It is so disappointing to leave a negative review about a Starbucks during this time of the year. My family experience at the Starbucks mirror several I see. Impatient baristas who are not in a rush to get orders along, but become defensive when you ask how long your order will take. It's extremely disheartening that the Starbucks brand is not represented at this location because the way that the staff spoke to my parents "You can wait your turn, and we are not rushing to please you" was just so disappointing. I really hope that the employees here learn how to manage their time and not break under pressure, otherwise perhaps a different career choice. read more

I got my cappuccino grande with xtra shots and 2 pumps of vanilla as my name was called to get my drink I asked for stopper . The cup was hot so I asked for a sleeve then this young woman with an attitude says " oh we don't put sleeve for that size you have to ask for it". Are you kidding me ? My drink was almost 8$ and plus tip which I usually do and for a sleeve I got an attitude from this lady???since when Starbucks started doing this or is this their new policy that if you don't buy venti or whatever your drink whether it's hot there will be no sleeves on the cup??? Disappointed never would I go back in this location ever again! read more

The slowest Starbucks I have ever been to! :( Not enough training, not enough staff, or do they just not care? read more

This location at Hazel and Madison next to Del taco ALWAYS dishes out old stale pike hot coffee. Just visited at 1440 hours 4/26/24. The pot was flashing like it was old, but they were trying to tell me they just brewed it. It came out cold. The blonder cashier named em? Or erm? Couldn't read her in handwritten name tag but she had a ton of attitude about having to brew fresh coffee, then was condescending telling me that I should get less cream and it won't be so cold , i was like that doesn't make sense. Open attitude about having a re-brew a fresh coffee unreal. read more

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I got a nitro vanilla sweet cream. And it just wasn't cold. And the cream was a really dark brown color was like water. The coffee didn't seem fresh or smooth like a normal nitro brew. I know it can be made the right way. I've had it really good b4. The service was fast just not correct. read more

The kind gentleman taking orders & telling jokes brightened my day. Loved seeing his enthusiasm and ability to make work fun! That attitude will get him so far fr. read more

This place is usually a great place to meet with others! It's not overly noisy and the music is not overly loud, so you sip coffee and study with a couple of others. The staff is very leads t and kind. They actually gave me a free chocolate chip cpokie once when I was going through the drive through. The location is great as it's near Fair Oaks library and not far from tennis courts. Some of my tennis buddies like to go there before or after playing tennis. Kara read more

Very disappointed to see that the cup is not filled to the top. I paid $5.25 total. Although there is no ice I did expect it to be cold, but it's room temp juice(more warm on the scale). This serving is basically 1 cup of warm juice. read more

Starbucks - Pineapple Refresher - Coffee & Tea Near Me - Fair Oaks, California

All the ladies are sweet at the drive through and so patient with our orders lol thank you

What I ordered vs what I got. Starbucks Customer Service is a 10! Even my coffee was good. But what has happened to the food?? I paid over $6 for this sandwich and this is what I received. The picture on the far right is what they advertise. The other two show what I got. Really??? Fool me once.... Come on Starbucks, step it up! read more

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Since 1971 Starbucks has been serving up some of the most delicious and world known beverages to date and always coming out with new flavors to entice your taste buds! My go-to, a Iced Green Tea, something about how they make it gives it a nice toasted flavor I quite like! Besides the many health benefits of Green Tea, it's delicious and a nice little pick me up with it's natural caffeine boost! Try it and you'll not only reap the benefits, but be hooked as well! I would highly recommend stopping into this location, when I stopped in on Friday the staff were personable and knew what they were doing! I will continue to visit to get my tea fix! If you're more of a coffee lover this is one of the few locations participating in the Pop-Up Party starting today, through the 31st from 1-2 you'll receive a free tall espresso beverage! read more

Starbucks - Grande Iced Green Tea, it's delicious! - Coffee & Tea Near Me - Fair Oaks, California

