Love this Starbucks. It's incredible how fast they get the drinks out. All the barista's are friendly. They had a bit of staffing challenges a year or two ago, but the team has really locked in over the past year. Consistently great service and fast turnover. Once in a while, I'll get a latte and you can tell it was made by a new barista who's just learning, 99% of the time the drink is perfect. Prices are too high. Almost 2X a few years ago. read more

Drive through and phone orders take high priority at this location. I went up and stood by the register ready to order as baristas walked by me time and time again. I think I would still be standing there if I hadn't made a fuss. How foolish a customer I am for not appreciating being ignored. read more

I've visited this locations several times while I'm in the area. Not a huge location, it's a decently sized store. Several long tables and a few rounds of seating. Not super busy and can be a nice location to be able to find some quiet open space to get work done or read. They have a huge counter for mobile pick up orders, but if you don't ask for your drink, you could be waiting... waiting... waiting... forever! You have to ask an employee for your mobile order. It's not just put out in the open to grab and go. I'm guessing they may have that exact issue with coffee walking away. Bathrooms are clean. Staff is friendly. Never had an issue parking here. 2024: 36 read more

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TERRIBLE. why is my dragon drink WHITE?? not even mixed? this drink was extremely sour and disgusting. why did they make me such a shitty drink when they were so slow??? genuinely we were the only people in the drive thru. the depressing "enjoy" on the cup made this HILARIOUS read more

I got a hot drink through the drive thru and expected the lid to be secure. The damn thing spilled all over my uniform and burned me

Athena was amazing! Excellent customer service. Greeted me with a smile from beginning to end. Very knowledgeable about the Starbucks drinks and food items. Had to stay a little bit to do some work, and noticed her interactions with other customers were consistent. She's a keeper!! Kudos, Athena!! read more

One of my favorite Starbucks to stop by and pick up "my pick me" up! Kam is always friendly and courteous. I was only disappointed that I showed up yesterday just before 9:00 AM, and it was closed with no signage. Hope all is ok. read more

Dude, we come here all the time. They totally blow us off. I guess they appreciate their scumbag dog barking customers more than the ones that don't smell like dirt. Anyways I've said it before but I'm really tired of their crap customer service and their hotline is a bunch of people who don't care so I won't be back. Personally I don't drink fast food espresso my pallet is too high for garbage. But it's a kids, millennial joint so I get it read more

Always a consistent and delicious experience at this Starbucks! The baristas are friendly and knowledgeable, and the store is always clean and welcoming. Love starting my day with their signature lattes read more

Starbucks - Coffee & Tea Near Me - San Diego, California

I actually love this Starbucks. The staff are so lovely, pleasant and friendly. It's always really clean and I don't know why but I always leave happy from here (and no - it's not just coz I have my coffee in hand) read more

Usually visit three of the stores in the area Know pretty much all the employees over the years great customer service coffee always fresh five plus stars always. Ben.L read more

I just want to say thank you to all the people who work here! They are amazing and go above and beyond for their customers! I don't even have to order my coffee they always know exactly what I get ! They rock..... read more

I've Been Coming To This Specific Starbucks Since I Moved In The Area 3 Yrs Ago. I Always Get A Venti Ice Brown Oatmeal Shaken Espresso & Dark Caramel Drizzle Around The Cup{Chanell}. It's To The Point When I Walk In The Door I Am Greeted By Name & My Drink Is Known. On My Lunch Break Today I Came In For A Simple Venti Iced Water. I Was Told Their Store Policy Has Changed & They No Longer Give Out Water If No Purchase Was Made From Their Location. I've Never EVER Heard Of This And Didn't Push Back. I Simply Said Okay & Left. I Will Never Be Back. read more

