My wife went to do 5k maintenance on 5/11/2026. 1. Service…read moreadvisor promised that maintenance would be done within 1 hr but it actually took 3 hrs. The person kept lying that "service would be done in few mins" 2. Service rep incorrectly assumed the car was from a rental agency. 3. After maintenance, the car was sent to car wash and the car got "lost" and advisor spent 1hr finding the car and finishing the wash. Was eventually told that the car in the service line never got in the queue for wash. 4. Also noticed a wrong key was handed to another customer. Absolutely chaotic management and gross service. Will complain via survey as well as Engagement Center about this place. Will NOT return after 10k maintenance

I've been here several times so I'll break this review down by department…read more Sales: I was in the market for something different and was in between a BMW or a Lexus. It's been 6 months since I purchased from here and I continue to love my new ride! Nate guided me, step by step, throughout the entire process. He listened to what I wanted and respected it. He was not pushy and didn't try to upsell me on anything. He is extremely patient, knowledgeable, and friendly. As everyone knows, purchasing a car takes some time. Nate checked in on me even while I was talking with other departments (finance, IT, etc). At one point he got me food from the food court to make sure I wasn't getting hangry, haha. I traded in my previous car and got a very fair price. It was the highest bid when compared to other places I've been to - BMW, Mercedes, Tesla, Honda, and Carmax. I highly recommend seeing Nate if you're in the market for a vehicle. No BS and no headache, he's great! Tip - if you purchase a brand new car from here you get a complimentary 6 month service check in (tire rotation and full inspection) and your first year oil change. Loaner and Service Department: When needing a loaner Carlos provided me with excellent customer service. He thoroughly explained the process of borrowing a car and also offered to show me the features of the car since I was not familiar with driving a Lexus previously. He's very friendly and kind! During my 6 month service I had Marvin as my service advisor. The process was easy and quick. I opted to grab food from their cafeteria and he found me once my car was done being serviced. Throughout my apportionment I was receiving text msgs and videos of the status of my car. I found that to be very helpful. Car buying can be challenging but Carlos and Nate really made this process easy and enjoyable for me. I'm extremely happy with my decision on joining the Lexus family!

The worst Service Center customer service ever. Extremely disrespectful of their customers, not…read moreaccommodating in the slightest for their customers schedules and needs, and does not communicate timely on vehicle or parts status. Was told that AWD wasn't actually useful or necessary and that there wasn't urgency to replace a part that was causing my 2025 vehicle with less than 4k miles a service error that restricts AWD from engaging. Will not buy from or recommend Jennings Chevrolet.

I had to wait two days for an appointment for an oil change and was told I could wait for my car…read more After getting several reminders for my one o'clock appointment I was 10 minutes early. I was told we are jammed, not enough mechanics. I couldn't wait and left the car. Tech said if you don't hear from me by 4 then call me. I called and did not get an answer.. At five he called an said your car is ready. Good thing I didn't wait. That was my first experience with this dealership

It was a pleasure working with the team at Glenview Luxury Imports in buying my Audi Q8. Brandon…read morewas a real pro and made everything very smooth. He was very knowledgeable and informative. Came back late in the evening to sign everything and they made it go really quickly and detailed the car just in time for me to drive it home. They have an amazing selection of cars there and look forward to the next one.

The service was not good at all. I waited over 30 minutes to get my car after a repair because they…read morewere busy with another customer. If they are that short staffed they shouldn't be in business. I also didn't trust the diagnostic evaluation at all. I'd be careful about doing business with a dealership like this one. I would never recommend this shop to anyone.

I purchased a vehicle from this dealership on 2-26-26. Inquiring about the truck & setting up the…read moreappointment with the salesman was easy. The salesman, Robert, was not pushy or aggressive with a lot of unnecessary contacts between the few days in between the inquiry & the appt. Robert the salesman & Kevin the manager worked with me & my budget . The whole experience was very positive. I recommend this dealership.

STAY AWAY!!! Warning!! Brought my 2019 Jeep Cherokee…read moreOverland for an oil change and to have the ABS light sensor addressed. After an hour in waiting area (expected) service tech comes back and tells me that there is an oil leak (gasket) AND I need to replace my four wheel drive. $7985 estimated for repairs. They could have it done within a week if I leave it. Thanked him for the recommendation but I would take the vehicle back and schedule another appointment. Received car back and ABS light STILL lit up. Not even addressed. Called dealership as I was driving home to tell them the light was still on and was sent to voicemail. Never heard back Brought car to two ASE Certified mechanics who both came to same conclusion. No oil leak (drips from oil change) and four wheel drive is perfectly fine outside of recommending fluid needs to be changed. This was three years ago and engine is running perfect and have engaged the four wheel drive numerous times with zero issues. Fast forward to last month, Jeep needed suspension work (indicator light) addressed. Three mechanics all said that I needed to take it to dealership. All I could think of when each said this, don't trust Fields. Finally found a mechanic that fixed it. Happily paid him $4K as I knew he would not try to make a fast buck and was honest with me.Trust matters in any transaction not dollars. If Fields even reads this review, last four digits of my vin is 1917 to fact check my last visit and your recommendations. Beware of doing service business with this dealership.

