ISSUES WITH HOME PHONE LINE…read more This communications company is shocking. Our family had a phone plan with them for many years however, one day they turned our service off and allowed another company to "take" or "port" our phone number without our consent. We went as far as calling their 8 different phone numbers, emailing 3 different departments within their organization, and chatting with someone via their chat service. Until today, this issue is still not resolved. My elderly family members are very emotionally disturbed over this issue. Many family still hold dear the value of having a home phone number. We thought this company was professional and upright however, there is is a possibly we are mistaken. Dear Clear Rate Communications, please respond to this message. Our family would like to resolve this issue.

My sister has this service. That's another story. She has had no ability to make outgoing calls for…read morea month. When I finally got in touch with someone on a terrible line a work ticket was created. She got instructions to remedy this but that did not work. It is now impossible to get in touch with their customer service department or to create and email request. Their phone system puts you in an endless look. I don't think anyone is actually there. I would like a return label for her equipment. Also would like instructions on disconnecting service so she can have am more reliable phone carrier. With her same number, This is beyond frustrating. Less then one star. Zero stars are appropriate l!

We our seniors, needed help with our cable TV service. Called Customer service, also went to St…read more Clair Shores, mi location no help, no one was able to help as much as RayShawn from Infinity/Comcast store in Sterling hghts, mi. RayShawn was a big help, answered questions, & just took the time to get us in a package that worked with our budget. He is a great asset to the company. Thank You, RayShawn

The woman greeter was very nice. The young Black man was unfriendly and unprofessional. Likely he…read moredoesn't like White people. But White people are not allowed to complain, so next time I'll go to a location further north.

ManagedWay offers high-speed Internet services, cloud solutions, and highly secure Colocation…read moreservices to companies of all sizes. They have help desk and engineering staff available 24/7. ManagedWay offers great customer service, any time there is a question there is an answer. The price of the services are affordable and competitive.

I had solid service from ManagedWay, but be aware that you will get a tax assessment notification…read morefrom the City of Troy for having computer equipment in the city. I've not dealt with this yet so don't know the final cost involved, but this was an unwanted surprise that will require attention.

We had them for a very long time. Services were mediocre at best but at least it was cheap at first…read morebut every year price went up. Overpaid for equipment that they then asked for when we stopped service which made no sense. Do not recommend. 2 stars because it worked Most times but wasn't quick

The nightmare is finally over with this internet provider…read more Summary since my last review: -Multiple "unexplained" outages. -Discount periods became less and less where I was calling every two months to get a new one re-applied -Final discount ask was not granted and I was only given a slightly higher speed -Cable re-bury effort after our line got cut was redone 5 times and still kept popping up. They claim to bury 18 inches but it looked like 4 or 5 inches at best -Unexplained bill increases. Most likely pulling back their covid-era speed increases by charging their customers. -Customer service chat/phone call is the worst I've ever dealt with. Agents need to have the issue repeated multiple times. You're reporting an issue and they say "excellent, I'm glad to hear that and hope you're doing well". Either not understanding or not listening. -Canceling was very painful. Could not be done through chat, had to be done over the phone, was transferred 4 times and kept getting asked to renew. I'm still getting calls and emails to reactivate my service. I also had to pay Fedex to ship my equipment back, I couldn't drop them off at this location. I know most internet/cable companies are poor but WOW is by far the worst I've ever had. Avoid at all costs.

Good clean store with professional staff. Always knowledgeable and eager to help. Decent variety…read moreof phones and fast service.

From the owner: Visit the T-Mobile store in Hamtramck and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 9009 Joseph Campau Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Great service and great staff. I never leave unsatisfied. Always fast and efficient employees.read more

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.