Cancel

    Search

    STEP Moving & Storage

    4.9 (379 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    95%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing & availability.' Terms apply. Learn more

    Services - STEP Moving & Storage

    In-state moving

    Out-of-state moving

    STEP Moving & Storage Photos

    Portfolio From The Business

    Sponsored

    Recommended Reviews - STEP Moving & Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Moving truck
    Chuck E.

    Step Moving arrived on time and didn't slack off like other movers. They did a great job moving all my furniture. I would definitely use them again.

    The smudge that wasn't there before.
    Audrey G.

    I hired them for a one bedroom move. They were pretty quick, which was nice and the only reason they have even 2 stars. When they arrived to the new location, they wouldn't unload until I paid, even though the job wasn't done yet. They said they were charging for 3 hours, which was the minimum. They were unloading and there were 2 of their wardrobe boxes left unpacked. They said they were thinking about leaving the boxes, with no charge, or if I wanted they could unpack them. I asked to have them unpacked. They went back outside, I thought to continue unloading, but no, they left without saying a word and without unpacking the two boxes. After they left, I was unpacking and moving boxes out of the way, and saw my couch. Before they brought it over it was clean, it arrived dirty and had dirty hand prints and a large smudge of something. [[HIGHLIGHT]]I contacted the company on yelp and sent pictures. They said they would talk to the team and get back to me. I messaged again after a week or two to follow up and no response.[[ENDHIGHLIGHT]] Very disappointed, can't recommend.

    Super professional and excellent movers and packers. [[HIGHLIGHT]]Would totally use again !!! They're GREAT!!![[ENDHIGHLIGHT]]

    Hoisting services
    Babak G.

    [[HIGHLIGHT]]Allan and Johnny were amazing!!![[ENDHIGHLIGHT]] We had a last minute urgent need to hoist a furniture up to the third floor, from the moment I contacted them, to the straight forward flat fee quote to how quickly they came out and how carefully and perfectly and fast they finished the job. 1000% recommended!

    Wayne and his crew did a great job moving us in to our new home! They were quick, efficient, and upfront about all the costs. I'd definitely use them again for my next mo

    Large furniture pieces
    Denise B.

    [[HIGHLIGHT]]I requested an in state move an they were great![[ENDHIGHLIGHT]] Space Y Moving was able to get everything loaded an delivered to the storage within 5 hours for a very reasonable price. [[HIGHLIGHT]]Thanks so much for your hard work![[ENDHIGHLIGHT]]

    Movers that helped me
    Sam S.

    Hired Space Y Moving to help me move some furniture I purchased. Rate was a good price and the contract had normal fees for large items and double drive time rate etc. The two men Dennis and I believe Antonio were very nice to me. They finished the job in the same time I anticipated so they were efficient. One thing I will complain about is that they would not assemble my bed without trying to charge me additional money even though the contract stated disassembly and reassembly of non appliance type items. First they said they'd assemble it for $400 which was insane when I said no id do it myself he tried to say he'd do it for $100. Not sure why I needed to pay additional money when the contract stated assembly but I declined and built it myself. Took me less than 40 minutes to just screw a couple bolts and slide slats in by myself. Very scammy. Although the rate was good and service was fast I don't appreciate them thinking they could scam me into additional charges when the service should've already been provided. [[HIGHLIGHT]]If you do book with them just double check your contract and verify they're not trying to charge you extra.[[ENDHIGHLIGHT]]

    Damaged Television
    Harriet B.

    [[HIGHLIGHT]]Firstly, they pressure you into writing the review when they're there at the end of the service.[[ENDHIGHLIGHT]] Do not do this until you have checked all your belongings! And it's clearly why they have such great reviews. Initially, I thought these guys were great! Arrived promptly, started to load. Then the slow down happened... they wasted significant time dismantling furniture. They do didn't bring their own tools (or were out of battery) to do this. I was watching the clock, hours on hours. It took over 8 hours to move a 2 bedroom apartment from the ground floor. I paid for their lunch break, inclusive of food, and all this was added to the cost, and didn't complain about it. Here comes the fun bit. Upon arrival to my new apartment, the tv was unwrapped, so assumed it was fine, until it wasn't and there was clearly damage. [[HIGHLIGHT]]They have been less than helpful in resolving the matter, so avoid Space-Y movers!![[ENDHIGHLIGHT]] There are plenty of other moving companies to go with in LA, I would suggest you use them instead!! *UPDATE: reported the issue the morning after the move, so as the lead Jake suggested, a timely manner was done. Do not listen to them.

