I've eaten at Sultan off and on for about 15 years now. It's not much to look at from the outside, and it's literally a hole in the wall but the food is very good. As a matter of fact, the food quality and variety has improved dramatically ever since Alex (The owner and head chef) bought it a few years ago from the previous owners. Alex used to be the head chef at a place down the street from Sultan, and he brought over some of the menu items with him (Such as the Chicken Pesto Sandwich), and he also added burgers/Mexican food to the menu. They get very busy during the day so I would say call in your order early whether it is for pick up, or delivery. Not much room inside to dine in but if you do, be ready for cramped quarters. Sometimes you may experience what I like to call "partial attention" when ordering over the phone. They'll be taking your order while simultaneously taking the order of someone in the eatery. To some it may seem rude, but I don't mind, as I understand that they are very busy and limited on staff due to space constraints. All I know is that they do their best to get you some really good food and that's enough for me :-) Right off the bat, my favorites are: Breakfast: Cheese Boreg Manakhis Spicy Boreg Lebni Sandwich (Mediterranean pasteurized cheese spread) Halloum Cheese Soujouk & Egg (Mediterranean sausage with egg) Lunch: 1/2 chicken plate Shish kebab (chicken and /or beef) Combo kebab Shawarma plates/sandwiches Falafel plates/sandwiches Pesto Chicken sandwich Chicken Press read more

Divey, disorganized & chaotic. The woman taking orders was simultaneously juggling incoming phone calls, yelling at employees in some other language, sorting through stacks of to-go cartons piling up next to her, and tending to impatient clients in broken English .... with mixed results. We ordered in person and paid, but our ticket somehow got lost between her and the cook just a few steps away. After noticing us waiting for a rather long period of time, the guy behind the counter asked what we ordered. A few minutes later, he asked again. And a few minutes after that, he asked again. Luckily, I was on jury duty and had a 90-minute lunch break, but even that was a close call. But then the food finally arrived, which is most important to me .... I'll tolerate service issues if the food is solid. It didn't disappoint ... everything was delicious and well-prepared, definitely on-par with (or even better than) Zankou Chicken, but less expensive. As disorganized as they are, the people running the joint are friendly. The place itself doesn't really have any ambiance, but it's perfect for Downtown workers to take lunch back to the office. Definitely phone the order in in advance though, and make the woman repeat it back to you so you know she got it right. read more

This place has great inexpensive food plain and simple, Alex the owner is really nice and truly works his ass off. There are few things in life that are better than middle eastern chicken dipped in a great hummus wrapped in a pita....mmmmmm! The veggie plate is also great, The eggplant sauce is to die for. Calling your order in 10-15 minutes before you get there will eliminate any service problems. read more

This place is not what it once was. The chicken is dry and the check out girl makes you wish you never came in the first place. Alex is still awesome, friendly, welcoming but the bickering with employees doesn't feel right and made me feel uneasy. read more

Sultan Chicken - Sultan chicken and Alex at the grill~ - Middle Eastern Near Me - Los Angeles, California

Order from here probably once a week for lunch. Their rotisserie chicken lunch special is very good, pretty much always order that. It comes with garlic sauce like Zanku chicken, but they almost always forget it. Their hummus is also very good. The rest of their food is just ok, including the skewers. I had the hummus ful one time because I had a craving for it, it was the worst I've ever had. The burger was also very bad. Stick the half chicken lunch special. Their breakfast is also pretty decent. Delivery can take a long time if you order between 1230 and 130 read more

I work for a corporate catering company called Fooda that does popup restaurants. Needless to say I've tasted a lot of different local offerings from countless local establishments. Mike is truly the Sultan, and master of his craft and run's an amazing operation in downtown LA. It's a must visit if you're looking for delicious, authentic cuisine at lunch. Reasonably priced, smells great inside, sit at the counter. It's a true family operation and they put a lot of pride into their dishes. It's unassuming from the front, you might walk by it unless you're across the street and spot the awning. It's between Hill and Broadway on sixth. Quick service, throws a delicious salad, pickled beets, seasoned rice and hummus with a bit of olive oil onto every platter. You will bee full for sure. This is a place to keep coming back to. Great for catering as well! Thank you Alex! read more

Have lived in DTLA for 8+ years and am now kicking myself for not trying Sultan sooner. Got the combo meal. Meats well-marinated and flavorful. Hummus good but not garlicky. Huge whole wheat pita (though i prefer white) but obviously fresh (and better than I thought--actually ate that first). Rice compliments it all, and isn't overly oiled/greasy (at some places that's how the rice has any flavor). The meats come out & are grill -cooked in front of you, so it takes some time. If you're in a hurry, order ahead. The places where you can get honestly good, fresh food at a reasonable price in DTLA have all but disappeared. Prices very good here and you seriously get a completely full 3-area styrofoam container of food. For medium eaters, easily 1.5 meals. Don't be put off by the well-used strip mall feel of the place. There's a reason why they aren't focused on that -- it's because they're too busy constantly getting orders out in a part of town that knows how that kinda food should taste. They are usually open a bit later than they're stated hours, so call before you assume they closed. read more

Great lunch spot in DTLA. Food is great and orders come out fast. Their chicken is very flavorful.

