I eat here all the time and can say for the for seeing future I will continue to frequent sushi masa. Normally finding sushi this quality at this price point is seemingly impossible. The servers are awesome and attend to your every need to the best of their ability. And the decor of the restaurant is so elegant. If you end up eating here request Jeffrey he's my favorite waiter friendly and very attentive. read more

DID THE CHEF CHANGE? I LOVED here. I religiously come here but today. Was not good AT ALL. The sashimi itself had absolutely no flavor to it. Sushi rice didnt have any flavor. Yellowtail roll the rice was sticky and mushy, the sauce completely changed. Im so shook. I loved this place but Im not sure if I can even give them a second chance. read more

Sushi Masa - Sushi Bars Near Me - Plano, Texas

Service- they told us it would be 20 minutes. It was 24. They have some weird thing where they get your phone number and connect it to open table. We sat down on the bar side. It took 13 minutes to get our drinks... which all of our drinks were literally soda and two were the exact same drink. Food did come out very quickly (alarming?!?) I'm talking like 5 minutes or less after ordering. Food- solid 3/5 for most people. I'm picky- especially with sushi. 2/5 for me. A lot of the food tasted like knockoffs of the original. Only the gyoza and the sesame balls tasted normal. Everything else tasted fake. What I've learned is places that do AYCE including both sushi and other items like rice, etc, do it all and do it badly. The "chicken fried rice" had 0 seasoning. We asked for yum yum sauce to jazz it up. The sauce looked and tasted like sweetened vanilla yogurt. It was a bright yellow... the chicken had 0 flavor. It was literally unseasoned rice + unseasoned chicken + egg. The sushi was mid. Nothing bad but nothing amazing either. All in all, I'm really bummed because I've been hoping for a decent AYCE spot but this is absolutely not it. It's $35 a person and at most I would say it's worth $15 a person for dinner. Not a great experience, horrible food and even worse service. This is one spot I will absolutely never be coming back to. I also doubt they'll last because in addition to the above, location is right in the same shopping center as willowbend mall which is a super dead area. read more

Johnson was the best server EVER. Never have I experienced this type of service . Food was good but the service was what really did it. When u go here u ask For JOHNSON and Johnson only. I can't wait to go back. Thank you Johnson read more

Sushi Masa - nothing since we put it DOWN..... - Sushi Bars Near Me - Plano, Texas

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This is my first all-you-can-eat (ACYE) sushi experience. I've never wanted to try because I'm always a concerned about the quality of the sushi. Sushi Masa was excellent and exceeded my expectations! Everything was super fresh and brought right to our table. If ACYE isn't your thing, they let you order à la carte too. The highlights for us: * Yellowtail sashimi * Crazy Yellowtail Roll * Little Tokyo Roll * Scallop They were also great about making adjustments--I needed gluten-free soy sauce and a couple of roll modifications, and it was no problem at all. My family even enjoyed the Fried Oreos for dessert! Overall, Sushi Masa is way better than I expected for an ACYE spot. Definitely worth checking out! read more

Sushi Masa - Fried Oreo cookie - Sushi Bars Near Me - Plano, Texas

My wife and I went to Sushi Masa in Plano this past weekend for date night. We've both eaten here before and previously enjoyed it, but this visit was extremely disappointing and will likely be our last. To start, our waitress was great--this was not her fault at all. After being seated and placing our order, we waited over 30 minutes without receiving a single roll. During that time, a table next to us with four diners sat down, ordered, and received their food within minutes. Shortly after, a table behind us experienced the same thing. Meanwhile, we still had nothing. After waiting long enough, I called our waitress over and explained that while she had done nothing wrong, we were done waiting. I told her we would pay for our soft drinks and the soup that came with the all-you-can-eat and that we were leaving. The most disappointing part of the entire experience was that no manager ever came over to apologize or explain what might have happened. The only response we received was from our waitress, who told us we didn't owe anything. Good service from our waitress couldn't make up for the long wait and complete lack of management involvement. Unfortunately, based on this experience, we don't plan to return. read more

