We love our new yard! We met with Bob and he was extremely professional and so easy to work with. He listened to all of our ideas and drew a beautiful plan for us to submit to our HOA. The work was started in a timely manner despite the pandemic. The workers were all very knowledgeable and reliable. We really liked that they communicated with us throughout the project. I would highly recommend this company! Thank you Ruff N Tuff Turf for our beautiful yard. read more

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Ruff n Tuff Turf is a quality company with an outstanding business model. The company was 5 stars in all aspects from sales, communication, product, and installation. The installation team was very skilled and accommodating. I highly recommend this company read more

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These guys did an excellent job and wasted no time doing it. They arrived exactly when they said they would, a team of 5 or 6, went over the plan, then got to it. They were courteous and professional throughout. Our client service representative, Brandon, came through and checked in and couldn't have been a nicer guy. Our yard looks tremendous and our dogs are already loving it. These guys are as advertised and I would wholeheartedly recommend them to anyone who was looking to make the move (upgrade) to turf. read more

Our initial meeting through completion of the project - Lucas communicated all the details and his team did an amazing job.

Found Ruff N Tuff at a home show. Was impressed with their presentation so we made an appointment for an estimate. Justin arrived on time and was extremely knowledgeable. Had many samples and explained in detail everything from the different base layers to the grass itself. Answered all our questions and was not pressuring us to make a decision right away. By the time Justin explained everything and quoted us a price, we were ready to proceed to a purchase. The install crew arrived on time, were non stop working the whole time. We were amazed how fast they broke up our patio to prep for the grass. The area where all the materials were dumped was left very clean and the area around the new turf was also left very clean. We are Very happy with our new lawn. We would highly recommend Ruff N Tuff Turf and best of all their price was very good! read more

Ruff n Tuff Turf - Artificial Turf Near Me - Irvine, California

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beautifully done, they leveled the ground and the grass is exceptional quality. exorcise but worth it

Dale came out to give us an estimate. He was punctual, professional and took plenty of time with us and answered all of our questions. He did not pressure us in any way. After my husband and I took a couple days to talk our project over, we decided to pull the trigger. Everything was as promised and the entire process was so smooth. Dale and the entire company had excellent communication throughout. We are very happy with how our project turned out. We have already referred a few neighbors and friends to Ruff N Tuff turf! read more

Excellent service and quality work. Excellent customer service follow up. Highly recommend their service to others.

Bob was great getting are back yard designed. Took approximately 4 days to be full done. Couldn't be any more happy. We started with a completely dirt backyard. read more

Ruff n Tuff Turf - Back yard, turf, pavers and rock border - Artificial Turf Near Me - Irvine, California

Terrible! Spent several hours meeting with their rep at our home and also more time on a conference call. After that call, they virtually disappeared. I had to follow up a couple of time and got nothing. No quote and no update. It was disappointing, since the rep was saying that she can do so much to make our backyard look really nice. Needless to say, but we will not be working with them and would not recommend to anyone. read more

Ruff n Tuff turf offers excellent value, product and team. a real game changer for us.

I have no clue how their product is because they never showed up for the appointment to give me a quote. I called on a Thursday, spoke with a woman, and scheduled an appointment for Sunday. I received a confirmation text on Saturday asking if my wife and I would be home for the scheduled appointment time. I replied that my wife was out of town and I would be the only one there. That was my intention the whole time, and nobody ever told me that we both needed to be there. Wouldn't have scheduled the appointment had I known that. I was up front from the beginning stating that the area is just under 900 ft² and I just want artificial grass there. On Saturday via text, they said they needed us both there to answer our questions together and wouldn't be showing up on Sunday now. My wife and I have been together for over 20 years and don't need to be together to find out how much 900 ft² of artificial grass is installed? Luckily, I didn't move too much around and ruin my Sunday for their lack of professionalism and decency. Buh-bye! read more

Mel is great! She takes the time to listen to you, understand what you want to accomplish, then follows it up with a valid game plan! I enjoyed working with her and and satisfied with the end result. I would recommend/utilize their services again! read more

