It is not speedy fast and normally 1st come 1st served. fAfter doing oil change twice my car driver side floor and seat are dirty with oil staines so i wont come back. I think ownership is a young couple they just want the $ so now I goto nearby oil/smoke or car tuneup check services next to ACE Rockery and customers can find difference attitude there read more

My opinion and my opinion alone as well as my unfortunate experience as a long time customer. I arrived at a time where surprisingly there was only one other car in the shop. I come in for an oil change, and brake inspection. I was informed that I was in need of some fluids (1 of the 3 listed I had recently done it, with this same location and was told it wouldn't be needed for a refill for the visit after my next) $99 was my first estimate. After looking over my brakes (free brake inspection) I was told the price of $740 due to my rotors wearing down. I was told just the front two. I signed the form for approval and asked why they think it was because of overheating and what is the cause of overheating. No answer in the moment which was fine because they circled back with me with an explanation as of why my rotors were overheating and said my rotors were the only thing needed for replacement along with the brake flushing liquid. I sign the forms for that, which the price was still set at $740. Why do I say it like that? Because they come back the third time with a new price of $1030. I'm confused at this point. Where did this new number come from? They try to explain that now I need the rotors for all four and the pads. I asked to step out and to communicate this to my fiance. We both agree, something isn't adding up with the service and inconsistency being given. I have worked customer service before, so I know how it feels to be on the receiving end of a rude customer. That's not me. I explained that I will gladly pay for the oil change and whatever I had signed for and is already done, however I want a second opinion on the back rotors and the four pads. In their words, the mechanic was bored and can start right away with my car so if I choose to go ahead with everything, he'll be done really quick. Well, I didn't consent to the last recommendation. I didn't agree with the final cost of $1030 because it was never mentioned to me until after I had already signed. Not cool. After declining their recommendations and stating that I wanted a second opinion, they got the manager and tried to tell me that I have to pay the full price because the mechanic had already started. I'm sorry that he was bored and jumped the gun, but if there was no consent then nothing should have been done in the first place. It was a matter of maybe 10 minutes from the moment I signed for the $740 explanation, and when I got off the phone to then tell them my answer. They had even said they would wait for the clipboard, which I was holding, before they start anything. It took 10 minutes for this guy to remove my tires and whatever other pieces (I'm assuming the rotors) in which then the manager said I would need to pay atleast half for his labor. I shouldn't have, but I said I would pay for half of his labor cost for it. I explained that although my signature is on the form, you cannot throw another $ on there and claim that I signed for it. That's illegal. It took 10 minutes for him to remove my tires. It took 40 minutes to put it back on. In the cameras, I saw the girl that was helping me, now on her phone. The mechanic, walking around, wiping a window instead of putting my tires back on. Two other workers available, one training and putting oil in the only other vehicle in the shop. This shop's staff is shady, rude, and very petty. Leaving the shop, each person who worked on my car made it a point to come see me to make a remark. I'm not phased, but I'm not stupid either. I will say this. Thank you Speedee at Aborn Rd and Capitol Expressway for the pathetic service you provided today with such an expansive staff available to not only help a customer get her car back in one piece with 4x the amount of time it took to take it apart, but to place oil grease in the interior of my car door, and to act very unprofessional. I think it's a fair warning sign for anyone to skip a mechanic shop who deflates your tires as oppose to filling it to it's proper psi limit. Skip this place, or happily let them over charge and scam you. Your choice. read more

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Service was great but check out was horrible. Was very rude and during check out said you pay when your done. I'll call you up, mind you i'm the only one here. The car has been parked up front and completed for 20 mins .Took their sweet time read more

The price isn't bad for an oil change. My go to place wasn't taking anyone after 4pm which made it impossible with work. I called same day and was able to get my oil changed right away. I had my own synthetic oil and paid about $35 for them to change it. Pretty good if you ask me. Oil changers off Monterey has amazing customer service but for $50.... it's a bit steep when you get oil changes often. Customer service here is a hit or miss but you can't always expect great service. Been coming to speedy on n off for my oil needs for years. read more

5 stars for 5 star service. They get your car in and out in a timely manner. Everything went smooth as it can be, they know what I needed to get done and they made sure it got handled without any hiccups. This shop is definitely more efficient and friendly than other lube shops in town. Shout out to Anthony for making sure my car was serviced properly and being welcoming once I stepped into the shop. If you ever had a job like this you'd understand that they get it done right. Used to go to Jiffy Lube, but this shop has been 10/10 for the pass 5 years counting. Top notch crew, I'll be back in 3 months! read more