Bought a 2024 Ford Expedition Limited from Marc at Bredemann today. I applied for financing this…read moremorning, was contacted within an hour and set up with a salesperson in another 15 minutes. Told them I was buying an expedition from them or someone else today and informed them of others available in the area. I went in and saw Marc, got a quick appraisal on a trade in at kbb fair value and a little off advertised price at a great rate on the expedition. Was in an out with a new car within 2 hours. Easy to do business with and no bs you get from some dealers. Marc Kuperman was professional, timely, and fair. Overall good experience.

I got "the works" which was a check up and oil change, and fluid top off. They failed to do the…read morefluids as well as missed an electrical issue on my car which should have come up on an inspection. I've tried to call multiple times to ask about this and could not get anyone to answer or return a voicemail.

Tim B, George and Ira were very professional and easy to work with during the purchase of our 2026…read moreAviator. We received a good offer on our trade and a great deal on our Aviator. It was such a stress free experience. Thank you! I completely recommend .

Napleton Lincoln in Glenview was very professional and overall a great experience. Thank you…read moreservice department! Fixed my car efficiently and also provided a loaner car.

Our sales rep, Emely Alvarado, was very pleasant and knowledgeable. There was no pressure from…read moreEmely. She answered every question we had and smiled the whole time we were there. I will not buy a car from any place else. Great, friendly employee. Very helpful. A very pleasant experience. 5 Stars!

If I could give a lower review than a 1, I would. The only slightly redeeming factor of this…read moredealership was that they had snacks. Our sales guy, Herb, was all folksy and started out by giving us a quote for a car that was $10,000 higher than the one we were looking at. Based on our reaction, he brought another quote at full MSRP for the car we wanted. Then he started insulting our trade in. I never have understood the tactic of insulting your customer. He told us that the car was shot, the service manager didn't even want it, and they would give us $300 under the price Carmax had quoted us. Or we could sell it to Carmax, and he would pick us up. I brought up the almost $300 in sales tax we would lose, and he waved it off as not a big deal. Hmm, $300 was a big deal when they couldn't even deduct a penny from the list price or when they were deducting it from the trade in value. Then he sent over his sales manager, who started in on who knows what. We asked for our keys and left to go back to another dealership where we bought a car. This was actually the second time because we came back thinking we'd give them a second chance as the first time was Memorial Day, and they were busy. We thought that maybe the intern or new sales person had sat us down at a computer and told us to order the car we wanted was an anomaly. I believe in second chances, but in this case I would recommend that you don't even give them a first chance. There are a lot of other Hyundai dealerships.

Jennings is a great dealership. I got my Taos there and everything went very smoothly. Dariusz…read moreWitek went way over the top with me in every way. He is just great.

Many dealerships, and their service departments, get ragged on AND trashed, and deservedly so…read more However, my experience with Jennings VW left me rushing to share how wonderful they were. About a month and a half ago, some lowlife stole the catalytic converter and attached 02 sensors from my vehicle overnight. I had the converter and sensors replaced at a shop through my insurance, but my Check Engine came on afterwards. The sensors were replaced first with aftermarket parts, then a second time with OEM parts, but the light kept coming on each time. My insurance authorized me to take it to the nearest VW dealer so they could diagnose the issue, and that dealer turned out to be Jennings VW. THANK GOODNESS!! I called and scheduled an appointment, and when i arrived, Michael was there to get my info and have my car looked at. He was incredibly, *incredibly* polite and friendly, and kept me well informed the whole way. I had never been to Jennings before, never purchased a vehicle from them, so it's not as if i was anyone special. I was just some random dude needing an issue diagnosed, but i was treated like a VIP customer who had purchased multiple vehicles from there. Michael explained everything to me, gave me a timeframe on how long the parts would take to arrive, the install time, etc, and i left my car. I picked up my vehicle today, and everything is in working order, just as i had hoped. I cannot sing Michael and Jennings VW's praises enough. If onlymore dealers could be as friendly and professional as Michael and Jennings VW, then