Customer service is very poor!!!! I ordered a ribeye steak medium rare came out medium well. Owner said that is the way it is and refused to give me a steak like I ordered it, he said you can go to salad bar. I paid good money to have a steak not the salad bar which is way less than the steak price. I was unable to eat the steak, so I left hungry read more

Because of my health I needed to have a daily steak. This place is saving my life new york steak and potatoes is the USA one read more

Sizzler - Mmm steak best steak in the va - Steakhouses Near Me - Chatsworth, California

Literally the sizzler of disappointment! First salad bar for 2 shouldn't be $50! All the soups were watered down, the blue cheese dressing was completely flavorless, most salads were brought out 2 spoons at a time, our waitress tried to short change our toast, the soft serve machine was broken so they put out ice cream cups that were full of artificial ingredients.... I could keep going but I'd rather just go somewhere else next time read more

Worst sizzler I have ever been. We first greeted with unfriendly staff. This place seems to be shorthanded too. Same front cashier lady is also our server. Plates and cups are requested for the salad bar and it takes a long time before the server comes back to us to address our needs. read more

I've got to say that the owner of this restaurant and the staff there are the most nicest down-to-earth refreshing kind of people that I've had the pleasure to meet the staff were so professional and so nice and always came to make sure I had everything that I needed the food is amazing the lobster melts in your mouth it's not overcooked it doesn't smell like fish and it's a good size lobster the shrimp is very crunchy very good doesn't taste fishy the mashed potatoes are really good the sour cream and the chives are very fresh the salad bar is very fresh and they're very accommodating to you to help you out with whatever you need and the prices are pretty reasonable I really like coming to this sizzler this is the only place that I will come to to eat lobster from now on my experience with these restaurant is amazing. If you're looking for good lobster and great seafood this is the place. read more

This is about week overdue.... This is by far the worst Sizzlers on the planet! The Ventura and Camarillo Locations went out years ago and somehow I would give them higher stars today then this trash hole! With over 2 hours until close this place hardly puts any food on the bar and has the nerve to charge $15 as an add on to your entree or $22 when you just get it alone... what a joke that is because there was no food on the bar and it was comical how they trickled out anything. We asked when we sat down if they would be adding more food and we were assured they were working on it. After 3 more time of asking and about 45 minutes they added 8 chicken wings to the bar for about 35-40 people in the dining area waiting. No joke, in the time we were there, they added clam chowder and some ranch, and I am pretty sure that was it, in the hour we wasted in this spot. The staff was too busy watching the yankees and Baltimore game they forgot they were at work. if there was a manager, they were probably sitting in the parking lot, reflecting on where their life went so wrong, to work for such a dumpy place! The ambiance for this location is dirty and stale... go some where else don't let them steal your money. read more

I had posted a question regarding chicken wings still being served at the salad bar. Someone answered yes. With that being the case, I took my family there. Unfortunately, I was miss informed. NO CHICKEN WINGS served at the salad bar. Only chicken nuggets. Taco meat was super salty that. I love salty food but can you imagine if it is too salty me, how salty it would be for people who do not like salty food? Not much of salad options offered here. Just basic stuff. They have self serve Pepsi fountain. I am Coca Cola person. The only bright spot during our visit was our waitress. She was friendly and attentive. read more

Sizzler - Super salty taco meat. - Steakhouses Near Me - Chatsworth, California

Because of Kayla, we decided to stay, unfortunately there's lack of communication between management to the register to the servers we ordered two orders of rib, chicken. they weren't able to complete because apparently they ran out of ribs... My problem is that this all could have been taken care if Management would have intervene sooner, I ordered about 6:39 and didn't get served until 7:15 because we're going back-and-forth as to me paying extra for the plate that they replaced for the ribs. We already were on our way out because of that, and somehow we were told that it was fine so again lack of communication between staff.... I am one that usually doesn't complain, but with the prices going up! I expect to be attended with no problems. We all work hard for are money....we expect excellent service. And to top it off, it's Father's Day. Again thank you Kayla for your hospitality and everything else was going wrong... great job...... read more

