My friends and I stopped in for desserts last week shortly before closing, and Danté gave us great service! He helped us choose our treats and brought us fresh biscuits as well. :) read more

Best Biscuits ever! The food was tasty! My favorite is the Bar Harbor Lobster Bake!! Yum! Our server was attentive and friendly. read more

Red Lobster - Bar Harbor Lobster Bake - Seafood Near Me - Matthews, North Carolina

Came here for lunch today with my coworkers since Endless Shrimp is back. Upon entering we were seated immediately and shortly after greeted by our server Jasmine J. She took our drink orders and in a matter of what felt like seconds she was back with our drinks. We had some questions and she answered them all, very knowledgeable about the menu! We ordered and she continued to check on us for refills and more to see if we wanted more biscuits. The food came out and she came back to check on us and she brought me a few sauces to try with my tacos because I told her I wasn't a fan of ranch. I ordered the lobster tacos and they were good but I think I could have gotten the shrimp or fish for cheaper and still enjoyed them since the salsa and guac overpowered the lobster so I couldn't even really taste it. I did taste it on its own tho and it was good. The grilled shrimp skewers that my coworkers had were really good too. The Shrimp Linguini Alfredo needed some salt and pepper. And of course the cheddar Bay biscuits were amazing! read more

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Went to Red Lobster tonight and service and food was great. Kelly waited on us and she was awesome! Thanks and keep up the good work, especially in these crazy days of people complaining about bad service everywhere, or at least it seems like everywhere. read more

We waited nearly two hours to be seated. That is a long time and we were very happy to get those obcenely delicious fresh out of the oven garlic cheese biscuits! Was saddened to see how beaten down the hostess looked-It's not their fault that people dont show up for work, etc, no reason to be ugly to people that have no control over any of this! The steak wasnt very flavorful, but the scallops and lobster were quite good. Did I mention the biscuits?! Our waitress was on her second day there and was sweet and prompt. WE love Red Lobster. read more

I have been to decent red lobster restaurants in the country. But seriously what a joke I was recently hospitalized and when they told me I could have normal food I thought you know what let's get some takeout seafood pasta. OK spaghetti with salad shrimp. Salad shrimp. Are you kidding me cuppa noodles is better than this crap $40 wasted. read more

My visit at this location was awesome. The service was great and our server was excited for us to be here and extremely kind. My family and I had a great time. Highly recommended location. read more

This Red Lobster should be the model for all Red Lobsters. I have never had an experience like this one. I came on a girls' day and we were seated by the owner and have been amazed by the experience from the beginning. Our server, Sarah, was absolutely attentive and accurate. I'm not sure why the stars were so low but if you try it, you'll love it! read more

The server was amazing she was a bartender and server the lunch special is what I ordered and It was more than enough food and it was affordable. It wasn't that busy which is why lunch time is a go. read more

Had a lovely dinner with my niece and nephew at Red Lobster. We all ordered the build your own Trios. Everything was on point! read more

Red Lobster - Seafood Near Me - Matthews, North Carolina

Haven't eaten at the Lob in a while, and wanted to say i had a great experience Thanks to one of the best servers I've had in a long Time , thanks to Donte D... Great food and exceptional server! read more

I really enjoyed myself tonight the service was great and the food was delicious.... a special shot goes out to my server Nick Fidel he had exceptional customer service skills read more

Red Lobster - Seafood Near Me - Matthews, North Carolina

Tonight we were seated by Landon, who honored our request for specific seating. We then had a delicious dinner served by the delightful Dasha. She had excellent recommendations one of which saved my mother from a spicy selection she would not have enjoyed. Ma had the garden salad with thousand island dressing followed by Salmon New Orleans that is topped with shrimp accompanied by mashed potatoes and broccoli. She said it was, "very tasty ". I ordered the Southwest-Style Tacos. I opted for the shrimp and decided to top them with regular ranch in place of the jalapeno ranch. It came with a salad and I chose the Cesar's Salad. It was all yummy. We then took home the Chocolate Wave and Vanilla Bean Cheesecake for a late desert. We divided them both and delighted in each desert equally. We will return. read more