That Roasted chicken is the truth. Definitely go pick it up as the delivery took an hr & 45 min. Really wish they would stay open past 5pm so I could order Sultan Chicken for dinner. :::Updated:::: Changed review to 5stars as they deserve it. Been coming here for 5years and this family business is a true gem. Alex and his sidekick younger brother(not actually brothers) cook up some amazing dishes. read more

The good - The food is tasty and good. - Portions are generous - It is cheap and that is good for the pocket xD - The combo kebab plate is the best for me and #2 will be the veggie plate The Bad - It is a small place and the looks are just OK - Customer service is not awful but not great either read more

I was looking for a good middle eastern styled restaurant and found this one through yelp. I would have to say that it definitely hit my craving and I will be returning to this mom and pop shop when I'm back in downtown. I would recommend this place to everyone. Didn't give it 5 stars because I've had better and although the food here was good, the place where I've eaten before clouded my judgement. ( It's also very small for dining) read more

I usually get the half chicken plate-well done-with cabbage salad, hummus and garlic dip. Delicious! read more

Sultan Chicken - Half chicken-well done with cabbage salad and hummus - Middle Eastern Near Me - Los Angeles, California

Sure wish I can give them more and I might as soon as they find a chicken bigger than a Quail! I ordered the 1/2 chicken with the sides and I have to agree with Marcelino A. in regards to "the sides left a little to be desired":( I had to try it, but I sure ain't going back! read more

I love Sultan Chicken! absolutely the best middle eastern food ive ever had, i feel like im back home again. everythings homemade which i love ! thank you sultan for the fantastic service and food love you guys !! read more

Nothing better than working near Sultan Chicken, I have been a regular customer for quite a while, the food never disappoints! read more

The Diamond District. Downtown - LA. The name alone seems as though this area of downtown LA is shinier than the 60th Celebration at Disneyland~! Alas, it is not. If you dare to walk through the area while shagging off beggers, looking away from people changing from nakedness into clothing, carefully not stepping on human feces on the sidewalk, etc. etc. you will come across Sultan Restaurant. Clearly more setup for delivery than dine-in, though there are several tight set tables for your dining pleasure, it is my belief that the people that order from here on the regular may not do so if they saw the conditions in which their food was prepared. The entire hole-in-the-wall restaurant is dated and uncleaned. With old grease dripping down from the exhaust above the grill onto the scribbled out menu board, to the sweat dripping from the cooks brow, it is a cautionary eat at best. But that is just what I did. I cautiously ate. I had less than an hour to be back at an appointment that if I had gathered my car from the parking garage, driven somewhere trustworthy, ordered and eaten, then returned back, I surely would have been late. So I dove in. I ordered a chicken sherwarma that would add fifteen minutes to my wait. I'm okay with that, that leads me to believe it will be freshly made. I order my sherwarma and grab a table next to the wall mounted air conditioner as I watch passersby outside the window stare as they pass and find myself reading dated newspaper clippings from years ago about how great the restaurant was. Thirty minutes later my order is called and I pick it up. Now, I don't want to say it was small...but it was slender. Wrapped tightly the pita was nearly crisped to a point where no fluffliness remained. The chicken was dry and nearly tasteless though it was saved by a light coating of sauce. All-in-all I am glad I experienced this place along with the area, but if there is no dire need for me to return, I don't see myself seeking out its stomach filling recipes any time soon. read more

The food portions are perfect. The chicken kabobs are so delicious and has flavor. The price is reasonable but for most would be expensive. Even though their customer services is 1 star. I still will order my lunch and eat there for takeout because I love the food. Please make sure and call if your order has been prepared before going their. I almost waited over 45 minutes after I had asked several times if my order was ready and they kept say yes yes but it wasn't. read more

the food isn't bad but they try and charge you a dollar for a thimble of hot sauce. you're better off saving your tip to buy the hot sauce. kind of cheap. read more

We love you more than you love us! There's always a sigh after someone says "THE SULTAN", and there's a reason why... Looks may be deceiving from the outside and the area but you'll forget about it when you have a mouthful of hummus and a shwarma in your hand. The food is delicious! Reasonable and the people who run this place are so warm and friendly! Bring a pillow and a blankie for the post SULTAN food coma. read more

