Exceptionally good dinner this visit. We arrived in there was a bit of a line, I asked how long of a wait for a table for two and the host said about 10 minutes. That was fine so as soon as we turned around to sit in the lobby, the guy called us and said he happened to find a table for two. So we were sat immediately. This is the busiest I've ever seen this restaurant. Pretty much every table, and they have lots of tables, was full. Braden was our server and he was at our table within five minutes. Considering how busy the place was, that was awesome. He took our drink orders asked if we actually knew what we wanted to eat, which we didn't, and so he went to get our drinks while we looked at the menu. What we ordered: 25 ounce Cadillac margarita Frolic in the sand Shots of tequila (Herradura) 20 ounce prime rib, medium rare Lobster tail Jacketed baked potato Sautéed mushrooms The food arrived quickly. The prime rib was perfect. Lobster, mushrooms. Everything was just so darn good. The star of the show was the server Braden. He was friendly and a little entertaining. Even though the place was super busy, he took the time to talk with us and make sure we were comfortable and enjoying our evening. I will definitely ask for him next time we come in here as he was that good. When the food and drinks are consistent, sometimes the only difference of a good visit versus an average visit is the server. He was perfect. Still some of the best prices in town for a steak/prime rib. Comfortable. Nice atmosphere. We will definitely come back again and again. Final note: don't forget to pick up the gift card at Costco to get $20 off 100... read more

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I came here with a large group for my sister's birthday. She had been there many times with good luck, but I had never been there as most of us had not. I know things can go wrong occasionally, but this seemed to be a string of events. Once we ordered, it took a while to get food. I'm not complaining about this, we were a large party. When we did get our food, all of it was either wrong, cold, or undercooked. There were no wait staff around to tell, apparently they were short-staffed that night. I walked up and got the manager, who came back to the table to hear us out. They ended up comping all of the food and by the time we had gotten this far, it was already later in the evening and we just decided to salvage what we could. Some of the food was edible, so we did what we could. We kept waiting for someone to come around to clear dishes comma but we never saw anyone. There was an empty table between us and the next table over. There was an empty table between us and the next table over, and they had started stacking they're empty dishes on that empty table. We decided, we might as well do the same thing otherwise the dishes would stay put. By the end of the meal, the entire table was full of dishes. We ended up going somewhere else later that evening to actually get some food we could eat. I'm really sad that this meal went so poorly when we were trying to celebrate a birthday. We will never be going to this restaurant again. Additional after the fact, the sign outside that advertises the business has been broken for months. One would think that if you were a serious business that you would want to fix that. It reflects on your image. It makes me sad too, because they are right across the street from the Peppermill and they could be getting so much business. read more

I'm just a huge fan of Ruby River. I love the ambience of this restaurant. Food is consistently good and I love the seasoning on my ribeye. The salmon has been a hit and miss for my wife but the steaks are always consistent. Service is always spot on! read more

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We celebrated our anniversary with hot bread, prime rib, pork chops, jacketed baked potato and wedge salad. Everything was delicious and the service was excellent. Highly recommend. read more

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Great cuts of steak with great pricing. Each time we visit, there is a minimal wait and always leave with plenty of left overs. Why go to other places with crazy wait times when you can have a great steak here. The only thing I would ding is the aging of the restaurant, a new renovation or facelift would be nice. read more

I walk in and sit in the bar area. Everything is portioned well, drinks, sides, entrees. Prices are reasonable. I switched it up and ordered the 20oz. Prime Rib with the Jacketed Baked Potato. Our server Mari was fantastic. read more

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Dang... this used to be a favorite place. I used to bring my friends here after today. I will never come back. The table was dirty. The floors were gross and dirty. The service was terrible, I saw my waiter twice. the Caesar salad which I should've taken a picture of was horrible, the cheese on it was hard. The cheese was brown. I couldn't eat it. Been here for an hour. I do have a drink and I have my salad lol can't eat that still waiting for my food. If it wasn't so filthy in here I probably could overlook some of this stuff. This disgusting. I'm just gonna take my food home and eat it hopefully it's not gonna make me sick. read more