Came here with my husband after visiting the Van Nuys location and signing up to their rewards which gives you a free entree. We signed up with the closer location to us which just happens to be this one. We went in and it wasn't too crowded. There was you young lady in the front and I presented the coupon to her and she verified It and I told her to add a salad bar and drink. I'm not sure how she rang it up but I guess she gave me the salad bar for free as well. She called over another older lady supposedly named "Lulu" to ask her if she had done it right. Lulu took a defensive tone immediately as if I was personally taking money off of her pay and quickly said they couldn't take the coupon because it had to be printed. The coupon itself says in small print that I could be presented in either phone, tablet, or printed. I said that to her and she stated it was a franchise and her boss needs it printed. I offered to email it to her and she claimed she didn't have an email. At this point I'm irritated but I thought it wasn't a big deal; I'm a type one diabetic and need to eat on schedule or I start to get low blood sugar, so I was just waiting for her to finish her bs so I could other and get my food. I Informed her that my husband also had the same coupon. She stated she had to call her boss and I told her that was no issue, I asked for his info and she said she's the manager and she was telling me it is what it is. She told me to GO NEXT DOOR TO THE UPS STORE to print it out... I told her I wasn't wasting any time or money on that when she can accept it but chooses not to. I told her since it seemed like it was so important for her I'd pay full price for my food. She started getting mad and then customers behind me left. She then said I was scaring her customers to which I replied I DONT GIVE A DAMN. If she cared about her customers she wouldn't have made a huge deal over a promotional email that is designed to bring business. Like. Wtf? I asked her to give me the owners Info and she said she didn't have it to which I replied so, how are you a manager? She said she wasn't one. So not only was she lying and making a huge deal over a promo but she wasn't even manager or supervisor. She refused to give me the owners Info or write down her name. There was no policy posted that said coupons just be printed AND they weren't asking for vaccination proof. The fact that that employee cared more about enforcing rules for a coupon more than state mandates is insane. I will be reporting them to the health department for failure to comply. Not only that, they are letting patrons come in without a mask. Prior to the argument, LULU told the girl in the front that there was a patron let in without a mask and "no one" knew who had missed that. I wanted to love this location since it's closer to us and I wanted to save a place that provided so many memories to me growing up. Truly The worst experience skip this place. read more

Sizzler - The email I had - Steakhouses Near Me - Chatsworth, California

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Don't play with me man, Sizzler has a special place in my heart, don't judge me I'm old. This location is by far the best in the valley. Clean, great service and they keep the unlimited shrimp comin!! read more

If you want to have a great meal go to Sizzler. When it first opens come right in for fresh hot amazing food. They have amazing customer service and they'll help you find the food you want. It is very nice inside and quiet if you don't like big crowds and loud noises. All in all it is my favorite buffet of all time. read more

We have always loved sizzler. However, this we Went to sizzler, and all they had to offer was the salad bar. We were hoping for the great stakes and Malibu chicken. We decided to Stay and just have the salad bar. The restaurant was hot and smoky. What a disappointment!! The service was great as usual. Seems crazy to spent $100 for 4 salads and some drinks lol. read more

Brought my family here because I love sizzler and many of them are closing so was excited to see this one. After paying at the counter I went to sit and it was very very hot inside and almost immediately started sweating. All of the servers were sweating and red like they were gonna pass out from heat stroke. I went to serve myself food at the salad bar and there was signs all over it repeatedly saying "due to government hand outs no one wants to work so we are short staffed." And now the sweaty hot staff made perfect sense to me. First of all, sizzler just filed for bankruptcy claiming the government has not stepped in to help them enough. Please see article below Second of all, as someone who was laid off during covid and struggled to survive for the few months I had to go on "government hand outs" i barely made enough on those benefits to survive in Los Angeles with the cost of living so ended up ubering instead which I guarantee you pays more than sizzler does. I was one of the lucky ones and was back to work in a couple months. I wanted to walk right out of there but it's not the staffs fault. The lack of air conditioner, the heat stroke staff, and the fact that they're out of stock on half of the fountain drinks, and broken ice cream machine, leads me to the conclusion that whoever manages or owns this place is greedy and doesn't deserve anything including "government handouts". Absolutely will never eat here again. Thanks for ruining my childhood nostalgia of sizzler. read more