Getting into this place is a mess, everyone coming from every which way from other businesses, such chaos. Drive thru was long so we ventured inside and was helped right away by a friendly barista. Munchkins cake pop was provided immediately upon ordering (which other locations either forget or provide with drink)... there was a steady yet occasional stream of customers coming in. This must have been the most spacious starbucks I have been inside (aside from the one in Temecula). Drink was refreshing and hey its starbucks! Not sure how long the drive thru takes, but might venture back and wait in line. The parking lot has plenty of spaces for this business... but it is at the end of the strip of businesses with an unorganized intersections in the parking lot. read more

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This is the first Starbucks that has the most cleanest from A-Z. The bathroom is super clean as well as the floor and the service was AWESOME! read more

When rating Starbucks I think it depends on the store itself, and what you order. Some people are nice and some don't care. In my opinion, they all serve weak coffee, but I have several gift cards. read more

I needed to kill some time so I ended it here ordering a cafe misto and a strawberry scone. The misto was good overall. It was slightly bitter towards the end. The strawberry scone was good. I wanted a new one that was still in a those packages but the girl still gave me one from inside the counter. As result, the scone had that texture that it had been sitting to long. It basically lost its texture and was to soft all the way through. I hate when that happens. Service was friendly enough, but I would say they need to listen a little more carefully. read more

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Great, very open and spacious location with plenty of parking. I'm here on a Monday morning where you'll see students and working professionals alike. Likes: - Speedy, friendly service. - Two long benches with plenty of seating. Five sets of single tables. Single group of 4 arm chairs. - Restrooms with stalls, generally clean. - I see five sets of outlets along the outer perimeter. One underneath the main bench table. Dislikes: - Some times I see groups of gamers bringing their entire set up on the benches, which takes up a lot of space. Cheers! read more

Starbucks - Plenty of open space here! - Coffee & Tea Near Me - San Diego, California

Great Starbucks because of the drive thru though. Staff is kind and fun :) They work efficiently and usually have things in stock 5/5 read more

Absolutely had the best experience this morning, McKenna saw I didn't order right and helped me fix it. Thank you so much

I come here almost every afternoon before I go to work. Today, I worked morning and grabbed Starbucks. I understood that this location is slow, and it takes time to make the drinks. I placed a mobile order at 10:18 AM and arrived at 10:25 AM for my breakfast, and waited until 11:00 AM to get my food. I asked the young lady who made the drink about four times, and she kept ignoring me. When others talked to her, she answered and made their drinks. She did not answer me and kept forgetting me. Everyone who's after me got their drink. I decided to ask the cashier, and she was friendly and made my drink for me at 11:00 AM and got my drink at 11:03 AM . I don't complain much, but this young lady made me really pissed. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

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Taylor at this location is a freakin saint and Starbucks should do whatever it takes to make sure he stays and is promoted and rewarded for his cheery attitude and stellar customer service. I watched Taylor patiently wait on a customer who was paying in coins, gently wrap a mug for another customer and show genuine concern for whether the mug was sufficiently secured, and then he got to me and was sincerely interested in spelling my name right. All with a smile. People are wasting their lives away outside in the drive-thru and all the while Taylor is inside serving up homes, smiles, and dreams. This location should actually get rid of the drive-thru just so people go inside and enjoy Taylor. It's for their own good and for the good of mankind overall. I may start a petition. My experience was THAT good.' And the coffee was quick and tasty too. Bravo to Taylor and the Starbucks team on staff at 10:30 am Saturday, 12/18. read more

Particularly chaotic location especially between 630-8am. Exceptionally spacious inside and very clean as well. The staff keeps it remarkably clean, well-stocked and organized. The baristas do their best to keep the lines moving getting your drink out promptly. They are incredibly efficient, friendly and accurate with the orders. Definitely do mobile pick up, if you have the app. This will absolutely save you some time. Parking is exceptional. read more

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This is the closest Starbucks to my house so I go but every time it disappoints me. I don't know why I keep wasting my money here. It's never consistent. read more

Ummm, where's the vibes this store used to have?... I used to love this location when I lived over here... The girls today on the Saturday evening shift come off kinda rude... Like, tell me to go to a different location without telling me, GEEEEEEZ... read more