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The restaurant was clean and inviting. Our server was friendly and attentive. The filet mignon skewers were excellent. The meat was tender and cooked to perfection. This is a great steakhouse for locals. read more

Ruby River Steakhouse - Looking toward the Bar - Steakhouses Near Me - Reno, Nevada

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Called to ask what time they would close for 4th of July and they said they were running regular business hours. Upon arrival they said they weren't taking more people because they were closed. Waste of uber ride very unprofessional; didn't even bother apologizing or making it right. read more

Pretty good place! I went here with in-laws to celebrate their anniversary, and it was good! My mother in law said that she liked it here better than Texas Roadhouse, which is pretty amazing. The portions are huge! I got a half-rack of ribs with prime rib, along with mashed potatoes and fries. The ribs came off the bones perfectly. I had to take it home for leftovers. read more

10/10! Cute little restaurant! Excellent service! Shianne was our waitress & she was phenomenal! Steak was delicious and so were the mash potatoes!! Would recommend!!! read more

Ruby River Steakhouse - Steak and mash potatoes - Steakhouses Near Me - Reno, Nevada

We haven't been back here for quite awhile; trying out different establishments in Reno. Food still great and service good ! Sourdough to start. Today we got the 10oz Garlic butter Sirloin with asparagus and broccoli as sides (Yum) and 16oz Ribeye. I requested more garlic butter to put on my veggies; which to me made it pop. We had enough room for dessert so we tried Ruby's cookie (which the cookie tasted undercooked / mushy. I prefer a firmer cookie). Overall still good steakhouse ! read more

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If you follow my reviews you know I've been in a Birthday club with the same girls for 36 years. Tonite is the night to celebrate Patti's 60th. To be honest I haven't been to the Ruby River since the last Birthday party when Shannon turned 40 so it's been awhile. I had the garlic top sirloin, it was delicious and the meat melted into your mouth. I wish my onions could have been grilled longer and really my one piece of asparagus could have used a few more friends on my plate. Everyone enjoyed their food and service was excellent. We made a reservation for 8 and got seated right away. All of our dinners came out at the same time and for a table of 8 there were no issues other than more asparagus. The last time we were there you would throw the peanuts on the floor but it seems like they removed that type of atmosphere and the restaurant was going more for the classy steakhouse vibe. When we left there was a huge wait in the front! Glad we made a reservation. I highly advise it. Oh by the way they didn't include the gratitude for a large party and I thought that was extra nice. We always give more anyway. read more

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I had the smothered chicken breast. I didn't read correctly, I thought I was getting chicken breast smothered in mushrooms. It was smothered in cheese and bacon. My bad! It was quite tasty, I just took off the cheese and bacon. On the other hand I heard the steak was perfect. Never disappointed when we come here. The service was great as always. Ruby River is always a great choice. read more

Ruby River Steakhouse - Steakhouses Near Me - Reno, Nevada

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A nice place with reasonable prices. Good food at prices that won't break you. Saw a number of families sharing. A full bar with decent wine selection. Might call ahead on evenings and weekends. read more

Ruby River Steakhouse - Love the western boots and other memorabilia - Steakhouses Near Me - Reno, Nevada

The food was delicious. Large portions so had to take half home. The margarita was delicious and the service was excellent, friendly, checked on us and the server's name was Montana and her sister was named Sky. Amazing since that was where I was born! loved the cowboy atmosphere and all the displays of different boots. As Arnie said, "I'll be back" read more

Ruby River Steakhouse - Reno The staff was genuinely friendly and doing their best, but it was very clear they were severely understaffed. Nearly every other table was covered with dirty dishes, and behind the bar there were multiple tubs of dishes and trash visible on the floor. The bartender was very nice, but he was also acting as the manager for the night, which meant he was constantly being pulled away. Unfortunately, the food didn't make up for it. The calamari was burned on the outside, mushy on the inside, and lacked flavor. The steak and avocado egg rolls were just okay--the filling was fine, but the sauce was overly salty. We also ordered the artichoke dip, which came with plenty of garlic bread, though it felt hastily thrown together. I ordered a prime rib around 7:00 p.m. and was told they were already out, which was surprising for a steakhouse at that hour. The final straw was the restroom. It smelled strongly like sewer, the toilet wouldn't flush because the lever didn't work, and the floor was filthy. It was honestly pretty disgusting. This place used to be a regular stop for me when visiting Reno, so it's really disappointing to see how far it's declined. I hope management can get staffing, cleanliness, and food quality back to where they used to be. read more

