Good place to spend a fun afternoon with the kids Lots of things to do And it's the mall read more

Great place for the kids! They love it and great deals too on snacks. Perfect place to have a party too!

Big and clean, with newer ninja warrior type obstacles for the kids. My son had a great time at a party here. Staff were polite and kind. Recommend read more

My daughter loves playing at Sky Zone. She gets to jump around, run, and tumble on the mats. Each time we have been here she really enjoyed spending her energy on all the activities. This past visit was for a birthday party and from what I could see, all the kids enjoyed themselves. read more

Great place! The space was just enough to feel comfortable to allow my kids to play while still in eyesite

Waiting for about 15mins for someone to notice us at the general admission. Lady that's suppose to be working it left and just didn't come back. Customer service sucks. Had at least 3 to 4 people walk past and look at us without even offering to help. Until finally a guy helped us. FIX YOUR CUSTOMER SERVICE! read more

Staff is nice and the place is fun. They make good ice's. The place has plenty of trampolines and didn't seem too crowded even during the busiest of times. read more

I had so much fun bouncing and hanging out with my friends. I would most definitely want to return and do recommend going here. read more

Sky Zone Trampoline Park - Basketball - Trampoline Parks Near Me - Westminster, California

Booked my sons 12th birthday here! Highly recommend ! It does not get super packed compared to the other locations! read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Westminster, California

We should not come here anytime , it's really bad for place for kids, service very bad too

I would take my son here once every weekend and it was always packed! It caught fire here and it seems as though they do not plan to rebuild this trampoline park? read more

Great place clean and nice staff all the time greeted with a smile and kind and caring managers.

Very fun friendly staff my daughter had a great time and she loved it so much thank you also clean

Went here for my Godson's birthday party. All of the kids had a great time jumping on the trampoline and our party host Stella was fantastic. She made sure we had our food on time, played a little game with the kids, and was very sweet, thoughtful, and friendly. I highly recommend this Sky Zone and Stella specifically for your children's birthday party. read more

Always a great experience for the kiddos! Good way to give the kids exercise. Plus they have a good deal for memberships

Tried to call this park many times to cancel this summer pass. Definitely request for refund with their false opening hours, no messages had been responded. Their mailbox has been full for weeks and no one answers the phone. What is wrong with this business? So disappointed. read more

Sky Zone Trampoline Park - We had waited for two hours - Trampoline Parks Near Me - Westminster, California

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We had a blast at Sky Zone! The facility is clean and the staff is welcoming, especially Emily! She was attentive, friendly and very sweet with our kids! read more

I love bringing the kids here when they have days off. They spend sometimes more than 6 hours playing while I can work in peace. WiFi is decent and lots of good places to sit. It's a great place for them to to get out energy and be safe! read more

people good. place good. i'm tired a lot of fun. it's amazing. please there staff is awesome friendly. they don't bite. they have an smile. bouncing everywhere. kids are nice. read more

Sky Zone Trampoline Park - Amazing time in skyzone - Trampoline Parks Near Me - Westminster, California

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Awesome place for kids!! My sons can spend at least 2 hours every time we go there. We got 2 free admission for sign up for my relatives as well. read more

Came here for a 4 year old's birthday party. The front desk was incredibly slow checking people in. My kiddo probably missed a good 20-30 minutes of the party because of this. They need to have hand sanitizer at the front desk as well. They have everyone touching the computer to sign their waivers with no sanitizer in sight. I do like how they have a separate area for toddlers to jump. Quite baffled how, if at all, they keep the foam pits clean... Yuk. I will say that the bright shining star of the day was the employee that was assigned to help our party room. He was incredibly nice and was full service when it came to helping the host family and serving all of the guests! read more