Super disappointed in the panini I got. I understand Starbucks raising their prices like crazy but $8 for a turkey panini and it looked like this. This is not ok, I don't care if it's prepade food, the quality is not there. I could have easily went to a local shop or Noah's and gotten an amazing sandwich for that price. All of the ingredients slapped on the sandwich unevenly. Such a disappointment. read more

Starbucks - $8 for this Turkey Pesto Panini - Coffee & Tea Near Me - Fair Oaks, California

This is the ONLY Starbucks that does not read what my order actually is. The ONLY Starbucks that tells me "we can't put ur foam in a cup on the side even tho you pay for it" I will NEBER go back if I have to drive 20 mins out of the way to get coffee I will just to avoid this place. Even after explaining put "cold foam in cup on the side so I can mix it together at HOME, the man STILL did not understand. As quiet and soft as this Starbucks seemed to be i wanted to make an issue but I didn't. I will contact customer service because the drink ended up not right anyways. read more

Amazing customer service and they filled up your drink all the way when you ask for light ice. My fiancée and I stopped by here after our drive back from Lake Tahoe since she was craving her Gva PF drink. I got my Mango dragonfruit which I asked for light ice. I was expecting the drink to not be filled all the way up because at Starbucks in Los Angeles, they try to match the exact level on their measuring cup when ice is added. But at this Starbucks, the workers filled my drink to the too and I really like that. She also had some small talk with us. There was basically nobody inside and there was many parking spots. They even have outside seating again which is nice to see. read more

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Once again I received I vanilla latte without the vanilla. Also, they now use warming trays for their food.

Everytime I'm here they are quick. And I haven't had any issues with their food or drinks so far!

Asked for light ice twice for my husbands drink and they let me know they have ran out of venti cups, and filled a tenti cup full of ice and only filled the drink half way and I asked them if it was light ice again at the window and with a straight face they told me yes lol the most rude staff!!! read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

It's Starbuck.They have coffee,they have espresso they have muffins, breakfast sandwiches, desert's,fraps,and so much more.The staff seems great here. The drive thru is one of the fastest East of the Mississippi..so that's good read more

They are always kind, and helpful. The drinks are always good! I look forward to returning for my caffeine fix lol

The baristas don't care about getting your drink right. I ordered a Venti vanilla sweet cream cold brew at the drive through. At first I asked for extra sweet but immediately changed my mind because I decided I wanted to taste the coffee. I was served ONLY sweet cream. Being late for my toddlers birthday party I didn't have time to go back and ask why the barista was having such a horrible morning that they had to take it out on their customers. Please do everyone a favor and find a new job outside of the service industry. read more

THEY DO NOT READ THEIR ORDERS. Walked in before 8pm an older lady behind the bar made my drink. When I asked her for a remake because it was made incorrectly she refused and had an attitude I explained to her the issue and her solution was a side of milk ??? read more

I come to this Starbucks because of the fast service and the super awesome man through the drive thru speaker, Tony. He seriously makes my morning with his upbeat and lively self. definitely go by for your Starbucks but also say hi to Tony, you won't regret it! read more

I asked for light ice, and didn't realize until I left that it was filled to the brim, I took a sip and my whole drink was almost gone, finished this drink in a couple minutes, awesome, like does this look like light ice to you? read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

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They ALWAYS get my order WRONG!!! I bet all the 5 star reviews for this place are FAKE from bots or employees that work there! I swear every single time I order from this location they mess up my order! The customer service here sucks too! Not friendly at all and they don't great you or tell you good bye or please or thank you even though you say those things to them. I have been back several times thinking it will be different, but nope! Still rude employees who don't take the time to read the order before they make your drink! What a disappointment! If I could give negative stars I would! read more