    Solid work!!!
    Richard B.

    A++++ movers! Quick strong and so kind! They carried my 400 lbs treadmill! Great work!!

    Dr. Elissa S.

    Update: 3/25/2025 After my initial experience, Jake reached out to make things right, and I truly appreciated it. It's clear that this company stands behind its services and values customer satisfaction. If you're going to use them, know that you have a 100% guarantee. That level of commitment is rare, and changed my perspective on their business.

    Space Y team after a long 8+ hours of hard work!

    See all

    Review Insights

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A. S.
    1
    55
    53

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of DK R.
    7
    86
    25

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sara H.
    0
    112
    10

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 1
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Loretta C.
    4482
    1169
    43563

    3 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 7
    Thanks 3
    Love this 9
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    I recommend this moving company. They have great service, fast and friendly. The whole move was very efficient and had good communication.

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Eric and his team are great and efficient. Definitely recommend and will call them when I move again.

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joey J.
    66
    14
    22

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steve L.
    419
    11
    1

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 1
    Thanks 2
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Erik J.
    109
    25
    15

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kyle B.
    123
    2
    2

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alejandro C.
    373
    16
    167

    3 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mariel W.
    507
    98
    24

    3 years ago

    Business owner information

    Photo of Zane M.

    Zane M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 10

    Ask the Community - STEP Moving & Storage

    Hello, we have a large space that we would need help moving, what is the size of the truck?

    Hi Jose, thank you for reaching out. Our truck is 26 ft big box truck. If you have any other questions let me know please.… 

    View All 2 Questions

    Review Highlights - STEP Moving & Storage

    Alan and his team did such an excellent job my husband and I are so incredibly grateful for everything they did.

    Mentioned in 60 reviews

    Read more highlights

    SOS Moving

    SOS Moving

    4.7
    (1.6k reviews)

    From start to finish, Armando and his team exceeded every expectation. They were incredibly…read moreprofessional, punctual, and worked extremely hard throughout the entire move. They handled all of our furniture and belongings with great care, and everything arrived at our new home in perfect condition without a single issue. What really stood out was their work ethic and attention to detail. They went above and beyond to make what could have been a stressful day feel easy and seamless. They never cut corners, communicated well throughout the process, and treated our home and belongings as if they were their own. If you're looking for movers who are reliable, efficient, and genuinely care about doing a great job, I can't recommend Armando and his team enough. Thank you for making our move such a positive experience!

    DO NOT USE THIS COMPANY!!!! By far the worst moving…read moreexperience of my life. This company was subcontracted by American van lines to fulfil our contract with AVL. To make a very long story short, we were verbally promised delivery within 7-10 days, latest was July 10th, of the pick up date. That did not happen. They even blew past the 20 day delivery window in the contract. Our delivery did not show up until July 27th. All the while we were receiving harassing texts demanding the rest of the payment or else they would turn around. And when the truck did finally arrive, only the driver was present to unload it. We paid for loading and unloading services and were basically left on own with the driver to unload. I have a physical disability and was unable to help, so my partner bore the burden of five grueling hours of unloading a 26 foot moving truck with the driver. We contacted the company after an hour or two passes and still no other movers arrived and were told that, in fact, they WERE there! They even argued with us saying that the movers confirmed they would be there in 45 minutes, 2 hours ago. And yet. No movers. Also the driver used a slur in front of my partner and I about a group of people that I belong to. Absolutely disgusting.

    STEP Moving & Storage - movers - Updated August 2026

    Loading...
    Loading...
    Loading...