Sizzler - Hypocrisy - Steakhouses Near Me - Chatsworth, California

Mixed reviews from my brother and I. He liked the steak, but it was cooked well done. Mine was medium rare, but full of tough gristle. Disgusting. Other Sizzlers allow you one trip salad bar with your meal, or soup. I was told a waitress will do it for me. Chinsy, it's just salad. I felt like I wasted my money. But I will try it one more time. read more

Sizzler - Inedible gristle from my steak. - Steakhouses Near Me - Chatsworth, California

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I went to this Sizzler on Father's day and thought it completely inappropriate for them to have signs that say "Due to government handouts nobody wants to work" I'd like to point out that it more likely that "slave wages" would be the reason people do not want to work there. Tacky, clearly political, and inappropriate. read more

Sizzler - Disgusting political BS on Father's Day! - Steakhouses Near Me - Chatsworth, California

Everything can improve the steaks. Look Gray, an old looking mind you. I love sizzler I go to all their different locations. This one is the worst by far don't waste your money. read more

Use to love sizzler. After yesterday, I don't think I'll be going to this location again. Ordered steak and shrimp, when I got it, the steak was well done and very tough. I waved down the waitress and she ordered a new steak. Because I had to wait 15 minutes for my new steak, my dinner was ruined. My potato was cold. Prices go up and quality goes down.... read more

Service was good staff was friendly food could be a little better but overall it was good

This location used to be a Carrows and now its a Sizzler. Same concept as before. Know real changes in their operation. So if your familiar with their concept,than I'm not going to bore you with the operation details. This is a franchize location,with I believe that Sizzler has 1 corporate location in the city of Van Nuys. This location made some changes in their Salad bar set up for the better, not as much product on the line,so it keeps the food for the most part stored at the right temperature. Large variety of different choices of your liking when it comes to salad's, also 4 different choices of Soups. Not sure why they don't try to become a full service type dining Restaurant. Back in the 80's and 90.s their where plenty of locations and now just a few. This location is new, so for the most part it's clean and well maintained. Self-Serve beverage bar and Salad bar along with a ice cream machine. The employees who expedite the food out were very attentive and helpful during my last visit, just wish they would change their operation to a full service concept and provide a better Quality of product along with the service to detail. Go back to what made Sizzler a place to get a great steak at. 36/100 Yelp Challenge.(2018) read more

Sizzler - Steakhouses Near Me - Chatsworth, California

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Ambiance is gross, food not much better. Service was ok. Or the sizzler I remember!!

Service is wonderful. Quality food is horrible. We remember Sizzler being our favorite restaurant years ago. Now everything in the food quality from the toast to the Malibu chicken and the steak are tasteless, greasy and terrible. Not worth the money you pay for. read more

I hope this place never goes out of business. They serve fried chicken at the salad bar! I'm surprised you can get this much food at the price. Keep it up!! read more

Officially this place sucks. We got sick here today. Manager or whatever he is strolls in around in around 1pm and is rude to all employees , they run the joint not you. He still sets his dirty azz water bottle in booth 1 to not allow anyone to sit in it. We watched him do temp checks on lack luster salad bar items and didn't clean his probe once. This place is trash. 65$ for 3 salads. read more

This place is probably my favorite sizzler resto in the valley. Place is very clean, very nice and friendly staff. Me and my family is a loyal customer here. We always come here for the steak and lobster and salad bar. Never had a problem with this place before. This is our go to sizzler resto until today. Just had a lunch here with my wife and son and it didn't turn out good because of a not so nice and inconsiderate manager Francisco. I placed our order. Because my wife wasn't that hungry and not a big eater, she is sharing a meal with me. So I ordered steak and lobster which we are sharing, and tri tip for my son. We also had the calamari and shrimp to share. I always wanted their salad bar so I added 1 salad bar to one of our meal. So adding a salad bar to a meal is only $8.99 and a salad bar on its own is $15.99. When I paid for our meal, i've noticed that the manager charged me $15.99 for the salad bar. I questioned it and we had an arguement. I told him a salad bar with a meal is $8.99, why did you charge me $15.99. His explanation was, only 2 meals and a sharable were ordered and there were 3 of us and there maybe a chance that we are going to share the salad bar. I said my wife and my son are not going to eat in your salad bar, it's all me and just me. And then keep on insisting the steak and lobster is my wife's and i'll just eat in the salad bar. I said steak and lobster is mine and i'm adding a salad bar to it. My wife is not that hungry so she is sharing that main dish with me. Why does it matter who gets what meal, I always share a meal with my family. Your menu says $8.99 salad bar for every main dish!!! I told the guy plenty of times and repeatedly that I am the only one going to eat in your salad bar. Finally he refunded me but then at the same time threatened me that if he sees that I am sharing the salad with my family, he'll charge me full!!! I said charge me the full amount then. So much doubt! What is he gonna do, come to our table and check every now and then???! or look in the camera and check if I am sharing the salad???!!! go ahead and check the camera! Though he pass by our table and looked at our table. I am just saying we are loyal customers and you the manager never threaten a loyal customer!!! Very poor customer service. You just lost a customer! Never coming back here! read more