I'd say the service was horrible but we never saw a server. We walked in and found a host with his head stuck to a phone for several minutes. No acknowledgement of our existence, just talking on the phone. Finally another host came and sat us at a table. We thought this was a good thing. We then sat and waited for a server to come over and take a drink order. This simply never happened. While I can't tell you how long it took to be seated or how long it took to decide to leave, I know for a fact that this adventure at Red Lobster took 32 minutes to get back in my car. I will not return to this disaster of a restaurant unless I see a "new management" sign indicating that there might be some hope of an improvement. read more

Took my sister to the the Independence Blvd location. The service was great but shrimp platter I had was mediocre. The chocolate cake and ice cream dessert was really good and sort of made for the slightly disappointing main. The bread rolls however are still a favorite. read more

We asked for a few minutes to look over the menu and our waitress came back in thirty minutes. And when our food arrived an hour later, we find out the food is extremely salty. Water cups empty for fifteen minutes. Overall a joke for the price. First and last visit. read more

Red lobster is delicious I definitely recommend their food is delicious and very nice customer service if you want good fish or anything definitely come here!!! read more

So sad, so overpriced for a place one step above fast food seafood. Long waits unless early. Went here because a friend requested it for her birthday. Out of 6 of us, everybody agreed that except for the cheddar biscuits, the food was mediocre, the atmosphere is noisy and too crowded, and it's not a good choice for us. read more

First Off , Long wait for Frozen Microwaved Seafood, Took over a Hour 1/2 to get our Food that was Over Nuked by 300 degrees, There was no apologies no excuses no sympathy .. never come back to this place again, smells like a soul glow and very greasy restaurant read more

My boyfriend and I stopped here for lunch today. It was rainy so we both opted for the soup and salad. I was highly disappointed with our meals. I got the clam chowder and it tasted EXACTLY like progressive soup. I know this because I am a college student and sometimes you have to live off this stuff. Living away from home I always enjoy going out to eat, but if it taste like something directly from a can, that I can buy for three bucks, it's not worth it. You might be thinking.."It's just soup, who goes to Red Lobster and gets soup?" I would also be weary of their other meals. My boyfriend said that the lobster in the tank, at the front, had barnacles on them. This means that they have not shed their shell in a while, which also means they are tough. He knows this because he used to live in Maine and his good friend is a lobsterman in Maine. I don't think it is as fresh as they say it is. The decor was nice but that doesn't matter if the food is crappy. The staff was fairly friendly, but it did take awhile for our canned soup to come out. Final thoughts: I wanted to like this place but I don't want to go there again. read more

Went to dinner here Friday night. Excellent service and food. Good bar drinks too. Hubby had the shrimp too and I had the crab legs. Very tasty on all accounts. The place was hopping and well run. If you want a decent seafood dinner and drinks for a reasonable price you won't go wrong with this particular Red Lobster!! I highly recommend it read more

I was feeling nostalgic with my mom and aunt. We hadn't been to Red Lobster since I was a kid. There was a wait. We were cool with that. After about 20 minutes we bellied up to the bar to have a drink while we waited. The bar itself was covered in a thick film of greasy finger prints and beer. I asked the busy bartender for a rag to wipe it. Without responding or looking at us, she was visibly aggravated and half ass wiped the bar, continuing to ignore our many thanks. I ordered a $5 beer. The glass was filthy. I'm really not that picky (yes I guess I don't mind drinking beer from a dirty glass) and did not want to irritate her further, so I kept quiet. We were soon seated and I ordered another beer from our server. This time there was a full feather floating in my glass. A feather!!? The server sent the manager over who apologized about sending out 2 nasty $5 glasses of beer. He said he would comp our check. We ordered seafood platters of what can only be described as bagged pre breaded frozen less-than-fast food-quality crap. I would have preferred ANY fast food chain to this food. $20 a plate!?!? Bahaha! I will NEVER spend any money at a Red Lobster again! We had to go to the bar to ask for silver wear after our food came. Our waiter only checked on us ONCE. We complained yet again. It was ok. The manager was comping for the beer at least. *Ahem* He took $2 off of our bill. $2. read more

I was with my family today before they left the country. We decided to go visit Red Lobster since we have not been in awhile. When we got there it was kind of busy, but we sat down and I just want to say that our server Sami was spectacular. She pointed out some things that we would never try and I'm super exited I tried the tasting plates, they were superb. She definitely treated us very well. She has such an amazing personality. We will be coming back to see her again! read more