Do not come here. I came for a oil change and I thought they did a great job till 3 weeks later I realized I had a oil leak. Come to find out they didn't tighten the bolt underneath the car. I call to get it fixed and they said everything was good. I asked what about the missing oil that leaked and they said it was fine even tho I paid $100 for a oil change. Now it's time for a new oil change. Can you guess where I am NOT going? read more

BEWARE OF PREDATORY MECHANIC WORK. Went in for basic fluid work. Oil change. Break fluid fill. Power steering flush. Signed the agreement for just those items. However, the manager came back with more maintenance recommended that was unnecessary from an oil/fluid shop. Got a phone call in the waiting room from the mechanic Rick working on my car that he "noticed" that my motor mounts were broken, voice mail included. Next thing I knew they wanted to "show me" what the engine was doing which was a small lift. Yolanda, the manager, then began to explain the situation and couldn't honestly tell me how urgent to replace these mounts. "Legally, I need to tell you to replace them now". Now, I came only to do fluid work which evolved to "I can order these OFF BRAND PARTS to fix your car if you order them right now it'll be done before we close". With this false sense of urgency and dishonesty, I reluctantly verbally agreed. These mechanics know that they are only there for smog/oil/fluid maintenance work, yet somehow they got my motor mounts off my car within 20 minutes of agreeing so that I'd be trapped into the labor costs. Keep in mind that the contract was only signed for the requested fluid work, yet somehow they added to their copy all this extra work that wasn't written on my personal copy. If they were honest, and didn't want this 1-star review from me, they should have been forthcoming about taking it to my car's specific dealership/mechanic to get that work done. Not to mention redrawing a new contract to agree with the extra work being done(ordering off brand parts and labor). On a side note. The voice mail informed me the engine mounts(2 of 3) were broken, but when I received my parts back they were actually just loose/slightly compromised. These mechanics are only there for basic fluid/smog needs not specialized car repair. TLDR: Went in for just an oil/fluid work. ~400/500$ job. Got swindled into a ~1400$ car repair with OFF BRAND parts without contractual written agreement to extra work. read more

I always come here for an oil change. I did my own oil change with my fiancé dad. Turn out this place been giving me less oil then my car requires. My car is 6 quarts they been giving me 5 or less quarts of oil. Never coming here again. Plus is paying about 110$ makes sense. I just read people pay less then 70$. read more

Been going here for the last two years. Can't beat this SpeeDee when it comes to convenience, customer service, and speed. Yolanda and her team are simply fantastic. No complaints here :) read more

Dropped off my car for an oil change--they accommodated the time frame but didn't call me when my car was complete. Also found a napkin with oil on it in my seats, I had just gotten my car detailed earlier that day. read more

I came in for an oil change and Yolanda the front desk person did an excellent job helping me , Rick my oil guy was super helpful. Will be coming back to take care of the reccommdations he suggested. read more

I came in contact with Jessica at this location! She has the worst customer service and she was very rude and unhelpful.

I went to speedee oil changers on e capital expressway. And I received outstanding customer service From Anthony , Jessica . I was in and out and when I got home to double check the work is all was done perfectly. They treated me nice and did excellent work I wil refer all my freinds and family to this location. When I first came in I was greeted very kindly by Jessica , Anthony came after and confirmed what type of oil was for my car . Overall from the front office to the mechanics they both were very informative and kind , this will be where I go for all my tune ups , excellent service and great work ! "Trump2024" read more

Don't go this shop! My car has tail lights on for right side tail light, so I stopped by this auto repair shop to estimate for repairs. "A good looking guy" checked my car and told me that the lights at both sides were not light up, both side were bad. so he gave an estimate $200 for labor and minimum $50 for parts. also said the parts are expensive. He did not answer me "why the signal shown that only right side tail light has a problem?(but he said two sides problem)". I drove back home and open the tail light box and changed one of light bulbs, total cost was only $4. total effort was less than 5 min. By the way, I have 0 experience and knowledge on how to fix this car issue before. He also told me $180+ for oil changes, which is more expensive than my car dealer. As an auto repairs professional, the estimate is over expensive and adding issues which are not existed. This guy/shop is not honest and can not be trusted! Don't waste your money there! read more

Blonde gal lifts up my hood and checks out my engine. Clean engine, she thinks. But...what is that 710 knob? She got me...I don't know what the 710 knob is. So I peek under the hood and she points to the OIL cap..."See? 710 knob. She asks me again as I try to hold my laughter in. Nowadays I either don't have time nor the patience to change oil on my own. Plus I make a pretty good living now, so it's time for me to kick back and let someone else do it for me. Speedee is quick, depending on when you bring it in. I always show up either right when they open or 30 minutes after, and am always out on time. Service can be spotty; I did notice once that my oil cap was not put on properly. For those who still don't know what the 710 knob does, read OIL upside down. read more

