I was excited to try this spot for the first time and was really craving a burger. I got a pick up order and I must say, it was very disappointing. I honestly don't know how long this place will last here in downtown because I could've made a better burger myself. Mediocre is an understatement. The buns tasted like they were from the 99 cent store (nothing against the dollar store) and the patty was dry. I won't be coming back here again. I'll just stop being lazy and make my own burger at home. read more

Really clean restaurant but a little small. Even more smaller when one person sits in a booth by themselves(so irritating and inconsiderate) and there is a handful of people inside. Outside seating needs to be becoming. Burgers and fries and strawberry milk shakes were delious. Excellent customer service. The wait for the food is longer than other places but not an hour. We waited 15mins or so. Will definitely return. Oh I wouldnt consider this place too expensive but others may. But for the portion you receive its worth it. Look out Nations, A Rockett has landed in Hayward. read more

Rockit Char Grill - Monster Rockett($11). - Burgers Near Me - Hayward, California

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Burgers still so friggin good. They put the long toothpick in my enormous burger like someone suggested on one of the reviews. The cheesy fries were not great read more

I too went at opening day and had to wait a bit for my burger. Given the street fair going on I kind of expected a wait but thought given the fair going on the wait was actually not bad. The staff was friendly and trying to help customers out as much as they could. I ordered the BBQ burger. and a soda. I could tell they were still new as they forgot to pour my soda. The burger tasted great which is really why you would come here or come back here. On the downside (and as listed on the menu) it was just a regular burger with BBQ sauce. My suggestions for this place are 1) Add something else to the BBQ burger (maybe mushrooms, bacon or grilled onions - or don't charge an extra dollar for just to put on some BBQ Sauce. 2) Turn the soda machine around so customers can pout their own soda's. I like having the control to pour my own soda. Im summary this place has good burgers and good vibe. As they get more experience it will be a great place to stop for a burger. read more

Rockit Char Grill - BBQ Burger - Burgers Near Me - Hayward, California

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First time we checked this place out. The ambiance is nice, it has a modern diner feel to it. A little pricy for a burger place, but I didn't try any of the burgers. We got an order of Rockit cheese fries to go, a little more than $8 which unfortunately wasn't worth the price at all. read more

Rockit Char Grill - Burgers Near Me - Hayward, California

Ordered take out to support local shops. I was very happy with the service we received, the inside was clean and tidy and service was prompt. We ordered the cheese bacon and classic Burger with fries and onion rings, everything was delicious! Buns were soft and toasty the meat was flavorful, juicy and cooked perfectly medium. The fries were crisp and onion rings were, yum! We will be coming back to try some of their other specialty burgers. I also heard their sandwiches are a must try! read more

They did a great job with the impossible burger!! This place is nice and clean. A bit pricy though. Mine came up to $18 with cheese, ranch sauce on the side, and fries read more

Rockit Char Grill - Impossible burger - Burgers Near Me - Hayward, California

Decided to try this place since it was brand new, and its an "ehhhh okay" place. Cashier was very friendly, but the wait for the food was just a bit ridiculous. An order of 2 burgers and 2 fries took about 45 minutes to complete. I know its brand new, so id expect a wait, but not 45 minutes. Finally the Manager came out and finally helped us with our order and it was done in about 5 minutes. Bravo! Now the food, food is pretty good. Good amount of fries and lots of avocado, which I love! Fries were perfectly fluffy, and burger was somewhat mediocre. Cold buns and too many veggies. Overall a good place to start off with. Hopefully over time it turns around and they get everything in order. Ill be back for sure. read more

Rockit Char Grill - Flamin' Rocket with rocket fries. - Burgers Near Me - Hayward, California

So so good! The tri-tip is juicy and STUFFED. And the bacon burger is delicious too! The cashier was so nice and informed me that I can actually order GARLIC CHEESE FRIES! 12/10 will definitely come back again read more

Best veggie burger ever!!! I was randomly looking online to see what restaurants have the impossible burger and was beyond excited to find one in Hayward. The impossible burger is literally the best veggie burger ever. I got it as the hangover burger (minus the bacon). Not gonna lie having the fried egg inside the onion ring is pure genius. The sweet potato waffle fries were also really good. The sides are a little over priced for my taste but the burgers are totally worth it. I was really sad when I was almost done with my burger. It was that good! read more

ordered the kamikazee pork belly fries and an guac burger everything was on pointthere is outside seating and their located next to a a bar that's serving also and plays island reggae music. definitely was a nice break from all the craziness that's still going on in our world. thank you, we will be back Rockit Char Grill read more