We asked Alex to cater a company "not-so-ordinary Taco Tuesday"...AMAZING! Our menu came with generous portions of meat (barbacoa, chicken and beef), cilantro, onions, mango salad, pico de gallo, tomatillo salsa, tortilla, chips, spanish rice and beans all flavored to perfection. Each distinct in their flavors and not overpowering. Delivery was prompt and served with a smile. From the Greek Isles to South America...what other cuisines are available...only time will tell! Highly recommend you come and feast on the fantastic food! I also recommend you call your order ahead of time so it will be ready when you get there. read more

Have always eaten in. Have avoided the lunch rush. This is a family business, and sometimes they argue. However, I've never had a bad meal here. And the staff has always been helpful. I'd like to explore the whole menu read more

When you're in need for falafel those hard working guys are always there. read more

Sultan Chicken - Because falafel is life. - Middle Eastern Near Me - Los Angeles, California

Been a customer for the past 15 years the food is great.... But thet are so packed that in a month is the second time that they have misplaced my order and when I try to pick it up they don't have it ready...the gentleman in the checkstand have always been very kind with the customers unfortunately can't say the same about the young girl......as a customer of 15 years you bet I really deserve a great service an a soda is a minimum you can offer better yet offer better service..... read more

Very good good food a must try, it is n a food court area in downtown, the chicken was tender and the vegetable are very good, I love Mediterranean food and I do recommend :-) read more

This place has the best rotisserie chicken in downtown, it easily rivals Zankou, and they also have a garlic sauce that is comparable, although not quite as good as the better Zankou locations. Hummus is actually better in my opinion, more authentic. Even better though, are the daily specials Chef Alex whips up, just ask him what they are, truly some amazing dishes. The kebab is great also, and they have some tasty fries, although I usually just ask for extra cabbage salad (delicious!) to cut the carbs. Seating is limited and cramped, and the whole place is unbearably hot in the summer, so I usually order to go. Just call ahead and they will have your order waiting for you. read more

Wow, im reading the reviews on here and am amazed at what passes for Arabic food these days. 1st the women below me walked in with her dog (HEALTH DEPARTMENT). The foul (garbanzo beans) is straight out of a can along with the humus and warig aneb (grape leaves) ( dont believe me check there garbage). I think the service is terrible and the guy is so rude, but i would gladly put up with that if the food was somewhat decent however its not. If you think this is good Arabic food you obviously have not eaten anywhere good, i would recommend one but have not found one yet. read more

Friday lunch take-out. veggie plate ($7.50 before tax): 3 falafel, hummus, baba ghanoush, pita bread, tabbouleh, salad, tahini. Tasty food, filling, reasonably healthy (a bit salty though). High turnover at this tiny place, staff were friendly. read more

Sultan Chicken - Veggie plate, $7.50 - Middle Eastern Near Me - Los Angeles, California

First time using Yelp Eat24 and first time ordering from this place but only after making the order did Yelp notify on its email that it's going to take an hour. I called the restaurant and they confirmed that it would take that long so I just canceled the order. Lo and behold, my credit card still got charged. Yelp Eat24 is no help to refund the money as they said they would still have to confirm with the restaurant and get back to me the next day. It's been a week and until now, no news from Yelp regarding the status of the dispute. Lessons learned: Yelp Eat24 does not provide consumer protection to its customers and DO NOT order from this restaurant. There are other options in the area that provide better food and customer service. read more

They literally give you left over disgusting greens in your salad. They never bring you the sides you ask for. They take over 2 hours to deliver your food from a building away. They are so rude when you call them. I called them and asked why my food hasn't been delivered after 2 hours and they say "because you wanted your chicken well done" and they hang up the phone. Really? or they say because "you just ordered a salad and we are very busy" Well, I'm sorry that you have a salad on your menu and rather service customers who want to spend an extra $3 on their food. So unprofessional and very terrible service. read more

This restaurant is over rated. I did not like their food. I ordered the chicken kabob and half chicken plate. The chicken kabob is so so. I will not buy from here again. It doesn't taste like authentic. It tasted like too much grilled. I don't know why a lot of people are ordering. Maybe it's for you to find out if you like it or not. read more

This is the best rotisserie Mediterranean style chicken in all of DTLA - maybe all of Los Angeles, I don't know. Cooked to perfection, with a side of this amazing garlic spread, hummus, and one of those flat breads. Even the rice is great. Mix them all together or mix and match. Do yourself a favor next time you're looking for a quick lunch downtown, and go here. Don't be put off by the appearance. It's small, old, seems sketchy, but it's not at all. Just no frills, and the chicken is the best, and you get an entire half of a chicken! I hear they have other food also. read more

