The staff here made the whole experience feel special from the moment I walked in. Everyone was genuinely friendly, patient, and happy to help with recommendations. You can tell they really care about what they're selling and want you to enjoy it just as much as they do. And the chocolate... absolutely incredible. Rich, smooth, and full of flavor in every bite. It's clear they use high quality ingredients, and it really shows. Everything I tried felt thoughtfully made and indulgent without being overwhelming. Between the amazing customer service and the delicious chocolate, this place is an easy 5 stars. I'll definitely be coming back. read more

See's Candies - Chocolate - Chocolatiers & Shops Near Me - Newport Beach, California

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Happy Easter! We just went to See's Candies and got some really fun and seasonal themed chocolates. We weren't really planning on buying anything but, we happened to past by right after having done GELATO right door... CHOCOLATE BUNNIES: 9/10 For the milk consistency bunnies!! It's great for sweet tooth lovers!! In this case, we bought it as a gift for our nieces and nephews and they loved it!! CHOCOLATE COINS: 8/10 It's too sweet for me but, not for the kiddos!! Also, It's very easy to share ;) My friends also bought a lot of chocolates to take home as well!!! Keep it UP SEE's CANDIES!!! read more

Always a treat to visit See's Candies shop wherever I find them. One of my favorite chocolates of all time. Got a chance to check out their Newport Beach location at Fashion Island. Parking is plenty. Store was bright, clean, and organized. Lady staff members were very friendly and attentive. Service was great. I was given a couple complimentary samples... one was vegan dark almond chocolate and another was milk scotchmallow. Both tasted delicious, but I prefer the latter over the former. Thanks! I got my usual... milk almond buds, pecan buds, rum nougat, dark chocolate nougat, milk scotchmallow. Chocolates tasted amazing just like day one. Love my See's Candies! Thanks See's for quality chocolates! Stay true to your wonderful craft for many more years to come. I am a customer for life! read more

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Smiles abound at this store of confectionery delights. Mary See would be proud. No sooner than we entered through the threshold, we were asked if we'd like to taste a delectable bite. Me being a sucker for a smile, and I guess, chocolate, (actually no guess, I AM a sucker for chocolate) I immediately acknowledged, "don't mind if I do!" Each in our party didn't mind of they did either. There were four of us, but we were given five delights. I'd like to think that I charmed an additional piece, but in actuality, a young lady was mistaken to be in our party. She was flying solo. I considered correcting this faux pas, but it's chocolate....and caramel!!!! Maybe next time. Everything you see in See's is good. The smiles are genuine and the morsels are too. Quick Tip: When I was a little one during Halloween trick or treating, if the house was giving out good candy, I'd ask for an extra piece for my sick brother. Seems that my brother was always sick during Halloween. That worked until a neighbor asked "which brother was sick?" When I answered, they told me that he must have made a miraculous recovery, cause he had just come by. Oopps. Maybe the See's ladies haven't caught on. It's worth a try? read more

Love love sees chocolate!!! Tried all other gourmet chocolate shops but nothing comes close to the flavor and consistency of sees. The help are always so friendly and generous with their samples. And the holiday packaging and assortments are the most beautiful anywhere! read more

Went looking for a small gift and landed here. Was warmly greeted. Appreciated Heather B's knowledge of the product and her efforts to help me find something vegan (lemon drops!) Store is bright, clean, well stocked and well staffed. It was a delightful experience and satisfying to walk out with what I needed. read more

See's Candies - The perfect affordable way to say "thank you" to your dog groomer! - Chocolatiers & Shops Near Me - Newport Beach, California

They will give you any sample you want! The one I like is the raspberry crème! I ate about 2 and 2 half's and I was full! We just came from Whole Foods and ate too! They do have sugar free stuff for diabetes ppl! Interesting! read more

See's Candies - Chocolatiers & Shops Near Me - Newport Beach, California

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The prices of chocolate has obviously gone up; however, I had the best customer service experience compared to all the See's Candies locations I've visited. Staff were nice and friendly. Thank you! read more

Terrible customer service! If I could give this store a 0 star, I would. Today, I visited this location for long awaited chocolates, however, I was disappointed with my experience. When ordering my assorted box, apparently someone's dog peed on the floor leaving behind a foul smell and a smeared floor. I assume they failed to own up to their mess. Logically, I reported this hazard to the staff but the young lady at the counter's demeanor changed completely. I didn't even bring in any pets and there was other clients around. I understand this isn't a pleasant situation as an employee, however, she was upset as if this was our fault. Furthermore, we were no longer assisted by her but instead her coworker. I will no longer be returning to this store. The employee's attitude was unreasonable and unpleasant. Next time, please do better and simply ban any pets or clients with pets. read more