I cannot wait to come back and visit Lily and hope I get her again as a waitress. This was my first time here and she made my visit so enjoyable. What an adorable waitress with good humor and positive energy. She had that sweet Texas charm and made sure I was taken care of. I could have stayed there all night eating and chatting with her as she checked on my table. I really enjoyed the dark, quiet, and intimate nature of the place filled with our voices as I asked her things about the menu. Overall the food was fiiire! Steaks seasoned to perfection, delicious soup, ranch, and sides, and pretty good prices. The ambience is lowkey and intimate and sometimes you want that when the workd is so loud and crazy. I love you Reno, I will return! Thanks for the delicious food and amazing service. Oh, the table bread 10/10 stars! Yumm! 8-oz ribeye 5/5 stars 10-oz ribeye 5/5 stars Side lobster tail add on 1/5 stars. This was not good at all and didn't taste like lobster. My friend said maybe the quality or cut wasn't good because you couldn't really tell you were eating lobster at all. French onion soup 5/5 stars Garden salad 5/5 stars Bartender 5/5 stars Server Lily from Amarillo, TX 10/10 stars read more

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First let me say the loaded baked potato is THE BEST thing ever! Their steak selection is amazing and the ambiance is so fun! Service is always amazing here! We love coming here for family dinner get togethers or for a date night! Highly recommend! So good! read more

The food and service were impeccable!!! Everything we ate was delicious. We came here after waiting an hour at Texas Roadhouse. We left and came here and couldn't be happier. The staff was the star honestly, our server and everyone we interacted with were polite and friendly. This is our new birthday spot!! read more

Went there for dinner last Friday night for a date night. Service was great. Wife and I ordered ribeye steaks medium rare. First the steaks were paper thin. Not like the last multiple times we've came here. Second they were way over cooked. We asked for new steaks and we got them but they smelled rotten. Needless to say my wife got sick and I don't eat mine. We use to love this place. read more

We were staying across the street at a resort that starts with a "P" when we walked over to eat at this place. The food was good, we had steaks that were seasoned and cooked to the perfect temperature. The baked potatoes were fresh and hot. Bread was served with butter before the order was taken. I like the bread OK, wife said it not so good. The salad was fresh and the dressings were thick and tasty. Service was good the people working here make you feel like they appreciate you stopping here to a customer. The waiter checked on our table several times. The ambiance and decor did not do anything for me maybe the aim is "transform old Sizzler into cowboy eating place. Mostly I do not concern myself with what a place looks like too much. Good food served by nice competent people, I would come again if I found myself in Reno again. read more

Mackenzie was a wonderful server, she was so personable, she gave great recommendations/conversation, she was a very genuine soul. Food came out perfectly, we got our soup and salad with enough time to casually eat while we waited for the main course. I wish I lived in Reno so I could visit Mackenzie weekly. If you go in, get the baked potato, prime rib, and bread pudding!!! They were to die for!! read more

We decided to go here instead of eating at the Peppermill casino and we were not mad at all about it. There will probably be a wait if you don't make reservations, but you can try your luck with a seat at the bar to bypass that. Super reasonably priced and you get a ton of food. Their sides were the highlight for me. Anything potato always gets me. The service was really great too. read more

Ruby River Steakhouse - Steakhouses Near Me - Reno, Nevada

I love this Steakhouse over any other steakhouse in Reno. It has a really homey feel to it, not a franchise. I always order the porterhouse. It is cooked exactly how you ask for it. Great Date night place to go, I don't mind how much the food is because it is always delicious. We ordered two porterhouse dinners comes with two sides. I also added jalapeno poppers and calamari, The calamari is very tender and the poppers are poppers. I also had the mashed potatoes with white gravy and it also is very different and delicious. read more