Rockit Char Grill - a hamburger and fries - Burgers Near Me - Hayward, California

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I've been here several times and never been disappointed. Today I ordered online via Eat24. The system was super easy and fast, allowing for preferences and specifications. My food was hot and ready when I arrived, albeit later than intended. My burger was cooked perfectly as I indicated online. The bacon was super crisp and the avocado was awesome. I asked for my fries to be extra crispy, which they were, even after my delayed pick-up (no fault but my own) and then driving home to eat. When I walked in I was asked if I was here for pick-up and it was handed to me straight away. Staff were friendly and the food was great. No complaints! read more

Rockit Char Grill - Flamin' Rocket, add bacon, no bun, extra crispy Rocket fries. - Burgers Near Me - Hayward, California

I've had both the regular burgers and the vegan Impossible Burger. Both are delicious, and the Impossible Burger is easily the best imitation meat I've ever eaten. The Sweet Potato waffle fries are also delicious (why they don't advertise the 'waffle' part of them, I don't know), and they taste great dipped in ranch. Rockit feels a *little* overpriced, which is what holds it back from five stars. The Impossible Burger is pricey everywhere, sure, but twelve dollars (plus an extra dollar and thirty-five cents for avocado) feels like a bit much, and five dollars for Sweet Potato Fries with an extra fifty cents for ranch is a little steep. Overall, though, this is definitely worth checking out. read more

Check your order before walking out the door. Two burgers with cheddar cheese and bacon (only) wrapped in lettuce, somehow came came pickles, onion, tomato, and ***sauce*** with no bacon. Restaurants are having a hard enough time surviving the pandemic. Getting a simple order correct should not be one of their problems. Why go back when I can walk down the street and order from a place that prepares an order the way it was ordered? read more

Can I just say I never knew about this place until I walked to downtown b street. I wanted to try something new. Walked in and was immediately helped... I ordered the kamikaze fries- which if your not into spicy.. these are not the fries for you... myself on the other hand absolutely loved them! It's a must try!!! Fries with pork belly with bbq and sriracha sauce and lightly garnished with carrots and cilantro and onions... I believe- don't quote me on that haha all I know is... the kamikaze fries are delicious! this place may have been here for awhile but this is my new spot in downtown read more

Rockit Char Grill - Burgers Near Me - Hayward, California

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I work across the way on A Street and have been wanting to check out Red Rocket for a while now. I don't eat meat so I called in to see if they have a veggie patty (Not listed on their menu, I don't think) and they do! They grill onions and mushrooms and shape a patty out of it and hold it together with 2 slices of cheese (your choice). It was really good, a unique way to offer a veggie option. Their fries are yummy, too. I couldn't finish all of it, the portions are very generous. They offer a discount to people who work in the downtown area-- very cool! The staff are SO nice, especially Elias but all of them on shift were polite and helpful. I will certainly be back and will be telling my coworkers! read more

The sandwiches are huge- like shareable size and if you get fries that's plenty for two people. We tried the flamin mos and flamin chicken and they were super good. My mouth is watering as I am typing. If you're in downtown and want to grab a burger and a drink try them out. read more

Best 7$ burger I've had a in a long time. Perfectly cooked patty with fresh vegetables. Wouldn't even think twice about coming back. Great costumer service too they gave my wife free sauce without asking for a penny more. 5/5 read more

Downtown Hayward spot that is a nice alternative to fast food. The hangover was good.

Yes! What a great spot to literally stumble upon. My husband and my twins were out and about and my husband and I had not eaten yet and the twins already did so we were looking for somewhere we could find them a light snack or dessert. I had the best chicken sandwich I have had in I don't know how long and my husband had a fantastic Burger they were kind enough to split a milkshake for our twins. Sorry, my food was so good I didn't take pictures of it! What a great staff as well! Thank you. read more

