I had a great time at Starbucks. Got myself a steaming white mocha - tasted amazing, nice warmth, smooth texture, not too sweet but still rich with that coffee kick. Hit the spot completely, actually. Made everything seem cozier without trying too hard. The space had a cozy, welcoming feel. Sitting there made it easy to unwind or grab a drink without pressure. Neatness stood out - everything in its right spot - which boosted the good mood of the place. The team stood out - warm, open, ready to help. Friendly vibes, took their time, showed they actually wanted you to enjoy it. That little touch changes everything. All in all? Smooth visit, tasty brew, comfy corners, people who mean well. Coming back for sure. read more

Starbucks is fairly consistent from location to location but this location is definitely one of the worst I've been to recently. The baristas are indifferent and they don't seem like they really want to be there. In addition, they frequently get drink orders wrong and it just feels like a bother to ask them to fix the drinks. I'd rather drive 10 mins out of my way to avoid this location and I'd recommend the same for everyone else. read more

Review long overdue, this Starbucks is always on point, I order from here all the time through the app or Uber Eats and they really don't miss, drinks are always made right, service is solid, staff is cool every time, they always show love and make you feel taken care of, nothing but good experiences here, definitely five stars. read more

I always get the best service from CJ, Henry, and Kasey! They know me by name and always get my order perfect. I love this location on Thornton Avenue out of all the Starbucks that I go to. Thank you and keep up the great work! read more

It was my first time at this location and unfortunately a very unpleasant experience. Barista Jonathan was very rude I had just finished ordering my first drink he immediately blurted out my total trying to rush through the transaction when i told him i still wanted to order another drink he rolled his eyes and said "ok what will it be". I was here no more than five minuets and was left with a bad impression with this location. read more

My family and I were in need of a jolt of caffeine and due to it being Thanksgiving day, I was pretty skeptical about us finding somewhere currently opened for business. To our surprise and my delight, this particular Starbucks Coffee was opened and was just down the street from where we were. I hoped on the mobile app and placed our order for an iced black tea with soy & vanilla, a quad espresso with white mocha sauce, & a breakfast sandwich. Our order was done in a jiffy and I was happy to hear my sister enjoy her tea. She is very picky about her drinks and was immediately happy from the first sip to the very last. 4/5 stars because the breakfast sandwich didn't sit well and my family member ended up vomiting everything up. That was definitely a poopy way to start off our Thanksgiving celebration but she was fine prior to eating said item and after it all came up. read more

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Appreciate the crew at this location. Great energy and always nice to everyone. Small town vibes but great service read more

Starbucks - Coffee & Tea Near Me - Newark, California

Today was not a good day for the Barista who made my coffee. And the person on the register could use more training. Luckily 2 of my weekday guys were the ones made getting my coffee more pleasant. I do love my local Starbucks I'll just stick to coming on the weekday. read more

Starbucks - 1 pump Cafe mocha Xtra hot no foam - Coffee & Tea Near Me - Newark, California

Really good service and nice people. I went in and they had my drink ready before I paid. I understand busy times as well

Great starbucks, they always make my order right. Employees are friendly and keep a clean atmosphere. read more

This is the best starbucks around. The service is amazing and they are incredible at what they do. I highly recommend this location based on the employees and service. Leave them a big tip! read more

It was a tuff friday afternoon when I thought to myself, "Starbucks will do me some good a lot rn. Plus my phone died with no other place to charge it. I go to pay for my Carmel Frapp then again, to add more stress, my card didn't have enough money on it for the purchase, I had to transfer funds. Next thing you know 'out the blue' someone who worked there bought me one on the house. That's why I Love "Starbuccs. Thanks Again.. Calvin Harris aka - Blacc Manson read more

I ordered a hot tea this morning, expecting a venti mint majesty, which is their caffeine free tea!!! I picked it up excited to drink it, took a sip and it tasted weird. I check the tea bags there is two different tea bags in the cup. NEITHER ONE IS MINT MAJESTY!!!! One is peach tranquility and the other is a Jade Citrus!!! Which I cannot have either of those one because peach has the pineapple and I am allergic to pineapple and jade citrus which is a green tea...... I cannot have caffeine. I was already running late for work and didn't want to go back and argue for a refund but seriously, if someone orders something make it for them correctly!!! You don't know what allergies people have!!!! read more

