I had a plumber turn off my gas line and didn't notice it for a few weeks. once I noticed it and…read moretried to start my generator. It would crank be not start. I thought it was a air lock problem. Once I called Joe at Capitol Power Systems he was very nice and understood what probably is the problem. He could have charged me and came out to fix it, but he proceeded to tell me what he thought was wrong and what to do about it. Apparently the gas solenoid was sticking and I quickly tapped it with a screw driver. The generator came on and all was good. Joe will be my contact for my generator and if you call him, you won't be disappointed. Great job

When the power went out we heard our generator kick on but no electricity in the house. Joe had…read moreinstalled our Kohler generator and we gave him a call. He was there in 30 minutes, found the problem and the lights and heat came on! Thank you Joe. That is amazing customer service. So happy we chose you and Capital Power Systems.

These guys are great! Honest, helpful, reasonably priced. We just moved into a new house and had…read morethem come clean the dryer vents. There was so much build up from the prior occupants. It was a huge fire hazard. I am happy I have a company I can trust to help keep my family safe. James also shared referrals for services they don't do which saves us time and helps us avoid the risk of working with unreliable companies.

Have used them twice for dryer vent cleaning, once in 2016 and another in 2022. Excellent service,…read moregood communication, does the work pretty fast and did not leave lint and dust everywhere on the yard or roof. The pricing is not particularly competitive based on quotes I have gotten from other companies that were providing me different set of services but also has air duct cleaning services. However, I have heard some of the cheaper ones leave blown out lint in the yards and don't clean up etc so I will continue to use Better Services since I am willing to pay a little bit more for services that are done right without any problems.

Mark is awesome. We had him install new kitchen appliances for us and his work was perfect. We will…read moredefinitely use him again in the future!

We need help replacing an under cabinet range hood. Mark was…read morequick to response. He offered competitive price and was patient during the installation. He was polite and did quality work. I would definitely consider him again for other appliance works.

I've been relying on Aaron at Appliance Authority for a few years now, and we're lucky to have…read morefound him! I quickly gave up on fixing things myself with YouTube tutorials once I realized so many issues require a true expert. Aaron is a genius at what he does--it's fascinating to watch him work. He's friendly, honest, and always provides fair pricing. This week, he fixed our built-in microwave for a fraction of the cost of replacing it. His services help us keep our older, well-built appliances running, and we appreciate that. A few years ago, he fixed our oven after we accidentally broke it during the self-clean cycle, and it's been working great ever since. You can trust Appliance Authority for reliable, honest service. They'll take care of you!

Purchased an appliance from Costco. Placed a warranty service call with Costco. Appliance Authority…read moretech shows up 5 days after call was placed. Says dishwasher needs a part and it will be about 3 days. That was 12 days ago. I have made multiple calls and left voicemails to Appliance Authority and to the tech and I have had ZERO response. Worst possible customer service and communication.

I took my 55' inch Samsung LED TV to Dean's b/c it wasn't working. They were very friendly and…read morediagnosed the problem really quickly (1-2 business days) as they previously said when I dropped my TV off. I was happy that the price to fix my TV was within my budget. I highly recommend Dean's TV Repair.

This company are scammers/crooks. I received their contact information from Hisense for a repair…read moreneeded for my tv. I went on their website and seen they are offering a coupon for $69 for an in home visit. They, text me it would be $85 plus ( I guess he meant plus tax). I called him out on it and he agreed to honor it. Then he texted me this (look like your has a bad power supply and main board and cost for parts is $270 and labor is $200 about $470 plus tax if you okay with estimate we will order parts and come out to install). I am sure he quoted me the high end repair, but no physical diagnosis is really unheard of majority of companies won't do this.

Straight to the point and does what's needed. Highly recommend…read more Very professional and communication is great.

Tom answered my call after office hours which surprised me. He was friendly, yet to the point. He…read morewas able to come out only two days later. He fixed my washer lid lock issue within 20 mins. The price was very reasonable. Happy with my experience. Definitely recommend.

