Yesterday, Reliable Energy came to my home to checkout all systems and to "Weatherill" my home for greater energy efficiency. I was so impressed. Not only did they show up a little early (which I love), Jorge was polite, considerate, extremely knowledgeable, skilled and taught me things I did not know. He wore full protection and worked quietly, quickly and efficiently. He did not leave a speck of dust or a trace that he had been there. Jorge was the BEST technician I have had the pleasure of working inside my home in the 20 years I have owned it. Five stars for Jorge and Reliable Energy!!! read more

Jose Castro came to my elderly moms house and was an Amzaing and very very helpful man. He installed shower heads, seals, and cleaned her heater and was very pleasant and she gave him 10 stars! Thank you for have such a great employee!!!! read more

Definitely exceptional service!!! Alex, the service technician wa very professional and would highly recommend! Thank you Reliable Energy! read more

Hi my name is Cathy Lewis from Lancaster, CA. Today was the second time Alex (from your Paramount Office) came to my home for service on my furnace. I didn't get the chance to send a compliment the first time he came, but this time I want to make sure I don't pass up on this opportunity to do this today. Alex was not only thorough with the work he did. He was very informative, professional, and kind. He took the time to explain repairs in an understanding way. He is an awesome asset to your company and I want to give him 5 Stars for his excellent service! Thank you, Alex!!!! read more

I quoted around for a few days before coming across Reliable Energy and decided to give them a try. Genesis answered my call and she was very helpful and courteous right off the bat. I got the pleasure of having Richard inspect and repair my AC and Furnace. He was so respectful and knowledgeable and was kind enough to explain, with detail, what the issue was and how to prevent it from happening again. The pricing for the house call and the parts and labor was very reasonable. I will definitely use Reliable again and I recommend this company to anybody needing as HVAC servicing. read more

t was a great trouble shooting for my AC and AC will behave the summer! Alex is great! He found the problem and serviced everything else. I signed up for three year maintenance contract! read more

They were to help my elderly mother by installing a new heater for free through the program So Cal Gas offers for people living on a low income. After months of run around, they refused to do anything; citing that the job would entail more work than they would be paid for. At first we were told that yes, they have a unit and after the initial inspection they had a solution, but then more delays until they refused any job. By then it was deep in Winter and very cold. This company should not be a part of this program which supposedly helps the community, especially our vulnerable elderly. They only care about what they can get. Sincerely, do not give them business!!! read more

I had the good fortune of the excellent work provided by Medina and Augustine yesterday...a service through the gas company. These men were terrific from start to finish.. Extremely courteous. Well mannered and very attentive to the safety of my pets. They were great! I am so appreciative of this service. read more

Every time I have a problem with my heat or A/C Reliable fits me into their busy schedule quickly. Genesis is wonderful to work with and the technician I usually see, Richard, is knowledgeable about my HVAC equipment and knows right away what needs to be replaced. Their service is exceptional and pricing is very fair! read more

We have the energy savings program and Reliable was the one chosen to come and put a new heater and thermostat in. The installation was fine and they left saying that everything worked perfectly. We realized that our AC wasn't working anymore ( previously had absolutely no problems) but the heater was fine. We called and spoke to Oscar and he started accusing us as if we broke it and his workers were experts that fixed everything. After accusing us, he finally agreed to send someone to check it out. After 3 of his guys came out, 3 separate times to check it, none of them could figure it out saying you need a new AC. It was working perfectly, and you can tell it was a wiring problem. They are obviously not trained! I'm giving them a star because the installation went okay. The guys were nice and did it pretty fast. They respected my home, and I was so nice to them and fed them and made them feel comfortable. The piss off at the end was this fool Oscar. He made us feel like crap being so defensive and all he new how to say is " I trust my workers." He made us feel like because it was the energy savings program, he can manipulate us! This is a BS company! Not reliable by any means! Don't know what the hell they're doing! Made us feel like we did something wrong when it was 100% them. After the 3rd guy came and did nothing, I was done! I didn't even want them to fix it anymore! God only knows if they were to fix it and it was wrong, I could see my house explode and " Oscar" saying it was our fault, I trust my workers! After all the BS drama, I looked on yelp and found Boming Air. The guy responded, showed up, and fixed it within an hour. Reasonable price too. It WAS the wiring they screwed up and couldn't fix. Like come on! They couldn't figure out something so simple! What a joke! read more

Daniel from Reliable Energy was our technician that came to our home and made our experience very positive! He was knowledge, provided excellent customer service and was very professional! Thank you Daniel! read more

Do not buy from this place. Their products are a joke. Had them install a new unit and it went out a year after warranty expired. 1 year! Contacted the company for them to tell me they cant do anything. Supposedly they were going to have another department contact me and nothing. Now I have to spend all of this money fixing the problem. My previous air conditioning lasted over 15 years. This company is a rip off! read more

We live in an apt bldg in Los Angeles. 3 years ago one of their reps signed us up for energy savings repairs. They took income proofs from us to set a schedule for repairs. Never came back. Someone else came this year. Again, same thing. Took income documents, set up appts. All we got was shower-heads. They set appts 5 weeks from the day they signed us up, they show up and install shower heads and leave. They weatherstripped the neighbors door in the kitchen. She trips over the door shoe every time. They said they were going to do attic insulation, never heard from them again. God knows how much money they get from gas company for stuff they supposedly did. read more