Horrible workers. Unfortunately they left my oil cap off and never put it back on. Now they can't find it. Next time I'll take my business elsewhere or do it myself. Now I need to order a new cap. read more

I've never taken my car to a SpeeDee's before but I will be a loyal customer from now on. They are quick, affordable, and professional. Anthony was very helpful and got me out of there in less then a half hour! I will definitely be back in the future. Thanks, Anthony! read more

I always come here for an oil change! Randy has been super helpful, he was friendly and immediately acknowledged me from the moment I drove up! The crew is always on point with the customer service and randy took great care of my car thank you!! Will return, as always! read more

I decided to come in because my car's hazard light was on and it was telling me to check the brake lights. I went to this shop just because it's nearby. I parked my car and got help from Uriel right away since it was a quick fix. I checked and both light where now working and the hazard light is off. I also asked about a tire rotation but he said it still wasn't due after flashing his light on the left two wheels. $25 for parts and service but was quick so I didn't mind. I asked about an appt for an inspection he said only first come first serve and I wouldn't need it till the car reaches 60,000 miles. Decent experience though, just questionable check on the tires. read more

There was only a couple of people working today but they got me in and out pretty quick. Professional, courteous, knowledgable, and all around GREAT customer service. read more

I brought my car in for a basic oil change about a week ago. After arriving I noticed the hanging sign out front about a free brake inspection. I inquired about the service and the gentlemen assured me it would be taken care of at no extra cost. I also asked for a military discount and provided my identification, they then took 10 dollars off of the cost. The man said it would be about an hour or so wait as another couple of cars where in front of me, I said no problem and take your time. About 45 minutes later I got a call about the oil change being done a couple of items they thought should be taken care of, none of which where about the brakes. I inquired about the brakes and they said they where great and would not need any work. I picked up my car and proceeded to drive home. The next day I noticed a squeal sound from all four tires while driving and braking. I had to drive home for the holidays and would not be able to take it in that day. A week goes by until I'm back in town and bring it back to have the brakes re inspected. The gentlemen said it may just be water causing the sound and I said it has been happing before any rain and started the day after getting it back from this location. The gentlemen then said he was going to take it in and have it checked out. After an hour wait a older gentlemen comes into the lobby and calls my name to say and come take a look at the car. My car was on the stand and all four tires where taken off, the older man proceeded to show me some dusting near the tires of the worn brakes and said all the brakes would need to be changed. I asked how much and he replied about $1800. I said I'm sorry but will have to think about it and please put my brakes and tires back on. He then said it would be dangerous for me to drive and scared me into having to pay the money and get the service done. I brought to his attention that the tires started making the sound the next day after leaving that location and I even asked for a brake inspection. He responded with "well last time they may have not done a real brake inspection". So I agreed to the service as I was in a time crunch and had to get to class. They did offer to pay for an Uber but when I came back five minutes later the older gentlemen started asking the younger guys in the shop who could take me. I said no to having one of the workers drive me and had to pay for an Uber to class and back to the shop. Overall I ask for this business to get no further clients as the work they do is shady and grossly over priced. I also ask for this company to get investigated by the Better business Bureau for again shady practices and potentially causing harm to my car and putting me in danger when driving home that night after the original oil change. I recommend for no one to get work done hear and be backed into a corner to pay for a service that should have never been needed and took no ownership for fault of it even happening. read more

Came here for an oil change. Place was fast and efficient. I appreciate Anthony's customer service, honesty and thoroughness of the oil change process. read more

Worst customer service The people here are angry and miser They don't smile, they don't explain anything They don't want to answer questions They are lazy, took 45 min for oil change with nobody ahead of me And it costs almost $50 for cheapest oil change Do not spend your money here Edit: I was contacted by customer support saying they would follow up with me but they never did. I'm seeing now this place is poorly run form too to bottom Do Not Waste Your Money Here!!!!!!! read more

They are not upfront with their pricing model. Their original pricing is too expensive.. chevron on Quimby and white much cheaper... better upfront pricing . read more

