was getting back to me and when I called in to inquire about my car my questions weren't being answered. I ubered there to get my car and take it back to the dealership, and they told me they LOST MY KEYS. They ended up finding them filed under a completely different Jeep with a completely different issue/status, so I took my car back to the dealership. Now, here's the kicker. Back in March I took my car to this same establishment for a coolant evaluation. Fast forward to May, the dealership is making progress with the claim to the warranty company, and turns out they already received a claim from Pep Boys on May 2nd. The morons at Pep Boys put the mileage from my March visit on the May 2nd claim. So now the warranty adjuster who came to inspect my car at the dealership is denying the claim, because it looks like I drove 1800 miles between May 2nd-May 20th, when in reality that's my mileage from March-May. So here I am 3 weeks later with no car, an angry girlfriend who hates taking the train, and genuine confusion on how this location's employees made it this far in life. Save your time, money, and sanity and go somewhere else PLEASE.