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Went to dinner for a friend's birthday. Another hotpot spot had a 2 hour wait. This was just 30 mins (we honestly got lucky.) The decor inside was lovely. Servers are helpful. The food comes out fast. We stayed well past our meal was over. No polite "gentle nudge" to get you to leave (but that's only because it was late). Bill for 3 was $171. Which isn't bad at all. I'll visit again soon.
Last minute decision to come here since it is my first time walking around Flushing, having a hard time picking where to go to even I have few places in the list. Originally, I wanted to go to Nanshan Hot Pot (it is the first place I walked by that is in my list) but we still walk around before making the decision. My mom wanted to come here after seeing people eating instead continue to looked for other restaurants. Came on a Friday around 6pm, no wait. The service was really good, food come out fast and time to time, the service will scoop the dirty bubble for the soup base to make the broth more cleaner.
Hot pot is one of my fav meals so I have a lot of thoughts. Overall experience was great! Ordering is on the iPad with photos. It's NOT all you can eat and the items are decently expensive but for good quality meat. They have a selection of tea drinks as well. The short rib beef is much higher quality. The other sliced beef is very fatty. The selection of items averages out. They have a few interesting items like liver, pig brain, winter melon, bamboo fungus etc. but they're missing a few staples like watercress, fuzhou fishball. We got the pork bone and tomato broths which were delicious! The tomato broth was nice and thick and didn't taste too sour. The pork bone broth was wholesome and not too salty. They have a pretty standard sauce bar selection. There are a few appetizer items at the sauce bar too. The interior is very extravagant and looks like you're in china. The music can be a little loud and it's noisy when it's packed. There's a bathroom in the restaurant which is handy because I've waited a long time in the tangram mall bathroom line. Service is quick and friendly. They skimmed the soup for us. Make sure to ask for aprons so you don't splash on your clothes! The benches lift up to store your jackets and bags so they don't smell afterward. We joined the waitlist online an hour before we were going to arrive. There were 36 parties ahead of us when we joined. I wouldn't choose this as my staple hot pot place but it would be nice for when friends are visiting or to treat someone to dinner!
Walked in on a Friday night with a party of 6 and they had a bunch of tables still open which was nice. We were able to get seated right away, and we ordered a Benz hotpot broth split with spicy, pork, and tomato broth. We ordered the ingredients via the iPad and everything came pretty quickly. There were a lot of servers who were very attentive and helped refill your water or helped you with anything you needed. The ingredients tasted good and the interior is nice and decorated, even though it's in the middle of the mall. Great food and experience overall!
整体体验是很不错的一次用餐。 首先餐厅环境很好，干净整洁，氛围也很舒适。作为四川人来说，这家的味道是非常正宗的，尤其是千层肚，价格不贵而且分量很足，口感也很好。辣锅的味道也很到位，香而不燥，属于会让人想再来的那种。服务员整体服务态度也很好，响应及时，让人感觉比较舒服。 不过在用餐接近结束的时候发生了一个小插曲。我在吃东西时突然感觉上颚被刺了一下，随后发现筷子中间出现了裂开并有尖刺，已经接触到口腔并导致出血。这个情况还是比较意外的，用餐这么多次从未遇到过类似情况。 当时经理及时过来处理，提供了冰水，也询问是否需要去医院或叫救护车，态度是比较负责的。最终也给予了一定的折扣。我个人觉得伤口不严重，所以没有进一步追究。 总体来说，这家店在味道和服务方面都值得肯定，我还是愿意再来。但也希望餐厅能够加强对餐具质量的把控，确保用餐安全。毕竟这次还好是成年人，如果发生在小朋友身上，后果可能会更严重。 希望之后可以看到改进 Overall, this was a very good dining experience. The restaurant environment is clean and comfortable, and the atmosphere is pleasant. As someone from Sichuan, I found the flavors to be quite authentic. The beef tripe (qian ceng du) was reasonably priced with a generous portion, and the spicy broth was excellent -- flavorful and well-balanced. Service was also attentive and friendly throughout the meal. However, there was a small but concerning incident toward the end of our meal. While eating, I suddenly felt a sharp pain on the roof of my mouth. I then realized that the chopsticks had cracked in the middle, creating a sharp splinter that caused a minor injury and bleeding. This was quite unexpected, as I have never experienced anything like this before. The manager responded promptly, provided ice water, and asked if I needed medical assistance or an ambulance, which I appreciated. A discount was also offered. Since the injury was not serious, I chose not to escalate the situation further. Overall, I still think this is a good restaurant in terms of food and service, and I would consider coming back. However, I strongly suggest that the restaurant improve quality control of their utensils to ensure customer safety. This could be much more serious if it happened to a child. Hope to see improvements in the future.