Speechless! The food was amazing!! The variety and choices are almost overwhelming, I could've ate for hours. Everything was so fresh and the service was impeccable we always had new plates coming to the table. I can't wait to go back!!! Everyone was so friendly and the location was so clean! read more

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So Delicious! Definitely worth the $21 for lunch menu! I 100% recommend ordering the white tuna. It was so smooth and delicate. Our waiters were super kind and funny and friendly. They were really attentive and the chef was super quick. This restaurant is very very pretty and clean. It's very neatly organized and was a great experience. I will definitely be returning! read more

Sushi Masa - Dragon Roll and Bon Temps Roll - Sushi Bars Near Me - Plano, Texas

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Super fast service and really good food! I highly reccomend dinner menu because you can also get sashimi and more choices of fish. The yellowtail, salmon, scallop, and masago were my favorite. Very Fresh fish and it was all so delicious. The rice was soo good too I really enjoyed the sushi! The rolls were good too and they didn't have too much rice on them. Great service and very fast! They are quick and get all orders in accurately and quickly. There's no limit on how much you can order and the food comes out so fast. They do charge for leftovers so don't over order! Very big inside and great for big groups and families! read more

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Gross!! A large wad of hair in my food. I took my family to Sushi Masa for Lunch on 12/3 at 12:00. There was a disgusting wad of black, long strands of hair in my food. I asked the waiter to alert the restaurant manager, and we had to wait 30 minutes before the manager came to the table. When he finally came he said that the hair was not from his staff. What? The food came to the table from his kitchen with hair in it so how is it not from his staff? He never apologized for having hair in the food and did not seem the least bit sorry for ruining our lunch. No one could eat their food because there was so much disgusting hair in my food that they lost their appetite. The manager should be ashamed of himself for being so unprofessional and for running an unsanitary restaurant. read more

Went on a Sunday during peak lunch hour (1:30pm) and our wait was around 45min. We were able to put our name down and we waited, but we saw many groups come in and get seated before us. I was told they do not take reservations on weekends, so not sure what that was. Our server was amazing (Bridgette) and she made sure to check up on us frequently. The food quality was actually pretty decent and the variety for a lunch menu is solid. $21.95 if you're seated before 2:30pm everyday of the week and $34.99 any time after that. It's a solid sushi place, especially being AYCE, so I'd recommend trying it out! read more

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Newly opened sushi spot- they've been open for about 2 weeks (May 2024). The restaurant is really nice and clean. All the staff are really friendly and very attentive, since they are so new, everyone is still trying to figure out the ropes, but you can see everyone is doing their best. The food was AMAZING! I cannot say enough great times about the food. They have a very expansive menu, including a huge all you can eat menu for Lunch and Dinner (AYCE). We ordered Gyoza (pork dumplings), Golden Spider (deep fried soft crab) for appetizers, the Sushi Bridge with comes on a cute little sushi boat with tons of raw sushi items and 2 cooked rolls (Crunchy and Dragon roll), we also added on a Bon Temps roll and seaweed salad. They were all so tasty, and so fresh. Next time we will probably do the all you can eat since the AYCE menu is so wide. Note: they are Pepsi only. read more

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Super quick service! Once you tell your server what you want, it gets into the system immediately. Just make sure what you say is exactly what you want because the second they put it in (which is immediate), you can't change your mind. We tried to right after saying the wrong sushi name and she said it was too late and it was coming. When other servers dropped off the sushi we ordered, we tried to ask what certain things were to make sure it was our order since we got some things we didn't order previously, but one or two servers just didn't even respond and walked away. They didn't want to be bothered with questions it seemed. Since it's an AYCE restaurant, they really should tell the table what they are dropping off to ensure it's what we ordered so nothing goes to waste. We also didn't get a few things we ordered and had to reorder or just completely skip it since it took longer than other dishes. The sushi was fresh all around, the service could use a bit of work but it's still a good place for AYCE sushi! read more

