1. Russells Moving & Storage

1. Russells Moving & Storage

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San Fernando, CA

Russells Moving & Storage

4.5 (84 reviews)
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Teresa R.

Movers review I hired Russels moving and storage for my home move. I was impressed by his sales team and in speaking with Russel as he spoke highly and regarded his team and company as the most affordable and the best in Los Angeles. His pricing needed to be negotiated as his initial estimate was too high for my 4 bedroom home. I was very disappointed to find out that he sent 4 men and one truck which was a huge problem as they had to do 3 trips in a 9 hour day to complete my move. I was extremely upset that several pieces of high end furniture was scraped and one of my leather couches had a small tear . I took the extra time to bubble wrap/ shrink wrap all my furniture They were careless, unprofessional and I even had to clean up blood from one of the movers as he cut his finger. The team that was sent was not what he described. They were not upscale and extremely slow. The foreman did very little and actually damaged my wall. Overall I keep finding more and more damage to my precious furniture and what made it all unsettling was that Russel wanted to charge me more the next day after already he had negotiated his final price. I would be reluctant to refer Russels moving. If you use this company please get upfront details on pricing and make sure you are vigilant of the movers.

Day one team from our move with Russell's Moving & Storage this week.. to say these guys were awesome is an understatement!!

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10 months ago

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2 years ago

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9 months ago

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2 years ago

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7 years ago

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3 years ago

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9 years ago

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8 years ago

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Ask the Community - Russells Moving & Storage

Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

Russells Moving & Storage, Inc. provides full service, exclusive, long distance move from coast to coast. To obtain an accurate pricing, we provide free on-site or virtual estimates.

Don’t See Your Question? Ask Away!

Review Highlights - Russells Moving & Storage

Camillo and Michael who packed, loaded and delivered were incredible (as was Carlos who helped out with loading the truck.

Mentioned in 9 reviews

Read more highlights

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Gentlemen's Moving Company

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Best movers I've ever worked with. They are professional, packed us up and moved us quickly,…read moreefficiently and at a super reasonable price. Seriously, have them pack your stuff. They will do it better than you, faster than you and save you the headache of doing it yourself. Their materials are less expensive and it barely affects the price. I get so excited when I hear of someone moving because I get to recommend this company.

These guys deserve every one of these five stars! Yana was helpful in the preparation process, and…read moresent us all the details via email. They did ask to receive a video of everything heavy that will be put in the truck. I definitely recommend that you include every single item in the video, because even with the biggest truck that they had, we still had overflow. For reference, we are a family of four, with two little kids in a three bedroom / two bathroom house. The price point was pretty reasonable and they were flexible, given the fact that they are located in Los Angeles, and we wanted them to come up to the Bay Area to help us move down to the Los Angeles area. They called us the day before to confirm all the details. When we realized that the truck was over the weight limit, Yana quickly called us to give us a couple of options. We opted for another truck to meet the first truck, to distribute the weight. It was an extra cost, but reasonable, considering the issue at hand. These guys were efficient and quick. We apparently have a ton of stuff lol. They originally mentioned that it would take 3 to 4 hours to move everything into the truck, but in reality, it took approximately 5-6 hours. They were punctual and even got there five minutes before the agreed-upon time. I wasn't there when they brought in everything, but my husband said that they did an amazing job at putting the boxes where they were supposed to be, based on our labeled boxes. They reassembled everything, no problem. I called 5 to 6 moving companies, and we are happy that we decided to go with this company, given the communication, efficiency, and price point. If you need movers, this is the company to go with.

Best California Movers & Storage

Best California Movers & Storage

4.6
(294 reviews)

Thank God for best California movers. The people I…read moreoriginally hired never showed so I called best California movers for the following day and even though it was last minute they took me. Showed up on time and helped me pack and move everything. Great communication. They took all my anxiety and stress away. Thank you a thousand times

***UPDATE 10 (After submitting the review below to management, along with photos and videos, I…read morespoke with Sam by phone. He was patient, validating, and took the time to truly listen. He offered a partial refund, which I appreciated. Because of how respectfully this was handled, I'm updating my review and adjusting my star rating to reflect the resolution. That said, I will return with another update if the refund does not arrive within the promised week.) I am extremely disappointed upon arriving at my place and opening my boxes that were in storage this past week. On 29 March, 2026, I hired this company to do only the packing, and the pre-unpacking review was positive only because the movers were friendly. Now, I know why - a bit akin to servers being overly friendly just before giving the bill. On 7 April, 2026, I finally was able to take my stuff out of storage and open some of the boxes. I'm absolutely floored at what I've discovered. Long and short of it, one of the boxes was never even fully taped or taped at all, and everything that was in my drawers had been dumped into the box. Nothing was wrapped, including the little lamp that I had - just took the lightbulb out and threw it in there. Took off the shade so it would fit - didn't care if it got crushed or torn. Then, I guess he couldn't or was too lazy (?) to put the shoes all in one box or something, because he dumped a bunch of them in there, too! No glass or breakable items were wrapped and I had supplied them with plenty of wrapping paper, as there was even some leftover. Bottles of liquid substance were not securely shut and protected from leakage. It appeared as though drawers of things were dumped out into boxes with no regard. I haven't opened all the boxes, but from what I've seen so far, I suspect I'll have to update. I will also add that without seeing any price list for boxes, no transparency about that whatsoever, I ended up paying $95 just for boxes - they said they would use as many of mine as possible, and even after the 10 small ones they gave gratis, there were several of mine leftover, but I was out $95, and no one showed me the price breakdown of this. There is *no way that was an honest summary! Furthermore, I was pressured by one of the movers into giving a 20% tip! The audacity! Especially after deceitfully charging me $95 for a few boxes!!! I emailed customer service address, along with a direct reply to Michell, who processed my order, as well as a text to his assistant Megan. As I figured, I would be ghosted once I needed actual "after I've paid" support. I read other reviews that said similar. No one has reached out via phone call or email. The reply Megan wrote in a text seems like the canned responses all businesses use, and rarely, do these hold any water. I am out of pocket over $500 due to this poor service, but that doesn't matter to them, because it's now in their pockets now. p.s.When I went onto Yelp to review them, there is a warning pop-up about fake reviews. I've attached photo.

Russells Moving & Storage - movers - Updated July 2026

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