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We decided to start date night here after several glowing recommendations. The atmosphere was much more casual than I anticipated, reminding me of some of my favorite local steakhouses in Texas. It was approachable and family friendly with western themed decor. We passed several tables where large gatherings were sat with multiple generations enjoying the space before we were led to a very private booth perfect for my fiancé and I. The menu was traditional steakhouse fare with several options that tempted me away from beef but the smell of steak from the kitchen prompted me towards a ribeye. The quality of the meat and size of the portions were both beyond expectations and our cooked to perfection. My only concern is that I don't live close enough to visit more regularly. read more

Ok, this is our second time to try Ruby River. I wasn't impressed the first time but..... gotta give it a try again. Ruby River is a small chain restaurant and this is the only one in Nevada while there are others in Utah. Our server (her first night solo) did amazing!! Cannot remember her name, probably due to the darn good margarita! Ok, our orders were Chicken with a raspberry glaze. From what I was told it was very tasty, but the chicken breast l's were a bit dry. The rest of us ordered rare prime rib. Ok, this is a steakhouse, and you would think prime rib would be top notch (same as I had on my last visit) un fortunately the results were very similar. Three orders of prime rib, rare, two baked potatoes one rice. The rice was tasty and made correctly, and the huge stuffed baked potatoes were insane! They deep fry a crust on their bakers which takes it to anew level. Oh , yeah there was also prime rib. We were told prior to getting our meal that we were lucky that we got the last prime rib. Oh boy!!! I expected them not to be rare, but to my surprise they were served rare/medium but closer to rare, so good on them. The prime rib had shaved horseradish on them(nice touch), but all was lost once I dug in to my meal. I ordered a 16 oz rib and possibly took off five ounces of gristle. The Au Jus was ok, kind of missing the full taste it should have. The rest of the prime rib was not very tender as I would have expected. Ok, the meal was ok, just ok! After two attempts of exactly the same meal with the same results. I'll be heading through Utah this summer and not stopping at Ruby River. The drinks were great though! read more

Ruby River Steakhouse - Frolic in the sand - Steakhouses Near Me - Reno, Nevada

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Ruby River used to be our favorite special occasion spot but tonight was definitely disappointing. Poor service, baked potatoes were so overcooked they were brown inside. Steaks were so so and over priced. We won't be going back. read more

Unfortunately the food here is going downhill. It's happening slowly over the years. We eat here 2 or 3 times a year, usually with friends because we like the location and environment. 5 years ago it was consistently a great experience. Nowadays the food lacks flavor, quality and the portion sizes are small. Steaks tonight were chewy, my beer was flat and the salmon was dry and tasteless. My wedge salad was excellent! read more

Ruby River Steakhouse - Steakhouses Near Me - Reno, Nevada

My cousin recommended this steakhouse as we were visiting from Sacramento. Everything went very well and better than expected. The restaurant has a charming Western theme and the servers were super gracious and helpful. Everyone truly enjoyed their meals which were generously portioned. My prime rib was the best I've had in many years. We were all too full for dessert. read more

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Came here for a business dinner and it was my first visit to ruby river steakhouse. Let's start with the inside interior - it was pretty dim lighted w/ cowboy themed interior. Random cowboy boots everywhere, etc. Service (5/5) - I was with a big party of 10. Our server was very patient and was really helpful throughout our entire visit. She made sure we were all doing ok and if we needed anything/refilled our waters, etc. She even remembered our orders when the food came out. So Plus one star for... I forgot her name... Food (2-3/5) - I can't say it was terrible because it wasn't. I got the steak and ribs with mashed potatoes and broccoli. From another previous review, I was skeptical on ordering the broccoli but had enough liquid courage to order it anyways since I love broccoli. Ribs were dry and overcooked (see pic). Steak had a weird spongey taste to it, I'm not sure if it's because I haven't eaten out in awhile & make steak at home. But the meat tasted rubbery and spongey. It also lacked flavor. Mashed potatoes were creamy & thankfully my broccoli had no extra "protein". Overall, this restaurant is like a cowboy themed outback. Everyone else on my table seemed to enjoy their food and I probably just didn't order the right thing. But giving it 3 stars because it was a free meal and it wasn't too bad. I would love to try again next time and hopefully they can redeem themselves. read more