Service was good. The inside is still similar to "The Keg" but they have lightened it a bit. The food.... the truth is that it seemed that they had so many things going on with the menu! Hibachi, All you can Eat, and regular menu items. This is not for me. read more

Sushi Masa - Sushi Bars Near Me - Plano, Texas

Average at best. Yes it's all you can eat, but the options are variations on the same ingredients. Because of my own personal dietary restrictions there weren't a lot of options for me on the lunch AYCE. the flavors were lack luster. If you're wanting to eat an unlimited amount for a decent price, go for it. If you're wanting great flavor and unique ideas, this isn't the place. read more

I got the all you can eat lunch. The food was good and it felt worth it. I got dragon roll and I-10 roll. For the nigiri, the fish tasted alright. I thought the smoked salmon would taste more smoked, I could barely tell the difference. I think I prefer the seared salmon in sushi kushi more. The kani salad was yummy. The spicy salmon handroll was really good and was stuffed with fish. I noticed they didn't cut the fish in the non spicy salmon handroll. The strawberry ice cream was really good. read more

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I had sworn off of AYCE sushi for a while as many restaurants were getting too pricey or quality was suffering, but I finally gave Sushi Masa a try and was pleasantly surprised! First off, service was great, super friendly and positive. I came here for lunch and the menu selection was still very extensive. I tried many items from apps, nigiris, rolls, etc. Everything was excellent! All the fish tasted flavorful and fresh. The cooked food/appetizers were very good as well. I will say by the 3rd round that I ordered, the nigiri definitely had noticeably more rice than fish and the cut of fish was worse than the first round. read more

Food is good. Service is slower the more you order. Do come if you are in a hurry. You will leave hungry. My son only had a half hour but the tuna rolls were so slow he had to leave hungry. read more

Originally came for the "All You Can Eat" lunch, but wasn't pleased with the restrictions in place. Ended up getting a different lunch special they offered. The sushi wasn't bad, but not the greatest I've had. read more

Sushi Masa - Left and Right: Shrimp Tempura Roll Middle: Crunchy Roll Top: 225 Roll - Sushi Bars Near Me - Plano, Texas

Went here with some friends and the food and service was amazing! Our waitress, Nami, gave the BEST service that we've had in a long time. She made great suggestions, was there every time we needed her, and was so friendly. Not only was the food great, but her service alone would make us come back! The place was very clean and everything was very neat. We will definitely be back both for the tasty food and the amazing service! Our favorites were the bon temps roll and the little Tokyo! read more

Sushi masa was awesome! It's totally worth feeling bloated for a whole week after! $35 per person for AYCE sushi that includes sashimi is insane!! I came here with a really large group and they were accommodating (we made a reservation). Our server was really nice and patient and explained how everything worked. The only complaint I would have about service is the sashimi platters came out pretty slow. The waiter said that the kitchen was a few hundred pieces of sashimi behind but you're able to get in queue for your next order before your platter arrives. The sushi is what you'd expect from an all you can eat place. Not mind blowing but solid. They also have some good dessert options as well as non sushi/sashimi options. Sushi masa is totally worth a try! read more

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This place is such a gem! Tried it after a Costco run as a quick bite but would say it is on the nicer side. Their know for their all you can eat sushi. Definitely recommend for a friend get together to be buck backs and perfect for I guess stories :) read more

Sushi Masa - Aesthetic - Sushi Bars Near Me - Plano, Texas

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Other than being very inconvenient for me to get to I love Masa. Great service, beautiful interior decor, and pretty decent sushi for ACE $20. read more

The best Sushi in Houston and the icing on the cake is All You Can Eat. Service was excellent and our waiter was very personable and attentive. We celebrated my daughter's birthday and she received a complimentary dessert. I highly recommend them. Looking forward to the next visit. read more