Food: The quality of the food is very good here. I like this location much better than the Manhattan location. The quality of the food seems better in Flushing compared to Manhattan. There is a sauce bar with many other snacks, including fruits, packaged snacks, pig ear, tripe and intestine in spicy oil and various desserts. The menu is à la carte and they offer a wide variety of hot pot items. The broth is also excellent especially the pork bone and tomato. Service: Service was excellent. Staff are constantly circling to check on the tables and clear empty dishes. Ambiance: The restaurant is very big with a variety of small and large tables. They also have private rooms with large tables inside. The decor is beautiful, and seating is comfortable and spacious. Overall, I would highly recommend this restaurant!
Cuisine: 9 Service: 9 Decor: 8 Value: 7 Overall: 9 One of the best hot pot restaurants in Flushing, and basically all of NYC. I have tried this chain in other parts of the world too, including my recent trip to Düsseldorf, Germany. Though different location to location, it's always high quality fresh ingredients and attentive service in a beautiful space. At this Flushing outpost, my favorite broth is definitely their signature spicy broth. It lends an awesome flavor to everything cooked in it while getting spicier as the meal goes on. Individual items to order include their fresh tiger prawn, lamb, fatty beef, beef tongue, tofu skin, tofu skin knot, oyster mushroom, "white" silken fish tofu, napa cabage, corn, pork kidney, and goose intestine. I would skip the fish fillet and frozen tofu for next time. Prices are not cheap nowadays for hot pot in general. Expect to pay anywhere from $60-100 per person based on how much meat and seafood you order. Regardless, this place is worth the price because it's a very satisfying meal every time.
I've been to the location in Manhattan a few times and recently had the chance to try the one in Flushing for a friend's birthday. This location inside Tangram mall is much more spacious, and everything is similarly intricately decorated. Food is fantastic as well - other than the yummy various meats and veggies we ordered, I have to mention in particular that the broths were fantastic. The pork bone broth is sooo flavourful - savoury without being too oily to drink -- and the mala broth is really spicy and adds the rich flavours to all the food we cooked in it. I was also a fan of the various side dishes, like the red bean soup and cold jelly desserts. Our servers were attentive and helpful, and I was very much amused by the birthday "song" for my friend that they all came out to sing together. It's not the cheapest option in the area, but I think you definitely get what you pay for here. Would love to come again.
Came here with my parents on a Sunday right when they opened and didn't have to wait a all. The inside is super clean and modern, with friendly and attentive staff. Love their unlimited appetizer/sauce/dessert bar. In terms of their hot pot, we got half tomato broth and half pork bone, both were absolutely delicious! I was especially impressed that the waitress would come by and skim the excess foam off the top of the tomato broth so we could see the food better. They have a selection of typical hot pot ingredients that you can order on an iPad - overall solid with nice presentation! I just wish the portion sizes were a bit bigger given the price point. We were able to keep our lunch under $100 for 3 people, but I could've eaten more.