I used the mobile online ordering app for the first time. I was about 5 minute away and when I arrived my drink and bagel was ready for me and warm. It was dangerously that easy... The place well spaced, they checked temps, and provided hand sanitizer. Fully compliant with safety restrictions. read more

I always get excited when I'm about to head into a Starbucks, because I love the hustle and bustle and the amazing smell of fresh grounded coffee beans. However, this Starbucks threw me off a little since it was so quiet! I came here around 8 PM on a Saturday night. This Starbucks location is a drive-through, but they also have a huge indoor seating area. For some odd reason, their sizes are a lot larger than usual. Not sure if this is a new thing across all Starbucks? We ordered: -1 Blueberry scone: decent scone. A little to dry for my liking, but still not bad! -1 tall Strawberries and Creme Frapp: sour and too bland. Did Tasted like ice water and some pumps of strawberries. They ran out of whipped cream so they asked me if I could use marshmallow whip instead. -1 tall iced coffee: standard iced coffee. maybe a bit too much ice though! -1 venti S'more frapp: not too bad, sweet enough for Starbucks standard. -1 venti black brewed coffee: bland, and not "coffee" like enough. -1 mango smoothie -1 iced caramel macchiato Pros: -Friendly service! 8 of us came in all of a sudden, but they still kindly took our orders. -Quick service! I mean, there was really no one there. But at least they didn't drag on! Cons: -Maybe because they were closing at 9 PM, but everything tasted watered down. The frapps didn't taste sweet enough (coming from Starbucks?! No way...) and the coffee just tasted like hot water. Tips/Observations: -Usually I'm all about independence and traveling solo, but this particular neighborhood was a bit too much for me. A couple hundred feet away, the plaza is busy, but in this end, it is too quiet. I don't like to judge others, but there was a customer sitting inside who kept on giving me long glances multiple times that we felt so uncomfortable we had to leave. Just make sure you stick with a pac when you come here! -This should be applicable to all Starbucks, but same day refills for Iced/Hot coffee, Iced/Hot Tea is only $0.50 (50 cents!) a cup! YAY! -They close at 9 PM on Saturdays! Not exactly sure of their other hours, since I didn't see a sign on their door. Overall, I would come here again! But just beware of coming here late. read more

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I've stopped by here a few times the past week and every time I've gone through drive thru. The process is always quick and easy and the workers here have always been very friendly which I appreciate. If you need a quick and convenient coffee fix, definitely stop by! read more

The Starbucks in Bay Park is the worst I have been too. They seem to always have an excuse to close the inside as in photo, now two days in a row. I walk to this store so going through the drive through is not an option. Very poorly managed store. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

I gave this location (Clairemont Mesa + Diane) a whole months worth of the benefit of the doubt before deciding to write this, and I'd give negative stars if I could. Pre-covid, this location was my favorite; and, conveniently the location closest to me. I never had issues, I knew the staff, and there was great mutual respect. Recently, this Starbucks location has become the source of nothing but problems. I've wasted countless dollars; and collective hours, on this location. My mobile orders; that I would place well in advance, would never be ready on time. If my orders were miraculously ready in time, they were always incorrect. I talked to the store manager multiple times but nothing has changed. I work in customer service, and have for the past 7 years. I understand turnover happens, and people have bad days; but for the amount of time this has been happening: I'd recommend hiring more competent, caring, trustworthy associates, or shutting down this Starbucks altogether. I'm highly disappointed in this location. I'll be recommending other locations, or other coffeeshops to everyone I know, and warning everyone I see not to use this location. I don't want or expect anything from this, other than for this location to just do better. If it isn't abundantly clear by now, I will not ever use this location for any of my orders again. read more

