The service was AMAZING employee were nice, the drinks were amazing. Definitely coming back! The music in the background was also great.

Absolutely love this store! Everyone here is so nice especially at the crack of dawn lol! I always look forward to treating myself to coffee & coming here read more

Starbucks - Iced vanilla shaken expresso w/ cinnamon - Coffee & Tea Near Me - San Diego, California

Love to work from here (no more than half an hour, remember the coffee shops should be for drinking and socializing:) after I ship stuff from the post-office located in the same shopping center which is usually on Mondays. The service is always fast and cordial and there is always parking available, tables available and the store is maintained very clean. Coffee drinks are always perfect here. read more

Workers were very kind. Not super rushed. Still maintained intentionality. Had great outdoor seating read more

Starbucks - Iced Chai Latte and blended matcha latte - Coffee & Tea Near Me - San Diego, California

Starbuck's coffee; everything you know and love. I like to come in here so people can see me hard at work on a novel that will never get published. Sometimes I like to think about saving the planet by forcing other people to adopt lifestyle changes that sound good but have never been proven. My only complaint is how late they are open. Nothing good happens after 4pm!!! read more

Husband I frequent this Starbucks. We've let this go in the past but enough is enough. Always order the same two drinks but found if you ask for extra whipped cream you get 3/4 of a cup of coffee so we stopped that request. Now at least one coffee has no wh. cream. Inconsistency not a good business practice. At time there is so much mocha that the last 1/4 of coffee tastes awful. Could management please rectify this situation or we will take our business elsewhere. read more

Slowest Starbucks in town. I'm one of two customers and the gal in front of me had both food and drinks in her order, They've 5 employees this morning. so either of the two employees standing around should've offered a hello, or greeting and rang up my order at the open register. Not until I gave them a WTF look and wave did they do so. I won't be back. read more

Justin was amazing! Great customer service and he really went above and beyond. Drink was great as well.

Being a regular at Starbucks in the La Jolla location is so convenient because the barista knows your exact order. However, the expresso machine broke today so I stumbled upon a new location. Even though, my first order was incorrect. The manager, Justin went above and beyond in remaking my order and providing rapid and excellent customer service. He was very kind. The only regret I had was not having enough cash to tip the way I wanted to, since this was unexpected. However, I'll be making this my new routine stomping ground. Thank You for being generous in making my morning a good one!!! read more

This Starbucks is convenient to Sprouts and the Post Office in University City. It has been a good meeting place with friends. The baristas are friendly, and the tables are spaced reasonably. What can I say? It's a Starbucks! read more

I really actually like this location. I took a bit of a break for awhile and went to the drive through one in Clairemont because my drinks had consistently started tasting different and wrong at this location. Whatever the reason, it's no longer a problem, which is great because this is the closest location to me and just down the street. Tends to be busy I side and outside on the weekends and there's a group of older people who kind of take over the patio regularly. If you plan to get a spot outside, make sure you get there before they do lol. I've actually heard them be rude to other people trying to sit out there bc they were saving seats. It was pretty funny actually. But yeah, the patio doesn't have that much space so keep that in mind. read more

June 7, 2021 at 12:20 p.m. This location has a consistent lousy customer service. I used to frequent this location since it is convenient. There needs to be more training by the employees that they do NOT confirm services offered without authorization FIRST. I called ahead and confirmed that the bag of unopened whole beans purchased was by mistake and if they can either grind the beans or exchange for the same coffee only, ground. The female staff member who I spoke with claimed she didn't tell me I couldn't exchange an unopened bag of their coffee for either grinding it for me or exchange for same, only ground. She asked her supervisor and stated the EXACT OPPOSITE of what she had told me on the phone 10 minutes prior. It was the same party I spoke with on the phone. Just sad that she would waste my time to drive all the way down there only to be told no. (Short, dark hair pulled back into bun, mid-20's) I'll stick to other Starbucks, not worth my time. read more

Excellent cleanliness, management and staff. Sense of community, care and speedy service.

Rarely can I find consistently good service in Starbucks or any other coffee venue, so often the 'too cool to be here' vibe is ever prevalent. The Starbucks at Regents and Governor, at the front of a quaint, but busy little strip mall, is different. The Store Manager sets the tone for an all accepting, all loving Captain of the Ship where anyone is allowed on board. Lana is the loving Viking mother, she is the backbone, not only of the store, but in many ways, the community. Her staff follow her, not with the diligence of coffee house employees all sharing in a cool vibe, but of employees of someone who know she has their back. This symbiotic relationship is what sets the tone for a store of good vibes, hard work, and professionalism. If I had a company looking for a leadership style to emulate, I would bring my crew to this store and just have them watch the spectacle that is Lana and staff. No matter how busy they get, no matter what challenges they encounter, they never seem to sweat it, they never break. Because at the core of every order and interaction there is a decency and loyalty we look for at any job, and in any crew. Here, I just happen to find it, in the Starbucks located at Regents and Governor. They have great internet too. read more