This is by far the worst tasting coffee i've ever had. I order this same drink every day from a different location of course, but I happened to be on this side of town and stopped at this starbucks. I will never order another drink from this location again. I spend $5 on a coffee that I had to throw away, I drove over to my regular Starbucks across town and paid another $5 for a proper coffee. (The one on the left is from this store I'm writing the review about in Fair Oaks off Madison and hazel, the one on the left I purchased from the store I will continue to use) read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

AVOID AT ALL COSTS! Don't go here and go to any other Starbucks in the area. I ordered 4 mocha fraps and they all tasted like bitter slush water. The moment I took a drink, my stomach churned and I know I shouldn't drink anymore. I'm beyond pissed because not only did I get a drink for myself but I also got them for my parents and my nephew. No one could even drink it because of how bad it was. I can't believe I payed $30 (which also includes a cakepop, croissant, and banana bread) for something that I couldn't even drink... it probably would've left me with a pretty bad upset stomach if I hadn't called it quits after a couple of sips. read more

Whoever made my caramel macchiato today at 12:50pm and then last Sunday at 1:34pm needs a raise for real

Always wonderful service at this location and they're very quick. I normally go through the drive thru but the line was very long on a Saturday morning so I decided to go inside. Katie greeted me and she was so sweet. Definitely love this location! read more

Clean and consistent like most Starbucks locations. Very pleasant and enjoyable customer service. Bathrooms are clean if you just a quick stop to run in and out. Otherwise it does have some seating and their comfortable enough you can stay awhile. read more

This is the worst Starbucks, period. How can a company like Starbucks even have inconsistencies in 2019? 9 of 10 times, order is wrong, drinks taste gross (especially old coffee flavor), and customer service is lacking. I'm already not the biggest fan of Starbucks and prefer to support locals, and this store always serves to remind me of those facts. Pause Coffee at Madison and Fair Oaks is a much better choice. Oh, and this store told my sister that the only vegan menu item is their chocolate croissant... read more

disappointing experience ordering at this location yesterday, 7/30 around 7pm. i ordered a pink drink with extra coconut milk in the drive thru (no other cars were present when i ordered) the barista handed me a drink that was obviously not shaken and did not have extra coconut milk. i politely asked for a side cup of coconut milk because i knew the drink would be too sweet, the barista was immediately aggressive and literally argued with me at the window. i was told by the barista that she did in fact put extra coconut milk and essentially told me i was completely in the wrong. me trying to de-escalate the situation, i instead suggested she just add more milk if i was going to be charged for a side cup. she took the drink and disappeared for close to 5 minutes before returning with a drink that was exactly the same color and still not shaken (pictured below). i had to go inside and have the drink completely remade. i'm not sure why such a simple request was so triggering to the barista working the window, and why it caused so much unnecessary stress and friction. if you go to this starbucks, prepare to have to argue with them to get the correct drink. read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

I stopped by and ordered my favorite drink Very Berry , and a breakfast Sandwich, both were very good. Staff very nice and polite and the place is big and comfortable. Plenty of parking I am happy they opened a Starbucks in this location because read more

My wife has never had a problem at this location until today. She has worked for Starbucks in the past and knows how employees are supposed to conduct business. Apparently Tyler working the drive thru today needs a lesson in customer service. Rude, short, and acted like a little prick. Maybe management should do a better job teaching their employees how to conduct themselves. Or maybe Tyler needs to find a job that doesn't include customer service. read more

This Starbucks location is close to home and easy access for us. It's brand new and large inside. Drive through also. This is one of the locations that pretty much always gets our drinks right. That's a huge bonus. We come here A LOT! The drive through employees are always cheerful and funny and I like that too! read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

This location is A+... this is my regular location down the street from my work. Ive been at the same job for almost 3 years and they have never once messed up a drink. Doesn't matter if they are slow or slammed, this location pays attention to each person and actually remember stuff... always clean inside too... must have awesome managers read more

Every Starbucks at first glance seems exactly same as everywhere, but the truth is they are all different in its one way, this one has great team of people working here & they create awesome experience. Location is also easily accessible, with drive through & lots of parking. Great place for a good almond milk latte! read more

