I called on Saturday August 4th because I was having some pest problems at home and needed someone…read moreto come and help ASAP. I had a party coming up the following weekend and since I couldn't take care of things on my own I decided to call a professional. I decided to find someone close to come over and see if anything could be done. I called and spoke to the K part of the business and he was very nice and asked various questions about the problem. He gave me an appointment for Tuesday August 7th between the hours of 3pm to 5pm. Finally tuesday came and I left work early to meet up at my house and by 4:30 pm nobody showed up. I tried calling and nobody answered. It was very upsetting that nobody even bothered to call me and let know they couldn't make it and didn't answer the phone. I didn't ever get a call back either. I was very dissappointed and had to call another professional company who actually showed up on time and was able to help with the problem.

Great service friendly people and awesome warranty its a family owned and operated local business…read morewhich is always the best way to go...thanks Ed

These guys know what they are doing and surprisingly enjoy doing it. I tried three other services I…read morefound on Yelp and left messages. These guys were the only ones who actually answered the phone, and made an appointment right away. They were always professional and courteous on the phone. When I describe my problem that I was hearing scratching sounds in my ceiling, right away they knew what it was--a raccoon. Sure enough later that weekend I even saw it on my roof. They explained what they were going to do and began working on making a customized trap door. After a quick inspection they were able to figure out where the primary exits and entrances were for the raccoon. They sealed up numerous holes in my attic. And just like that, the animal behaved exactly how they had explained it would. These guys know what they are doing. They know animal behavior and they enjoy doing the work they do. The best part was their fee. I was surprised that other services charged more than double what they had quoted me. They did a nice job, a neat job, and a thorough job. I hope I never have another problem again but if I do, I will definitely go with Right Way again. Thank you Chris and Kyle.

**PER CHRIS (OWNER) - COMPANY IS NO LONGER IN BUSINESS**…read more In the beginning I was enthusiastic about finding someone who cared about the well being of animals as Chris certainly seemed concerned with the well being of our pigeons which were nesting and pooping on our window sills... He seemed like he was going to be a good choice after saying how busy he was and how happy he was he could cherry pick his customers (his statement makes more sense after he completed work, busy finishing unfinished jobs and cherry picking clients that would pay upfront) After the amount of time (approximately 2+ months) and countless follow up emails and phone calls, most of which went unanswered, it was obvious that Chris (owner and sole employee apparently) was incredibly unreliable and unprofessional to work with. We originally decided that electric bird tracking was the best option per Chris's suggestion. He sent me photos (which I later learned were stock photos, not his own work) of some very nice tracking and proceeded to take a couple of weeks going back and forth installing the tracks, which never worked. The birds would continue to sit on them. He blamed it on the solar box not being strong enough and said we would have to buy another (even though I read the box and it stated it could carry current over 3-5 miles, while our track spanned 2 4ft window sills) This was also not the track that he sent pictures of, nor was it installed in a clean manner. So seeing that he appeared to be unfamiliar with the systems, I decided to research and test the system myself - result his battery never even worked, so I can only assume that he lied each time he said he tested it as working when he left. After the 2 weeks of electrical non-sense, i told him to take his tracking off, replace with tension wire and offer a refund for the difference. When he finally responded, he said he would do the work but only offer us a $50 refund (after spending over $800 to have electric tracking on 8 ft of window sills (which didn't work) and one ledge of tension wire) So he removed his shoddy tracking and installed the tension wires, but the tension wires were far enough apart that the birds just sat between them. So I again called him out (numerous times) and he finally ran extra tension wires to finish the job. After several more weeks of trying to find out if he was going to live up to his insulting refund, he never responded so I assumed our business has concluded... The guy might be good at catching vermin but I would seriously reconsider ever hiring him if you are expecting timely reliable work... I hated working with him and will be sure he is never hired to work any of our properties throughout los angeles... **UPDATE** Moments after posting this I did receive an email from Chris stating he had mailed a refund check for $75 more than agreed upon due to issues (added an extra star for finally getting out the refund, but hope it was coincidence and not due to my review) **2nd UPDATE** I had originally given two stars for this, mainly because the owner had stated he mailed out an increased refund due to all of the trouble... Only problem... I never received it and when I reached out to follow up on this, I got no response (which is typical for the owner)... This person is unreliable, dishonest, and unprofessional (to say the least)... don't deal with this person...

Green Jack cancelled three appointments, the last three minutes before he was supposed to arrive,…read morewhen he told me he didn't want to deal with our rodent problem anyway.