DO NOT COME HERE! GO TO ROCKIN JUMP IN SANTA ANA OR ANYWHERE ELSE!!! I am actually here in the sky park facility. We came in with a large group and purchased the 10 for 8 jumper special. When it was our turn to check in, they told us we can only use 5 AT A TIME!!!! ARE YOU KIDDING ME??? They told us it's in the fine print after you purchase the special deal!!! Ok if this isn't fraud, I don't know what is!!! We obviously stayed and let the kids play because we were standing at the register for about 25 minutes being denied to use the special deal. ABSOLUTELY TERRIBLE SERVICE FROM MANAGER TULIES. She refused to help our party rectify the situation so she's already on my bad customer service list. Best believe I will also be sending an email to corporate headquarters because I work in legal, I already know the avenue to take. He have been in this line for almost an hour and I feel terrible for my nephew who is celebrating his 5th birthday. DO NOT COME HERE!!!! Go to rockin jump in Santa Ana, they are better in every capacity. UPDATE: below this moron of a manager thinks he can send me a link that has obviously been updated to include the fine print. Dear manager below, it doesn't make sense, mathematically to allow someone to buy a pass for the price of 8 jumpers for the price of 10 but then only be able to use 5 passes from the 10. If I came in a group of 10, with 8 being jumpers and 2 adults being chaperones, I would need to purchase the 8 so they can all jump. Price wise it doesn't work. You got us buying the 10 pass and then had to pay the additional (regular price) for the rest of the party and now we are stuck with 5 passes we don't need because we will not return to your terrible facility! On top of that you have employees who did not allow my kids to play certain activities! ABSOLUTELY WILL NOT COME BACK, AND WILL DEFINITELY RECOMMEND OTHERS DO THE SAME! read more

Sky Zone Trampoline Park - This manager is no help! Her name is TULIES and she has colorful hair. Be sure to come in on a day she isn't working if you need help. - Trampoline Parks Near Me - Westminster, California

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We booked a birthday party at Sky Zone for our 6 year old. Our family had never been here before and chose this venue based off of the Yelp reviews, photos and price. I spoke with Rion over the phone and he was very professional and made time to answer all my questions and explain details about the various packages. I received a confirmation email right away confirming the details. Fridays and Sundays are a GLOW day, so they provided our birthday boy with a glow neon shirt. My wife was permitted to decorate the birthday room and had a dedicated assigned assistant (Chloe) who was on hand the entire time. Chloe helped with set-up, serving the kids food (pizza and cake) and clean-up afterwards. Check-in was easy as they had an assigned check-in lane easy for our party guests to see, despite how busy the venue was. I stayed with the birthday boy the entire time and he raced around for hours with his friends, never getting bored or running out of activities to do. They had zip-lining, high falls into foam pits, obstacle courses and more! In addition to many different types of Trampoline activites, they have a section of video games and even a small motion simulator ride, all included with admission. Eventually, they announced his birthday to the entire facility over the loud speaker and it was time to meet in the event room for food and presents. I was pleased that the pizza we ordered was tasty and served HOT. We ended up deciding to purchase the birthday boy an Annual Pass afterwards to Sky Zone, and the manager (Tulies N) was helpful in handling that for me at a discount price. Our family made great memories and look forward to returning throughout the coming year. read more

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Brett was great and so helpful! Always a great time! The kids always have so much fun exploring the different areas to play in!

Amazing party for my 3 year olds Hulk Birthday! Rion and team made the whole process welcoming, easy and so much fun! They really outdid themselves for our little guy. Not sure what all the negative reviews are about but we had a great experience! Rion was a great communicator throughout the process for this very particular mom. He made changes to accomodate our group. Fair, genuine and set the right expectations. Our food was a bit delayed, which made us feel rushed at the end while cleaning and eating but both him and the team went out of their way to fix the issues, and helped us all the way to our cars. Katie was amazing and super sweet! Things aren't always perfect, thats life but where it counts is how they handle the issue and resolved it. We will definitely be coming back and recommending this location! Thank you so much Westminister team for making his birthday so fun and special! read more

Sky Zone Trampoline Park - Party Room #3 was perfect for all our needs! - Trampoline Parks Near Me - Westminster, California

What a fun place this is. First time here and the kids are having an awesome time. Lots of jumping pads to go on. Lots of arcade machines to play with. Good place to kill a few hours and let the kids use up their energy. read more

Place looks pretty cool, I'm very interesting in that zip-line. Fairly lively and I'm looking forward to spending the next 90 minutes of my life here read more