We have had a HORRIBLE experience with John's appliance and repair…read more We had a new washer delivered, and the rental management company that takes care of our rental property hired John's appliance to move the new unit up the stairs, replace the old washing machine unit with the new one, and repair the belt of our dryer, and to replace the broken water collection tray under the units. The first time they came out, Alex and another young man spilled stagnate water all over the carpet on my stairs and living room floor without offering to clean it up. The house smelt like sewage for the rest of the day. They needed a part for the dryer, so they were unable to fix it at that time. However, the next day when trying to run a load, we discovered the new washing machine shook and danced around the laundry room with the dryer on top of it. The dryer almost fell on my daughter, who tried to stop it and would have if she hadn't screamed, causing me to run up the stairs just in time. The SECOND they came back out, Alex replaced the belt on the dryer and "leveled" the Washer. Alex was rushing to leave, but I asked him to stay for a load to see if it worked. I made the mistake of not putting any clothing in for the test, and it looked okay; I told him it might run differently with the weight of a load in it, but he was in such a hurry that I let him go. When we tried to run an actual load, it danced and tried to shake off the washer again. Again we told the management company, and this time we immediately texted Alex too. He asked me to take a picture of the back, but I couldn't at the moment, and then he ghosted me (like in other reviews) for multiple days. After the management company contacted John, they were promised to send someone out either that night or the following day to fix the issue. That Monday, Alex said he would come by the next day and get it fixed. He said he "forgot to take the shipping screws out" On Wednesday, after several attempts by myself and the management company, we finally got ahold of them, and Alex said he would come by. When he arrived the THIRD time, Alex still did not have the replacement tray and gave me attitude when I questioned him about it. After about five minutes of working on the washing machine, he was leaving and about to head out the door when I asked him... "Hey, can you please stay until I run a load, so we can ensure it runs properly like you had agreed to with the management company?" That set him off, and he raised his voice and said, "Why are you acting like I didn't stay the last time?" "You did stay the last time, but the management company already talked to you guys about staying this time, so we can make sure it is working." He rolled his eyes, and we went back up the stairs. I said, "I'm sorry; I'm a little frustrated because you have been telling me every day this week that you were going to show up and then ghosted me when it came time to do the job." "I never said I was going to come to fix this." He replied "Would you like me to show you the text messages you sent me?" I asked "YOu know what Im out of here!" He yelled and left. I called the management company and told them what had happened. They called John's appliance.... It turns out that he did get the washer working, but he did not connect the dryer exhaust to the hose, so the hot air gets put outside. The management company says he will come back. He comes back, but he does not say a word to me. I direct him to the problem. After about ten minutes, he starts to leave again. "Are you finished?' I ask "Yeah," he says as he exits the door. I decided to check his work. The picture below is what he left us with. While I'm taking the picture, my wife went out to stop him. I don't know exactly what was said, but he said that's the best job he can do and called my wife crazy. KEEP IN MIND The picture included with this review is the "BEST" they can do. I am completely appalled by our experience.

I needed to have my Samsung gas dryer converted to liquid propane. I thought it was something my…read morehusband could handle but he decided to bow out gracefully. I had the conversion kit on hand, and Alex came out to perform the conversion. After he left I used the dryer and noticed a burning smell. I thought maybe it was just from not being used for a couple weeks during our move or just simply just the new parts that he had installed. I've now ran the dryer three different times with nothing in it and the burning smell is awful and getting Worse. I reached out to Alex, who tried to tell me that the burning smell is normal. And said that he could come out in five days to look at it. But if he felt it was operating normally he would have to charge me another service call fee. I do NOT recommend this business. I've decided to reach out to an entirely different appliance company. One that is reputable and will stand behind their work and at least make an effort to remedy.

They contracted with LG to repair my refrigerator that was still under warranty…read more Both Raphael and Eli showed up on 2 different dates saying they needed to order parts. This was before Thanksgiving on the 23rd. Parts were never ordered and they reported to LG that the repair was complete. It is December 9th. I think they scammed LG for work not performed. AVOID THIS COMPANY

Eli was amazing - Fast, efficient, friendly and knowledgable, he quickly diagnosed our LG 'fridge…read morecompressor fail and left to go get the replacement - just outside in his van already! We very much appreciate that Eli was prepared in a way that expedited our LG back online, in service & cooling down sooner than expected. On top of that we received a Very pleasant surprise when Eli pointed out that what we thought would be an expansive out of warranty repair was in fact still under warranty - the replacement parts and labor were "no charge". Thanks Eli and AHR!