I stopped in this particular Starbucks because I was in the area and needed some time to kill before my next adventure. I ordered a grande caffe misto with 2% milk. The misto coffee was right on and it certainly helped pass the time away. It had that familiar robust flavor and smoothness brought on by the hot milk. I took the liberty to complete some work while I was there and their Wi-Fi worked just fine. The employees were nice and quite expedient with their service. This location offers a good amount of seating inside and outside. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Personally I think the new red cups are alright and pretty good looking. No complaints there, I think there are bigger issues in the world to get angry about. Clean environment, good coffee, but over priced. read more

Starbucks - Do these cups make you angry? - Coffee & Tea Near Me - San Diego, California

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Lana , the manager is a star. Today from across the way She was in front of Primo's she noticed we inadvertently dropped a drink from the carrier . She ran over to us picked the empty latte up read the label and went in To remake . She returned twice to us once with napkins and then brought a freshly remade drink . Who does that ? We were so touched and impressed with her awareness and kindness. I'm so hopeful the Management of Starbucks reads this review and appreciate this dedicated Observant employee read more

Welp, I'm gonna find a new 'bucks, since this demented barista just tried to Corona-shame me. I reached for a straw and as I was leaving, she sniped at me for not asking, "....with the corona virus and all..." Yes, she actually said those words. ARE YOU KIDDING ME? That's an appalling way to talk to a customer. read more

Terrible experience with shiftleader "Lana". She quick-walked to my table as I was working on my laptop, grabbed my coffee and ice water off a nearby box and hurriedly placed them on my table spilling the coffee (which came within an inch of my carry-bag). And she huffed off. I confronted her about it several minutes later and she said she didn't spill my coffee. I assured her she did. Our verbal exchange was unpleasant as she presents with a confrontive and "militant" personality. I can't imagine anyone working for her or with her. Sadly, I will never return here. Counseling and/or demotion is warranted. I will now make efforts to discuss this matter with a Starbucks regional manager. read more

My most favorite Starbucks in the area. Considering the location, it does really well. It's one of the larger Starbucks in the area - so more seating than typical. It's also a more older crowd 30's and up - quite a change from the student dominated Statbucks in the 'other' Starbucks. Baristas are super friendly and work together well - I've seen the line outside the places few times and they struggle through the chaos pretty well. I mean, I'd pop a gasket. I'm grumpy when I don't get my coffee fix. So stop ordering the Carmel latte umpachino with 60% Yak milk when you see the line behind you. read more

Horrible service, RUDE employees. Always snarky when you ask for a straw or a cup holder. You can stand for 10 minutes waiting to catch their attention (obviously waiting for a straw) if you attempt to get your own they snap at you. They all seem to be very unhappy. They purposely make a tower of cup holders in front of the straws to deter people from just helping themselves and getting on with their day. With all the crazy in the world. A straw seems quite a tiny request after purchasing a $7 coffee. read more

Drink is ok Service is no good Rude not friendly talking Loud to the customer can't believe she's a assistant manager Christina Ask all my friends stop coming here read more

Amazing Customer service. I have never written a yelp review in my life but i just had to for this. I had a problem with my drink (I ordered wrong) and they fixed it with no problem, even offered extra whipped cream and such. We also got a pastry and they recommended it warmed up and they were so right!!! Kind people, great service! Its also very clean and a nice environment, definitely coming there again. read more

It improved for a while, but it started again- business is closed at random hours Work hours at the door means nothing.

They close early all the time. It's frustrating to show up and realize that they're not observing their business hours.

This Starbucks is close to my buddy's house, that's the only reason I would ever go there, convenience. How long does it take take to get an iced coffee together? Or a drip coffee? It shouldn't take THAT long. I don't know if it's the coffee they're using or how long its been sitting in the fridge/pot but the coffee is way too bitter. When I go to this Starbucks I always get my drink in a cup that is one size smaller so I can add a lot of milk and Splenda. I don't expect much from the Starbucks chain, hence, 3-star review. read more

Say it with me now: I shall not qualify my review. I shall not make excuses for writing about a Starbucks. No matter how tempted I am to beg the masses for mercy, I Shall Not Do It!!!! This location is very... meh. It's small, not well-lit, and FREEZING. When I say freezing, I mean, the management says things like, "Yeah, we hear that all the time. We just don't have any control over the thermometer." Eh???? There are a few tables outside, but it's located in a parking lot, so there really isn't much of a view. Plenty of other cute cafes to choose from, m'friends. read more

I wanted to thank Melissa for being so kind and generous in helping my daughter. She loves the cake pop and the pink color made it even better. Thank you read more