We made an appointment for an estimate, rearranged our schedules to make sure both of us were home (company stated they required both homeowners to be there) and they NEVER SHOWED. I texted and called, left a message and NO RESPONSE. No follow up, even now days later. Waste of time. Bad customer service. With so many options for this type of service why bother with a company like this. No thank you! read more

Brandon was awesome so was their entire team I would highly recommend Ruff n Tuff to anyone quality product quality installation remember you always get what you pay for read more

Great customer service and the work was done swiftly! Brandon Anderson also maintained an open line of communication with us and ensured our project was done OUR way and any issues were corrected. Truly a job well done and thank you! Had turf installed as well as our driveway extended! read more

Lots of great things to say, but to quickly sum it up they were great to work with. Made everything easy, fast, and extremely convenient. Would 10/10 recommend. read more

Highly recommend this company for all your backyard projects. Communication about the project was clear and concise. Representatives walked us through every step of our project so we knew what to expect. The project was completed in a timely manner. Lastly, the end result exceeded all of our expectations. read more

I can't say enough about this company. Scheduling an appt was easy. Bob, the owner, showed up on time. I never felt rushed during my appt. He answered all my "dumb girl" questions and made sure I understood. During the entire process, I never felt pressured to buy anything from him. I made the decision to buy the premium turf for my "forever home". Less than a week later, I had a brand new backyard. It was more than I thought I would spend but it is worth every penny. My Grandsons now have a beautiful lawn to play on and my dogs no longer track dirt in the house. read more

Wife and I have looked at turf installation for quite a while and when we read the reviews about Ruff n Tuff we decided to go with their services. Very professional and pleasant experience from the first conversation with John that talked us through our options, to Mario who led the installation team, Brandon the service representative that followed up with us immediately after the job was complete. The results are wonderful, really makes our backyard pop, wondering why we waited so long to pull the trigger on this project. Highly recommend this team to anyone looking for professionals to help them with their project. read more

Saw their booth at LA county Fair and asked how much, they said they don't know but could have a representative come to our house and give us a quote, so I gave them my info. 15 mins later someone calls me while I'm still at the fair with my family and I said please call me another time. So they called me back and set up an appointment. Appointment arrives and Lucas shows up, very nice guy. He proceeds to give me the SAME presentation that I saw at the LA County fair and talk about financing with me before getting a quote, I started to not be happy but went with interaction now. Lucas writes a number down and shows me the retail price and I said no thank you! I asked is this the final price and he beat around the bush and this is when I started to get very angry! I asked if he could get me a real quote or not and he said if you sign today, BUT would not tell me a price so I First asked he to pack his stuff and leave. He would not and continued to talk about how he's like the manager and do o want to talk to Bob and I said NO I want you off my property if you won't give me a quote! As he was walking out he tried to shake my hand but I would not he then said it's $10,000 if I sign today or $14,000 if not, for 486sqft. I don't doubt the quality but the sales and communication suck!! read more

From start to finish they did a great job. Great communication and flexible to work with. Ruff n Tuff Turf did my front yard landscaping with Turf, D.G. and river rock. Lucas came and spent 5 hours with me designing everything. I also had them put river rock behind pool in planter which needed a gopher screen under it. Everyone I dealt with was friendly, helpful and wanted to please. Lucas was exceptional. The workers were very accommodating and did a great job. I have had numerous people stop by and tell me how great it looks. Some wanted to take pictures. Great company, very professional and good quality work. I hired them because they did a job for a neighbor and it was beautiful. read more

Ruff n Tuff Turf was able to assist with the urgency of getting our turf laid down, everyone was friendly, work hard, reliable and did a great job, Brandon and Kevin are awesome to talk too and great to work with....we would recommend Ruff n Tuff Turf hands down. read more

The sales person did an excellent review and demo for us. He provided a lot of info and showed us many options. The installation was scheduled very quickly and the install crew was very fast and professional. The whole experience was better than expected. I would highly recommend this company for any one looking to get artificial turf. read more

Ruff n Tuff Turf were on time and professional. They completed their work just as promised. We would highly recommend them for your turf needs. Thank you, Justin and Brandon! read more