Overall (4/5*): I usually prefer AYCE hot pot, which this place is not, but I do think this place is worth trying at least once. They have select unlimited appetizers which was a unique twist. I have no complaints regarding the hot pot itself. Everything was fresh, with good variety, and it was a pleasant dining experience. This place was on the pricier side. If you're looking for a good, no frills hot pot experience this is it. Reason why I gave 1 less star is because I think that all hot pot experiences are pretty similar past a certain point but have the opportunity to stand out with either pricing, a unique food offering, or just one thing that they do exceptionally well. I think that this place does everything well but nothing stood out to me. I'm not sure if I can justify coming back here for a third time, especially when there are other great places nearby, even on the same block as this place at a similar price point. Service (5/5*): I came here once before about a year ago and remember waiting a really long time for a table of 2. Some other reviews mention the long wait. However, this time for a party of 8 on Saturday at 7PM, we were seated within 10 minutes. No complaints about the wait-staff. All the food we ordered came out within 15 minutes and were placed on stools beside our table including extra chopsticks, napkins, cups, and lemon-water pitchers. Ambiance (4/5*): The restaurant had cozy lighting with warm tones. There was a traditional Chinese theme going on. Everything appeared clean. Tables were spaced far apart from others and had adequate leg room since benches were mobile and had compartments to store belongings. Casual dining experience. There was background chatter but nothing distinct or intrusive. However, I do wish there could've been a more private table. Food (4/5*): Soup bases were flavorful. Good variety of meats, seafood, and veggies. Everything that was ordered a la carte tasted fresh. No complaints except that a la carte options were on the pricier side. There was decent variety in the sauce station but I was surprised that they didn't have sesame oil. There were unlimited appetizers at the sauce station which I found myself preferring over the a la carte appetizers. Find comments on select food items below: - Crispy Deep Fried Pork (3/5*): Crispy but a little bland. This was a la carte pricing. I can't justify ordering given the price and option of unlimited select appetizers at the sauce station. - Red Bean Porridge (3/5*): Kind of disappointed by this. It was kind of watered down and luke-warm. Wish it was slightly sweeter or served hot as red bean porridge usually is. - Spicy Crispy Pig Ear (4/5*): Served cold, mildly spicy kick, salty and with a satisfying/addicting crunch from the cartilage. Would not say this was crispy though and would have preferred if it was served hot. I did quickly dip this into the hot pot which helped soften the meat. Would recommend at least trying this as this is unlimited/included in the dining experience. - Seedless Green Grapes (5/5*): Pleasantly surprised by this. They're grapes BUT they're really good. I ate like 4 bowls of these lol... They were unlimited, very juicy, sweet, and crunchy.
NOTE: My wife was born and raised in Chongqing, so she knows what real Sichuan cuisine is all about. Positives: The food is authentic and delicious. Look at the picture attached to this post. The pork bone portion HAS A REAL PORK BONE in the mix !!! Negatives: I can't think of any, other than my wife wanting to go there again, which limits my dining choices in the area.
This hotpot spot is located in Tangram mall and a great spot to grab some comforting hot pot with friends. This location specifically is open until 6am, and my friends and I came here at 4-5am. Service here was pretty fast (although note that there weren't many people because it was so late in the evening). All of their ingredients here were fresh and pretty good. Great hot pot spot, and I would definitely come back!