Starbucks - What I ordered - Coffee & Tea Near Me - Newark, California

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This is my new favorite Starbucks well more specifically because they always get my drink right & I have to thank Clayton for that. I usually do mobile order and he always has it ready and perfect for me! Service here is always over and beyond and I think some of the other Starbucks can learn from the people at this store. I used to be a former employee and it truly paved the way for me and seeing the same type of service reminds me why I loved Starbucks! read more

Starbucks - Coffee & Tea Near Me - Newark, California

Solid location and service. It's within walking distance to my house. I'd recommend doing a mobile order during busy hours. People are kind and the community is pretty authentic. I'm gonna assume most of the world has tried starbuck drinks. I'm not the biggest fan, but I know this spot is consistent with their drink quality around the world. read more

There are never enough people working here. There's no matter what time you go there will be 1 person on register, and 1 person making drinks and food looking overwhelmed. There's always a wait, even if you order ahead. So, it's almost pointless. The one and only reason I keep coming here is because they'll send me coupons to keep me coming back, and sometimes they'll bring back that BOGO deal. So, I suffer in silence. Wondering why I do this to myself. All the other Starbuck's I've been to seem to have more workers, and a shorter wait. Don't know their problem. read more

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By far some of the friendliest, kind, caring bunch of employees work here! I always enjoy stopping in as my drink is always perfect. This staff at this particular Starbucks always go above and beyond to greet every single Customer with a smile (before covid) and with laughter in their voices during COVID. (Can't see smiles due to masks). They get to know every customer on a name basis., and as we walk in to the store, each and everyone of the employees welcomes me and every customer that enters with a warm greeting. This place is always clean, always presentable and I would rather drive out of my way just to see the friendly faces. If I could give these employees a 10 star I would! They're phenomenal!! They brighten my morning every single day! read more

The staff is still nice but I do want to update that the girl that was the cashier yesterday took my order and I asked her if I can redeem my points so I pressed it on my app and I asked her if it went through for the rewards and she's like "yeah" but it didn't. After I got in the car and saw my points unused I was like umm okay? read more

I go to this place and they give me a late coffee, which is practically pure water and tastes horrible, it doesn't taste like anything and the late coffee who knows where it is. This has happened to me several times in this location, which is why I'm posting the review now. read more

This is my favorite starbucks in the tri-city area. They always make my difficult drink order perfect, and always fast and friendly!

I really value the idea and feeling I get from walking into a coffee shop with leisure and ordering my coffee without feeling rushed, and its usually this way when I stop in. The pace of the guest are a bit slower that the neighboring bux in Newark but nevertheless, the staff are always quick and efficient in pumping out orders accurately. read more

I usually pop into Starbucks in the morning. Simple requests; Vente drip and usually a protien pack in the mornings. Pretty consistent and pleasant (some of them). A little sales advise: when you hand your customer their order, say Thank You. It isn't that hard. We like to say Your Welcome :) What keeps customer's coming back is making them feel appreciated for spending their money and time there, because we could gladly spend our time and resources somewhere else. One of the ladies handed me my drink the other day....while having a conversation with her co-worker about (whatever); never acknowledging me. read more

Came in about 11 in the morning to get Soy Mocha Frappuccino (without whipped cream). I was exciting to see that there aren't many people in the cafe as it helped me stay focus on the morning works on the laptop. I was able to find a table and a seat, worked on my laptop with free WiFi near the window seat Having Soy Mocha Frappuccino on my hand sweeten my unplanned morning, leaving me in a lifting mood! One thing - the service was little slow after I placed my order. I'll assume it's a slow morning for them but I'll come in again. read more

Never too crowded! Lots of parking and super friendly staff and manager is a great gal that's really on top of things. read more

Starbucks - Great place to chill and get some caffeine! - Coffee & Tea Near Me - Newark, California

Came in for a few drinks and to purchase a mug. Good enough. They didn't make my drink wrong and the staff did there job.A-ok in my book. Could be better but could also be majorly worse. read more

Starbucks - Thirsty! Strawberry acai refresher - Coffee & Tea Near Me - Newark, California

Quick in and out service with new COVID regulations/store changes! Adjustments to my drinks here are always on point/accurate. Will continue to keep making my before-work coffee run at this location! read more

I normally come here to get my coffee employees are amazing and super friendly and I love how the drinks come out most time and if they are mad they really put it aside not like in other places that they will be mad and take it out on the customers read more