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We went to dinner expecting to have a nice steak dinner with our out of town guests. The opposite happened. We ordered a bottle of nice wine and one Shirley temple. The Shirley temple tasted funny, we think the bartender substituted something, instead of the grenadine. We ordered 3 steak dinners and one chicken dinner. They brought the wrong chicken dinner. Then took 20 minutes to get us the right one to the table. We were all done eating when his food arrived. That's unacceptable. We wanted to order another glass of wine, and the server said the bar closed at.8pm. We arrived at 7pm and were not told they were closing early - 8pm. The steak was ok, my medium filet was over cooked and the skewered steak was also tough. I did not like the fried baked potatoe skin. The inside wax good. read more

If I professed to be a steakhouse, I would serve high quality steaks. The steaks here appear to be those that were turned down by quality steakhouses. You might say, "The bottom of the Bucket". We tried the place once and had a prime rib. It was terrible. But thinking that any place can have a bad night, we decided to give it another try. We will not be going back. read more

I have been coming here for over 10 years. I always bragged about how good everything was. I recently had a work trip to Reno and took some colleagues here. It was not a good experience. All of our steaks were undercooked, the apps flavorless and seemed thrown together and my food recommendation rep took a major hit. At least I'll have memories of past great meals here. read more

Never thought I would try Ruby River but it was actually pretty good! A friend from out of town wanted to go, so we visited for an early dinner. The decor is indeed western themed with vintage cowboy boots everywhere and cozy, dimly-lit booths. We were sat right away and served a warm loaf of fresh bread with a ramekin of what sadly tasted like margarine instead of butter, and got our orders in. I had the 8oz ribeye which came out PERFECTLY medium and was melt in your mouth delicious! My sides were a garden salad which was okay, kind of frosty from the fridge, and a bowl of yummy French Onion soup with classic beefy broth and gooey cheese. My friend had the stuffed potato which was HUGE and she said it was good. Overall was impressed with the quality and prep of the meat and sides (except for the margarine and extra cold salad) and thought the service was great. Would recommend to anyone looking for a fun, Reno-themed dinner! read more

Ruby River Steakhouse - 8oz Ribeye - Steakhouses Near Me - Reno, Nevada

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This place is always fun. They seem to get the steaks right every time. They're not overpriced. Sometimes I worry about the cleanliness. But check out this crème brûlée. Never had anything quite like it. Hope I don't have anything like it again. It was the weirdest thing I've ever seen. read more

Ruby River Steakhouse - Crème brûlée. It was like soup. - Steakhouses Near Me - Reno, Nevada

Service was great however food was lacking. We ordered ribeye steaks. They were thin and everyone's was overcooked. Garlic broccoli had no garlic taste. Asked for a table for four and was told they are only used for large parties. One of our party has difficulty getting into a booth. For the $180 we spent it could have been much better. It's a favorite restaurant of ours but we won't be back. Our server was great. read more

Went there for my birthday & hubbies and had amazing service from Lilli B. She was fantastic and we both had a feee desert!

I have never had a bad experience but today I had amazing experience with our server our food came out in a perfect time and it was cooked very well. But our server Kristen she made the whole experience. Ask for her when you come in she has the sweetest disposition and so spot on for recommendations. Thank you Kristen for this amazing evening. read more

We had a really disappointing experience at Ruby River Steakhouse in Reno. Our server barely checked on us -- I had to ask for a second drink myself, and she didn't even bother asking if my husband wanted another. She also completely forgot his side dish, and by the time we realized she wasn't coming back, he was already over it and didn't even want to chase it down. She only had maybe two tables, yet I still had to get up and ask for our check... which meant interrupting her while she was sitting three tables away eating her own steak dinner with coworkers. We also had to listen to their gossip the whole time. Super unprofessional. The food was mediocre at best -- neither of us finished our meals and we didn't take leftovers. The floors were dirty and looked like they hadn't been maintained at all, even though there were plenty of employees hanging around the bar chatting instead of working. Overall, definitely not worth the visit. We won't be back. read more