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This is our second time here and we absolutely love this place! The menu had plenty of options for everyone and the quality was top tier. We tried all the sashimi and everything was fresh and came out so quick (we came on a Tuesday evening). Ryan was our server and he was so attentive and made our experience a blast! He made sure he was topping off all our drinks and ensured all our dishes came out. We'll definitely be coming back soon. read more

Sushi Masa - Sushi Bars Near Me - Plano, Texas

I've been to Sushi Masa many times, and the service has been mid to ok most of the time, but today's experience was the absolute worst service I've ever had. The food is good, but the four girl hostesses are so sassy and rude. There was one person in front of me, and when it was my turn, none of them looked up to say anything. I looked at one of the girls and she finally looked up and was so annoyed when I told her how big our party was. She took down my name and phone number, so I thought it was a long wait. After 20 minutes of an empty lobby with a bunch of parties going through, someone else in my party got up and asked how much longer the wait was. They were so sassy and snapped at us while we were still mid sentence saying "your whole party needs to be here". 3 people in our party went to the bar because the wait was so long and we pointed it to them because it was 3 steps away from the front desk. They snapped back at us and said "well they have to be here in the lobby" and kept trying to talk over us when we told them that. They finally got us a table and it was another 3 steps away from the bar... so we didn't understand why it was so hard for them to just peek their head around the corner. The meal portion was fine and the server was good. Overall, just disappointed at how unwelcoming it was to come in and to be greeted with sass for no reason. I hope Sushi Masa can do better to train their hostesses to treat customers with respect and to think before they snap back at a customer for no reason. read more

First time trying this place. Food was good, service was awful.. Will never go back. Waiting area doesn't have A/C.. ladies in front desk and our lady server looks like they hate their job. read more

Place looks pretty, food is subpar. The salad is basic, miso soup we got had very little tofu or seaweed. Service was really not trying and every dish they brought us, their thumbs were touching the food. The restaurant is noisy and they clear tables by throwing dishes into big bins and it made a ton of noise. We got and shared sushi boat and the California roll is only a ton of imitation krab meat, not even the veggies. This place was so disappointing. Even the mints are strangely artificial tasting beyond the usual. Don't go. There's so many other sushi places to try. read more

The lunch Toro Tuna Sashimi and Nagari were absolutely fantastic. So fresh. The spicy hand roll tuna was was on point as well. Fresh wasabi at this location. Great service and great inviting atmosphere. Will have to try this place out for dinner. read more

First time and unless some else pays then will not be back (2 stars). Atmosphere was nice enough. A little nicer than than the food. Starting with the typical salad. OMG is my mom in the kitchen? The amount of garlic i. The salad dressing made my mouth on garlic fire and no doubt gave me aunty garlic breath. The scallop sashmi tasted like the tuna tasted like the shrimp tasted like... there was no taste. I then thought I had covid because I could taste nothing but the beer from the bottle tasted like beer so there went that suspicion. The sashimi was sliced so thin I thought I was at an exquisite artsy restauraunt or something but the thick brading on the calamari shot down that thought. I am really trying to find the positive but it was just not a good food tasting experience. Bland was the name of the game. The golden corral of sushi ayce. :( read more

I can't decide if I love or hate this place. I really want to love it because it would be great to have a solid sushi option in our immediate neighborhood. The first thing that is noticed when you enter is the unique ambiance. What a hoot! My family got the biggest laugh out of it! I think that their designer couldn't decide if they were going for a tiki lounge, steakhouse, sushi bar or bbq joint so they just threw it all in there. They incorporated everything from bamboo to wagon wheels. But we weren't there for the decor anyway... For the most part, we really enjoyed the sushi. They have a wide variety of options. We really enjoyed the Tiger Roll and actually ordered a second one of those. However, I would highly encourage you to steer away from the red Dragon roll. It's topped with a a mound of spicy tuna that looks like dog food. The texture was terrible. My kids would not touch it and my husband and I could only bear to take one bite. So, that was a huge waste of $13 as we did not do the all you can eat. Our server was sweet. She just seemed very green and not confident. We will probably try it one more time and see how it goes. Like I said, we really want to like it! read more