Before a little live music show up at The Bistro, my man and I decided to grab something to eat to kill a little time and fill our tummy's When you walk in you order at the counter and then we went and got drinks and sat down. Thats when I noticed the cook yelling out numbers for orders that were done. The order taker never gave us a number and there was nothing distinguishable on the receipt to let us know what our number was. While he was very friendly I think he missed a step in the process because it wasn't just us who were wondering what food what whos-is-whats its. I ordered the Shroom'n Chicken Sandwich with Cheese Fries. Sorry to say a very lack luster sangwich. The bread was hard as a rock and only had mayo on the bottom slice. The top piece was dry as the desert. I finally just went and got a fork and ate the meat, shrooms and cheese together. I liked the cheese and mushroom combo and the chicken was alright. The fries were also ok. Probably the only thing Id order here again. The next time we are going to a show at The Bistro Im going to check and see what other places are around to eat. read more

They have a pretend manager named Leo who decided to curse at me over the phone, because I asked if there were alternative options to the egg bun they serve for a the (vegan) Beyond Burger. When I stepped back inside the establishment to ask who the manager was that cursed at me this guy looked surprised and tried to tell me they weren't going to serve me. I asked him was he the person On the phone. It took someone else to intervine and tell me that the manager wasn't there. Meaning Leo if that's really his name lied and isn't the manager. They tried to prevent me from being able to file a complaint. So I walked out of the establishment and started recording the interaction so I could file a complaint against Leo. I was threatened by the same employee who intervened that they would call the police on me for recording them. Being African American we know what that means. I knew I wasn't doing anything wrong so I pointed at a parked police vehicle. The woman who threatened me demanded that the cop stop me from filming. He informed her I was doing nothing illegal and had every right to record the interaction. She decided to lie and tell the cop that I was being aggressive for no reason and that they felt threatened. She was trying to make me the bad guy so the cop could arrest me. The cop was very professional and calm and informed her that he would get my side of the story. He kept it real and asked me would I ever comeback here and spend money I said no. The cop saw I instead had food from Metro Taquero told me to enjoy my evening I left. The pretend manager should be fired. His behavior can impact the business overall and that's selfish to the others that work there as well as the owner/owners who run the business. If it's necessary I will upload the video/images. read more

Overpriced. It is, just accept it. Hit or miss staff, they're either super nice, or extremely bothered you walked in. Excellent burgers, I've yet to be disappointed. Crazy fries, super fries, kamakazi fries, whatever you wanna call them - they have options for fries which I love - hard to find anywhere close nd they're good. Pro-tip - call your order in or order online, gotta try the food, don't let up and down staff be the main reason you don't go here. read more

I had the shroom'n and onion burger and it was hella good. I got it with extra cheese and no mustard and ketchup. It had a perfect charbroiled flavor. read more

Very upset with our last order through DoorDash. I guess they didn't have the pork belly so they just canceled that order without notice so I didn't have anything when the food arrived. The cheese in the kids grilled cheese was not even melted so we had to do it ourselves. 2 stars because my husband liked his bacon burger and shared with me. read more

Can't believe that Rockit Char Grill is not crazy packed as they have the gift of making delicious burgers AND, very few places cook food as requested BUT, I asked for slightly well cooked fries AND they were PERFECT; so rare. Burgers and fries are one of my favorite combination foods and Rockit Char Grill is now my go to. ROCK IT!!!!!! read more

Great customer service great price I get the same thing there every time end service person is always there with a smile on their face and are very quick with making my food the food in it of itself taste delicious! I always get that chicken salad (grilled chicken salad) read more

I'm really surprised by some of these reviews, although I did have my first (and so far only) order delivered by DoorDash. I'll have to check it out in person. But what I did get was awesome! I'm a bit of a foodie so can be particular and have struggled to find any good restaurant in Hayward. This place promised a backyard BBQ quality burger and totally delivered! It tasted just like a burger off the BBQ, which I LOVE! Even the single burger was a decent price for the size and definitely the quality, compared to places like The Counter, Five Guys, The Habit, etc. French fries were good quality and the milkshake was good (although both would have been better if DoorDash hadn't gotten lost but that's not Rockit's fault). I will definitely be frequenting this place again. If you're craving a great, authentic burger you should too. read more

I like this place. Interractions with the employees have always been positive. The food is good for what it is! I love the kamikaze fries. My only complaint is I wish they were open later! read more

They have good food here and it's not usually busy, even on weekends. The only reason I gave 3 stars is because its overpriced.

