Came here on a Sunday afternoon being that it's Sunday wasn't much of a crowd so we were seated right as soon as we walked in upon seated we got our drinks and appetizers served quickly on time Angel our chef was friendly Food did lack flavor very equivalent to chipotle just upscaled version ambiance and someone cooking it in front of you Overall good for the price drinks food ambiance read more

See all

Extremely satisfied. The service and food was great. Our chef Angel was Awesome and perfect for our group because he is bilingual. We will be back again and again. read more

The new GM Chris showed me a lot hospitality yesterday and made us feel like family when we went yesterday(11/10/25)! The atmosphere of this particular Shogun was relaxing and very clean. Our Chef Willian was very funny and cooked our food to perfection and our meals were very flavorful but not over seasoned. Definitely one of the better locations i have been to, thanks to our chef Willian, our server, and the Gm Chris, will be back soon! -Dhilan read more

Always delicious and fun. Tons of food and always fresh and tasty. Fun family restaurant. Different kind of experience. Won't need a phone to not be board. read more

They're extremely slow at service. Waited over 30 mins for drinks. Then waited another 30 mins for the cook. I was expecting Japanese waygu got a regular ribeye steak. I asked the weightier if the steak was Japanese waygu A5 or American before I even ordered. She clearly stated Japanese A5 waygu and I was expecting that. If it's not what you say it is then don't lie about it. I been to Japan and had waygu and American waygu doesn't even come close to that. The manger was so rude when I asked the weightier what kind of steak this was after the chef placed it on the grill because I knew it wasn't waygu at all. read more

Carlos was a great chef very friendly and great hospitality and the staff/servers are great as well

There are certainly some bad Yelp reviews, but this definitely wasn't our experience when enjoying dinner on 5/29/24. We ate at the teppanyaki grill and our chef was Caesar and waitress was Amie. Our food and overall experience was excellent. I can definitely recommend this Shogun location. We have eaten here 5 times now, with never a single issue. read more

From our sever Jiovanni to our chef William our experience was top notch. Food was great. They helped make my husbands birthday celebration even more special. An overall great experience. Will definitely be back for sure! read more

Excellent food and entertainment. Our server was Monique and she was absolutely lovely. She definitely provided exceptional service. Will definitely be back with another crew of many friends. read more

Shogun Restaurant - Samurai shrimp. Mmm - Sushi Bars Near Me - Palm Desert, California

I had the best experience at Shogun's. I haven't been there in well over two years so I didn't know what to think because the last time I was there, I was not impressed. However, I am very happy to report that our hostess Amy greeted us. She was very kind Very knowledgeable about the different foods. They have in different ways that they can make them. Then there was our cook JR not only was he entertaining and didn't occupy our time with cheesy jokes. He made good light conversation while cooking an amazing meal and at the end we were pleasantly surprised to have the manager Cynthia check in on us and ask about our experience. She wanted to hear it all both bad and good I didn't have anything bad to report. The experience was amazing. So if you're looking for some fresh Japanese open grill style food with a clean and inviting atmosphere shotguns is on the map for sure read more

Been here once for my birthday! It was a nice experience. A bit on the pricey side but okay for what you get. Food taste great! Drinks are delicious too! It's a big restaurant.. bigger than other establishments that are like this. You'll probably need to make a reservation ahead of time. It's very modern and inviting. It's definitely a spot for any celebration. read more

Chef Willian did excellent job. We enjoyed our dinner very much. The restaurant is very clean and the manager greeted us right away. Very professional and tasty! read more

I do not know what happened to this restaurant? We are locals and have eaten at shoguns for years. It has new owners and has gone downhill. The food isn't the same. They have added potatoes to their Teppanyaki grill menu? Not something that goes well with the menu. Small cut up red potatoes. Not good! Service is very slow. We took 3 of our grandchildren out to dinner last night to celebrate birthdays. I informed the host and hostess that two of the grandkids were celebrating birthdays. I even told our waitress. After waiting over twenty minutes for them to come out with the drums and hats after dinner, I had to remind the waitress again. Telling her again two of them had birthdays. They only came out with one cake and one hat. Very disappointing. No upbeat celebration like they use to do. The whole ambiance has changed. We will not be returning and will go to Hibachi or Kobe's! Very sad because I I've to love this restaurant! Bring the old management back, please! read more

They took almost an hour for our food to arrive. Completely forgot about us yes the manger came by to apologize and offer a discount. When the food finally arrived it was cold the serving size was so small for the amount they are charging is RIDICULOUS. For just a 10% off I rather you have just not gave us anything. Will not be going back EVER! Extremely disappointed. read more

Love this place. Our server Michael was Johnny on the spot with our order, drinks a food! Service all around was great. I recommend Shoguns to anyone looking for great food and a littler entertainment!! read more

Food was bland, definitely not the show experience it used to be. Save your money and have dinner somewhere else. Used to love going here but now it's overpriced for the food and experience. read more