Starbucks - Outside area - Coffee & Tea Near Me - Fair Oaks, California

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Today 8/11/2020 my boyfriend and I came to your establishment for some coffee and food. Normally I have no issues and receive everything quickly but today was horrible and you have now lost my service. Normally I would not write such a thing, but this needs to be brought to your attention. At 7:48 a placed an order for three hot food items and received them quickly but had also placed an order for a white chocolate mocha and a mocha frappe and a black coffee. Simple order, right? I understand you may get busy since I have worked in the fast food industry before, but this was just terrible. I received my mocha frappe first but by the time I got my two hot drinks it was melted, watery, and unappetizing. When I did get my two hot drinks, I had to ask them again after 20 minutes of waiting when I would receive these drinks, then they seemed more concerned to get them out. Also noted after we left that my hot white mocha drink wasn't even given to me and they gave me a Gr dark roast coffee from someone else's order, I know this because it said item 1 of 1 with no name so it was not supposed to go to me. So that means you have also messed up on another order.  Honestly, this was a very bad experience and I will no longer be a member or come to your location. Make sure that things are not misplaced, such of that of an entire half of someone order because I did not walk out until 8:15 when my order was placed at 7:48am. Please notify your staff and work on these issues. Thank you for your time. P.S did not receive a knife to spread the crème cheese on my bagel.   Sincerely, A once valued customer Today 8/11/2020 my boyfriend and I came to your establishment for some coffee and food. Normally I have no issues and receive everything quickly but today was horrible and you have now lost my service. Normally I would not write such a thing, but this needs to be brought to your attention. At 7:48 a placed an order for three hot food items and received them quickly but had also placed an order for a white chocolate mocha and a mocha frappe and a black coffee. Simple order, right? I understand you may get busy since I have worked in the fast food industry before, but this was just terrible. I received my mocha frappe first but by the time I got my two hot drinks it was melted, watery, and unappetizing. When I did get my two hot drinks, I had to ask them again after 20 minutes of waiting when I would receive these drinks, then they seemed more concerned to get them out. Also noted after we left that my hot white mocha drink wasn't even given to me and they gave me a Gr dark roast coffee from someone else's order, I know this because it said item 1 of 1 with no name so it was not supposed to go to me. So that means you have also messed up on another order.  Honestly, this was a very bad experience and I will no longer be a member or come to your location. Make sure that things are not misplaced, such of that of an entire half of someone order because I did not walk out until 8:15 when my order was placed at 7:48am. Please notify your staff and work on these issues. Thank you for your time. P.S did not receive a knife to spread the crème cheese on my bagel.   Sincerely, A once valued customer read more

Starbucks - Coffee & Tea Near Me - Fair Oaks, California

I am always so hesitant to go to this location. Seems that my drink is made carelessly everytime. I live a block away and still find myself waiting until I am almost to work in folsom to hit the Starbucks near there even though I like to enjoy my drink on the way to work. The line was short today so i thought I'd give them another try. Huge regret. I ordered a Grande Americano made like a misto with 4 pumps on vanilla. My drink was cold with no foam. It was clear they just poured the milk into my drink instead of steaming it. Kind of a damper on my morning. Oh well, i won't be back. read more

This is a very nice Starbucks but the lady taking the orders is very lazy and should be embarrassed seeing as how she is incapable of 'taking' and order (for 1 coffee). Of course no name tag as well. Actually her name is Aimee , so if your the manager I would suggest a review and some discussion with her. read more

I don't understand why this Starbucks is rated so much higher than others. I mean, nothing against this Starbucks, but are they really that much better than others? Maybe the people of Fair Oaks are nicer? Maybe the people who go to the Starbucks at Arden & Eastern are a bunch of stuck up bitches? Sorry, I guess this review raises more questions than it answers. read more

Starbucks - Espresso frap. Mmmm - Coffee & Tea Near Me - Fair Oaks, California