This company is a joy to work with. I will be using them to maintain my property from now on…read more Termites never rest and I was more than pleased with the service Green Jack Exterminators provided. You can tell when people enjoy their work and take pride in what they do. You will be more than satisfied with his work. Also, I did not have to tent to get rid of the termites, that was a big plus for me..

Jerry the owner, was very professional he had one of his worker at my residence to get rid of…read morepigeons off the roof underneath my solar panels. I recommend them 100% and the price is reasonable...

Unfortunately I had a very bad experience with this company and the owner Gerald (aka Gerry). The…read moreprevious owners of the house we purchased used this company's services, most likely because they were less expensive than others, but they handled their responsibilities very unprofessionally. All the crawlspace grates they installed fell apart within days - terrible quality - and they missed live and dead rodents both under the property and in the attic (found by my plumbers and electrician). They also missed rodent entry points they were supposed to seal into the property. When I called them about some issues they avoided me and when finally set up an appointment, they wouldn't appear. They finally came after 2 "no shows", and after doing almost nothing they committed to, they charged me for their service. They had a chance to redeem themselves by providing a full refund, but they chose not to, which is ultimately why I wrote this review. The company owner Gerald in fact wrote me a very aggressive email, threatening that he'll take me to council if I try to get a full refund. When he refused to refund I tried to get my credit card company to refund me for the service - they contacted the company about the issue. Gerald lied to me saying that he agreed to provide a refund - by the time I found out that he lied, my opportunity to get a credit card refund expired, so he kept the payment. Overall one of the worst experiences I had with a company, I highly recommend against using them, learn from my mistake!!!

Eric is honest and very informative. I sent out a requests on Yelp, and Eric was the first to…read morerespond. Came out the next day and serviced our home. Didn't up sell or pressured to purchase unnecessary service that we didn't need. No contract and the initial price was better than your typical big company services. I will definitely use Eric for any pest related services, and most importantly I like supporting local business. Thank you Sir!

I've had the best service with this company. Eric is very helpful and knowledgeable and patient he…read moreanswers all my questions and also follows up with me to check if the product is working and making sure if the problem has resolved. I really recommend their services!

Very disappointed in the communication with Sam I was told two Saturdays in a row. He was going to…read moremeet me on the property both days he left me hanging today was one of them. He did a no-show no call very rude very unprofessional.

Sam is the BEST, very knowledgeable in termites, honest and great price. Highly recommendread more

Let's support local small businesses owners…read more Been in business since 1975 Get good quality & value

Mike was the only provider actually able to help us in the middle of the night. We appreciated his…read moreresponsiveness, his timeliness, and the overall value of the service we received. We are happy to rave about Mike and are so grateful he helped keep us safe when we needed it.

When I realized recently that my six year old daughter's sheets were immersed in bed bugs, I was…read moregenuinely mortified. I wasn't willing to admit to anyone that I was confronting such a humiliating and obscene predicament in my own house. Unfortunately, it was a situation that could not be put on hold. Reluctantly, I located My Pest Geeks, and immediately spoke with the supervisor Marco. HE WAS PHENOMENAL!!!! Marco instantly put my mind at ease. He was not only extremely sympathetic to the circumstances I was struggling with, but he was also very knowledgeable regarding how to confront the issue in the most favorable, timely and affordable way possible. And the bed bugs were gone after two visits! Thanks to Marco, my daughter can sleep in peace for Christmas.

Marco (wearing a mask) inspected the attic, inside and under the house, the perimeters of the house…read moreand garage to provide a thorough report of the damage caused mainly by subterranean and some dry rot termites. He also found rat poop in the attic from previous vermin we had in 2019. Ugh! He took pics as proof. Marco also found discarded cardboard and rolled up carpet under the house, left behind by plumbers. This was all termite food!! I had tons of questions and he explained everything. At the end of his inspection, he gave me a rough estimate. The cost was very reasonable and closely matched 2 other estimates. What sold me on My Pest Geeks is that Marco said he could clean up the attic. Marco neutralized the rat poop and urine before vacuuming it up. (That stuff causes respiratory problems.) Thank goodness we didnt have to tent because we had the subterranean termites. This treatment requires treating the soil under the structures. He crawled under the house, cleaned out debris, (5 garbage bags) and treated. The other treatment is done by drilling deep narrow hole around the perimeter, piping in the treatment, then filling them back up with cement. (The sealed holes blend right in!) When he completed and cleaned up, we did a walk through. We are completely satisfied and relieved to lift this worry from our shoulders! I payed him via Zelle. A strong recommendation to you homeowners, declutter your space. Also, if you have subterranean termites in the garage, move your items into the middle floor so your exterminator can better drill and treat. Thank you, Marco.