Unorganized, bad customer service. Takes forever even if you call ahead. After waiting forever, my order was wrong and instead of apologizing, they yelled at me! This seems to be a common thing here after reading a lot of the Yelp reviews. Very poor customer service. I'd rather spend my money where my business is appreciated and the service provided is efficient and friendly. read more

YES! good food in downtown LA! this place is a frickin' gold mine if you work/live in downtown, because it offers some seriously authentic Armenian/Lebanese food. the meat tender, the hummus fresh, the salad a great compliment to both! the lady behind the counter is super nice, and the guys in the kitchen are busy cranking out great kebabs and slow roasted chicken non-stop. one downside is that the inside is kind of cramped and the seating kind of limited. do NOT hesitate to try this place out. i recommend it to anyone that's looking for a place to grab moderately priced, tasty food. read more

Great food... Awesome Customer Service... They are all Womderful especially Anita, Anahit, & of course Chef Alex & Ruben. read more

Sultan Chicken - Superb lunch special today - Middle Eastern Near Me - Los Angeles, California

I walked from work thinking it would be a quick stroll, it wasn't, but worth the mini trek. Definitely preorder if your're picking up and give them about 10 minutes of buffer time, this lil spot is buzzing with action. Sit down space available, but filled. The smells are so delicious, staff friendly and I was in and out in 2 minutes. I just ate some of my half chicken lunch, the hummus was on point, i ws skeptical on the ssalad but just tried it and i LOVED it, and the chicken with the garlic sauce....oh baby! Zankou Who?! I highly recommend this spot, i will be returning try the kabobs :) read more

My jeweler recommended that I try this place. Said it's the BEST KABOB in town! Damn right it was! I got the beef and lamb combo plate. I enjoyed the beef much more. Lots of flavors in it. I actually had to order more food after I finished my plate! Will be going back there again! Alex the owner is super nice too, so are his staff. They also deliver. This is a hole in the wall joint where you only go for good food. read more

Very good test and fast delivery thanks guys they are so nice.. I gave them a 10 stars and definitely i will come back again

why are there only 136 reviews for this place?! im shocked!! this is my favorite place for rotisserie chicken/middle eastern pick-up/fast food type meals. compared to zankou's chicken, the chicken here is way better. my friend who swears by zankou's even admits the chicken here is much better (she only prefers zankous for the garlic sauce). i think this place has it all though. the rich pilaf is great! for under 10$ you can get a full dinner that could last 2 meals. half chicken, rice, hummus, pita bread, and pickled goodies. what more can you ask for? I can't really tell the difference between zankou's and sultan's garlic sauce. for me, it's not about the garlic sauce. it's about the whole package. i just wish there is one closer to the west side. CAN YOU PLEASE OPEN ONE ON THE WEST SIDE?! PLEASEEEEE read more

so i was kindy hungry and in the mood to try something new. luckily i have the yelp app on my blackberry so i was able to find a place with good ratings. eh, here goes my honest impression, pros: the hummus is thick and rich. large portions so you can take home leftovers.the lady at the register is very nice to her customers but funny to watch her go at it with the delivery guys!they dont seem to mind, except this dude that was talking back to her. the cooks have a sense of humor. i suggest the half-chicken meal which comes with flavorful greasy rice, (not like orange greasy mexican rice though) delicious chicken grilled to perfection ahhh its irresistable and even when your full you dont want to put it down but you gotta fighhttt it!!hahah um middle eastern veggies and a giant pita bread slice the size of a medium pizza's diameter to give you an idea. very nice. cons: SO WHY DID I GIVE IT 2 STARS?! well, the food itself is 4 and half stars but the cumulative grade is definitely a 2 because i waited like 30min to get my food, yeah thats pretty slow considering that they have enough staff and there weren't very many customers. strike one. strike 2 was bc the place is filthy so i wouldnt recommend you to bring a date and sit down because the tables are downright gross and embarrassing. read more

Never again will I place an order with Sultan Chicken. I placed an order for delivery at 10:30 a.m., Alex said the order would be delivered by 11:30 a.m. At 11:45 a.m., I called to check on the status of my delivery and I was told that the driver was "leaving right now". At 12:15 p.m., I called again to check on the status of my order and I was told that they weren't sure they had my order correct and since they didn't want to send out an incorrect order, no one had left. The woman said that they did not have my telephone number even though I clearly gave it to Alex when I placed my order. We now have 6 hungry office members waiting on food. The woman asked me what had I ordered and she would pack it up "right now". I told the woman that it's been almost two hours since I had placed my original order and I think that I should get some type of discount for the wait and inconvenience. She said I'll give you a soda. Seriously? After a two hour wait - you think offering me a Coke is sufficient? Whatever... The food is yummy - if they actually can make it to deliver it to you. But this isn't the first time we've had an obnoxious wait. Never again Chef Alex. I'll miss your garlic paste - but your customer service sucks. read more