Great service! Chocolate was great. Great selection. Workers are very freindlly. Store was clean,

"We're out of that." And "We're out of that." On a Saturday afternoon at Fashion Island? I thought they were in the business of selling candy, but they are apparently in the business of standing behind a counter. Or talking on the phone while customers line up. And then tell them "We're out of that." One time, OK. But multiple times? I'm out of there and not going back. read more

Really sweet really nice very attentive. Landon did so great checking for vegan options. Thank you so much, Landon! Fortunately there was no options, but that's OK. read more

5 stars for this See's Candy location. Came here to get some Christmas candies for the holiday season. The store was very clean and organized. The sales ladies were helpful and gave a free sample while we were shopping the store. Left happy with a bag full of candies! read more

See's Candies - Chocolatiers & Shops Near Me - Newport Beach, California

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I've been fortunate enough to taste some of the most delicious 'designer chocolates' from all over the world - but will be the first to admit, I always come back to Sees Candies as one of my FAVORITES! The staff working at this location are very kind and knowledgeable. I love stopping by to pick up a couple of goodies for myself, or full on boxes of chocolates to give as gifts! read more

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My guilty pleasure. I love the Walnut and Pecan roll from See's. I can definitely eat an entire 1lb box of this stuff. Unfortunately I was unable to purchase EITHER at this location because they seem to be out of stock of everything under the sun... None of our favorites were available so we ended up purchasing a bag of Chelsea and Bear Claws. The girl working that day simply did not have strong customer service skills period. She didn't greet us, and had a mean attitude that just was not client friendly. You guys are selling chocolate! Smile! I was very disappointed at my experience at this location. read more

I love See's candy omg my favorite chocolate thanks Maria for helping me today. I'm a chocoholic looove it so much it's my guilty pleasure. Can't wait to return very soon I highly recommend to my friends and family.... read more

Addicting! Love the toffee and milk chocolate anything. Very nice staff. South coast plaza location is tucked away and a little difficult to find. read more

Can you really go wrong with See's? Definitely not! Always consistent with flavors and I love how everything is displayed. I always try something new when I'm in for my usual favorites. Customer service is also quite pleasant. Opening the door for me, friendly greeting. The ONLY issue I have is that the dark pecan buds are limited time only. Those are my favorite!!! read more

Bought some Little Pops and a few other things. Used a gift card and CC to pay. Wasn't given my receipt and the Cinnamon pops are borderline stale and broken in pieces. Noticed later date on bottom is 7/3/22 and the Butterscotch date is 9/11/22. Disappointing especially for how much they charge these days. Update: I ended up working with Johnnie who went over and above to help me out and resolve my issue. Couldn't be happier with the outcome. Cudos to Johnnie read more

See's Candies - Dated 2 months out from purchase date - Chocolatiers & Shops Near Me - Newport Beach, California

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The best candy ever!! Nothing compares to See's- even European chocolates! Enjoy a free sample when you go in to shop!

I work across the street and this store is my saving grace! Sweetest staff ever and they always let you try something!!! Kylie was a doll and even threw in some extra goodies just to brighten my day!!! read more

Fantastic service and delicious See's candy is right here in Fashion Island! I always get excellent service here and this time Brittany was outstanding. I come here every year before Christmas to buy multiple custom boxes for each of my family members. We all love See's, of course! My order was done correctly, efficiently, and with a warm smiles all around. I know my family is going to be happy Christmas morning thanks to you. Thank you everyone at See's Newport. You are rock stars! read more

What a nice location! I came by with my friend after dinner. A sweet young man helped us both and was very professional, informative and helpful. I always love it when someone that works for a company and knows it's history. I believe his name was Jeff and he gave my friend information on why her favorite candy is no longer available and some historic information about the company. He custom made two boxes of chocolates for us and wrapped them beautifully! I love great customer service and this location definitely has that! Looking forward to coming back, next time I'm at Fashion Island. read more

The staff here give the most well trained staff at Chick-fil-A some competition!!! So sweet (pun intended). I am completely obsessed with butterscotch squares and wish they made them with dark chocolate instead of milk chocolate. read more

The lady that helped me was super nice. I was getting chocolates for my gf and I had a list and she got them all for me but I still had some choices and she recommended one and it was great read more

I ordered a personalized box and picked the chocolates out with the employee, but a bunch of what I received was NOT what I ordered. None of the chocolates I asked for had nuts and several of the ones in the box had nuts. Little disappointing since I literally had the menu in my hands and told them exactly what I wanted. read more

I was in a time crunch so I visited this location instead of my usual in CDM. Regret that. The staff was not friendly at all compared to the welcoming atmosphere I'm use to at CDM. I also did not get to choose my sample but at least I still got one, can't say the same for the other shoppers. Pass on this location, and visit other ones. I will be sticking with the CDM location. read more