4 years ago
4 years ago
Best hot pot I ever had. The soup base was spicy and flavorful. The beef and vegetables are all freshly done. Highly recommend the goose intestines, it's very chewy and tasty. Tony served our table today, he nicely explained the dishes and made some suggestions. Very nice person! read more
4 years ago
I came to Shoo loong kan with friends, and our most recent visit was particularly special. Our server, Tony, provided exceptional service throughout our meal and was incredibly attentive to all of our needs. He explained how long certain dishes should be cooked, was by our table regularly to check in on us, and was overall amazing at making this a memorable meal! read more
4 years ago
A new hot pot place on par with HaiDiLao. It is an expensive place but the quality is top notch. The restaurant is really big in China and made its debut in the U.S. at NYC. The broth is flavorful and has a lot of depth. Fair warning, their spicy broth is really spicy even for little spice. Wide selection and attentative servers. read more
3 years ago
I always come to Shoo Loong Kan for hotpot during the late night period and the service has always been excellent. However, today, I had a terrible experience. I came at 10:30 as usual and it happened to be my friend's birthday. Shoo Long Kan only had two waiters tonight, and I assume the management was confident that two people could handle all the tables at night, but they couldn't. The lack of staff resulted in poor service, which should not be borne by the customers. Customers who dine at night pay the same amount for the meal but receive discounted service. If you plan to dine at night, be prepared to be taken advantage of. (I have never been here during the day, so I don't know what the service is like.) 1. We ordered seafood, but it didn't arrive. We had to ask the waiter, who then told us that the seafood chef doesn't work at night. If we hadn't asked, we wouldn't have known. 2. We were told that the staff couldn't sing a birthday song for us, but later they confidently promised that the manager would sing with them. Based on trust, we paid the 20% cash tip upfront. After receiving the money, the waiter disappeared. We repeatedly asked to wait, and there was no problem with that. However, when we saw him cleaning the table for the next customers instead of serving us, we wondered if the service ended at the moment we paid the tip. We wanted to recalculate the tip, but he said he was just a waiter and didn't have the authority to do so. He had to call the manager, but the manager had already left work at 11:30. This means that from 11:30 pm to 6 am, there is no one "in charge" at the restaurant. I have never written a negative review for a restaurant before, and this used to be my favorite restaurant. I even let the waiter use my account to write a five-star review. However, today is my last visit. 每次都在小龙坎的深夜时段来吃火锅，服务一直特别好，今天照例10:30来吃火锅，刚好朋友过个生日，体验太差了！如果不想做夜间部可以直接不做！ 小龙坎今晚上只排了两个服务员，想必管理阶层自信两个人能服务好夜间所有桌子，然而并不是！人手不够服务不到位不该客人来承受！夜间就餐的客人付一样的餐钱却得到打折的服务，想晚上来就餐的人请做好当冤大头的准备.（白天没来过不知道服务什么样） 1、点了海鲜没有上，问了服务员才知道晚上不安排海鲜师傅上班，如果不问就不说 2、被告知晚班没法唱生日歌，但是后来又信誓旦旦说留经理一起唱，基于信任先付了税后20%的现金小费，收完钱服务员直接神隐。多次告知要等，没有问题，但是看到他宁可擦桌子准备接下一桌客人也无法先服务完我们这桌？难道服务就在付完小费的那一刻结束？ 我们要重新算小费，他说他只是服务员，没有权限，要打给经理，经理11:30已下班，意思是到他们11:30-6点这个店是没有"能做主的人"。 我从来没有给餐馆写过差评，这曾是我最喜欢的餐厅，也让服务员用我的账号写过五星好评，但是，今天是我最后一次来 read more
Business owner information
LongKan S.