Periodically my children drop off their cars for oil change and servicing. They cover Ford, Kia and Mercedes. I am looking for fast efficient friendly service at a reasonable price. This happens to be right next to our shopping center and so I scheduled an appointment and took the car in. I was met by Randy who quickly wrote up the order and moved the car into the station. I used the time to go grocery shopping next door at Sprouts and when i returned 20 minutes later, Randy went over the results of the free 17 point inspection. I was pleased that they caught problem with brake rotors, Cabin air filter, Engine air filter so I agreed with the estimate for all except the brakes. I came back in 45 minutes after lunch at 8Elements the Indian restaurant next door and everything was done and I picked up the Kia for the agreed price. read more

Sunday morning. Got there early and heard back relatively quick. Jessica gave needed recommendations and I got a good opinion on priority levels. Didn't have much time that day so I'll bring her car back when I can leave it there. read more

Great team. Had my truck done quickly. Really took good care and were great with everyone there. Definitely coming back.

Smooth, easy, and fast service! Just pull up to the car port and they make every thing such an easy process. Staff was really nice and helpful! Definitely coming back here again! Oil change read more

Hi my name is Vân, I would recommend Speedees oil change because I was treated with respect and the worker Abel was very helpful on questions i had about my vehicle. read more

I just drove right up for an oil change and was done in half an hour. Good courtesy service.

Went here for an oil change on my SUV. The tech who did my oil change recently moved to California from Louisiana. The service started out good and he was telling me things about my SUV that he "wasn't supposed to share." He said this was because they had different laws and he wanted to take care of me. He upsold me to the $89.99 oil change but he was able to knock off $10 because he was "hooking me up." When I went to go pay he said "you know your SUV takes 6 quarts of oil right?" I told him that I have always put 5 quarts and the manufactures website also shows 5. He charged me for the extra quart which conveniently cost $10, taking me back to the regular price of the oil change. I have always gone here for my car services but I will find a new place going forward. This place is shady. Please avoid! read more

These guys are professionals. They always do a top-notch job every time I come here for oil changes.They are honest and will tell me if they see something wrong with my car. For example, once they notified me that there was something wrong with my axle. I liked that they showed concern even though they do not fix axles. That gave me the chance to take it to my mechanic and get it fixed in time. . read more

The Customer service at SpeeDee-Midas was quite as I got in line for my oil change. I have been coming here for last 3 years to get my oil change with no problems. The good thing about SpeeDee-Midas is that they give you a heads -up on your vehicle, while they are doing the oil change and tell you the maintenance that might be coming soon to your vehicle. read more

Great service as always. These guys always have my best interest in mind. Honest and reliable. Great neighborhood shop.

1. Pulled up in the right line (2nd station?) seconds after another vehicle. Another car pulls up behind that line maybe 2 minutes later and was helped before I was. Usually, I would get a "I'll be right with you sir" as soon as I pull up. Not this place. 2. They need to change their name. They are far from "speedee". Was initially given a "45 minute...to maybe an hour" wait time. It's hitting the hour mark and my car is still in the bay. 3. In the hour long wait sitting here in their waiting area, I've witness 2 customer complaints. An older Hispanic man was talked into getting a fuel injection service. He initially said ok until his wife said something in Spanish which I understood as "don't do it, it's not necessary". He quickly changed his mind and told the tech NO but was charged for it anyway. Had to call in the tech to confirm. Another man was called on his phone that his vehicle was ready for pickup. He was concerned about what they were doing to his car so he requested to speak to someone. Not sure what was said but it turned out that his car was, in fact, NOT READY! He was told it would be at least another 30 minutes. I saw fumes coming out of that man's ears.lol. I was mad for him. Anyway, I had a terrible experience the last time I came a few years ago and it looks like nothing has changed. I don't know about these five star ratings. They either got lucky or a bunch of paid bots. Will be the last time I am coming here..... 4. Looks like my car is out of the station for about 10 minutes now and I have yet to close out this service!! read more

Please do not come to this shop they quoted me 700 dollars for a service which I got done for 320 at another shop the same day and they kept bullshitting about things in my car cause they thought I didn't know what I needed to get done. read more

Called a few minutes before they closed and they waited for me to do a smog check. The customer rep that answered the phone was very friendly and the service was quick and easy! Would definitely recommend this location for smog check/oil change. read more

Great service for a Friday! They were fast and efficient! All employees were kind! Thank you

Jessica is super awesome. Very helpful and good customer service. She's the reason I'll be back getting my car serviced there. My wife and I absolutely appreciate her service. That kind of customer service is rare nowadays. Thank you again and see you soon. read more

This is definitely my favorite place to get my oil change! They are super fast, efficient and knowledgeable. Always answer all my questions....but overall the customer service is the best! Highly recommend this location. read more