Came to eat with my family today and I was so embarrassed I took them here. The service was horrible especially with the manager who took our order in the front. The people before us was up there for awhile because he messed up their order. When it was out turn to order he seemed very frustrated and condescending with everything he said. He asked if I was ready and as I was telling him what I wanted he walks away and doesn't even acknowledge me or say hold on-nothing. Even when we sat the workers were really rude and seemed bothered when we asked for plates and napkins. The food was honestly horrible and not even worth the money. It's not even cheap anymore. We paid $68 for 2 people. I won't be coming back and I really hope they can treat the customers better. I didn't even wanna tip but I worked in food service so I couldn't leave without giving them money but I honestly don't think any one in there deserved it. Either way, last time I eat here. read more

I've always been a fan of ssssizzler. I haven't been to one in a while (years ) so, because it was my birthday, and I was in the mood for steak dinner, that was my choice. I don't know if it's because of the area we were in, or because it's been so long, but the Sizzler has really upped its game! It's still cool when you walk in and you get to order right there at the register! Love that! The toast is still better than bread at upscale restaurants, but the attentive waitress,Cecilia, and our entrees were exceptionally delicious! Cooked to perfection and Hot, the way I like it! Impressive. The one in chatsworth gets two thumbs up! We will definitely be going back. read more

Sizzler - Steakhouses Near Me - Chatsworth, California

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Big fan of their buffet. Try to get in at least four maybe five times a year. Very attentive and professional towards your needs. Restrooms are kept very clean and there is plenty of parking. read more

Nothing special at all we purchased both our parents senior meals an was told by the Rude cashier/waitress that we had to pay extra for them to have sodas with there meals with it being on the menu, then to have the food brought out that looked like a display pickles on a burger were rubbery an dry a spoon of sauce fries were even bad, shrimp platter with rice no veggies SMH The booths were supper small for the only sizzler in the valley upgrade the seats so you not siting on the lower end of your set. Worst Anniversary lunch Ever! read more

The service was horrible. The blonde Hispanic waitress was not friendly at all. She had a bad attitude all the time. I felt like she didn't want to bring us more plates for the salad bar . Will definitely not be going to this Sizzler any time soon. Hope owner's read this comment and hire people that really want to work. read more

Nostalgia (and a closed on Mondays Los Toros restaurant down the street), brought us to this Sizzler. Oh, how I wish Los Toros had been open! Our feet, sticking to the floors, should have been enough to make us head to the exit doors, but we had already paid, so we stayed. We had to wait while a table was cleaned in order to sit down. Food was mediocre, at best, and several food containers were either empty, or had crusty remnants at the bottom. We didn't go back, so don't know if they were replenished later. I noticed the ice cream machine was putting out over soft/dripping ice cream. When we ordered/paid for our food, the person at the register told us we could add the tip at that time. I declined, and said we would leave cash with the server. As it turned out, I'm glad we didn't. He came once to bring one entree, and steak sauce... that's it! Our dirty dishes sat in front of us throughout our meal! I generally leave 20-25% tip, but NO attention was given to our party of three. A trip to the restroom fared no better. Toilet was filthy, as was the floor... really gross. Needless to say... no more nostalgia visits from us... ever!! read more

The restaurant ambience shapes the costumer service which this location has an attitude problem (the entire staff), the salad bar sucks; not so many options. Overall it's a very disappointing location. Just go somewhere else. read more

Hadn't been for a while and decided to go with the family. Had a reward for a free burger. When we went to order I showed my reward email on my phone. The manger refused to accept it saying it has to be printed. I pointed out that the fine print states it can be shown on a mobile device but she refused. The family went to eat somewhere else and I went home, printed the email and came back to redeem it. While waiting for the takeout another customer had a coupon on her phone which was accepted. When I got my food I asked why I had to print mine and the other customer could use hers. The manger responded with "you got your burger, what are you complaining about just go." I was taken back by that and she continued to say "just leave, take your burger and leave". Never had such rude customer service and with a blatant double standard. read more

It's sizzlers lol not like what it used to be when we were kids but salad bar is what I was there for. It was clean and the staff was nice.