The 1 star is only left because there is no option for minus stars, with that said...... I dragged my husband here kicking and screaming trying to convince him they had good food since all my experiences in NY locations were amazing. We sat down and ordered and it took 20 minutes just to get our drinks....which were very good . Then it took us another 20 to get someone to take our order. Now I have to tell you there was more than enough staff and only a total of 6 patrons, 3 couples in this entire restaurant. What we ordered: coconut shrimp, stuffed mushrooms, parmasean crusted tilapia, with baked potato and sides of lobster tails What we got: the shrimp was edible, mushrooms which were whole uncooked with cheese and breadcrumbs haphazardly thrown on top, tilapia which had bread crumbs and a tiny bit of shaved parmasean on top, baked potatoes which were raw and broccoli that was raw. And the lobster tails had barely any lobster, were so rubbery and over cooked it all must have shrunk to what looked like a wishbone. It took almost an hour to bring this to us. What the manager said was " oh we were out of a lot of stuff, the truck just came in now" so let me ask you, as the manager did you not think to tell your staff to notify the patrons of this, and have them suggest something that your cooks weren't going to I love Lucy through cooking? The manager ended up not charging us for any of the food as he agreed it was in edible, but I had my husband saying told you so and apologizing to me because he felt bad that we wasted a night going to this place. We will never ever go back to red lobster in NC for fear they are not close enough to a coast to have fresh fish and I think that May have been a factor as well. read more

Yesterday, Mother's Day, my daughter wanted to treat me to Red Lobster. We placed our order online at 4:45 pm and the pick up time was 5:11 pm. When we arrived to your location we called the number that was posted on the door to notify the workers that we were outside. Long story short, I didn't get my food until 8:19 pm. A large crowd had formed outside of the building. The manager only came out one time. Not only that but during our wait the waitress came out and wrote everyone's name down on a piece of paper to help organize the orders so that the correct food would be made and delivered and I still had to wait nearly an hour and my name was the second on this list. Not to mention we couldn't get refunds at the store since we paid online. We were told to call the corporate office. When one of the customers asked for the number one of the waitresses had to Google it. There were many mothers out there that had to spend their day waiting on mediocre food. All in all my wait was nearly 4 hours from the time I placed my order. read more

My son came to see us before he had to leave for a tour of duty over seas. Before he left (tomorrow) we wanted to have a nice meal together. We were hoping to have a great meal to remember. We got there early (before 6) and there were a few people there. Where do they seat us? right by the kitchen. Lots of empty tables. The waitress was very nice and took our orders. The hor's derves come. We ordered the Calamari and an order of Clams. The Clams were very small and were more like bits and pieces. The Calamari was good but not much of it. Then our main course comes. My son and I ordered the NY strip and Lobster. My wife ordered Flounder. My wife received her Flounder with a weird seasoning on it. We tried to scrape it off but could not get enough off, She could not eat it. My son and I also received our steaks without the lobster(we ordered the steaks medium). Both steaks were literally raw. In my whole life I have never sent anything back but I did this time the manager came over and was very nice and said he would comp one of the meals. The steaks and lobster came out a little later. The lobster was ok. I don't know how they did it but half my steak was just right. The other half was over done. Now I try to eat it. What a poor cut of meat. It had so much gristle that I could not eat it. To top it off, once we sent the steaks back the waitress did everything she could to avoid us! I guess we need to drive the extra mile and go to Pineville if we want to eat at Red Lobster. read more

Customer service was excellent, food came out fast, the food was good, no complaints here I like this location. We have been to the Atlanta, Connecticut, New Jersey locations and this one might be my favorite so far. read more

The only reason I'm leaving a star is because I absolutely have to. The nicest way to put this is that the best part of my experience was exiting the building. Attentiveness to refills was poor. Appetizers as well as main meal and sides were like warm and the fish was barely cooked and rubbery. Broccoli was barely cooked needless to say I will never EVER be back. read more

Drinks are always good but they bought us stale rolls. The waiter gave misinformation about the dish my daughter ordered and she had to send it back. Grandkids loved their food but they are all under 8. I had the standard broiled seafood. Was tasteless but I was hungry and on my second cocktail. Try to find a fresh seafood establishment on the side of the road before going here. read more

Food was great, but the staff was awful. It was a very cold atmosphere. I went in for take out and I won't go back to that one.