This is my favorite Starbucks in San Diego. It's walking distance from my home and the staff is really friendly and nice. I typically do the mobile order and the staff always has my drink ready on time. They thank me by name and it's one of the reasons why I like coming back. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Perks, which is a cafe located at UCSD, serve black coffee that tastes burnt (such remark has been echoed by my friends as well). This is how the black coffee at most Starbucks tastes like as well. Something is amiss. I don't mind dark roasted coffee but the burnt taste is hard to overcome. The vanilla latte here are slightly to really watery, depending on which barista makes your coffee. I think this is a weird gap - to go from this intensely burnt tasting black coffee to a sweet and watery specialty drink. I wish they can find a balanced ground, especially because the ubiquitous nature of Starbucks is so convenient. But alas, for the mean time, I will have to drive out of my way to go to Peet's for their vanilla latte. read more

This Starbucks is always changing the interior and it is nice at times but if you're looking for familiarity then don't count on it. That being said it's still a Starbucks and you will find all the green and caffiene your heart desires. I like working here because it is not over-crowded like other starbucks and there are lots of options nearby that you can grab food if you are sititng in for the long haul, I know you bloggers/book writers love sititng in Starbucks. I'm a fan because the customer service is consistently on par and the location is near the 52. Check this Starbucks out for a place to work/meet/read/blog and then yes get coffee. TIP: You can also sit outdoors as there are lots of options, I say this because the seating is in an L shape where you can find a bit more privacy and quiet on the parking side of the store. read more

I don't make many comments on social media but I have to say that Lana, the Starbucks store manager is the most welcoming, personable manager I have ever met at a Starbucks. I don't live in this community but she made me feel right at home. I see that she has an impact on those who do live near by as she greets most all of the costumers by name and with a friendly smile. read more

I'm here on April 18th at 936am. The crew is crushing it. This is not out of the ordinary, they are simply the best. I go to a lot of Starbucks, it's my lifeblood next to beer, and I always have great tasting drinks from this bunch of baristas. They are friendly, fast, and brew the best in town. Keep it up, y'all!!! read more

I placed an online order, only I sent the order to Coronado instead of Governor drive. Andrea insisted on replacing my order without charge. A good deed that was truly app read more

I have to agree with the last reviewer, this place is awesome! It's super close to where I live, the baristas are super nice, and they remember my name (and I've only been going there about a week). The staff also don't make me feel bad when my drink isn't right. They apologize and remake it again. The reason I decided to review this one in particular was because last night I went in with my mom and not only was the staff super great to me, but also to my mom who they hadn't met before. read more

My coworkers and I place online orders for coffee travelers for work events and meetings at this Starbucks. Staff are friendly. Orders are always ready when we cruise by to pick them up. Thanks Starbucks! read more

Hey, it's a Starbucks, so you probably are well aware of what's inside and what's on the menu. It's a perfectly normal, standard Starbucks as that goes, and there is some outdoor seating available to boot. What makes this particular Starbucks worthy of a fourth star, in my opinion, is that they have some of the absolute friendliest people on staff here I've ever seen working at any food serving establishment. The shining star of the morning, which is when I tend to get there, is Lauren. She has an unbelievable memory, and if you go there more than a few times she'll know your name. If you have a consistent drink order, she'll probably remember that too. She'll joke around with everyone in line, and leave you feeling positive about the day ahead, now that you've been greeted with a smile (and by name) and handed a big ol' cup of caffeine. read more

This place really ticked me off today and the "manager", IF that really was the manager needs to go back to training. First of all, I ordered a Grande Latte at childrens temperature. This latte plus a sugar plum danish came to $7.60. (Grande Latte $4.45 + Danish $3.15). When the barista served it to me she gave me a tall and had to take it back to make the right size. I took one sip and burned my mouth on the scorching hot drink that I had specifically requested at....what? Yes, childrens temperature! I was very annoyed and went back for a refund, which they tried giving me back at the tall price. I had to ask her if she recognized a grande sized cup when she saw one. If I had given this hot ass drink to an actual child who'd burned their mouth, I'd be doing more that just writing a one star yelp review. read more

I'm not sure why customers have to be treated with such disdain. We are not asking to be served a dismembered baby or puppy. Politely asking for just plain coffee. read more

I ordered 60 cups of coffee to go and this Starbucks got it right! Hurray for the staff! I chose this Starbucks because it's close to a brunch that I was invited to. I had volunteered to bring the coffee. The Starbucks staff gave me good advice about my options. I chose to order 5 to-go containers which hold twelve 8-ounce cups of coffee per container. I ordered the coffee in advance and chose to pay in advance, and it was all ready when I came to pick it up, along with the cream, cups, and sugar. They got the order exactly right: 2 containers of decaf and 3 containers of regular Sumatra coffee. I chose 5 smaller containers instead of 1 larger container because the smaller containers have insulation which keeps the coffee hotter longer. Also I wanted both regular and decaf. Indeed, the coffee stayed hot for 2 hours until it was gone! It tasted fresh and just the right strength. When I picked up the coffee there wasn't any confusion, and a staff member helped me to load it in my car. I can highly recommend this Starbucks on Governor drive! read more