Hi Adora, we are sorry to let you down and would like to sincerely…
I've been meaning to come her per the recommendation of a couple of my friends who've been here and I finally did for lunch this past weekend with my family. We ordered three broths, pork, spicy, and tomato. Tomato was a bit thick for my liking, but I liked the broth and spicy (level less spicy). Usually the spicy broth in other places tends to be really hot even when I order mild but the less spicy was perfect! Meat wise we had the A5 Wagyu Shoulder and Beef Tongue. The beefs were really delicious cuts and I would definitely get it again. I also wanted to get the Crystal Beef but they ran out so I definitely need to go back and try that. For seafood we got the shrimp, rocket squid, shrimp paste, basa fish, shrimp dumpling, and which were all really great. Shrimp was plump, shrimp paste was tender, and basa fish was soft and flavorful. We also had the veggie platter which gives a variety of veggies and the handmade noodles and glass noodles which were also standard and good. Sauce bar had lots of options and there were side dishes such as spicy tofu skin and pig liver as well as sweet dessert ones. Overall, it was a great dining experience and I would come back to try more. Pro-tip, put yourself on the waiting list or check it beforehand on Google. read more
4 years ago
Very impressed by this new hotpot place. The space is huge and beautifully decorated but seems to fill up very quickly on weekends. Tables are large and designed to fit A LOT of dishes. Must orders here are the house special beef tripe and the cilantro pork meatballs. The tripe cooks very quickly (15 seconds, according to their helpful menu) so lends itself to a shabu shabu technique of cooking. The meatballs take longer than 10 minutes so recommend dropping those into the broth as soon as they arrive at the table, but they are easily the most tender meatballs I have had at any Asian restaurant. The broth here is also top notch. They are unique in that they offer a 3 broth variety pot (most other hotpot places only let you do 1 or 2 flavors). My partner and I went with the house special spicy broth, tomato broth and pork bone broth. The spicy broth has good but manageable heat and numbingness (even at 3 pepper signs!) but I slightly preferred the tomato broth which has incredible complexity of flavor. The only complaint I have about this place is that they charge for the sauce stations, as if you could eat hotpot without sauce. Service is friendly and attentive (nothing like the AYCE places). We had a waitress who refilled our drinks and adjusted the heat of our pot quite assiduously. Definitely will be coming back! read more
4 years ago
First time dining this new open Sichuan style hotpot place! In general, food were good! The tomato broth just so good! Recommend! read more
Business owner information
LongKan S.
Thank you,Stella, for visiting us and supporting us! We are glad to…
3 years ago
First time tried the hotpot at Tangram Mall..the service was good, the food was good...I gave 2 stars because there were some insects inside my hotpot, the waiter told us the insect is from the vegetable that we ordered and they gave us 50% off..when we arrived home and we looked again on the receipt we just realized that we didnt get one of the order which was crispy sausage... read more
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Ambiance and food and service is 10/10 李莹is so helpful and attentive and provide excellent service. Would return anytime. read more
4 years ago
Second visit here! Love the vibe and delicious spicy hotpot, our favorites are the cilantro meat balls and brown sugar rice cake. Also a shout out to our servers: Haibin and Jasper, super friendly and detail oriented just as before. Thank you and will be back! read more
3 years ago
4 years ago
Worst hotpot ever in my life. No joke. There were plastic in the meat plates, well i can understand since the place was really busy, but the service they provided was really bad. For example the server brought empty used plates from other tables then placed them at our table. Can you believe that they did this?? How can they place used plates on other people's table?? It's ridiculous i spent 200+ to get this ridiculous service. Dont even think abt visiting read more
Business owner information
LongKan S.
We set a higher standard of food quality for our valued customers and…
4 years ago
4 years ago
Good food, good service and good atmosphere especially our server Yue, she very nice and friendly always recommend and told us the details of food. Recommend this restaurant read more
4 years ago
4 years ago
Shoo Loong Kan was a great hot pot experience! Ordering was very simple and straightforward, and there was a variety of meats, and veggies we could select. The staff Xiao Wan quickly picked our checked-off sheet and the food was at the table before we returned with our sauces. The quality of the food was pretty good, and Xiao Wan offered excellent service and always proactively refilled our broth. A great experience overall and I will definitely come back! read more
4 years ago
Went to flushing for hot pot or any type of Sichuan food from central Jersey after 2.5 years of pandemic, found this by accident. It was hidden in a brand new mall, the mall that is sort of like those one could find in China everywhere but much smaller version in size, this restaurant is the only one that is open with its typical authentic decorations both inside and outside. The hot pot is good, at least not much difference compared with other good ones that we tried nearby or even compared with those from Chengdu because I came from there. Their service is very good, the inner space is much larger than it's competitor located on the same street, the free 紫米粥 is amazingly good, had two bowls, so does its 冰粉（a type of Sichuan local summer cold snack). Got yo try it again next time when we visit flushing. read more
3 years ago
4 years ago
Business owner information
LongKan S.
Dear Alan. We want to apologize for your poor dining experience. Our…
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Shoo Loong Kan - hotpot - Updated July 2026
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