This is by far one of the worst locations in Clairemont. San Diego even. The barista do not care about their customers anymore. They are rude and unhelpful. I had a mobile order for 9:16am. Come 9:26am it is still not ready. I tried to get the barista at the hand off's attention and she rolled her eyes at me and just said ,"yeah?" I told her I was now waiting for my mobile order for almost 15 extra minutes and she snarked back, "well you should expect a long wait if you order in the morning," and then turned away from me and kept making a cold beverage. Unacceptable! When I received my drink almost 5 more minutes later it was the incorrect milk. I asked her to remake it with the soy milk I paid extra for. She again rolled her eyes and started making my new drink. She sloppily threw it in a cup with milk all over it and handed it out. Again, unacceptable! I later called to speak with the manager (I didn't want to pull a Karen, but I had to in this case) and the manager told me there was not much that could be done and if I wanted further compensation to go to corporate. I never asked for compensation and wanted to just let them know what their partner did to a customer. So again, just wowzers. You are much better off going to Genesee Plaza where there will at least not roll their eyes at you. This location is in need of new staff all around or just close. read more

I placed a mobile order (Receipt #779207) and showed up but they were closed. Yet Starbucks still took the money off of my card balance! UPDATE: I went back a week later and they gave me the drink that I paid for - plus another one at no charge. i'm so glad I didn't have to escalate up 14 layers of corporate just for four dollars of stupidity. read more

We came here Sunday December 29th at 8:09 via drive thru. We ordered a peppermint mocha frap and a hot chocolate. The blonde haired guy gave us a coffee. My husband took it unknowingly sipped it and said this is coffee. He took the drink back through the window and said with an attitude "I just heard coffee". He didn't say sorry. Then he was about to charge us the difference but said "it's only $1 don't worry about it". We weren't worried about paying the correct amount- we were just wanting what we ordered. The appropriate response would be "I'm sorry! I misheard you. Let me get you that hog chocolate." We don't frequent Starbucks often but we had two bad experiences tonight at two different Starbucks. We will be regifting our gift cards. read more

I went today at 7:30 pm and they were closed again before close time. They had all their menu signs outside, the screen for ordering lights on!! Everything look normal "Like it was OPEN" since they let me there for 7 minutes without talking to me. I move forward to the window to ask. And they just looked at me and Ignored me regarding I was asking. And then they finally said. Ooh we are closed because we are short on staff. (Why the guy still had the headphones if they are closed since 6pm according to him). Short on Staff?.... In front of me I could saw 3 employees how many they need? The Manager or Franchise owner need to know this teenagers close their bussiness when they want to. This is not the first time. read more

Terrible service. RUDE people. I ordered a muffin @ the drive thru. They forgot to put it on the order. They did not offer to just add it on or ring it up. I had to park, go in and get it because my 5 year old wanted a muffin. Another time I waited 60 minutes for 2 frappuccinos because they "forgot" to make the order despite me asking about it multiple times. Every Starbucks is not equal and this one is an absolute turd. read more

Literally the best Starbucks I've been to in 15 years. It hasn't always been this way. And yes, sometimes the wait is long. It's San Diego! There are a lot of people here! However, they have great attitudes. I go to Starbucks for the consistency and convenience. Not to have my mind blown. The best thing they can offer me is hot coffee and a good attitude. These kids have a great attitude. It's always a pleasure. read more

I'm sure the drive thru experience is better since that was where the Baristas had all their focus. Stood at front of the in store line for five minutes with my daughter without ever being greeted (or told they would get to us soon) before we decided to leave. read more

This location is very central, and close by to many other restaurants and major stores. Having a drive thru is always a major plus! The drive thru is never a long wait, and service is always quick and painless, and our drinks and snacks always come out perfect! No complaints here! read more

McKenna was absolutely amazing! Such a bright and bubbly person, she really started my morning off on such a happy note. Will be returning to this Starbucks for her! read more

The website and sign on the door said they close at 7pm. I showed up at 6:48 and the door was already locked. On top of that the employee that was inside waved me off. So I called at 6:50 to ask why they were closed if there was still 10 minutes left and they had no excuse! All the employee did was direct me to another Starbucks that was open. Don't post hours if you aren't going to follow them! read more