Went into shoguns for a birthday the food was amazing! The service was great Chris the busser was very attentive and the chefs were very entertaining and interacting with everyone at the table. And Chris Jones the manager was great in making sure our experience was amazing read more

Less then a year ago, I went and it took me 3 hours to get my food. Now, with Mr. Jones Managing it. It is a smooth and fun environment. Took my Family and friends. Loved it. Less then 45 we and the fire volcano was roaring. RECOMMEND. read more

Do you know what I like about Shogun? Daniel-San; he's great. Do you know what I don't like? Just about everything else. Shogun is the same as a Benihana or Tokyo Wako, but with a slightly upscale decor. Mikado at the JW Marriot in Palm Desert is even a better choice. We saw our server about as many times as the earth has been struck by an extinction level event. This is the same frequency of how you should probably order your steaks at Shogun: Rare. If you have to get up to get extra water from across the table or take back a poorly made drink to the bar, there is a huge problem with the basic service. We weren't being impatient, but there has to be a natural pace to a meal. The server recommended the firecracker shrimp. Do not, by any means, ever order this dish unless you fancy the putrid taste of mayonnaise. With a party of five, none of us liked it and there was a general consensus of disgust. The shrimp are lathered with a mayonnaise-spread as thick as a bodybuilder covered in baby-lotion. The shrimp aren't crispy and I'd rather have the chiseled muscle of a pectoral near my mouth than any of these soggy shrimp. You will too. With the food, I'd steer you towards the seafood options. The steak can easily be over cooked and dry to the bite-sized pieces; there isn't time for the meat to rest before being cut and seared on all sides. Since that's they case, your only true option is medium rare, but that's not a bad thing. $2.00 extra charge for a martini in a noticeably smaller glass than their other specialty martinis on the menu made me sad and disappointed. Whoever is making their dry martinis doesn't know what it means to not add any vermouth at all or isn't washing the shaker between drinks. Enough said. I want to like Shogun, but I just can't. read more

Came here to celebrate a family members birthday had reservations at 7:00pm did not get assigned a chef until 9:00pm! We were the last table to get a chef and food did not taste good. Rice was burnt and steak over cooked. When talking with the a manager on duty he would look me in the eye or apologize. The severs were embarrassed on behalf of management. They took 20% off but the experience was horrible for my group. Will not be back and strongly suggest other more established quality driven hibachi restaurants in the desert. read more

Shogun Restaurant - Sushi Bars Near Me - Palm Desert, California

Should have an option for zero stars! It's like the Walmart of hibachi restaurants. Horrible service, screaming children everywhere! Not what you would expect when spending $150+ for 2 people! Took forever to get our drinks, our appetizer was given to the next table, our chef had no enthusiasm whatsoever! We were more entertained by the chef at the table next to us. I would definitely not return or recommend. read more

Delicious food, nice ambiance, and the chefs are very entertaining! Interactive and fun/funny. Their sushi is really good, we got the trio that's pictured in the menu; absolutely delicious. Manager Chris Jones is amazing! Drinks are good too. Service from our server could've been better since we were a large party and gratuity's already included but Chris (not sure if he was a food runner or busser) really took good care of us! He was so great, and helpful. Saw him more times than our server, but thankfully so because as I said he really took care of us and gave great service! If I'm ever to return it'll definitely be because the yummy food, and due to both of the amazing care Chris Jones and Chris the busser or food runner *he has a circle beard* give. read more

This is a 5 review for Shogun and the manager Chris. Oh, and the family sitting with us. We had a great time talking to the family on our table, and Happy Birthday to their daughter! But Chris and the staff were polite, friendly and fun! The food was exceptional we never had sushi and tried the California roll and it was amazing . Great job, Shogun. such a great improvement! We'll be back! read more

I really enjoyed this restaurant. Our Chef Pedro was awesome and very friendly. He played music for us as well. The two things I love the most about this Japanese steakhouse is 1. This restaurant is very spacious inside and you will not feel crammed or packed like a sardine when comparing this to other Japanese steakhouses in the Coachella Valley. This also means there is room for the stroller if you are a family man like myself. 2. The beef and seafood are both good quality. Yes this restaurant is expensive BUT you get what you pay for. My daughter also loved seeing the "volcano" which was really cool. I recommend this place, with a reservation. read more

Last visit we had great time. The show they put on for you is awesome! Food was great, the ambiance was amazing and we going again today for my wife birthday. See you there. read more

The food was delicious the chef name Angel did a great job for my first time trying hibachi I would definitely come again

And we went back... the nicest staff! If you haven't tried the Calamari; it's a MUST. Really fun vibe and the table music is on point. read more

See all

What a disappointment. The cook was inexperienced "the show was just awful" and use tones of soy sauce! My lobster was barely cooked/ raw and my mouth was numbed after eating so much of sodium! Over price for what you get. Fells like fast food teppanyaki restaurant! I wouldn't recommend this place. Oh, be cautious they add the tip on the bill!!! read more