We had visited this location this evening, and everything was so delicious and very fresh and flavor full also our server Daniea was very friendly and courteous happy to serve. I have been this location serval time and never disappointed. My brother who came from india he has first visit and he really impress with quality of food and flavor he feel in food he will keep coming to this location. Recommend mouth watering dishes 'Roasted Maine Lobster Bake' and 'Garlic Grilled Shrimp' for Healthy Option. read more

Absolutely horrible! Don't do it! My girlfriend and her family went to this location got horribly sick. I forgot she told me got a gift card for Christmas came to location and the lettuces were wilted and my girlfriend was nauseous throwing up and horribly sick yet again! This location needs to be closed down! read more

Got there Saturday at 4:30 and we were told it would be a 29 minute wait. We waited an hour and then left when they told us that they were waiting on servers, not free tables! The hostess asked if we wanted to sit at a high top table in the bar. Ummmm I guess she did not see that my mother in law was sitting there with a walker? Really??? Will never attempt to return. One in pineville is decent. read more

The service was terrible. People including us waiting over an hour to just get a table. Multiple tables open. Short staffed maybe? Average time at a table 1hr 45 min. Mangers could maybe show their face and let people know something. It doesn't help 3 teenagers are running the front seating. read more

This location has only been open for about 6 weeks. I agree with Walter W. that the entrance is reallllly in the cut. Well, it is more stylish than the Pineville location and more smiling faces. The service is also better for now and hope they keep it up. The $10 FB promotion was enough to get us through the doors and as crowded as it was(people were waiting outside) more than just I love a deal. The food was tasty and biscuits hot & delicious. Our server Zac provided some of the best RL service we have had in years. He kept a smile, was knowledgeable about the menu and a biggie for me-- anticipated our table's needs. It irks me to flag down my server to get a refill, napkins, take away plates, etc. One gripe would be they were quoting tables 45-50 minutes on Sat evening at 8pmish. In the dining room, we could see many booths& tables not bussed. Maybe if they keep their busboys on top of things, they will not have those long waits. We guests prefer to wait at table.Hint: we may be more inclined to order an appetizer/drinks while waiting. Not a 5 star dinner nor the best seafood in the land, but it will have your belly full of a decent & affordable (insert coupon) meal. read more

Shak is the best waiter EVER! Our food was perfect and my wine glass was never dry. From the time that we sat down till our food came was only about 20 minutes. read more

This was my first time in red lobster in about 2 years. The venue was nice and clean. Most of the employees and/or servers were mature. Our server was excellent and informative considering I told her it was my first time in red lobster ever haha..... But it was not crowded and I would recommend this restaurant to someone having a casual or special night. read more

Broccoli was overly buttered and salted. Actually all the food was. The vegetables were undercooked or over cooked. The food is drowning in salt and butter. read more

Red Lobster - Seafood Near Me - Matthews, North Carolina

We had great service! Our waitress was so sweet to play along with my daughter and bring extra straws and plates for her stuffed animal. The fish tacos were delicious, but messy! Get extra napkins. I loved the more nutritious side dishes offered for the kids: broccoli, orange slices, side salad. My husband had fish and chips and enjoyed it. It was crisp and flaky! read more

I visited this restaurant on 21 September 2017 @ lunch . Service was the worst. I ordered endless shrimp and only received one refill! However I could have just ordered off the menu and had one serving. My waitress was so slow and lied on the kitchen saying something was going on in the kitchen and it would take a while for refills . I remained patient. I was in red Lobster for a while (2 hours ) it took like 35 min to get the first refill. If it wasn't for the shift manager asking was everything ok, I wouldn't have received a water refill . I just asked for my bill and left. The female supervisor that was on shift at the time was not any help. After explaining to her about my food and I thanking her for a refill on my water. I continued to still wait on my shrimp refill. She just said I apologize and gave our receipt as requested . I even went to the red lobster website and did the costumer survey. The store manager never reached out. Do not go to this location . I spend a lot of money during endless shrimp and this experience has been the worst ever . Go to concord mills or pineville location for better service! The worst experience ever! read more

Red Lobster - Seafood Near Me - Matthews, North Carolina