Reliable Energy installed two ductless air conditioning systems in a duplex I own in Bellflower California. Working with Fausto and Genesis was a pleasure. Genesis handled the paperwork and scheduling without a flaw and Fausto and his crew went above and beyond with the installation. We had one small problem that Fausto handled with no problem. I will use this company in the future and recommend them highly. Thomas Kirk read more

These guys were great! Good customer service and workmanship. Justin was my technician. He was efficient and educated me on what he was doing. They have great prices as well! No need to look any further: go with these guys! read more

Excellent service! Very friendly, informative and clean service! Which is amazing since I has a pound of dust bunnies around my heater!!! Very courteous and explained everything and gave great suggestions on keeping my system in great shape! Highly recommend this company! Thank you! read more

We hired Reliable Energy to replace our whole system and move the furnace to the attic. The whole experience moved along quickly and without any issues! We would highly recommend them for service or installation! read more

My heater broke down right when we started to need it. I called Reliable Energy and had a technician come out to inspect the unit. The first thing I appreciated was that the technician called me well before he was coming. It gave me ample time to get home from work so I didn't have to miss work and wait around for him to show up. Then the very professsional and considerate technician inspected the unit and did a very thorough job. He found a small gas leak, a bad fan motor part, he also changed the overdue filter and the outdated mercury thermostat to an updated digital wall control panel. The technician was very honest and geniuine. I felt that he had my best interest in mind the whole time. No pressure sales or BS suggestions. I'll never call any other company for heater or HVAC work again. A big thank you to the great guys at Reliable Energy Management!! read more

Alex was the service technician from Reliable Energy that came to my home. I found Alex to be very professional in his presentation, knowledgeable about the program offered and most of all he was on time for the appointment. I would recommend Alex and the Reliable Energy team for any heating/cooling needs. Thanks Alex read more

Service man came to knock on my door to be nosey and bug me in my sleep. Trespassing on property. Was not let into property by no one. Dont waste my time if I'm not the one who called you. read more

After calling several Heating & AC companies I found Reliable Energy to have friendly and helpful customer service. A huge plus: they provide free on site estimates! All of the other companies I called charged a fee to inspect HVAC unit for replacement. read more

Here's the SHORT story: I had a problem with my 30 year old Trane furnace. Everybody's busy due to Winter coming on. Most said a week or two to get a tech guy out. The first licensed HVAC plumber was incredibly incompetent and made a mess of things-paid him to stay away forever. After 2 months of additional "help" a short circuit was (probably created) and diagnosed. I finally called my trusted basic plumber who recommended a company that came out and offered to fix for $975, saying it needed a new wiring harness and maybe a new circuit board (at add'l cost, of course. They said only 4 wiring harnesses in USA, and going fast--no pressure, right? But of course they could get a city permit and do a complete new install for $6400.00. I should have seen it coming when they put on shoe guards to "protect my floors" !! Luckily and in the nick of time, I found Reliable Energy Management through a manufacturers website. They sent Richard out THE NEXT DAY and he found the short, repairing the existing wiring for $120.00. I was amazed. Very nice person, too. Stress gone and heater now working perfectly. I wish I had found them earlier ! read more

Worst company ever. Far from reliable. They made appointments and didn't show, they failed to insulate my hot water heater properly and the city would not approve it. Twice managers agreed to step in a resolve the problems and NEITHER one did. Armando dropped the ball, and so did another "supervisor" Sal. Waste of time, don't hire this company!! read more

Great customer service and tech's are great. Profesional, clean and on time. I would definitely use then again when ever I need help with my ac ! Absolutely recommend them!! read more

We had a noise coming out of our unit and some water leakage. The first company that came out said we needed to replace the a/c unit, condenser and furnace, then gave us a quote for $7,200. We used Reliable Energy for my mother's home and had a great experience working with Genesis, and the company's workmanship, so decided to call Reliable Energy. Fausto came out and said that it is a repair, no need to purchase new units. Richard came out on Monday with Alex and both men were great in doing the repair, found unit low in Freon, causing unit iced up. Recharged unit with Freon and checked coil and condenser for proper operation and leaks. Also, installed insulation on line set. We are very happy with the repair for $625.00 and much cooler air. We are ready for the heat wave this weekend! read more

The guy showed up on time and was friendly. He checked everything and gave my A/C unit a tune up. He was honest and told me the unit was in good condition and didn't need any repairs. He put in a new filter and the total bill was reasonable. Would recommend. read more

Renco is a company that has contracts with the gas company to save energy, but they are so irrelevant that, they are doing a bad job, and they do not respond to the complaints that one puts on them, especially they left me with a falling door, and a shower that does not work, read more

Complete Satisfaction! The repairman was very professional and knowledgeable. He gave me a thorough explanation of what I needed done and showed me pictures of my unit to help me understand the work he was going to do. My unit is working great now and they also came back for a check up. Price was excellent for a job done right. read more

When our Honeywell thermostat stopped turning on our air conditioning, I called Honeywell. They recommended Reliable Energy, and gave me the phone number. After talking to Genesis at their office, I texted her a photo of my thermostat (to avoid having the technician come out only to say they would have to order the parts). Today, only one day after my call, Fausto came out. I couldn't be happier. He changed the old thermostat in less than a half hour and the fee was very reasonable. No wasted service charge. Just the charge for the actual service and part. My husband, who is almost never happy with a service company, even said, "They are great. Make sure you have their number for the next time". We have very high expectations, which are almost never met, but this time they were exceeded. That's why I had to stop to write them a review. They earned this five-star review. Both the customer service and the "on site" service were great. Thanks, Fausto! read more