HORRIBLE!! Go anywhere else. We had reservations for four at 5:30. By 6:30 we had never seen our serve since accepting our drinks, and the chef had still not come. When I went to ask Jazmine at the front desk what was happening, I got a rude reply that they were just busy and she would get her manager. Her manager never came. We waited another ten mins for our chef to come. Then the manager came. I told him I wanted to leave and just pay for my drinks and he refused since the chef was there. I asked for some type of discount, and he said nothing. He had no acknowledgment for the fact our table was forgotten and had to wait an hour. The chef then had the audacity to ask how we were doing. I replied I not good. And he apologized that we had to wait so long since he was on lunch. What a ridiculous experience. The lack of management and professionalism here is noteworthy!! I CANNOT believe you would leave ONE - JUST ONE chef during the 5-6 hour. And no discount. No refund. TERRIBLE SERVICE. NEVER coming back. Ruined my last night of vacation! read more

Outside looks like it would be a nice restaurant but the quality and service is not worth the $$$ price range of this restaurant. The floor was sticky and wet where we sat. We ordered sushi and was served only part of the ingredients, without disclosing to us that they ran out of avocado and cucumber, we were served the sushi with just rice, salmon and hella crab meat. Food was just drenched in sauce. Our cook was a little awkward....overall I wouldn't come back. Perhaps it was just our experience but definitely made an impression. read more

Best habtchi ever. Gio our chef was phenomenal. 5 stars for nice service and great food. That onion valcano was cool.

This place was great for all types of groups or solo if you dare! The food was delicious and the service up to par.

This place was very disappointing to experience. It was my birthday dinner and I was hoping to enjoy the night. Well the table we were at wasn't working the chef we had kept trying everything to fix it, while none of the other staff (manager included) stopped to help or talk to our chef. We were eventually moved to another table, but not before most the food placed on the broken table was already over cooked. No replacements were made. No one but our chef said sorry. No one came over to sing happy birthday to the table, like they were doing for other customers throughout my time there. We talked to the manager after we got the checked, and explained everything. Then he gave half ass excuses and only helped out a little bit. Overall a terrible experience and won't be returning to that location. read more

Food was wonderful. We had the rib eye steak with fried rice, veggies, miso and salad. Our server was Eileen. We ate at the tables in the sushi bar room. The ambience and decor was much better than my local Shogun - a higher end feel. The best part of the meal was our server Eileen. From start to finish, she was very attentive. We never really had to ask for anything including refills before they needed refilling. Highly recommend this location. read more

Not a good spot. Would pass. Bad service. Rude hostess Food mediocre. Messed up order.

Such a fun experience! Luis was our hibachi chef and Jr was our server and they were a phenomenal team - fun, lively and on it. I definitely recommend asking for them. This location is great because each hibachi table is private so you're not sitting with other groups. Luis gave us his phone to play music on which made it fun. Filet mignon was great! Looking forward to our next visit. read more

Good food and great service like this place was so nice and friendly will be going back soon for next time

As a local I have been coming here for years. I called to ask if we needed reservations tonight for 6-8 people for the sushi bar. Was told "No, just walk in." One of the people in our party arrived and went in while others were looking for parking to ask about getting seated. The hostess was extremely rude and condescending. Our friend was told a 15 minute wait. 5 minutes later when I questioned about the wait, (because it is empty) I was told it would be 20 minutes. So disappointed- was told they are short staffed. (Note - 3 people working in sushi bar, 2 patrons). I understand being short staffed, but don't EVEN be condescending to me! read more

Shogun Restaurant - Sushi bar- 2 patrons, 3 staff. - Sushi Bars Near Me - Palm Desert, California

I have a very severe food allergy and Ivan made sure to make a special accommodation for it. He checked up on us multiple times. He went above and beyond, was extremely kind. Vanessa, our waitress was amazing. She was also extremely kind and constantly checked up on us. Our chef, I missed his name, was also amazing. Our food was delicious and cooked to perfection. Absolutely recommend this place to everyone. I can't stress enough how willing this establishment is to accommodate for special/allergy requests. 10/10 all the way around! read more

My family ate at Shogun this evening and there were numerous issues unfortunately. First of all, it was noticeably warm when we arrived. Obviously it's the desert and it's July so it's hot but the a/c was definitely not working appropriately. It was a very uncomfortable meal considering the heat from the table and the broken air conditioner. Our service was also very poor. Our waitress was quite slow with water refills (our coon finally just got us a pitcher because he knew both parties at our table were getting irritated.). She also never brought a requested napkin. We asked about the air and we're told it was being worked on that the man would be back to address it and no one ever came. Now for the food: the soup was lukewarm. The rainbow roll tasted like it had been purchased at the grocery store down the street or made in advance, the chicken that a few of us ordered was well done and borderline tough. An extreme disappointment. We've been to the shogun in corona and in Havasu and have never had such a poor experience. Do better! Too expensive for mediocrity. read more