Did a good job replacing the rear passenger window on my truck, but poor job cleaning up the glass…read morein the interior. Had to pick out chunks of glass myself, even after asking him to vacuum again. Someone could have sat on it. Not safe to use at all. He also refused to clean the glass on the ground afterwards. I get it's technically the apartment building's responsibility, but it's sort irresponsible to just leave it sitting there. Left a bad taste in my mouth.

Amazing experience from start to finish. They came the very next day, showed up right on time, and…read morereplaced my shattered right rear quarter window quickly and professionally. They even cleaned up all the broken glass and vacuumed the inside area where the window had shattered, which I really appreciated. No hidden fees, no surprise charges, just honest pricing and great work. The glass fits perfectly on my Bronco Sport and looks brand new. Would definitely recommend and absolutely use them again!

Had a cracked glass replaced by the company whose ad says they Repair, they Replace about 8 years…read moreago. Went in a couple of weeks ago because the glue they used was failing, and my rear glass was close to flying out. I did not expect a warranty repair after that long, but at least stand by your ads and repair it. Gave me a song and dance about glues not matching that years glue? Huh? remove all the old adhesive, and reglue. I asked to have a tech look at it. Sales person up front said $800 or go to a Mom and Pop shop. I love both my mom, and pop. I trusted them to care for me, and my well being, to love me. So I left and drove about two miles from them to Auto Glass Xperts. Mom greeted me at the door with a huge smile. Quickly had a couple of Xperts look at my glass and give me the lowdown. Yes, they can Repair, yes they can replace. Both services together less than the one option at Safelite. I had it repaired so I could go on a trip. I am back, and now I just had the new glass installed. Both still cost less than SL. The nerve of them to use the term "Mom and Pop", in such a derogatory fashion and think customers that choose smaller shops might not get the best service over theirs. AGX proved to be the Mom and Pop we all need. No catchy jingle, just savings that fold neatly in your wallet. You are paying for glass and labor, not commercials the other guys don't stand by anyway. Have great lives, enjoy this rainy weather.

Nobody ever likes being in a situation where they have to replace auto glass, but that's where I…read morefound myself last week, when someone tossed a bottle through my window of my hatch. Despite the hassle and unexpected expense, I had a very positive experience with Auto Glass Xperts from initial contact through the actual home visit and back window replacement. The woman who assisted me during my intake call was polite and professional, despite it being close to closing time. She explained the entire process to me as well as the charges, and assured me someone would come to my home the following afternoon between 1 and 5. I felt the price was reasonable enough that's I didn't bother to shop around for something better and booked my appointment. Brandon showed up at 1pm. He was very professional, courteous, and detailed oriented. He made sure I understood the process and made recommendations on how to deal with any remaining glass that their machines might not be able to vacuum up. He efficiently took care of my window and did a great job. Not only that but there were no surprise charges or anything like that. He also made sure to explain how long Auto Glass Xperts guaranteed their work and how long I should wait before any washing or tinting of my window. I really appreciate Brandon's professionalism and friendliness. It was obvious he took great care in his work and also enjoyed working with customers. I would /highly/ recommend Auto Glass Xperts to anyone requiring their services.

Worked around our schedule and met my wife at her office. Repaired the 2 chips. Less than 10…read moreminutes. Great reviews. My insurance company recommended Safelite. Twice as expensive. Thanks Blue Star!

I gave them a chance to make it right but they ignored…read more I messaged them on a Sunday night. I had gotten a chip on a rental that was due back the next afternoon. I explained to them that I need to fix the chip so I don't have to go through a claim process with my credit card, because who wants to really go through claim processes? Nobody. He said no problem we can get this fixed for you in the morning before you return it. He came at 7am and sent me before and after photos. The "after photo" he texted me appeared as if there was no more visible chip so I figured mission accomplished. When I got in the car I was shocked. This was not fixed at all and actually looked worse than before because of the drilling he did. (Photos attached) So now I'm going through the claim process that I was trying to avoid and out hard earned dollars that they refused to refund.

Great experience with the team at Platinum Auto Glass! I got a rock chip and the team made a…read moreprompt appointment and completed a great repair. Following that another rock hit and this time the window was not able to be saved. I spoke to the awesome office staff and they set an appointment for me to drop the car off on a Saturday. The repair took about 3 hours, but I did tell them I was in no hurry and had other appointments to complete. The results were excellent! Great service and pricing here!

I have had my own car serviced by Platinum Auto Glass as well as friends and family. They are…read morealways reliable, provide amazing service and its always at a great value. I have also worked with there company in a professional capacity as well for our own company and we never had any client concerns from out clientele as well. If you're ever in a bind when it comes to cost/value they are always willing to work with you within reason.

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

I have used this company probably four times everything went flawlessly this last time basically…read moreghosted me after telling me he would be here at a certain time. I reached out to him to see if he would be able to arrive the next day via text no response.. again the first time I used this company they were great with this last time not so great.

My car window was replaced by an expert at my home. Great job…read more I was told The Prius driver side passenger window would be ordered from OK and arrive in one week. Then one week later I was told the window was just ordered a week late. Then there were more delays and finally the widow arrived after another week. Then again the install happened as scheduled and was done very well. Set expectations accurately when possible.

Rob Messick, the manager of the Arlington location is professional and a skilled Glass technician!…read moreEXCELLENT work! Honest and punctual. His knowledge and advice saved me time and money! I will only ask for Rob and only use Glass America. They are simply the best!

I met them at QT, and they took care of replacing/swapping the rear window glass with the used one…read morefrom the LKQ junkyard in Burleson.

Great Service, great price, excellent customer service! Our family uses Abstract Auto for all of…read moreyour auto glass repairs!

The small crack in my windshield was starting to grow so I researched glass repair / replacement…read morecompanies. I wanted to speak with an ACTUAL person because I had specific questions that the automated numbers of OTHER places did not address. There was no getting around that, short of driving to a location to speak with someone. Finally I called my dealership and asked who they were using for windshield replacements. They told me AutoSpecs Glass in Irving. I called. A live person answered the phone. I believe her name was Hannah (please forgive me if I got that wrong). She was Very nice. Answered all my questions and set an appointment for me. Then I needed to reset the appt and she was able to get me in the very next day. The place was not that hard to get to and there was a nice seating area for me to wait. Yes, it can take a few hours - I knew that ahead of time and brought my work with me. Less than three hours later, a young man came in to talk with me about my car, what to expect and what not to do. Then, I was driving away with my brand new windshield. Also, while I was there, someone who had had window and windshield repair done on one of his fleet vehicles, came in to discuss a minor problem with a side window. Imemdiately they took care of the problem and did not charge him. Excellent customer service. And did I mention, the pricing was MUCH better than the other places closer to my home in Plano. MUCH better and yes, it's exactly the same windshiled. Especially since my stupid insurance company has a $500 deductible for windshield replacement so I was paying out of pocket.

I found AUTOSPECS through Yelp for getting my windshield replaced due to a big crack. They were…read morevery responsive, friendly, efficient, reasonably priced and took care of it the next day. Charlie came out and did the replacement, was also very friendly and efficient, and did a great job. I hope I never have a cracked windshield again, but if I do, I will definitely use AUTOSPECS.