Hubby and I decided to check out the all-you-can-eat segment of the menu at Sushi Masa tonight - really good value for the $$. The sashimi was fresh, the rolls were tasty, the tempura was crispy, and the tuna tataki and pepper tuna were two thumbs up. Josh was a great waiter, checking back in often and providing recommendations when asked. We had a very enjoyable, unhurried meal - often the AYCE spots place time limits and push you out - not here. Delightful. While not needed, the tempura Oreo cookies were a good capper to the meal. We will return. read more

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It was pretty good, well made, they got waiting done snappy. Willem was great as a server.

Way too overpriced for shitty sushi and bad service. $40 per person, barely any customers there, tons of servers and it took so long for our server to take our order and bring us any food. Best thing on the menu was the eel, which was mediocre at best. Place needs new management and a lot of renovations. read more

I've been to this restaurant twice now and had the same issue both times with the same server. On my most recent visit 5/14/25, she (server) walked past our table over five times without saying a word or even looking our way. We were seated right next to the booths she was serving, and all she had to do was turn around -- but she never did. It took over 15 minutes just to be acknowledged, even though it wasn't that busy, just semi-busy at most. Compared to another sushi spot just 10 minutes away, the service here doesn't come close. The other place is much more attentive and consistent. Even the portion sizes there are noticeably better than what's offered here. I really wanted to like this place, but after two similar experiences, I'm not sure I'll be coming back. read more

Previously this was best place for sushi and best place for meal. Yesterday waiter was missing for 30 minutes then vanished for another 30 minutes, as did the food. I received less than 1/2 my lunch AND worse than that, when I gave up, surrendered, and had to finally leave, he was unavailable for check to pay, and manager receptionist couldn't even get him for my check. I had to pay a phantom check at front counter. Today, the next day, I am still waiting for the majority of yesterday's lunch but of course I still paid for it. Disgusting way to treat me. I feel like they blatantly stole from me, abandoned me, and never delivered "product" Worse, never even got to take my order for most of it. Originally this place was superb with 8 chefs pumping out. Yesterday there were 3 but one was prepping, so only 2 producing for a packed house. Waiter was a mystic vanish who mostly was arguing with me (never happened with numerous previous waiters there nor elsewhere) instead of getting the order in and or delivered. I don't deserve to be treated like garbage. read more

Obsessed is an understatement! I've been here both for the AYCE lunch and dinner. The quality of the raw sushi is unmatched. I'm pretty sure I ate 20 pieces of nigiri alone. The lucky buddha and shaggy rolls are a personal favorite. I also like their tuna tartare (dinner menu only) and dumplings. Lunch price is $21.95 and dinner is $34.95 with a few more options. The food quality and quantity with those prices are a steal. read more

We had a 45 minute wait and the place was empty. Their service was horrible. Was not worthy the wait

Stepped in here after a day of shopping and were delighted with our experience. The food was amazing every dish placed on the table had time and effort put into making it. We ordered the all you can eat dinner $35 a person and our eyes were definitely bigger than our stomachs. Our server told us not to worry that we had all the time to finish our meals and continued to care for us, shoutout to Ethan! Will definitely be returning in the near future. read more

Sushi Masa - Sushi Bars Near Me - Plano, Texas

Our family came here for a fairly late dinner. Our server Olivia was fantastic. She cared for our needs and explained everything we asked! The food was scrumptious. The atmosphere was pleasant. We definitely plan to come back soon! read more

Sushi Masa - Menu cover - Sushi Bars Near Me - Plano, Texas