I come here every few weeks, and today I was absolutely blown away! The valentine's items that they have available are so cute!!!! They gave me a heart shaped sample of the peanut butter when I came in because I was looking at them and the staff was so friendly! Made me not want to leave! read more

I was in the Fashion Island store at the last minute (pre-Thanksgiving), and Natalie packaged the perfect assortive treats for my Thanksgiving guests. I was so relieved and pleased by the amazing customer service and special touch. I am in from out of town, and hosting, so to encounter such a pleasant experience was profound. Thank you See's at Fashion Island for employing Natalie. She goes above and beyond! I am overjoyed so much, I HAD to yelp! Happy Thanksgiving to all! read more

This was a great location, I was visiting from out of state and Mario helped us and he was absolutely wonderful. Best customer service I've ever had at a See's location by far. read more

Service is really friendly in the times that I've been here and they don't hesitate in giving out a free sample of one of their small truffles! They always make sure to greet me and also try to be a little more conversational. The location is easy to find since it's in the newly built area, just right outside of Macy's. Plus... a chocolate a day keeps a bad day away :) read more

It is Saturday night at 7:01 and the girl would not let me inside, I literally showed her my cell phone with the time as she held the door closed while one other person was paying. Not cool. read more

Yum! I was driving through on a visit from out of town and saw See's! I had to go in! They sold me a box and gave me a free sample, free sample! Can't be that :) thanks See's!! read more

This location definitely merits more than 3 stars. I went here a few days ago to buy some chocolates for a friend and had a pleasant experience. They gave out a sample (milk chocolate caramel of some sort) while I was in line (although this is characteristic of all other See's locations). I asked for the smallest box they have available, and it is the 1/2 pound box, which fits around 10-12 chocolate pieces (I paid $10-11). The person who was helping me was really friendly and courteous, and was helpful in making choices. I wish I remembered her name because she definitely made my experience a positive one. read more

I like to buy a dark chocolate butter cream and get the free sample. I only like 17 of their chocolates so there is a 2 in three chance I won't like the free sample. But I still eat it, cuz it's chocolate ! read more

Recently opened at FI, See's Candies is to Californians what Purdys is to Vancouverites, Garretts is to Chicagoans and perhaps even what Jacques Torres is to a refined, chocolate loving, NY'ers palette. The only difference is that the shops are white and almost clinical in nature and a bit reminiscent of the Laura Secord's found in any province east of BC (for inquiring minds). So, I've always enjoyed See's as much as I do all of the aforementioned addictive, thigh-enhancing establishments. The shop is huge, spacious, clean and sterile, and no other person could be seen in the store, either, because I can only assume that most people are: a) trying to restrain themselves in the new year or b) beautiful people who shop at FI don't eat chocolate. At any rate, this only made me feel guiltier upon stepping in. Nothing was on sale, and they had no Christmas leftovers, which was also probably a good thing for me. The girl behind the counter was quiet and seemed standoffish at first, but did walk over to offer me a mint sample that tasted like a Cadbury Crunchie bar. It satisfied my craving enough and although I love their pb chocolates, I decided that I, too, must move on before I did some serious damage. Still, I've come to love this chain as much as any local enjoys it, and if I actually needed to purchase chocolates for someone else, I'd come here again when shopping on the Island. read more

Friendliest staff, offered us samples of some featured delights. The Nuts and Chews sampler, which we have had before is our FAVORITE pre package, bought three pounds! Two pounds will make it home! These are by far some of the most decadent, smooth and fresh chocolates I have ever had the joy to eat! There is a See's in Manhattan, but something about the West Coast versions of these heavenly chocolates makes them more divine and necessary to the West Coast trip experience. LOVE LOVE LOVE these chocolates. read more

I understand that times are difficult with Covid but was so frustrated that only one person was working the counter right before Christmas. Waited a long time outside then even longer inside to get someone to help me. Most of my order was wrong and I was given items I didn't want and didn't order. Spent $130.00 and now realize See's isn't trustworthy. No customer service whatsoever. Save your time and money and go elsewhere. These were gifts and never again will I rely on See's. Such a shame it's been a family tradition for years. read more

Always looking forward to dropping in when I'm at Fashion Island. Manager Brian is so welcoming and provides exceptional customer service which makes this location great. Thanks Brian!! read more

This place is great for chocolate I have came here since I moved to California, the pick your own boxes are awesome, you can even sample any kind of chocolate simply saying what you want, the employees are very polite and understanding, one of the only downside is it is also the most expensive chocolate shop in the area, I recommend it to all read more