Burgers look decent but service is horrible. There are two people working tonight t 7pm. . One is on the grill and the other taking orders and doing everything else. We enter the place and are standing to order. The person taking orders can't be bothered to say hello or acknowledge our presence. We stand there for at least 5 minutes without any acknowledgement. Just as we are about to leave, he comes to us and asks for our order. Not likely to come back. read more

We came here for the tofu sandwich and were not disappointed! The sandwich is very messy, but it was worth it. The sauce is delicious and the produce on it was very fresh. We really liked the grilled onions and mushrooms that came on the sandwich. We also got fries which were perfectly cooked and a large portion for the price. The wait for the food was pretty long considering how empty the restaurant was at the time, but not bad enough to take a star off the rating :) read more

My love and I actually love this place...Great burgers. Today I give them 4 stars a little unhappy about my onion rings( I really liked them last time) today burnt and the lady was nice enough to remake read more

Rockit Char Grill - Flamin chicken - Burgers Near Me - Hayward, California

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Not entirely good, not entirely bad. ENTIRELY slow, though! It was not busy yet our ordering process took a while (the cashier was slow) and then we probably waited 25 minutes for our order. Seemed like the case for every customer there. I was happy to learn they'll cook a burger to your requested temperature but disappointed when they proceeded to cook mine to medium well when it was ordered medium rare. My husband's was cooked properly though. The burgers just tasted charred - I don't know if that's precisely what they're going for ("Char" is in the name after all), but it's hours later and I can still taste the char in the back of my throat - not pleasant. I did like the fries even though there were a bit too greasy. Overall, not really a solid burger place and I'm still on the hunt to find one in the Hayward area! read more

A burger place... Pros: close parking, friendly service, outside attracts customers, and the inside has a good atmosphere. Cons: what drew me in was the poster of their "new" pork belly burgers. Not having a burger available that's the only poster on the window is very disappointing. I settled for a flaming mo burger. For a burger, garlic fries, sausage sandwich, and milkshake took me 35$ in the pocket. I wouldn't mind if it was tasty, but it honestly wasn't work it. 25$ for everything would have been a fair price for the food. 20$ would be a steal. Would I come back? Not for this price, especially for the fact there is a wing stop next door. Not to mention the various other places to eat nearby that wouldn't hit your wallet as much. If I am spending "the counter" prices, I expect something on the same level. I feel bad that I didn't enjoy the meal cause the staff was extremely friendly. Even after the fact they forgot my milkshake too, they were very apologetic and tried to make it right. Suggestions: prices need to be lowered, menu items need to be available if advertised on the front, and quality of food needs to be looked at. read more

This place is great for picky eaters! My son ate two orders of their yummy grilled cheese. Burgers are high quality and the service is great! Also, can't beat $3 drafts! read more

I ordered the 17 dollar burger and was slightly disappointed. If you plan make a burger that tall, at least put those long toothpicks so it won't fall apart. Don't get me wrong, the burger was super good but it got to messy for me once i cut it in half. Two people can eat off the giant. I also ordered the outlaw fries. These fries requires you to order in restaurant. Once i received my order the cheese was hard. Great combo of flavors but try a cheese that does not coagulate. I also ordered the grilled chicken salad but i won't eat until lunch today. So i have no review yet. Will i order again??? Most likely, just see if the cheese on the fries were improved. read more

The kamikaze fries was expensive but didn't taste great. I think it had sriracha and some other sauce on it. The burger was decent. I like in n out better. read more

This place is in the heart of downtown Hayward which is great for business and is located two businesses away from the main Hayward movie theater which means this place can fill up out of nowhere so be careful! You'll have to either park in the Hayward parking structure for free passing the store and making a left or taking a right (it's a one way street) and parking in the adjacent lot which is also free. Prices for the food here are a bit too much in my opinion. Yes, the food is good but I don't know if it's worth what they're charging. Simply put, don't come here for your 3-5 dollar burger. On the plus side, try their Rock-it fries, they look amazing and I'm sure taste great. Customer service-wise the workers here are very perceptive and friendly which is rare from a non-big business burger establishment. They were working hard but I noticed that the wait for food was quite long but nobody seemed to mind the wait. I would recommend coming here only if you really have to have a burger and you're in the area! read more

Love it!!!! Later hours on a Friday would be preferred. So many yummy burgers to try and a movie theatre 20 steps away ... who could ask for more? I always ask for mine bunless wrapped in lettuce ... yummmmm read more