Poor customer service. I had to wait 10 min for a cup of ice which took no more than 3 seconds to do!! Don't misunderstand this review as a someone who was impatient. I am probably the most patient person you will ever know now a days. And I get it, homie was slammed with orders and was in the zone. I know how that is. I decided to wait and wait then it was a point where you waited so long that you might as well see it out. Anyway, what made it worse was a second employee asked what i was waiting for and didn't do anything about it!! Instead decided to stock items in preparation for the next wave of orders. So to me this communicates that you don't care about your in-store customers instead your priority is the future customers and how to best ease your and the staff's anxiety by ensuring items are stocked. GOT IT! Message heard. Perhaps some advice- dont ask a customer what they are waiting for if youre not going to do anything about it! all it did was add fuel to my fire. do better carter station starbucks! read more

Horrible experience. Including the supervisor. When I start explaining the situation she hung up on me. Bad customer service. I'll not go after this. read more

Very slow service and the cashier is not very welcoming, he just stares at you til you order which is very uncomfortable. The barista is very nice his name is Andrew, he is the only one making drinks. The others don't even help him at all. Wish I would've went to my usual Starbucks.. read more

Juan and Jonas were so helpful and nice! They are very knowledgeable about the Starbucks App and helped me with an issue I had from another Starbucks location. Thankfully their team was able to sort things out for me. They had a good attitude and made me feel like it was no trouble at all to help me! Thanks Juan and Jonas read more

Really great service here, definite shout out to Brittany who has consistently been so nice and caring of customers every time I've come in. Thanks so much Brittany read more

Friendly staffs. They make my customize drink much more better than how it's supposed to be read more

Starbucks - Coffee & Tea Near Me - Newark, California

Thank you MiGUEL for my Starbucks coffee.. THE BEST MADE white chocolate mocha I have ever had! 1 out of 130plus ! From the door dasher Ray read more

Rude barista and customer laughing over my odd order today. I'm not used to drinking coffee and wanted only a slight taste of it in my drink so I ordered something to that effect. The drink was pretty good. I'll continue to buy it, but not from here. If I wanted to be laughed at and joked about while I do my studying in the corner, I'll think about coming back. read more

So as far as Starbuck's go, this one is pretty standard. Friendly baristas, same drinks we all know and love. However, I have one major qualm with this place: No parking. This Starbuck's has the world's smallest lot. It seriously only fits a few cars. How am I supposed to get coffee when I have nowhere to leave my car for a few minutes? read more

I normally don't do reviews on Starbucks since it's a regular thing for me, but today was the first time I've came to this location. I ordered my usual and the barista told me it'd be a 3 minute wait just to brew some iced coffee. I didn't wait too long at all, but the barista was so nice that gave me a load recovery card for the little time I was waiting. Thank you so much to the gentleman that was barista today at 10am. He definitely knows customer service. Whenever I'm in Newark, I'll just come by this Starbucks instead of the overcrowded one in new park. read more

Starbucks - Coffee & Tea Near Me - Newark, California

Ordered my drink and they told me they didn't have it anymore, almost 10 min AFTER they already charged me $5 for it. They offered a different drink and even though I didn't really want a different drink, I took the offer anyway to avoid further difficulties. I was not compensated whatsoever for the inconvenience and the replacement drink sucked ): They should really know ahead of time what ingredients they have before charging the customers for it. Because they did not have the necessary ingredients, they also took a super long time to get me any drink at all, even though the place was pretty much empty. Baristas are not memorable (as in not rude but not especially warm& friendly either.) read more

the young guy who works in the afternoons - evening has one thing on his mind, making sure that he orders his pizza before they close.... nevermind getting ur drink, hell their may be 6 people waiting, but by God he will make sure his dinner is ordered/ gf called/friends texted? etc before he gts on that drink order And if something is not in the case you want, like a certain type of pastry, that you know they have in the fridge or more in the back cuz they will find one for you at every other Starbucks except this one, dont bother o ask, cuz "yea nah bra if it isnt in the case we aint got it". Drinks suck here suck, cuz, well, read above, u'll see, other things take precedence. read more

I love coming here, I think she is the supervisor but she is full of life and knows almost everyone by name. I just love her that's the reason I come here because she puts you in a such a positive mood. You go girl!!! Some of you know who I'm talking about and my drink is ready by the time I get there and they are all nice and very friendly staff. I could give this place 10 stars if I had too. read more