I'm sorry but that policy that doesn't allow you to upgrade your 75 minute pass to an all day pass is lame. It's only a $6 difference. Also, why does the women's restroom always smell like a sewer?? One time ok, maybe someone had a bad accident. But this is my 3rd time here and the women's restroom reeks. I miss frogs bounce house and John's Incredible pizza read more

Overall, my issue was the lack of empathy and/or attempt to capitalize on the situation and gain a new customer. I'm a member of Skyzone. The manager named Sunshine, explained that this location is a franchise. Therefore, my membership doesn't work. I accept that. However, this Skyzone is in a failing mall, and there was nobody at the Skyzone at 3 pm on a Friday. The charge for my 4 y/o and I to jump would be over $70. I asked for a discount considering the situation. She refused to budge even on the price of socks. After repeatedly asking for some type of discount, I eventually threatened social media complaints. She dared me to do so. read more

Good check-in and very fun for my kids. Great way to keep them entertained! This is an amazing place to bring my kids and have fun.

Changed for the worse. I went during a quiet day during the week with my kids and another family. I'd say there were maybe 12-15 kids inside at any one point of time during our experience, so very slow in comparison to busy weekends with birthday parties. You'd think this would be a good thing - having the lay of the land, but in actuality we felt like we were under a microscope waiting to be told the rules and then reminded of the rules we just heard. To be told the rules over and over again for a child is frustrating, but for parents it's condescending and passive aggressive. Our kids played on the Wipe Out with one employee. Once the experience was over, the kids returned about 5 mins later when a different employee was managing Wipe Out and were told the rules again. He was a nice guy, but said several times he has to tell them the rules, because it's his job. The kids played and got back in "line" when it was over. The "line" consisted of only my kids, because the place was practically empty. The employee made them listen to the rules, again. At this point, it's a bit obnoxious and wastes time for the 90 minutes of play time you paid for. On the foam pit, the employees said only two kids could be in there at one time. They were watching for kids to break this rule. You should have seen the body language of one of the employees, he was intently watching and making comments. One of our kids would look back at him as if asking for permission to move around the pit. So sad. Two sections of the place were closed, including the obstacle course. No mention of this when we checked in. Lastly, one of my kids was told to get out of the jumping pit, because he was taking too long to get out. I don't know why, because there was not a soul in line waiting. He was pretty disappointed about that. Consequently my kids said they never want to return here. That's fine by me. P.S. The women's restroom was actually quite clean on this occasion, but the stench from the pipes is awful. read more

I was able to get my nachos refunded after they spilled on the floor and were accidentally thrown away by an employee Since the staff witnessed the event they kindly refunded us read more

My grandkids love Sky Zone. It is clean and supervised and so many fun things to do However, we went when they opened at 3pm on Thursday afternoon. We payed full price for 75 minutes. For the first 30 minutes only a few sections were open. When we asked the workers, they said they would open other sections when more people came. One of the kids' favorite sections opened just as their time ran out at 4:30. I asked if they could stay a few more minutes since they didn't get to go in it and was told they could only stay if I bought more time My point is if you are open and charging full price, you need to be fully open! read more

My kids have a blast here. The month-to-month program is awesome. We come here all the time.

The kids that work their are riding way to high with their authority- And trying to get out of my membership is such a nightmare- They took my card and signed up IN 5 minz- But can't release me from my contract after I did the two months...? What is that about- Then when U call they refuse to answer and their mail box is full- Hey sky zone- GET IT TOGETHER, your business plan is not acceptable read more

Bestttt sky zone in so cal!!!!!!!!!!!!!! Staff is great , not tooo busy!! !!!!!!!!!!!!!

BEST trampoline park around, and it's not even close. Annual pass is a killer deal. My kids love it! So much to do, friendly staff, and seems to always be open. Shoutout to Tristan for the A+ Customer Service!! Well done, Skyzone!! read more

The stuff here is very Friendly and nice customer service. Recommend to come to play.

This experience was a good one definitely will remember it ps thanks for the refill Jonathan read more

Even though the mall is dying, this sky zone is very clean and has lots to do! Very friendly staff.