Today I was at this sizzler and I was very dissapointent when I was sitting here my server never came to ask me how I was or if I want some bread that they always give you when you go to sizzler but as soon as a family of 4 white people came in an sit down ther served rush to offer them bread and to served them in a professional way...But me I was like a stranger sitting with out my bread or service that I should had got...But you know what I'm still going to leave a tip because I'm not like her...Also I will never come back to this sizzler on Devonshire and Mason...wow there even changing the TV channel for them...would you call this discrimination??? read more

Sizzler - My tip even I the service was only 1 star or less - Steakhouses Near Me - Chatsworth, California

The Salad Bar! Worst salad bar I have experienced from a Sizzler. Specifically the hot items. Appeared that the establishment was cutting back on the these items or just letting them sit and dry out. The Mac and cheese appeared to be dry and crusty, the spaghetti look like dry top ramen without water, the chicken wing taste like it was a day old wing, the potato wedges were dry and hard like cardboard. OMG don't come here for the salad bar. I have to admit though, the service was impeccable Maria was the cashier, waitress and tended the salad bar. She was on top of asking if we needed anything excellent. To the Manager/owner if you want to thrive in this restaurant, you need to think of a better strategy to save money, because your current salad bar needs a lot of work. My family and I have been to many Sizzler's, unfortunately we won't be back to this one. p.s The two stars are for the waitress (hard worker) read more

Glad to see there is still a Sizzler around. I love this place. Food is always good and the staff is friendly. The cornbread ... oh the cornbread. I get the salad bar just for the cornbread. It is delicious. The prices have gone up tremendously in the past year ($65 for 2) so we do not go out as often, but when we do, we are always happy. read more

After a long day of work and school me and the family being tired and didnt want to cook, ventured out to get some din din. We have been to this location before and had a really nice experience. This time was also no exception, we got there and it was busy but not too busy, which was great. I ordered the steak and fried shrimp, and the wifey got the salmon. The kiddos got the salad bar since they dont eat that much. What i like about the salad bar is it has mac and cheese and spagetti and fries. What more can you ask for when it comes to kids' cuisine? The manager and staff that worked on 3/9/23 was more than awesome. They consistently checked on us and even though we came a little late, they never made us feel like we had to rush outta of there. Which was very much appreciated. So i haven't been to sizzlers in like ages, and we just recently found this location, so it was pretty awesome and nostalgic. Will definitely come back here again read more

Food on menu is not ready when location opens. No baked potatoes and no menudo. Only one person is cashier and severe. Not a pleasant experience read more

Just trust the other reviews. I remember sizzler being AMAZING when I was a kid...but wow have things CHANGED. This location SUCKS. The salad bar was half empty, the salsas/peppers in the taco section were empty the entire time and the beef was REALLY disgusting. Barely edible. The soft serve ice cream machine was also broken. Of course they don't tell you this when you walk in and pay $19 for the salad bar lol If you don't believe me and the other HONEST, bad reviews, just go ahead and try it for yourself, you will be disappointed and will never go back. Major oof. read more

I used to go to Sizzler's in Hollywood 2 times a month in the mid-80's with my parents and brothers. We didn't have a lot of money so going to Sizzler's was a big deal for us. The food was OK but it was more of being with my family part that made Sizzler's so good. Their cheesy bread was and is always my favorite and their AYCE salad bar is decent. So recently my family (my husband and kids) went to this Sizzler's and I think that we might make this a tradition to come here once a quarter since we live pretty far from it. The food is the same (if I can come here just for the cheesy bread and diet coke, I will be a happy camper), the wait staff is very attentive so we will definitely be back. read more

Sizzler - Famous cheesy bread, the best! - Steakhouses Near Me - Chatsworth, California

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