I must say I did not know how beautiful this project would turn out!! I love my new grass!! Ruff N Tuff came out and finished my grass all in one day. The sales guy, Andy, was very professional and did not try to pressure me into buying. The guys who did the work were professional and did a great job. Now I have a beautiful yard with no maintenance or watering!! Love it!! read more

Ruff n Tuff Turf - New grass project done!! - Artificial Turf Near Me - Irvine, California

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We spent almost $70,000 on our yard about 6 months ago. Had multiple quotes. This company was nearly $20,000 more than others, but we were promised we were paying for the quality. Upsold on the specific type of turf, the rocks, as well as the weed barrier to be promised we would never have to do yard maintenance for the duration of owning our home. When the installers came out, we noticed right away they were not actual employees of this company, but were contracted out to do the job. Over the days of install, the guys were drinking beers on the job, cans were all over, and I witnessed one guy peeing on our back fence/wall. I didn't make a fuss about it, it was hot out so I was trying to be understanding. At the end of the job, there were two rolls of turf left over I asked if I could keep, he claimed they were for another job. Didn't make sense... now, 6 months later, we have weeds everywhere. Clearly, this was not worth the "quality" we were told we were paying for. I've reached out multiple times to our "sales rep" to be asked "did you see the guys installing the weed barrier." Well, I paid for it! So it isn't my job to project manage. For being such a large job, not once has someone come out to even see the completed product. I live in a new build community and will tell everyone to go elsewhere! read more

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We are very very happy we went with Ruff N Tuff. We had a great experience from beginning to end. Most impressively is our old grass was torn up and our new lawn was installed and full clean up in 4 hours!! read more

Ruff n Tuff hit the mark for us. They did what they said they would do and transformed it into our oasis!!! Can't say enough about the installation process, they have the best team I've worked with in home improvement. read more

Our backyard needed a quick facelift for our daughter's party. Ruff n Tuff Turf delivered. The process was quick, smooth, and the install took one day! My daughter is enjoying working on it for her softball training and the dogs absolutely love it. We look forward to the party and years of enjoying our backyard. read more

We were pretty overwhelmed shopping around for turf, so we were really glad to have Bob working with us. He explained every aspect clearly and addressed all of our concerns. Not the most inexpensive service out there, but worth every penny with the level of professionalism, quality and expediency this company has. The service team did an amazing job with the installation, and we now have a beautiful, maintenance-free yard in no time at all! read more

Generally speaking they did a reasonably good job. They installed some pavers and plants I bought as well. There was quite a bit of Turf left over though. It reminded me of buying carpet for my house and the estimaters always tell you, you need more carpet than is required. Having said that my wife and I decided to add more turf to the project since I had a good chunk left over. The sales guy told me to contact the installer to do it as a side job. We called him multiple times and he would not respond. I guess he didnt want to make some extra money. I spoke with numerous other Turf companies and they either didn't show up, had exorbidant minimal fees and just don't do small jobs. Nevertheless, I called the RuffnTuff back and asked them to quote doing it. They said they would have someone call me and put me on the schedule to look at it. Never heard back from them. So I guess once they have sold and installed you its basically Bye Bye. All the players in this company difficult to get a hold of, if at all. And in between the Sales guy leaves the company as well. wonder what thats about??!! Suggest you work with a more responsive company! read more

Melissa came out and probably spent 3 to 4 hours at our home. She explained the ends and outs of turf and educated us. I personally enjoyed her company. As you sit there in front of the turf and I gravitated towards their premium turf and it was just so soft. Something you wouldn't mind laying on and falling asleep. At this time we weren't able to proceed but the customer service we received was definitely 5 stars. I appreciate all the education as this is definitely something we are looking to complete in the future. Thank you Ruff n Tuff Turf Melissa is exceptional! read more

Ruff & Tuff Turf was top knotch! Bob was very friendly, honest and responsive. We are beyond happy with our home transformation. The process was quick & smooth. We have already referred these services to friends & family! We are enjoying our oasis at home! read more

Definitely a 5 star company. Bob was really great to work with from the first meeting. We knew very little about turf before calling him. He was very knowledgable and was instrumental in coming up with a great design. We are so happy we found him. Thank you for everything Bob. read more